Keyboard And Mouse Do Not Work When Booting/Desktop Freezes/Safe Mode Does Same?
Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Dec 27, 2012
keyboard and mouse do not work when booting
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Nov 26, 2012
In SAFE MODE, keyboard and mouse (all PS/2) not working.How to manually assign IRQ for COM1 in Safe Mode?How to remove COM1 from Windows completely?
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Nov 10, 2012
my mouse will only work in safe mode.
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Nov 10, 2012
my mouse will only work in safe mode.how to fix this?
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Jun 5, 2012
My computer runs like grease lightning in safe mode, and my internet speeds are marvellous also, but alas when not in safe mode I have on quite a few occasions lately had my Windows freeze, my Windows Live Mail also freeze. I will define freeze, everything just does not work, my browser Firefox/Google, none of my loaded programs.
I have to leave the computer for about 10 minutes, and then it is perfect all day!, so I am guessing a program is causing the dilemma, but which one? I have about 60 applications running and I haven't loaded a new one in about 6 months. Is there a program I can purchase/download that would seek out the rogue program if indeed it is a rogue program.
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Feb 23, 2012
I have a Dell XPS studio desktop that runs Windows 7 Home and I have been trying to connect to my work computer, which runs Windows 7 Professional. I connect via the internet through Remote Desktop Web Connection on Windows Small Business Server 2003. I can connect to my computer fine, but usually after only a few seconds of clicking on files, it freezes on me, causing IE to freeze. When I do this in safe mode, it does not freeze, so that tells me there must be a conflict on my system. I have a suspicion that it's something to do with my ATI graphics driver.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 11, 2012
I have a HP Probook 4430s and under device configurations in the F12 options, what does "Numblock on at boot" mean and what does it do. I'm still having troubles booting up.I can start up in safe mode and w/networking and have been trying to figure out how why it dosn't want to work right. When I'm in safe mode everything works fine but when i shut down and try to power back up i can only do it in one of the safe modes, also it takes a really long time to even do that.So I was just wondering what Numblock on at boot ment and what it does.
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May 6, 2009
I have installed the RC build of Windows 7 as a second OS on the machine.I am finding it incredibly difficult to solve the display driver issue that I have. Currently in Device Manager my display adapter is listed as:Standard VGA Graphics AdapterI believe that, since this is occuring, any ATI graphics drivers that I try to install aren't recognising the x700 as my graphics card and so are failing to update any drivers.At the moment I'm stuck with the standard Windows display drivers which limit the resolution of the screen and disable graphics acceleration etc..If anyone has an idea of how to soI wondered whether it would have anything to do with updating chipset drivers etc...but since I've never had to do that before (and since I am still using XP on the laptop) I didn't want to start messing things up.
edit: I should add that, on my first install of Windows 7 I used Windows Update to install an 'ATI Technologies Inc. driver update for ATI MOBILITY RADEON X700' - once installed, after rebooting the screen was completely black and there was nothing I could do to get the picture back. I tried booting in low-resolution mode and safe mode but neither helped. I wondered whether it was because I had the screen set to the highest resolution possible before installing and rebooting the drivers.
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Nov 9, 2011
Pavillion p6310y with Windows 7 Home.Is there a way to get to the recovery section of the above mentioned computer? I tried to get to the recovery from the boot up but it goes straight to the regular boot. It is infected with the W32/blaster worm
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Nov 14, 2011
i want to reinstall my windows 7. i made the cd already. the problem is, when it is asking me to press a button to boot from cd,my keyboard freezes.i cant press anything with it.i can choose the disc in the booting menu,but cant do anything with it.
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Nov 19, 2009
I have recently run into some issues on my machine that runs Windows 7. I can't run Windows Media Player; it just says the file name and then "Server Execution Failed".
I was advised to go into safe mode and type a command into cmd. However, safe mode would not work. At first I thought it was an F8 problem, so I was advised to go into msconfig > boot and change the system to boot into safe mode. I did that to find that safe mode gets into the driver loading screen and stops at windowssystem32driversClassPnP.sys and seems to load.
It shows the cursor, but then disappears and my computer reboots. However, since my computer is set to load into safe mode, it constantly tries to log into safe mode, which doesn't seem to work, so it just restarts, tries to go into safe mode, but can't, so it restarts again, going through the process again and again.
I have tried pressing "Delete" key at the beginning of boot up, but it does not show any thing else I can boot from. When I do get the F8 thing working, I select "Boot Windows Normally" but it just goes straight to the bootup of safemode.
I have an Acer Aspire M3800 that only has the factory restore discs that Acer eRecovery Management has asked me to make when I first bought my computer. I obtained Windows 7 through the "free upgrade" program Acer is running.
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Jun 10, 2012
I cant boot my laptop even in safe mode.
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Jan 28, 2013
I have read about this problem a lot, still no solution. Windows 7 Professional is not booting in normal mode, only in safe mode. I have tried the following things -1) in msconfig, have seen under the boot tab and everything is unchecked including safe boot.2) have disabled all services and startup, left only microsoft services and startups checked, actually tried a lot of combinations as well.3) restored system to an earlier date when it was confirmed to be working.4) have reset the BIOS settings to BIOS defaults.Everytime, it is not booting in normal mode, only in safe mode
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Jul 1, 2009
Reboots and Reboots, Tryed dual boot, Have too revert too prev Installation, Tryed everything Booting in safe mode, safe mode Comand prompt ect...
I Have a AMD 64 X2 Dual Core 6000+ 3.0 gigs of ram Radeon HD 3870 X2,, Dam It And They Want us 2 pay for this &*(%(*&^( &&^^^%%6 Sorry But I still Can't get my Vista &^%$#@$#$%^ Running either,Thank god the beta is free,Maybe ill try a Mac with linux....
Should i try i install it over Vista Instead,Last vista Beta fried my HDD.
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Feb 11, 2012
i had an issue with a PC after trying to change the memory on an Windows Vista PC..however the PC was not booting up so i put back the original RAM and when i booted i got the Blue screen of death error. after booting into safe mode and running diagnostics on the PC i rebooted again but still same error. i then when into the BIOS and rebooted in failsafe mode. this then caused the PC to not boot up at all, and the HDD light is not blinking
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Jul 1, 2011
I have tried repeatedly to get my USB keyboard and mouse to function after booting into windows 7 64 bit.I also have one ps/2 keyboard Port .There is USB mouse attached to that via USB - ps/2 adapter ( do not yet have a ps/2 keyboard)There is no ps/2 mouse port on the motherboard.My keyboards and mouse work fine in bios and legacy usb is enabled.The motherboard is an asus striker 2 extreme and in addition i have a striped Hd on which there is some data i dont have backed up and need to access.
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Jul 1, 2011
The USB ports work only in Bios. I have tried booting in safe mode and with a normal boot, i just get stuck at the password screen. How do i deal with this problem if i have do not have a ps2 mouse port on my motherboard?
My other problem is that all my data is on a striped raid configuration and probably not that easy to access otherwise i'd pull the hd and retreive the info. Most of my data has been backed up, but i do have some work data that i need.
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Jun 3, 2012
My mouse won't work in the usb ports anymore and my touch pad won't work either...what could be wrong?
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Jan 5, 2013
A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also.I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled.
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Jan 15, 2013
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Jun 18, 2012
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Jan 6, 2013
A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also. I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled.
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Sep 7, 2012
i've been experiencing some issues with mouse and keyboard lately. Both of them randomly freezes for a couple of seconds and then just come back normal. Anyway, i tried to ignore this for a couple of days but now when they freeze, they won't come back and i have to reboot the computer manually.I've tried starting windows through safe mode. It still freezed but for a second this time. I'd be so glad if you guys could show me to fix this problem.
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Oct 17, 2012
I have the most strange issue with my keyboard. It works in Bios, it works in safe mode, it works when I try to repair windows (repair files are added to a partition on the laptop - its how I bought it) but whenever windows boots normally, the keyboard won't work.It is a built in keyboard to my laptop and the fact it works everywhere else tells me it's fine (just in case connectors were damaged I stripped it and had a look anyway).Things I have tried
1) uninstalling the driver in safe mode - this reinstalls when I reboot but still no joy. The strange part is I do not think the driver files are corrupted because safe mode and normal mode seems to use the same drivers (standard ps2).
2) The manufacturer (HP Compaq) has no specific drivers which leads me to believe that standard ps2 is right but I reinstalled quick buttons -no joy
3) there are no conflicts or yellow exclamation point in device manager
4) the only thing I did was upgrade my AV (AVG 2013) so uninstalled -no joy.
5) ran AV and MBAM and ran TDSS killer just in case - no virus or malware
6) cleaned registry with Ccleaner -no joy
7) no processes or startup items are unusual but I have killed /disabled just in case-no joy
8) did a system restore (no joy)
9) I had backed up the registry ages ago so I tried that -no joy
10) Tried on battery and plugged in no battery in case the power is an issue -no joy
11) reflashed Bios - no joy
12 - All language sttings looked ok
A USB keyboard works if plugged in Just in case I did run hijack this too
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Oct 26, 2012
I have a toshiba satellite S505D and I am using windows 7 home premium. Recently ran a complete system recovery. Mouse works fine in safe mode but when I boot normally it freezes.
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Jan 5, 2013
A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode. Windows Firewall and ICS are both disabled within Services. Malwarebytes (my only AV right now) is disabled also.
I know this is an ongoing and repetitive subject but the numerous searches are all resulting in pointing fingers at an AV program, which I am sure is completely disabled.
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