USB Keyboard And Mouse Non Functioning After Booting In Windows 7 64bit?
Jul 1, 2011
The USB ports work only in Bios. I have tried booting in safe mode and with a normal boot, i just get stuck at the password screen. How do i deal with this problem if i have do not have a ps2 mouse port on my motherboard?
My other problem is that all my data is on a striped raid configuration and probably not that easy to access otherwise i'd pull the hd and retreive the info. Most of my data has been backed up, but i do have some work data that i need.
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Jul 1, 2011
I have tried repeatedly to get my USB keyboard and mouse to function after booting into windows 7 64 bit.I also have one ps/2 keyboard Port .There is USB mouse attached to that via USB - ps/2 adapter ( do not yet have a ps/2 keyboard)There is no ps/2 mouse port on the motherboard.My keyboards and mouse work fine in bios and legacy usb is enabled.The motherboard is an asus striker 2 extreme and in addition i have a striped Hd on which there is some data i dont have backed up and need to access.
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Jun 3, 2012
My mouse won't work in the usb ports anymore and my touch pad won't work either...what could be wrong?
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Jan 13, 2013
my keyboard and mouse doesnt work when i boot my pc..but when i tried it again and again only my mouse will work but during startup repair it will not function again...whats the problem with my pc? is it the mouse and keyboard or its inside the cpu ?
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Dec 27, 2012
keyboard and mouse do not work when booting
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Feb 11, 2012
I have a desktop windows 7 64bit O/S. All is fine when I boot up but after a while the P/S2 keyboard & mouse stop working. The drivers are up to date. The computer is only a few months old. Is this a hardware problem or a software one? should I take it back to the shop?
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Jul 22, 2012
The ALT Keys on my USB Keyboard used to work perfectly fine until around the 1st. I'm unsure of what caused this issue.The computer I'm using is a laptop and both of the ALT keys on the laptop work perfectly fine.The USB Keyboard I have has ALT keys but those don't function at all. They used to, but not anymore.I've tried checking and unchecking sticky keys, looking at the On-Screen Keyboard, uninstalling, rolling back, and updating drivers... full system restores to middle of last month which is about a week before I suspected it stopped working.
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Mar 11, 2011
Ever since I installed Windows 7 on my Toshiba Satellite computer, the keyboard unexpectedly stops functioning at times, perhaps once a week. The only solution is to restart the computer.Windows Support says for me to call Toshiba, and Toshiba Support blames it on Windows. It seems obvious (even though nothing is obvious with computers) that the keyboard is in working order - since I can type 99 percent of the time - the glitch has to be with Windows.
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Aug 31, 2012
Last night my keyboard and touchpad stopped working on my laptop and now I'm using the usb mouse and the "On screen keyboard". I have done a system restore but to no avail. I've also taken out the battery (found in another thread) but nothing. In device manager there is an exclamation mark next these:1. Under keyboard. keyboard device filter2. Under mouse and other pointing devices. ELAN PS/2 port smart padDouble clicking both of them gets these properties for each respectively:1. Under keyboard. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)2. Under ELAN PS/2 port smart pad. This device cannot start. (Code 10)The laptop is an Asus x53sv running win 7 64bitI made a recovery disc (in fact there 5) when I first got it but using that wipes the hard drive C:. I know that for XP there is a repair program which you get to by following the procedure for doing a re-install but you have this option which doesn't wipe the hard drive. I've used it.Does something similar exist for Win 7?
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Nov 17, 2012
Whenever i plug in my ethernet cable my keyboard stops working (g19 logitech). I can see the lights on the keyboard and screen but it stops functioning and i have to unplug/replug usb for it to be back to normal.
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Aug 18, 2012
Using Windows 7 on my 3 year old home built system. My 2 year old Logitech gaming mouse suddenly stopped functioning. Upon bootup, the mouse works for about 20 seconds, then the device driver disables it and lists it in the USB list as "unknown device". It works on my other computer just fine, so I don't think the issue is with the mouse itself. Why is the device manager doing this, and how do I enable it?
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Aug 26, 2011
I have run into a problem I haven't seen before on a HP desktop running Win 7 Ultimate x64. The users reported that when they open a window, ~30 instances of the window open at once. The error is intermittent, but since they shut down the PC after each use it may come and go with each boot. I looked at the machine and it functioned fine after several reboots, but eventually I was able to see some strange results. I didn't see the multiple windows open, but I did have some input issues. The mouse pointer would jump all over the screen and applications would open that were never clicked. The right click did not function correctly. Sometimes the context menu would flash on and off and sometimes nothing. I tried an alternate mouse and using a different USB port with identical results. I have run virus scans, malware scans and a registry scan, but no dice.
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Jan 29, 2013
USB keyboard is not recognized while booting with windows 7 DVD,
I wanted to format my machine by booting from Windows 7 DVD. At that moment, my USB keyboard is not recognized and I wasn�t able to press and character. As a workaround, I managed to plug a PS2 keyboard and it is recognized and worked fine!
What settings in the BIOS might be related to this issue?
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Apr 23, 2012
When I boot my pc, 9 out of 10 times windows doesn't ditect my mouse. Each time I have to unplug the usb cable and re-plug it.
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Jan 29, 2013
I have an ASUS laptop running Windows 7 64 big home premium. a few days ago I brought it out of sleep mode and when the page came up for my password I had no touch pad or keyboard control. I have tried restarting. I tried using a USB keyboard. I also tried Safe mode and I've got nothing. I turned it off with the power button since I had no other choice. When it comes up with "Windows did not properly shut down" screen i can use my keyboard to select options, however, after the screen I've got nothing. My login screen comes up like normal. I even have a flashing cursor in the password box yet my touch pad and keyboard do nothing.
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Dec 10, 2012
I'm seeming randomly having a problem on my self-built desktop PC where my keyboard and mouse will freeze up, leaving the computer virtually inoperable. I also get strange hangs in the mouse that last a second or so, leading up to one big hang. There's no BSOD or anything like that.I have to hard reboot in order to do anything. All programs and services continue to run and there's no real warning. Games will continue to play like normal as will videos and music, I just can't alt/tab or Cntrl/Alt/Delete. There's no indication that the devices disconnected physically or otherwise. The LEDs on the keyboard stay lit, so it's not as if it loses power.I have tried unplugging and replugging, updating USB drivers, installing and subsequently uninstalling Logitech software, and physically cleaning the fan (Just to ensure heat wasn't a factor). I've ran virus checks from Avast and Malware Bytes that have come back clean. I've looked into the event viewer, but I'm not very proficient with it and I can't seem to find anything on it.
Mainboard : Gigabyte Z68A-D3H-B3
Chipset : Intel Z68
Processor : Intel Core i5 2500K @ 3300 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : AMD Radeon HD 6900 Series
[code].....
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Oct 16, 2011
I just built a new system and installed MS windows 7 64bit home premium. Have issue that ever so often my mouse and keyboard stop working when on websites. If I plug into a different slot on the motherboard, it shows no power to my mouse. I am not sure whether it is my Motherboardor the power supply. It seems to happen when there is animation on the website.[CODE]
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May 6, 2009
installed the R/C last night. When it finally was done installing doing an upgrade from 32-bit vista to windows 7, the final reset loads up and i cannot use either my mouse or keyboard. I have tried pluggng them into every usb slot i have, restarted with both plugged in and not plugged in.tried the 2 other mice and another keyboad. One being a microsoft keyboard that. The keyboard does work when choosing between the different loadup options, but still doesn't work in safemode.When i try to reinstall either Vista with my bootup cd or with the copy of windows xp i have, it starts the loadup , but keeps getting the blue screen before the install even starts.
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Nov 1, 2009
I installed Windows 7 a few days ago, and it was working perfectly. Yesterday, my brother borrowed my PSP charger, and so I hooked it up to my computer to charge it. after connecting, it automatically went into USB mode, which I ignored as it'd resulted in no problems on xp/vista.However, after the drivers automatically installed, my keyboard and mouse stopped functioning, and my PSP disconnected from my computer (couldn't read).My keyboard and mouse work fine, and the motherboard can apparently detect them (at least the keyboard, since I can enter BIOS), and another computer can detect them without problems. When Windows 7 loads, though, the lights on both turn off, and neither is responsive (Have also tested this with other functioning mice (mouses?) and keyboards.)
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Jul 27, 2011
I recently built a new computer with the following specs:
Core i7-2600K @ 3.8GHz
8GB Corsair Vengeance DDR3 1600 MHz
Western Digital Caviar Black 750GB 7200RPM SATA 6GB/S
Patriot Torqx 2 32GB SSD
Gigabyte Super Overclock Series GTX 560 Ti 1GB 256-Bit @ 950MHz (Core), 1145 MHz (RAM), 1900MHz (Shaders)
Gigabyte GA-Z68X-UD4-B3 Motherboard
Realtek 889 Onboard Audio (For Now...)
Noctua NH-C14 CPU Cooler (Dual 140mm Fans)
Thermaltake Black Window 850W Power Supply
LG Blu-Ray Burner Drive (w/ Light Scribe)
Linksys Dual-Band Wireless N Card
Antec LanBoy Air Blue/Black Case
I installed Windows 7 64 bit and it was running great for a day but now it lags up when I move the mouse or run Internet Explorer. When I try to type anything in on IE8 the keyboard also lags. I am using a Logitech G15 keyboard and a Razer Diamondback Mouse (non-3G edition). I have the 64 bit drivers for both installed but that didn't seem to assist much. Also, my wireless connection is extremely slow.. slower than my 5 1/2 year old Windows XP 32 bit machine (specs listed in my profile). I'm rather disappointed with the overall performance of it so far compared to my Win XP machine. Why my machine might be lagging when I move the mouse or try to type? Often when I type into the Google search box it will skip letters than I am sure I typed.
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Mar 31, 2012
Keyboard and mouse not working in Windows 7 (desktop), even in safe mode. The keyboard does work in the BIOS. I have tried to attach a PS2 keyboard, but it doesn't work either. I can't get to the device manager to check drivers.
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Oct 22, 2012
I have an hdd that came pre installed with windows 7 64 bit. i recently purchased a sabertooth x79 (bios version 2104) mb and a intel i7 sandy bridge 3.2 ghz and tried to hook up my hdd to it. As it was a new mb, i had to reinstall windows, but as my windows did not come with a disk, i did it by restoring factory defaults. everthing seemed to go smoothly until windows 7 was booted and my keyboard and mouse decided to stop working. they work fine in bios and before i boot. but when windows 7 is booted they dont work. i tried 2 different keyboards and mice and in each usb slot. i also tried to boot in safe mode but it wont let me run the windows setup in that mode (and they dont respond there either).
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Dec 5, 2009
I've had my P55 LE for about a month and a half now, but I just bought a 120GB OCZ Agility SSD that I want to migrate my Windows 7 install to from my 300GB HDD. I created a backup image using Norton Ghost 15.0 on a third backup drive, and restored the image to the SSD. Alas when I went to boot, I got the BOOTMGR NOT FOUND error, so I tried to reboot with the Windows 7 install DVD in the drive to fix the problem.
The DVD drive is my #1 boot priority drive, and it started right up, detected an OS error, and decided to reboot to begin the fix. Although this time, it prompted me for a "Press any key to boot from CD/DVD..." and my keystrokes were not detected. I tried several times and I could not boot from the DVD! I had issues seeing my USB mouse/keyboard when booting from Acronis TrueImage 2010 Home Trial (but weirdly, THAT had no issue with the "Press any key..." prompt).
Any suggestions? I would love to fix my Windows 7 clone and get up and running on the beautiful SSD.
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Nov 14, 2011
i want to reinstall my windows 7. i made the cd already. the problem is, when it is asking me to press a button to boot from cd,my keyboard freezes.i cant press anything with it.i can choose the disc in the booting menu,but cant do anything with it.
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Aug 13, 2011
I'm having a problem with my laptop, it won't boot into Windows 7. When I boot normally, the Startup repair starts running and says it cannot repair the computer automatically, same thing happens when I try to boot into safe mode. I've tried using last known config., and I must of turned off the system restore at some point because it states that there are none to revert back to when I try that. I looked through the Startup Repair Diagnosis and repair details and states root cause found and its these two files.
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Aug 26, 2010
I have a laptop that is now running Win7 32 Home Premium(I upgraded from Win xp). I am using an external keyboard and mouse, as I am using it as a HTPC hooked up to a TV and want the laptop display closed and laptop tucked away. I have all the power options in Win7 set to put it to sleep, but there is no option I can find to have it wake up from sleep other than the power button on the laptop which is not accessible if lid is closed.
Some have said you need to go to the mouse/keyboard driver itself(HID Device) in device manager, and there should be a power management tab on the driver/device options, but my usb options do not have this tab. I also went to the Bios to configure power options and there are not options to configure power states(such as S3 S5 etc). I can get the laptop to go to sleep with the sleep button on a usb keyboard, but once it is asleep, it will not wake up from any command from the mouse/keyboard. I believe its because the USB ports are not being powered while in sleep mode, so it will not see a wake command - As I said before my USB port options do not have any power management settings. I also plugged in an MCE remote which has a sleep button, and same thing- it puts it to sleep, but will not wake it up. My goal is to just use an MCE remote for all commands -as I am running Windows Media Center.
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