Windows 7 Can't Awake From Sleep With Usb Keyboard/Mouse
Aug 26, 2010
I have a laptop that is now running Win7 32 Home Premium(I upgraded from Win xp). I am using an external keyboard and mouse, as I am using it as a HTPC hooked up to a TV and want the laptop display closed and laptop tucked away. I have all the power options in Win7 set to put it to sleep, but there is no option I can find to have it wake up from sleep other than the power button on the laptop which is not accessible if lid is closed.
Some have said you need to go to the mouse/keyboard driver itself(HID Device) in device manager, and there should be a power management tab on the driver/device options, but my usb options do not have this tab. I also went to the Bios to configure power options and there are not options to configure power states(such as S3 S5 etc). I can get the laptop to go to sleep with the sleep button on a usb keyboard, but once it is asleep, it will not wake up from any command from the mouse/keyboard. I believe its because the USB ports are not being powered while in sleep mode, so it will not see a wake command - As I said before my USB port options do not have any power management settings. I also plugged in an MCE remote which has a sleep button, and same thing- it puts it to sleep, but will not wake it up. My goal is to just use an MCE remote for all commands -as I am running Windows Media Center.
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Apr 23, 2011
I can put the laptop to sleep from a shortcut on the desktop, How can i awake the laptop from a wireless keyboard/ aaaaaaaMouse.
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Dec 12, 2011
I'm not blindly posting the issue. I have done research and followed other threads in order to troubleshoot the problem but to no avail.I built my computer back in January of this year. Not up until a few days ago did I start having this issue. I can't think of any major changes I made in order to cause this. I can use my Logitech Mouse and Keyboard the wake the computer up from the sleep mode... but once it's up, neither of them are responding.Things I checked for: Latest update on the USB drivers, Logitech Software update (including the PS/2 Driver) Windows update. I checked if the option is checked ON for 'Allow this device to wake up the computer' (and it is on). When other things are plugged in the same USB port, they work just fine after sleep mode, e.g. my drawin
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Jun 27, 2010
I am trying to get my PC to be woken from sleep by the keyboard. My keyboard and mouse are both USB devices so I have gone into my bios to enable USB devices to wake PC from sleep.Now though my PC wont go into sleep mode all it does is breifly enter sleep mode then straight away comes back out of it, is there any thing that can be done to get around this problem.
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Feb 8, 2013
Over the past week, my monitor,keyboard, and mouse become unresponsive after waking from sleep. I haven't installed any new software in the past couple weeks and all my drivers are current. It doesn't happen every time, its random. About 3-4 times in the past week I come home and hit the keyboard to wake it up, the computer wakes up, but the monitor, keyboard, and mouse never come on. I've tried unplugging both the keyboard and mouse and it still won't work. I have to hard reset the comp for them to come back on. Unfortunately, since its random, I can't duplicate it, I just have to try some things out and wait to see if it happens anymore.
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Sep 2, 2012
I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptopAllow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert
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Jan 29, 2013
I have an ASUS laptop running Windows 7 64 big home premium. a few days ago I brought it out of sleep mode and when the page came up for my password I had no touch pad or keyboard control. I have tried restarting. I tried using a USB keyboard. I also tried Safe mode and I've got nothing. I turned it off with the power button since I had no other choice. When it comes up with "Windows did not properly shut down" screen i can use my keyboard to select options, however, after the screen I've got nothing. My login screen comes up like normal. I even have a flashing cursor in the password box yet my touch pad and keyboard do nothing.
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Dec 10, 2012
I'm seeming randomly having a problem on my self-built desktop PC where my keyboard and mouse will freeze up, leaving the computer virtually inoperable. I also get strange hangs in the mouse that last a second or so, leading up to one big hang. There's no BSOD or anything like that.I have to hard reboot in order to do anything. All programs and services continue to run and there's no real warning. Games will continue to play like normal as will videos and music, I just can't alt/tab or Cntrl/Alt/Delete. There's no indication that the devices disconnected physically or otherwise. The LEDs on the keyboard stay lit, so it's not as if it loses power.I have tried unplugging and replugging, updating USB drivers, installing and subsequently uninstalling Logitech software, and physically cleaning the fan (Just to ensure heat wasn't a factor). I've ran virus checks from Avast and Malware Bytes that have come back clean. I've looked into the event viewer, but I'm not very proficient with it and I can't seem to find anything on it.
Mainboard : Gigabyte Z68A-D3H-B3
Chipset : Intel Z68
Processor : Intel Core i5 2500K @ 3300 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : AMD Radeon HD 6900 Series
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Oct 16, 2011
I just built a new system and installed MS windows 7 64bit home premium. Have issue that ever so often my mouse and keyboard stop working when on websites. If I plug into a different slot on the motherboard, it shows no power to my mouse. I am not sure whether it is my Motherboardor the power supply. It seems to happen when there is animation on the website.[CODE]
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May 6, 2009
installed the R/C last night. When it finally was done installing doing an upgrade from 32-bit vista to windows 7, the final reset loads up and i cannot use either my mouse or keyboard. I have tried pluggng them into every usb slot i have, restarted with both plugged in and not plugged in.tried the 2 other mice and another keyboad. One being a microsoft keyboard that. The keyboard does work when choosing between the different loadup options, but still doesn't work in safemode.When i try to reinstall either Vista with my bootup cd or with the copy of windows xp i have, it starts the loadup , but keeps getting the blue screen before the install even starts.
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Nov 1, 2009
I installed Windows 7 a few days ago, and it was working perfectly. Yesterday, my brother borrowed my PSP charger, and so I hooked it up to my computer to charge it. after connecting, it automatically went into USB mode, which I ignored as it'd resulted in no problems on xp/vista.However, after the drivers automatically installed, my keyboard and mouse stopped functioning, and my PSP disconnected from my computer (couldn't read).My keyboard and mouse work fine, and the motherboard can apparently detect them (at least the keyboard, since I can enter BIOS), and another computer can detect them without problems. When Windows 7 loads, though, the lights on both turn off, and neither is responsive (Have also tested this with other functioning mice (mouses?) and keyboards.)
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Jul 27, 2011
I recently built a new computer with the following specs:
Core i7-2600K @ 3.8GHz
8GB Corsair Vengeance DDR3 1600 MHz
Western Digital Caviar Black 750GB 7200RPM SATA 6GB/S
Patriot Torqx 2 32GB SSD
Gigabyte Super Overclock Series GTX 560 Ti 1GB 256-Bit @ 950MHz (Core), 1145 MHz (RAM), 1900MHz (Shaders)
Gigabyte GA-Z68X-UD4-B3 Motherboard
Realtek 889 Onboard Audio (For Now...)
Noctua NH-C14 CPU Cooler (Dual 140mm Fans)
Thermaltake Black Window 850W Power Supply
LG Blu-Ray Burner Drive (w/ Light Scribe)
Linksys Dual-Band Wireless N Card
Antec LanBoy Air Blue/Black Case
I installed Windows 7 64 bit and it was running great for a day but now it lags up when I move the mouse or run Internet Explorer. When I try to type anything in on IE8 the keyboard also lags. I am using a Logitech G15 keyboard and a Razer Diamondback Mouse (non-3G edition). I have the 64 bit drivers for both installed but that didn't seem to assist much. Also, my wireless connection is extremely slow.. slower than my 5 1/2 year old Windows XP 32 bit machine (specs listed in my profile). I'm rather disappointed with the overall performance of it so far compared to my Win XP machine. Why my machine might be lagging when I move the mouse or try to type? Often when I type into the Google search box it will skip letters than I am sure I typed.
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Mar 31, 2012
Keyboard and mouse not working in Windows 7 (desktop), even in safe mode. The keyboard does work in the BIOS. I have tried to attach a PS2 keyboard, but it doesn't work either. I can't get to the device manager to check drivers.
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Oct 22, 2012
I have an hdd that came pre installed with windows 7 64 bit. i recently purchased a sabertooth x79 (bios version 2104) mb and a intel i7 sandy bridge 3.2 ghz and tried to hook up my hdd to it. As it was a new mb, i had to reinstall windows, but as my windows did not come with a disk, i did it by restoring factory defaults. everthing seemed to go smoothly until windows 7 was booted and my keyboard and mouse decided to stop working. they work fine in bios and before i boot. but when windows 7 is booted they dont work. i tried 2 different keyboards and mice and in each usb slot. i also tried to boot in safe mode but it wont let me run the windows setup in that mode (and they dont respond there either).
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Feb 29, 2012
I'm trying to install windows 7 on to my new build but when I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is.
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Mar 24, 2012
Recently i have some freeze at windows logo when starting so i decided to restart manually.Soon my computer randomly freezes and no respond from mouse neither keyboard.
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Jan 18, 2013
I'm trying to install Windows 7 Professional 64 bit Edition on new SSD.I'm using a USB keyboard and USB mouseI turn on the computer and the keyboard works. I can enter the bios and use the mouse as well in the bios GUI.I set the computer to boot off the cd-drive. Open the cd-drive. Place Windows 7 inside and restart the system.Now the system boots off the cd and Windows 7 installer disk does its thing.Eventually I reach the page where it reads "Install NowI go to move the mouse. The mouse doesn't work. I try the keyboard. The keyboard doesn't work.To resolve the issue I had to power down the system, unplug the usb keyboard and use an old PS2 keyboard just to get the keyboard to work and install Windows 7.My question is what was the problem and if it occurs next time how do I resolve this issue
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Jun 16, 2010
system boots in windows 7 64 bit home premium but mouse (usb) and keyboard (integrated with notebook) are frozen. No response
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Jan 2, 2012
i have a ftp server that goes to sleep after 2 minuets of inactivity, cool it will save me on my electricity bill, i send a magic packet to wake it when i need it, hears the issue, filezilla server will not keep it awake when somebody is logged into it, so when im out and about, i can wake it up, just into it with filezilla client but it then will sleep after two minuets because apparently it doesn't realize i am logged into it. how do i allow this program to keep the pc awake, i have a feeling that if there is a way then it will keep it awake forever considering the server end is always running when the PC is on, id like to set it to stay on if somebody is logged in.
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Jul 1, 2011
I have tried repeatedly to get my USB keyboard and mouse to function after booting into windows 7 64 bit.I also have one ps/2 keyboard Port .There is USB mouse attached to that via USB - ps/2 adapter ( do not yet have a ps/2 keyboard)There is no ps/2 mouse port on the motherboard.My keyboards and mouse work fine in bios and legacy usb is enabled.The motherboard is an asus striker 2 extreme and in addition i have a striped Hd on which there is some data i dont have backed up and need to access.
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Feb 8, 2013
getting a USB mouse or keyboard to work while using a Windows 7 system repair disk. My USB mouse seems to mostly be the problem. The keyboard works most of the time, so why doesn't the USB mouse work
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Jul 1, 2011
The USB ports work only in Bios. I have tried booting in safe mode and with a normal boot, i just get stuck at the password screen. How do i deal with this problem if i have do not have a ps2 mouse port on my motherboard?
My other problem is that all my data is on a striped raid configuration and probably not that easy to access otherwise i'd pull the hd and retreive the info. Most of my data has been backed up, but i do have some work data that i need.
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Nov 29, 2009
i just bought a new mouse and i wanted to install it. i couldnt remember which usb cable was my mouse and which was my keyboard so i unplugged one, wiggled the mouse, unplugged the other, the mousewasnt moving so i plugged it into that one. After that i noticed the new mouse worked but the keyboard stopped working. I restarted the computer and the problem im having now is that the keyboard works in BIOS etc but once windows 7 loads to the login, it stops working as does the mouse
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Feb 11, 2012
I have a desktop windows 7 64bit O/S. All is fine when I boot up but after a while the P/S2 keyboard & mouse stop working. The drivers are up to date. The computer is only a few months old. Is this a hardware problem or a software one? should I take it back to the shop?
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Mar 1, 2012
I use Firefox 10 on Windows 7 Professional (fully updated). The machine has two drives, each booting to Win 7 and Win XP. This problem is on the Windows 7 side.
Yesterday, I used Google to search "Indian restaurant Fort Worth reviews"
In the results page, I went one by one to each link. When I hit one of the links, which I am sure is the domain of a restaurant, I got the famous "You have viruses, click to scan" popup. In a few seconds Security Essentials popped up its warning saying that it found this bad file:
C:programdataca0e4fsmca0_8050.exe
I copied its name and saved it to a text file on the Desktop. Then I tried Alt-F7 to close the window, next the X, which gave another popup. I then let Security Essentials delete what it found. I then closed the browser and rebooted the computer.
Both (PS/2) keyboard and mouse were disabled at the login page. I tried a USB Microsoft Keyboard. That too did not work. F8 -> Safe Mode did not help.
I started the XP side of the computer. Ran Security Essentials - 18 hours. In the meanwhile I searched and located the bad file and two other files related to it and deleted them. Security Essentials right then said it found a bad one. (Was it because I touched it?). At the end of the scan, I allowed Security Essentials to delete the two things it said that it found.
Rebooted to Win 7. Still no keyboard, no mouse.
I called Microsoft (you know, long distance to the other side of the globe). Several calls. And I consistently got Kindergarten level support. They tried to blame the manufacturer of the keyboard, then tried to scare me away with a $99 charge. They did a System Restore on the Windows XP side (!), then finally, one tech connected to it over the Internet and ran Malware Bytes on it. We also tried F8 -> Last good boot. Then he wanted the Windows 7 CD. When I read its name, he said he was looking for the Windows 7 re-installation CD! That was the end of M$ support.
how to get the thing to see the mouse and keyboard? I can see the Win 7 drive from Win XP side (as its D: drive).
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Jun 3, 2012
My mouse won't work in the usb ports anymore and my touch pad won't work either...what could be wrong?
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