Windows 7 Randomly Freezes. Mouse & Keyboard Then Unresponsive?
Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Jan 12, 2012
i am currently unable to work on assignments on my own computer or enjoy games because it freezes completely sporadically requiring a hard boot. essentially the computer freezes on me and the keyboard becomes disabled and unresponsive. the mouse cursor on the screen slows down, like the sensitivity was turned down 95%, and moves sluggishly, and then i know the freeze is coming. the computer desktop freezes completely, the keyboard becomes disabled and sometimes the screen turns a faint transparent white depending on what application i am running. the cursor then turns into an animated hour glass that i can move around the screen totally normally, with no lag, but everything is unresponsive. i then need to do a hard boot and end up frusturated, tempted to through my computer at the wall.i've scanned the computer with at least 10 different reputable antivirus programs and i have repaired all the registry errors. i've uninstalled programs i no longer need and searched all over solutions, to no avail. [code] i looked at event viewer to try to see a log of the issue but the only error it reported was id 41, from the hard boot. when i'm on Internet and it locks up permanently, the Internet video continues to play.also the freezing is totally random and sometimes i can go for 5h without it happening, other times it freezes up within 10 minutes. usually it freezes up between 10-30 mins of system starting up.
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Oct 16, 2011
I just built a new system and installed MS windows 7 64bit home premium. Have issue that ever so often my mouse and keyboard stop working when on websites. If I plug into a different slot on the motherboard, it shows no power to my mouse. I am not sure whether it is my Motherboardor the power supply. It seems to happen when there is animation on the website.[CODE]
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May 11, 2012
I bought a new computer with the following parts. PCPartPicker part list / Price breakdown by merchant / Benchmarks CPU: Intel Core i3-2120 3.3GHz Dual-Core Processor ($117.99 @ SuperBiiz) Motherboard: ASRock P67 PRO3 SE ATX LGA1155 Motherboard ($102.55 @ Newegg) Memory: Patriot Signature 8GB (2 x 4GB) DDR3-1600 Memory ($41.99 @ Amazon) Hard Drive: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive ($109.99 @ Newegg) Video Card: Asus Radeon HD 7850 2GB Video Card ($249.99 @ Amazon) Case: Fractal Design Core 3000 ATX Mid Tower Case ($69.99 @ NCIX US) Power Supply: Corsair 500W ATX12V Power Supply ($41.98 @ Newegg) Optical Drive: LG GH22NS90B DVD/CD Writer ($22.98 @ Newegg) Monitor: Acer S220HQLAbd 21.5" Monitor ($128.96 @ CompUSA) Total: $886.42 (Prices include shipping and discounts when available.) (Generated by PCPartPicker 2012-05-12 00:22 EDT-0400)
When I first got it, it arrived without the video card so I used a temp one. The computer started crashing, so I thought it was because the video card was old. I borrowed another one from a friend and uninstalled the old drivers and installed the new ones. The same thing happened with this one. I decided to run some test so I downloaded prime95, memtest86+, and a video benchmark. Everything passed except for prime95. Memtest ran for 11 hours with no errors and prime95 crashes after a couple of minutes. I returned the motherboard because I thought it was faulty, but the same thing happens with replacement. I tried moving the memory sticks to different slots and using one and then the other. I tried installing windows 7 32bit and 64bit. I ran the diagnostic test for the cpu and everything passed. I have installed the latest updated drivers.
So if it's not the motherboard, memory, cpu, nor gpu, what could it be. Can someone please help me identify the problem(s). I don't know where the .dmp went but here is a screen shot [URL] and I will attach the PERFMON HTML file.
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May 6, 2012
Very randomly the mouse and some times the keyboard freezes and won't come back. I checked device manager and nothing is yellow or red. i tried updating the usb, keyboad, and mouse drivers but none are available. All are plugged into a dlink usb hub.
I tried 2 mice and keyboard combinations:
1- hp mouse and keyboard wired
2- useb mouse/keyboard wireless
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Jun 9, 2011
I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working.
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Nov 22, 2011
Every so often I get this problem where my keyboard/mouse functions change.
-With the keyboard it's usually a SHIFT lock (not CAPS lock), that is every button that I hit expresses a character or function like as if I was holding down SHIFT.
-With the mouse there are several problems. Left clicking "sticks", so any field where you can select text or draw a selection box will have that happen when I move the mouse around after clicking somewhere in the field. Left clicking any link or bookmark causes it to open in a new page to be loaded. The scroll wheel function changes to forward and back, rather than scrolling up and down. The right mouse button does it's own tricks, but I can't remember it exactly.
This has happened with two different sets of keyboards/mice operating with different drivers. The only solution is to restart, unplugging doesn't solve the trick. I cannot recall exactly what I may have installed around the time the problem showed up unfortunately.
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Apr 21, 2012
Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a few minutes (but by that point I restart the computer). If it happens just to the mouse, putting the computer to sleep using the keyboard and wakening it again fixes the problem.
I have tried to update the drivers in device manager by letting windows search for them online, but it says they are up-to-date. I also checked all the connections inside the computer, unplugging and re-plugging each one as well as air-dusting.
EDIT: If I can't find a fix, I think I will just purchase a USB mouse and keyboard, but I'd rather try fix the problem first.
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Jun 13, 2012
As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it ). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and it'll work fine then just out of the blue it'll disconnect and that's that. I have to shutdown and restart. It only just started doing this a couple weeks ago. My mouse is a logitech UAE-96 (I think) and the keyboard is a microsoft ergonomic 4000, its an ASUS MoBo, I've checked keyboard drivers and they are up to date and I've also checked my usb drivers, also up to date.
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Dec 8, 2011
Sometimes for apparently no reason at all my mouse cursor will just freeze for a couple seconds and I won't be able to move it. When this happens (I have Process Explorer minimized to tray) I can see that just about no CPU is being taken up either. So I know that this freeze isn't because my processor is being overworked. Also, it's not because I'm opening a program or anything, hence it is seemingly very random. Is there any reason why the mouse should randomly freeze from time to time when nothing that major is happening on the system?
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Oct 26, 2012
I've tried my mouse on another computer, it works flawlessly. But it seems like my computer is hating my mouse, it will suddenly freeze with no reason, i have to plug it out and back in to get it back to work but for maybe for few seconds to few minutes, it might freeze again.When i removed all razer driver, my mouse goes back to normal, but why do i have to use without Razer Synapse while i'm having a razer mouse? wtf?
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Sep 7, 2012
i've been experiencing some issues with mouse and keyboard lately. Both of them randomly freezes for a couple of seconds and then just come back normal. Anyway, i tried to ignore this for a couple of days but now when they freeze, they won't come back and i have to reboot the computer manually.I've tried starting windows through safe mode. It still freezed but for a second this time. I'd be so glad if you guys could show me to fix this problem.
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Dec 14, 2012
BSOD, keyboard and mouse freeze.
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Mar 21, 2011
It freezes, and sometimes when I wake it from sleep mode, the monitor light just blinks on and off but the monitor itself does not come on. I look at my mouse and keyboard, which are illuminated and notice there is no light meaning they are not detected by my tower. I try many ports and still no response. I reboot my PC a few times, then it works. I have never ever had this kind of issue before.ere are my specs:X6 1055T Thuban 2.8GHz Socket AM3GIGABYTE GA-890FXA-UD5 AM3 AMD 890FX SATA 6Gb/sG.SKILL F3-12800CL6D-4GBPI Pi Series 4GB 2X2GB DDR3-1600 CL6-8-6-24Coolermaster Silent Pro 1000W SLI ATX12V 24PIN Active PFC PCI-E 135mm Fan
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Jun 15, 2011
So after i did a Factory Restore, the mouse is acting all weird, and no its not the mouse, its the computer i've tried a mouse thats working fine from a differant computer, but it does the same thing when i connect it to this one, i forgot what they call the mouse settings...BO settings? something like that, but i know for a fact the virus messed up the mouses settings..now how do i change them back?*the mouse freezes randomly and keeps on scrolling untill it reaches the bottom*Edit: To add a topic descriptor. ~ Animal
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Oct 2, 2012
Win 7 was freshly installed on my laptop on a brand new 160 gb hard drive. 1st fresh install was Win Home ver 7 32bit. After installing 32 bit , realizied I mistakenly installed Win 7 32 bit Home version. Product key revealed original software was Win 7 Pro 64bit. Keyboard problem did not occur with 32 bit version. Once I installed the Pro 64 bit version the keyboard was non responsive.
Keyboard worked fine with 32 bit install and unresponsive after 64 bit install. Touch pad works.
I carefully removed and installed brand new laptop keyboard. Same identical problem. Non responsive laptop keyboard. Suspect this is a software problem but unable to know which/what software driver may be compatible with 64bit Win 7Pro version.
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Jan 9, 2010
I recently installed windows 7 on my desktop. During boot up I can use my keyboard, but once windows loads the keyboard is unresponsive. I've tried a wireless and wired keyboard. I also have a wireless keyboard and mouse combo in which the mouse still works but still no keys.
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Feb 12, 2010
So last week I received my brand new HP Envy 15, with a Core i5 540m (2.5-3.3ghz) Ati Radeon 5830, 4gigs of DDR3 ram, and a 500gb HDD. (Of course running Windows 7 Home Premium 64bit.) And everything was running awesomely- Until yesterday when I went to turn it on and when it got to the login screen everything on screen was gigantic, and my keyboard and touchpad were unresponsive.
I tried using a usb keyboard and still no luck. Booting into safemode yields the same results, even without networking. Yet when booted it up disabling driver signature enforcement, it worked fine, except everything was slow and my sound didn't work. Is there any way I can boot up regularly again and get my sound working?
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Jun 27, 2011
I recently purchased a Microsoft Wireless 3000 keyboard new. After plugging in the USB receiver and installing the batteries to the keyboard, it seemed everything was going to work. The noise came on that a USB device had been plugged in and it then installed the proper drivers. When I tried to type or use any function on the keyboard, though, it was unresponsive-the keys don't work.
I then tried the following troubleshooting:
1) unplugged my older keyboard (Logitech Office Pro Keyboard PS/2). Then I tried rebooting with it still I unplugged.
2) Inserted the installation disc that came with the new keyboard. I window popped up saying that the program (intelliType) cannot be opened because it is being blocked for compatibility issues. (that is all it said-no cause stated). Restarted computer and tried it again-same outcome.
3) Downloaded the latest driver from the Microsoft website . I made sure it was the exact format for my computer (Windows 7, 64-bit, Keyboard Version 2.0). Installed it fine. I am able to open the intellitype program and configure the various key functions. No response from keyboard though. Restarted computer-nothing changed.
4) Uninstalled (what I could) the Logitech software SetPoint. From my perusal on the internet, it seems it is a very difficult program to uninstall. I deleted the folders from my c: Drive. It was not listed in 'Programs and Features'
5) Uninstalled the intellitype software, rebooted, and let the OS install the generic drivers for the Microsoft keyboard.
6) I went into the BIOS and noticed that the USB Keyboard function was disabled. I enabled it and the other USB functions (mouse, etc.) options were enabled.
7) Replaced the batteries twice-both brand new. The green light next to the battery symbol on the keyboard comes on for a moment after I install the batteries.
8) Tried different USB ports for the wireless receiver. Each time there is that sound that notifies a USB device has been plugged in. The OS even recognizes that it is a wireless receiver. Rebooted computer.
I even tried rebooting with the old keyboard disconnected but I am forced to plug it back in eventually as I have no other way of typing. The keyboard is recognized in device manager (Microsoft Hardware USB Keyboard, Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro), Microsoft Mouse and Keyboard Detection Driver). Currently, the IntelliType software is loaded and the SetPoint software uninstalled. Could it be a faulty keyboard?
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Dec 8, 2009
So, I'm trying to install Windows 7. The keyboard and mouse seem to work fine until I get to the Windows 7 installation screen. When I'm there the keyboard and mouse are unresponsive. Like, the mouse light and keyboard lights work up until the Windows 7 screen shows up. Anyone know what the problem is? I've had Windows 7 on it previously and had no issues, but wanted to do new clean install.
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Mar 16, 2012
I just started having these problems with my computer yesterday. But when trying to use my laptop the taskbar hasn't been working. You can move the mouse over it but the buttons will not highlight and clicking doesn't do anything. If you use Ctrl+Alt+Del and open up the task manager it temporarily fixes the problem. Also, some times the mouse doesnt work either. You can move the cursor around the computer won't register that you are clicking on something. You have to Tab through things and hit enter to click on anything. When trying to use a web browser (I have tried with Mozilla, Chrome, and IE) you can open new tabs but when you click on a tab to go back to it, it just closes the tab. This is a constant problem. Occasionally, even if you aren't clicking the icon or even anywhere near it, about 20 blank web browser pages will just start opening up and after a couple minutes the internet browser becomes unresponsive. My laptops hard drive also seems like it is in constant over drive like it is trying to load something even if you aren't doing anything.I have ran the indepth virus scan with McAfee and also ran the scan with Ad-Aware and they found nothing. I also did a System Restore going back over a month. When I booted back up again, the same problems were occurring.
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Jan 21, 2012
i have a acer aspire am3802-u9062 and while playing games like sc2, world of warcraft, and multiple other games, the computer makes the humming sound through the speakers which i assume means its frozen but the monitor becomes unresposive. i've tried dusting out the inside, taking off the side, turning the back facing the open part of the room, putting a fan by the side of it, so it doesnt seem like a heat problem. i have the recent video card update. i can also watch live-streams and hd videos on Internet with ease and no freezing. im baffled and can't figure it out. also have never had a bsod.
os - windows 7
(home premium 64 bit)
cpu - intel core 2
(quad proccesor q8300)
memory - 8 gb ddr2
hdd - 1 tb
odd - dvd super multi drive
vga - nvidia geforce gt 220 1024 mb
it only started happening recently, about 3 weeks ago. i've also ran programs like advanced system care, smart defrag 2, fix cleaner, ccleaner, along with full virus scans?
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Sep 30, 2011
im running a windows 7 computer with dual video cards to support three monitors as its a work computer, i have 4gb of ram and i have a few work programs on the computer, it was running fine but recently the computer has started to become really slow randomly and the mouse will skip all over the place instead of being a smooth movement. just wondering if you guys have heard of it before. it seems to be when i ask the computer to do something (eg open another program or change from one program to another.) wasnt always like this. also the physical memory use is over 50% even when most stuff is closed. Also it seems slow to boot. but i think this was just the amount of programs opening on boot. ive disabled a few.
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Sep 26, 2012
when ever i click the left mouse button to open any file or programs,it doesnot respond.After clicking it for 8 or nine times then it responds.others all the keys of the the keyboard and the right mouse button are working fine..please help me how to get thru this problem..in short to say left mouse click is unresponsive.have to click 8,9 times to open up something?
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Jun 24, 2012
My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.i have included pics of the cursor and what processes were running at the time of the freeze/lag
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Jun 30, 2012
my pc has been acting weird lately, it has began randomly crashing frequently. I turn it on and after 3 or so minutes of random activity it just freezes or gives me a blue screen error. Sometimes while playing BF3, it freezes.[CODE]
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May 16, 2011
My Windows 7 x64 when boots sometimes does not recognizes my USB keyboard. By unpluging the kb and plugin it back it starts working . Some other times the system just drops the kb -sound is given- unplug plug the kb and it works again.
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Sep 22, 2011
The keyboard works in safe mode until windows starts then it doesn't work at all.
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Dec 6, 2011
I have an issue where my system will freeze randomly throughout the day. The whole screen goes grayish and everything becomes non responsive. The only thing I can do is move my cursor around but i can't click anything.
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May 17, 2010
The Problem: My windows 7 PC freezes (and stays frozen) at apparently random times. The computer will not respond to the mouse or keyboard. Keyboard lights are on, but the Caps Lock key will not light up. This has happened both on startup and while using the PC. If a sound is playing when it freezes, the note will keep repeating. If I have the Task ManagersPerformance tab up, I can see that the CPU activity graph is frozen as well. The only option I have is to hit the reset button. There are no errors presented. The Event Log does not show any specific error occurring at the time of the freeze. The Event log only shows errors and warnings about my having shut down the PC unexpectedly. Nothing to show it was frozen and non-responsive. I have made sure all drivers are up to date. Ran SFC - it reports all files are in order.My web searches have found similar issues occurring with other people, on this and on other forums. I tried various solutions proposed (changed antivirus program, set power to high performance ran a windows repair install, tested memory and video card) but none of this has helped so far.
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