Keyboard/Mouse Randomly Stop Responding (PS/2)
Apr 21, 2012
Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a few minutes (but by that point I restart the computer). If it happens just to the mouse, putting the computer to sleep using the keyboard and wakening it again fixes the problem.
I have tried to update the drivers in device manager by letting windows search for them online, but it says they are up-to-date. I also checked all the connections inside the computer, unplugging and re-plugging each one as well as air-dusting.
EDIT: If I can't find a fix, I think I will just purchase a USB mouse and keyboard, but I'd rather try fix the problem first.
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Jun 9, 2011
I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working.
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Jun 13, 2012
As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it ). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and it'll work fine then just out of the blue it'll disconnect and that's that. I have to shutdown and restart. It only just started doing this a couple weeks ago. My mouse is a logitech UAE-96 (I think) and the keyboard is a microsoft ergonomic 4000, its an ASUS MoBo, I've checked keyboard drivers and they are up to date and I've also checked my usb drivers, also up to date.
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Sep 29, 2012
Quite frequently windows or a program will stop responding, locking up my computer. I was running a /verifyonly, and at 30% it stopped. A few minutes later the following error presented itself.
mcagent.exe - Application Error
The instruction at 0xe7bcdcd5 referred to memory at 0x00000000. The memory could not be read.
I've had some issues with video drivers lately
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Nov 10, 2009
Since I'm running Windows 7 I thought I'd try to solve this on this forum, although the problem has plagued me all through vista as well but perhaps not nearly as much as it does now in 7.I have a Microsoft 4000 usb (wired) ergonomic "Natural" keyboard. I'll be on a forum typing up something (or in notepad, or anyplace I could possibly type) and all of a sudden the keyboard will stop responding to any key strokes. The only way to get it back to life is to logout and log back in, then the keyboard is working fine (unplugging it from the usb port works as well, although logging out and in is easier for me).When this happens, everything else on the computer is working perfectly fine, the mouse, display etc. It's just the keyboard that basically becomes totally inop. It doesn't matter what key I press they don't respond.
It's not a matter of an older keyboard that the wires might have broken or anything like that as this is a brand new keyboard. I've been using these MS 4000 keyboards for a few years now and have to replace them every year or less due to them wearing out from my fast and excessive typing but it doesn't matter, new or old, at some point, sometimes multiple times per day the keyboard stops responding on me.Any clues as to what might be causing this and more importantly how to prevent it from happening any further?
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Mar 9, 2011
This error recently started occurring where the mouse will not allow me to close out of windows, or click inside of them. Generally this starts occurring when I start playing World of Warcraft but it's not limited to this only. It's happened when I wasn't playing, or when I am just chatting on Skype, or even not at the computer. It's not a virus, or anything malicious, as I'm pretty competent with that sort of thing, but I cannot figure this issue out.I've also checked the sleep and power options, both are fine.It just stops working for 5-60 seconds and I have to ctrl+alt+delete to fix the issue momentarily. My computer is a Windows7 X64-bit OS, Asus Notebook G60 Series. The mouse is a Razer DeathAdder 3500DPI.
EDIT: The touch pad also will not work during this "phase" of unresponsiveness from the mouse. When I say it will not work, I mean that it will not click as well, but it will move responsively, as the mouse will.
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Jun 23, 2011
I have a new computer, maybe have had it for a month.Most of the time, all of a sudden my keyboard stops working without warning what so ever, to get it work again I have to restart the computer, note that the mouse still works most of the time.If I leave the computer on over the night and when I wake up and check both the keyboard and mouse can stop working.Sometimes both mouse and keyboard can work without problem for a session.And when I check on Device Manager there is no error what so ever.
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Sep 18, 2012
Ive recently built a new machine about a month or two ago and I have been having an issue within the last couple of weeks where when im playing d3 the keyboard and mouse will quit responding. They both still receive power as the lights are on. Then once you restart everything will work and start playing again it could work for 10 seconds or 6 hours before it quits responding and you have to restart again.
So far I have uninstalled and reinstalled the usb controllers, ive updated the motherboard chipset. Ive also tried switching usb ports. I also have this combo hooked up to a kvm switch and when it quits responding I can flip over to the other computer and it will work fine. So that leads me to believe its a software or driver issue but as far as I know ive already reinstalled everything.
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Oct 22, 2012
I have an hdd that came pre installed with windows 7 64 bit. i recently purchased a sabertooth x79 (bios version 2104) mb and a intel i7 sandy bridge 3.2 ghz and tried to hook up my hdd to it. As it was a new mb, i had to reinstall windows, but as my windows did not come with a disk, i did it by restoring factory defaults. everthing seemed to go smoothly until windows 7 was booted and my keyboard and mouse decided to stop working. they work fine in bios and before i boot. but when windows 7 is booted they dont work. i tried 2 different keyboards and mice and in each usb slot. i also tried to boot in safe mode but it wont let me run the windows setup in that mode (and they dont respond there either).
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Jun 29, 2011
For some reason, any and all windows/programs randomly stop responding and even attempts to restart or shutdown fail to complete?
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Jun 15, 2012
I have dell optiplex 390 computer. I used it for 6 month without having problem.But now i have problem on keyboard and mouse. Every time turn on the computer it work correctly for 2 or 3 minutes. After that it stop responding. First I thought it have problem with OS. Then I installed windows. But now also it happen as before.When it happen I change the port that mouse and keyboard are connected. Then it again work for 2 or 3 minutes and stop working. I check whether the port I used before can used for other devices so I insert USB flash drive.
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Oct 1, 2012
Lost my keyboard and mouse after removing my XFX 6950 and installing my new Asus 7870.
Win7 x64
M5A87 AM3+
GSKILL 1600 GBXL 12GB
AMD 1100T BE with Corsair A70
MS Reclusa keyboard with CM Sentinel advanced mouse
Corsair TX750 & Corsair SP2500 speakers
Auzentech X-FI FORTE
Dual Seagate ST31000524AS in RAID 0 - (Software raid)
Asus 7870
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May 6, 2012
Very randomly the mouse and some times the keyboard freezes and won't come back. I checked device manager and nothing is yellow or red. i tried updating the usb, keyboad, and mouse drivers but none are available. All are plugged into a dlink usb hub.
I tried 2 mice and keyboard combinations:
1- hp mouse and keyboard wired
2- useb mouse/keyboard wireless
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Nov 29, 2009
i just bought a new mouse and i wanted to install it. i couldnt remember which usb cable was my mouse and which was my keyboard so i unplugged one, wiggled the mouse, unplugged the other, the mousewasnt moving so i plugged it into that one. After that i noticed the new mouse worked but the keyboard stopped working. I restarted the computer and the problem im having now is that the keyboard works in BIOS etc but once windows 7 loads to the login, it stops working as does the mouse
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Apr 22, 2012
ps2 keyboard and mouse stop working at login screen
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Aug 31, 2012
I bought a SSD, installed it, installed Windows 7 Ultimate. Got into windows and everything was fantastic. Installed all the windows updates, video card drivers, ect... Then rebooted the computer and lo and behold, it doesn't recognize the SSD as a valid boot device anymore. Assuming that the install corrupted somehow, I decided to run startup repair on the Windows 7 disk. However once the disk gets past "Windows is loading files" all the lights on my mouse and keyboard shut off and they stop working. However up until that point they work fine, if I go into BIOS they work no problem. I have no idea what the issue is... I literally JUST used this same disk to install windows 7 and had no issues less than 30 minutes ago... The only advice I've been able to find thus far has been to ensure that legacy USB settings are enabled, and they are. Also, if I boot into windows on a different drive that has the OS installed my mouse and keyboard work just fine in windows as well. As it stands now I cannot fix my windows install or even reinstall windows...However up until that point they work fine, if I go into BIOS they work no problem. I have no idea what the issue is..
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Nov 22, 2011
Every so often I get this problem where my keyboard/mouse functions change.
-With the keyboard it's usually a SHIFT lock (not CAPS lock), that is every button that I hit expresses a character or function like as if I was holding down SHIFT.
-With the mouse there are several problems. Left clicking "sticks", so any field where you can select text or draw a selection box will have that happen when I move the mouse around after clicking somewhere in the field. Left clicking any link or bookmark causes it to open in a new page to be loaded. The scroll wheel function changes to forward and back, rather than scrolling up and down. The right mouse button does it's own tricks, but I can't remember it exactly.
This has happened with two different sets of keyboards/mice operating with different drivers. The only solution is to restart, unplugging doesn't solve the trick. I cannot recall exactly what I may have installed around the time the problem showed up unfortunately.
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Jan 3, 2012
I have a new problem that is totally freaking me out. When i'm using my system, usually while using Ableton Live 8 (but not at all limited to), my mouse and keyboard stop responding. The system is still working, if for instance a song is playing then it will continue to do so, etc. I just can't move my mouse and can't do anything with my keyboard. Restarting fixes the issue. This has been going on for about 2 weeks now. Today, a new symptom: while doing normal browsing my mouse freezes for just about a second. Then I hear the same sound you hear when you connect a new device into any usb port. And then the mouse works again.
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Jun 30, 2012
i bought arma II CO to play this famous mod called dayz. My first day of playing was fine but after the first day, my pc started to stop responding and shut down itself. I had to do a hard reboot. These happend after playing half an hour or so.After some time passed, computer started to give me bsods with often about nvlddmkm.sys or sometimes -rarely- PFN_LIST_CORRUPTED. After these bsods, i started to crash after 10 secs of play. have tried couple of things to solve these bsods such as reinstalling nvidia driver, removing some bad drivers but for no good. Latter however, seems to be fixed. I no longer receive that one. My specs as follows:CPU:Intel Core2Duo e7200 2.53 GHzVideo card:Nvidia 9800GTMotherboard:Gigabyte ep35-ds3rRam: 2x1 kingston 1gb 667 MHz and 1x1 kington 2gb 800 MHz Power Supply:Cooler Naster RS-500-PCAP-A3 OS:Windows 7 Ultimate 64bit sp1And this is the dmp file: 070112-42245-01.rar download - 2shared
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Aug 6, 2012
I am using Windows 7 64bit and M/B Gigabyte p67A D3-B3 (1155/ P67/ DD3). The problem happens randomly (I haven't managed to nail down a pattern when it happens or replicate it). Let's say it happens when running full-screen applications (games n stuff)Without warning everything that's connected through a USB stops working. Mouse and Keyboard are in usb 3 slots (and are compatible) and headset in usb2 port. The devices are powered still normally and the computer still functions (for example, game of LoL still continues normally, I can see what other players do or type etc etc, but the usb devices are unresponsive - though powered)
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May 25, 2012
my pc is not working properly nvidia driver.
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Nov 7, 2012
My Internet Explorer and Real Player programs stop responding on almost a daily basis.I'm wondering if these problems are hurting my computer because i just got it fixed and how to stop them from happening again.
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Dec 12, 2012
My laptop has suddenly slowed down considerably. I've run eset online scanner and scanned with my antivirus Trend Micro Titanium and found nothing at all. I've tried running Ccleaner and using the registry cleaner. I've also tried defragmenting my hdd but nothing is working. Overall its is generally slow but alot of the time Windows explorer freezes and stops responding and needs restarting.I have an asus K55VD notebook with Windows 7 Home Premium SP 1, quad core i7 processor, 8gb ram, 2gb dedicated graphics and over 200gb of free space on my hdd. If it makes any difference I have windows 8 installed on a separate partition although problems didn't start when I installed it.
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Dec 16, 2011
Windows 7 is. . . - x64 Ultimate - the original installed OS on the system? Nopeelf Built - an OEM or full retail version? I got it from college... - OEM = came pre-installed on system - Full Retail = you purchased it from retailer -What is the age of system (hardware)? a year .... - What is the age of OS installation (have you re-installed the OS?) Just recently installed, a few weeks ago
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Jan 24, 2012
Recently I built a computer but shortly after I began using it the screen would go black and stop responding to anything, I couldn't even power it down from the on/off button, I had to shut it down from the switch on the battery and sometimes that fail before working.
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Mar 10, 2012
I have recurring "not responding" programs in Win 7. The affected programs are MS Office, Cad programs, Photoshop, etc. I tested my ram and all is good. Processor and temps are all excellent. Hard drive has no bad sectors. All drivers have been updated. Problem usually (but not always) goes away after reboot. Velocity Micro running Win 7 64, 8 GB ram, Intel core i7 870, nvidia gx 275.
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Feb 3, 2012
When I play SWTOR and WOW it randomly crashes to desktop. My browsers also stop responding and crashes (usually with java or flashplayer) I have updated all java`s and flashplayers btw.I monitored my pc using afterburner (did no clocking whats so ever, was at default) and all temparatures where normal - at 30C on idle and around 50-60C while gaming.
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Nov 19, 2012
i have installed windows 7 in may sysytem a few monts ago and since then each time i install a program the program works fine but after two or three restarts it give an error that the program has stopped working and give me two opptions (1)check online for more solutions(2)close the program and when i go to more details its says that the problem name is:APPcrash
my system is a 1 GB ram +2.66 GHZ processor+80 GB HDD+an Aopen mother board
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Aug 13, 2011
I have a Samsung Q430, 64bit Laptop. A few days ago i got a blue screen so i didnt think much of it so i just restarted my computer. I didnt notice it for awhile but all my number keys with the exception of 3,4,6,8,0 now do not work.Things ive tried: Restoring computer to factory default, Updating keyboard driver and Running Virus and Malware scans.Its quite frustrating, i dont kno what to do now? Seeing how i have a factory restored computer & my number keys are still not responding.
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Mar 10, 2012
A few days ago my keyboard stopped working. I believe I was uninstalling VMWare, which did not complete (but I don't know if that has any effect on it). I obviously tried the batteries, different keyboards to make sure it wasn't something simple. I tried plugging in to different USB ports (which all recognize the keyboard and installs the drivers) but it simply does not recognize the characters that I type. I have a several different keyboards that I have tried and I can not get them to work on the computer. The mouse works fine, and the volume and calculator key's work, along with the function keys. Everything else on the keyboard does not work. I have uninstalled all the hubs, re-installed driver's, which show the keyboard is installed (with no ! or error). I have ran out of options to consider, I am about to delete all the registry keys regarding the keyboards. I have been using the onscreen keyboard to login.I have both Logitech and Microsoft keyboards and installed and uninstalled Setpoint, Intellitype.
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