Keyboard And Mouse Not Responding With Windows 7?
Oct 22, 2012
I have an hdd that came pre installed with windows 7 64 bit. i recently purchased a sabertooth x79 (bios version 2104) mb and a intel i7 sandy bridge 3.2 ghz and tried to hook up my hdd to it. As it was a new mb, i had to reinstall windows, but as my windows did not come with a disk, i did it by restoring factory defaults. everthing seemed to go smoothly until windows 7 was booted and my keyboard and mouse decided to stop working. they work fine in bios and before i boot. but when windows 7 is booted they dont work. i tried 2 different keyboards and mice and in each usb slot. i also tried to boot in safe mode but it wont let me run the windows setup in that mode (and they dont respond there either).
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Jun 23, 2011
I have a new computer, maybe have had it for a month.Most of the time, all of a sudden my keyboard stops working without warning what so ever, to get it work again I have to restart the computer, note that the mouse still works most of the time.If I leave the computer on over the night and when I wake up and check both the keyboard and mouse can stop working.Sometimes both mouse and keyboard can work without problem for a session.And when I check on Device Manager there is no error what so ever.
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Sep 18, 2012
Ive recently built a new machine about a month or two ago and I have been having an issue within the last couple of weeks where when im playing d3 the keyboard and mouse will quit responding. They both still receive power as the lights are on. Then once you restart everything will work and start playing again it could work for 10 seconds or 6 hours before it quits responding and you have to restart again.
So far I have uninstalled and reinstalled the usb controllers, ive updated the motherboard chipset. Ive also tried switching usb ports. I also have this combo hooked up to a kvm switch and when it quits responding I can flip over to the other computer and it will work fine. So that leads me to believe its a software or driver issue but as far as I know ive already reinstalled everything.
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Apr 21, 2012
Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a few minutes (but by that point I restart the computer). If it happens just to the mouse, putting the computer to sleep using the keyboard and wakening it again fixes the problem.
I have tried to update the drivers in device manager by letting windows search for them online, but it says they are up-to-date. I also checked all the connections inside the computer, unplugging and re-plugging each one as well as air-dusting.
EDIT: If I can't find a fix, I think I will just purchase a USB mouse and keyboard, but I'd rather try fix the problem first.
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Oct 1, 2012
Lost my keyboard and mouse after removing my XFX 6950 and installing my new Asus 7870.
Win7 x64
M5A87 AM3+
GSKILL 1600 GBXL 12GB
AMD 1100T BE with Corsair A70
MS Reclusa keyboard with CM Sentinel advanced mouse
Corsair TX750 & Corsair SP2500 speakers
Auzentech X-FI FORTE
Dual Seagate ST31000524AS in RAID 0 - (Software raid)
Asus 7870
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Feb 9, 2010
I have been searching the internet for the past few days for answers to this problem and haven't found anything yet. Randomly in the past few days Windows 7 explorer/my documents folder/anywhere in my computer locks up and stops responding when I try to use my keyboard. No matter what I try to do, renaming documents, using ctrl-c, pressing shift, using any key on the keyboard, it locks up. I have tried running windows updates, running virus scanning, spyware scanning....nothing will work
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Aug 13, 2011
I have a Samsung Q430, 64bit Laptop. A few days ago i got a blue screen so i didnt think much of it so i just restarted my computer. I didnt notice it for awhile but all my number keys with the exception of 3,4,6,8,0 now do not work.Things ive tried: Restoring computer to factory default, Updating keyboard driver and Running Virus and Malware scans.Its quite frustrating, i dont kno what to do now? Seeing how i have a factory restored computer & my number keys are still not responding.
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Mar 10, 2012
A few days ago my keyboard stopped working. I believe I was uninstalling VMWare, which did not complete (but I don't know if that has any effect on it). I obviously tried the batteries, different keyboards to make sure it wasn't something simple. I tried plugging in to different USB ports (which all recognize the keyboard and installs the drivers) but it simply does not recognize the characters that I type. I have a several different keyboards that I have tried and I can not get them to work on the computer. The mouse works fine, and the volume and calculator key's work, along with the function keys. Everything else on the keyboard does not work. I have uninstalled all the hubs, re-installed driver's, which show the keyboard is installed (with no ! or error). I have ran out of options to consider, I am about to delete all the registry keys regarding the keyboards. I have been using the onscreen keyboard to login.I have both Logitech and Microsoft keyboards and installed and uninstalled Setpoint, Intellitype.
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Feb 6, 2012
When i want to write 2 words together my cursor hang at 1 place nd could write other word repeatidly.i hv to wait for atleast 4 second to write another word.like the word is press i hv to wait for 4 seconds to write 2nd s
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Jan 29, 2013
I have an ASUS laptop running Windows 7 64 big home premium. a few days ago I brought it out of sleep mode and when the page came up for my password I had no touch pad or keyboard control. I have tried restarting. I tried using a USB keyboard. I also tried Safe mode and I've got nothing. I turned it off with the power button since I had no other choice. When it comes up with "Windows did not properly shut down" screen i can use my keyboard to select options, however, after the screen I've got nothing. My login screen comes up like normal. I even have a flashing cursor in the password box yet my touch pad and keyboard do nothing.
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Aug 19, 2011
I've been playing the flash game "Mardek" for a while when it started to lag a bit, then i decided to give the computer a rest. The next day i was SURE i didn't do anything new and when i check out Mardek i found that the keys wouldn't work. When i tried other flash games they won't respond to my Keyboard as well. Only the mouse currently works with the flash games, i've tried numerous amounts of suggestions but the problem still isn't resolved.
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Apr 10, 2012
Been having a problem with my laptop recently and when I turn it on the keyboard and touchpad don't seem to be responding but when I go into safe mode this is working. Also when trying to run system restore this is getting the the finalising stage and then doesn't actually work.
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Sep 3, 2012
Some keys on my keyboard are not responding to actions. The keys that I know are still working are `,1,3,4,5,6,7,8,9,0,-,=,q,w,e,r,t,y,u,i,o,p,[,],,s,h,;,',x,c,b,m,,,',the Space bar,backspace, and the Caps lock. I'm using On-Screen Keyboard to type this.
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Jul 13, 2011
When I press the same button many times, entire keyboard and also touch-pad are getting stuck (not responding anyhow), but the Bluetooth mouse is functioning fine. Whatever I try can not fix it! The only thing to do is to restart the laptop, after restarting forking just fine, unless I start to press the same button many times (like if I will delete something with Backspace key, it is getting stuck)
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Oct 4, 2012
I booted up my desktop, it booted fine, then I restarted it because I wanted to cconfigure the BIOS. But couldnt get into the BIOS and my keyboard stopped working. My computer then brought up the black&white screen with two options:Startup repair and Start windows normally.I couldnt choose so it went to startup perair, now it tried startup repair the 20th time and my USB keyboard still isnt working.
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Oct 27, 2012
my USB keyboard has refused to work durng boot for a while now. Which means it's impossible for me to get into BIOS. I googled abit and found that I should get a PS/2 keyboard and plug that in instead. Said and done, bought one. I tested it on another computer and the keyboard worked there.
Now to the problem. the booting starts and I can shift around there with it. But after that first screen is gone and the computer is starting up the ps/2 doesnt work at all. the USB work after the boot but the PS2 does not work, . . I really need to get into BIOS but I just can't do it.
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Dec 10, 2012
I'm seeming randomly having a problem on my self-built desktop PC where my keyboard and mouse will freeze up, leaving the computer virtually inoperable. I also get strange hangs in the mouse that last a second or so, leading up to one big hang. There's no BSOD or anything like that.I have to hard reboot in order to do anything. All programs and services continue to run and there's no real warning. Games will continue to play like normal as will videos and music, I just can't alt/tab or Cntrl/Alt/Delete. There's no indication that the devices disconnected physically or otherwise. The LEDs on the keyboard stay lit, so it's not as if it loses power.I have tried unplugging and replugging, updating USB drivers, installing and subsequently uninstalling Logitech software, and physically cleaning the fan (Just to ensure heat wasn't a factor). I've ran virus checks from Avast and Malware Bytes that have come back clean. I've looked into the event viewer, but I'm not very proficient with it and I can't seem to find anything on it.
Mainboard : Gigabyte Z68A-D3H-B3
Chipset : Intel Z68
Processor : Intel Core i5 2500K @ 3300 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : AMD Radeon HD 6900 Series
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Oct 16, 2011
I just built a new system and installed MS windows 7 64bit home premium. Have issue that ever so often my mouse and keyboard stop working when on websites. If I plug into a different slot on the motherboard, it shows no power to my mouse. I am not sure whether it is my Motherboardor the power supply. It seems to happen when there is animation on the website.[CODE]
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May 6, 2009
installed the R/C last night. When it finally was done installing doing an upgrade from 32-bit vista to windows 7, the final reset loads up and i cannot use either my mouse or keyboard. I have tried pluggng them into every usb slot i have, restarted with both plugged in and not plugged in.tried the 2 other mice and another keyboad. One being a microsoft keyboard that. The keyboard does work when choosing between the different loadup options, but still doesn't work in safemode.When i try to reinstall either Vista with my bootup cd or with the copy of windows xp i have, it starts the loadup , but keeps getting the blue screen before the install even starts.
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Nov 1, 2009
I installed Windows 7 a few days ago, and it was working perfectly. Yesterday, my brother borrowed my PSP charger, and so I hooked it up to my computer to charge it. after connecting, it automatically went into USB mode, which I ignored as it'd resulted in no problems on xp/vista.However, after the drivers automatically installed, my keyboard and mouse stopped functioning, and my PSP disconnected from my computer (couldn't read).My keyboard and mouse work fine, and the motherboard can apparently detect them (at least the keyboard, since I can enter BIOS), and another computer can detect them without problems. When Windows 7 loads, though, the lights on both turn off, and neither is responsive (Have also tested this with other functioning mice (mouses?) and keyboards.)
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Jul 27, 2011
I recently built a new computer with the following specs:
Core i7-2600K @ 3.8GHz
8GB Corsair Vengeance DDR3 1600 MHz
Western Digital Caviar Black 750GB 7200RPM SATA 6GB/S
Patriot Torqx 2 32GB SSD
Gigabyte Super Overclock Series GTX 560 Ti 1GB 256-Bit @ 950MHz (Core), 1145 MHz (RAM), 1900MHz (Shaders)
Gigabyte GA-Z68X-UD4-B3 Motherboard
Realtek 889 Onboard Audio (For Now...)
Noctua NH-C14 CPU Cooler (Dual 140mm Fans)
Thermaltake Black Window 850W Power Supply
LG Blu-Ray Burner Drive (w/ Light Scribe)
Linksys Dual-Band Wireless N Card
Antec LanBoy Air Blue/Black Case
I installed Windows 7 64 bit and it was running great for a day but now it lags up when I move the mouse or run Internet Explorer. When I try to type anything in on IE8 the keyboard also lags. I am using a Logitech G15 keyboard and a Razer Diamondback Mouse (non-3G edition). I have the 64 bit drivers for both installed but that didn't seem to assist much. Also, my wireless connection is extremely slow.. slower than my 5 1/2 year old Windows XP 32 bit machine (specs listed in my profile). I'm rather disappointed with the overall performance of it so far compared to my Win XP machine. Why my machine might be lagging when I move the mouse or try to type? Often when I type into the Google search box it will skip letters than I am sure I typed.
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Mar 31, 2012
Keyboard and mouse not working in Windows 7 (desktop), even in safe mode. The keyboard does work in the BIOS. I have tried to attach a PS2 keyboard, but it doesn't work either. I can't get to the device manager to check drivers.
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Nov 15, 2012
I cannot get into windows because my keyboard on my laptop does not respond
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Nov 25, 2009
Usually when using an internet browser (firefox or internet explorer) and windows explorer windows, I try to click to switch tabs and it doesn't respond. It shows (Not Responding) for a split second and won't switch tabs. I end up having to click a whole bunch of times before it switches.
This same kind of thing happens with explorer windows when trying to restore them from the minimized state. It just won't respond and multiple clicks are needed before seeing any action. This has been happening for awhile now but I figure it just may be another bug
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Mar 31, 2012
I have an issue about the mouse acting on its own. I've check some other threads but they seem mostly from people on laptops so it mostly rounds around the trackpad etc... I'm using a desktop and I don't know since when did the mouse suddenly works on its ownSome issues that i find happening often is:- mouse would automatically raise volume to max or to minimum since i use volumouse to adjust the volume.uninstalling it didn't change anything.- mouse would automatically "right click" and make a huge translucent rectangle.- mouse would suddenly not work at all and cant click anything though the keyboard still works- mouse would suddenly have different actions for the left button like when i open a new tab in a browser and select that tab, upon clicking with left button it will suddenly close that tab instead of selecting it- mouse would auto scroll up and down (mostly down) on anything i'm reading or browsingprobably few others but i cant remember nowI've re-installed windows many times but it would soon come back to doing things on its own. I'm virus free on this PC with Avast and a USB virus scanner.
Mouse is a PS/2 connection and new or old mouse still has the same problem. I see nothing suspicious in task manager so i really don't know why this is happening. A possibility is in a program or something i've installed but i have no idea what since all the programs i installed seems rather known to most of us. View image:programs
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Aug 26, 2010
I have a laptop that is now running Win7 32 Home Premium(I upgraded from Win xp). I am using an external keyboard and mouse, as I am using it as a HTPC hooked up to a TV and want the laptop display closed and laptop tucked away. I have all the power options in Win7 set to put it to sleep, but there is no option I can find to have it wake up from sleep other than the power button on the laptop which is not accessible if lid is closed.
Some have said you need to go to the mouse/keyboard driver itself(HID Device) in device manager, and there should be a power management tab on the driver/device options, but my usb options do not have this tab. I also went to the Bios to configure power options and there are not options to configure power states(such as S3 S5 etc). I can get the laptop to go to sleep with the sleep button on a usb keyboard, but once it is asleep, it will not wake up from any command from the mouse/keyboard. I believe its because the USB ports are not being powered while in sleep mode, so it will not see a wake command - As I said before my USB port options do not have any power management settings. I also plugged in an MCE remote which has a sleep button, and same thing- it puts it to sleep, but will not wake it up. My goal is to just use an MCE remote for all commands -as I am running Windows Media Center.
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Feb 29, 2012
I'm trying to install windows 7 on to my new build but when I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is.
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