Windows 7 Explorer/Documents Folders Locking Up, Not Responding When Using Keyboard?

Feb 9, 2010

I have been searching the internet for the past few days for answers to this problem and haven't found anything yet. Randomly in the past few days Windows 7 explorer/my documents folder/anywhere in my computer locks up and stops responding when I try to use my keyboard. No matter what I try to do, renaming documents, using ctrl-c, pressing shift, using any key on the keyboard, it locks up. I have tried running windows updates, running virus scanning, spyware scanning....nothing will work

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Oct 22, 2012

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I have also wiped the hard drive before which solved the problem, it then came back so I have just wiped the hard drive again. This time it has not fixed the problem. I am thinking of upgrading to Windows 8 while it is on offer but wanted to get my laptop fixed before I upgraded it, alternately will installing Windows 8 fix the problem completely because it is a brand new OS?

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