Windows Explorer Not Responding - How To Determine Cause
May 21, 2011
My Windows Explorer keep "not responding" everytime I boot up my computer and click "My Computer" icon. This happen after I install Auslogics Boostspeed and Wintools.net. I have uninstalled both software but the problem still there. I end the process (explorer.exe)via Task Manager and re-run explorer. Sometimes it worked and sometimes it doesn't, or need to re-run the process to make it work.
Then, I switch to Safe Mode. Windows Explorer runs fine. Now, I know something that is running on "services.msc" cause the Windows Explorer to crashed. I downloaded SlimComputer from Softpedia.com and run its Optimizer. I set it to SuperCharged and some of the services changed to manual. I restart my computer and the problem solve. I change the setting again to its original, the problem appear again, then change to SuperCharged back, the problem fixed. How to determine which process/services is causing the Windows Explorer to crashed?
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May 14, 2011
I use Windows Ultimate 7th I have a problem because it started to appear on the desk as a message content: "Windows Explorer is not responding". "Windows can try to restart the Program" And then:
1. Close the program.
2. Wait for the Program to respond.
What should I do?
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Dec 15, 2011
Intermittenly I get the "windows explorer not responding" this will happen about every 5 minutes for weeks then all of a sudden stop for several weeks. One weird side issue is I have two accounts on my computer, my wifes and mine.At times it will only be occurring on one account or the other. I am back into the phase of it occuring.I checked the "record problem steps" with windows and find this common error each time it occurs.
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Mar 27, 2011
I started up my computer and that came up. Is that a virus of some sort?
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May 8, 2012
my pc (everytime that i turn him on) open a little window which says "windows explorer not responding" then it doesn't ask me if i want to wait till it responds or end the process it just restart it and then its repeat it self....over and over again.i cant open any hortcuts or open anything, right now i am using my computer from safe mode with networking which i choose after i manually restarted my pc.i did not installed any software lately and these are they thing i was doing.downloaded mp3 file that i opened in itunes downloaded mkv file.plugged my ipod to the pc and tried to record a video from Internet with bandicam and it gave a message that says it cannot save the video or something i dont remember.
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Dec 27, 2012
I've win 7 ultimate sp1 32 bit this is a different problem than others because most people get 3 options * ie, close, restart, wait but in my case the windows explorer stops responding at awkward places like when i open my computer , open a folder or i'm just at the desktop..just a pop up that explorer has stooped working & IT RESTARTS AUTOMATICALLY WITHOUT GIVING THE 3 OPTIONS *MENTIONED ABOVE.I've tried everything like formatting , chkdsk/f , chkdsk/f/r , defragmenting , wiping the hdd, registry fix/defragment, virus / any ware scan with an updated anti virus...i even formatted & reinstalled the OS but i still get this problem.
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Jul 25, 2011
I havent figured out why this happens since I reinstalled Windows 7. This only happens when I am going through the control panel.Here is what happens:If I have to uninstall a program, I will go to programs and features and click programs and features and explorer will just freeze then if I keep clicking, I get "This program is unresponsive - Close, Restart, etc" I always choose restart it and it reloads fine.The same things happens if I go to System or pretty much anything in the control panel.
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Jan 2, 2013
Ive been having computer issues lately (maybe a virus) so I reinstalled the OS and put Bitdefender Internet Security 2013 on as my AV (Norton last time). But the problem is that my Windows Explorer stops responding. For example: I go into my pictures and that loads fine but when I go to open a photo it loads and for a minute and finally comes up. That never used to happen before I reinstalled my OS. Im positive I did it right. Though when I try to close the window it says the Explorer has stopped responding.
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Mar 27, 2012
I just started up my Laptop (Sony Vaio 2.6GHz | 4GB RAM | ATI Radeon | Windows 7 Home Premium) and none of the programs on my laptop are responding when I click on them to start them. Not even Windows Explorer opens. Nothing responds. I can open the windows start button, but that is about it. The PC is still under warranty, so it's quite new (4months). I also take great care of it, I do not load all sorts of crap on it. Only the essentials.
It all started yesterday, when my PC became really slow and I had to restart it, where it literally took 10 minutes too shut down (NO windows updates being installed...). I restarted it, ran a check disc for bad sectors, and it found none. Only a few bad clusters. I also ran - sfc /scannow command in cmd. However, when I open some of the programs (non windows system programs such as explorer and task manager), it gives me the following error: "The service did not respond to the start or control request in a timely fashion".
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Aug 20, 2012
I m having problem in my hp g62 361-tx notebook pc. Windows explorer stops and restarts whenever i try to open any video file like movies or video songs, also when i try to look the error in event viewer mmc stops not responding...
Diagnose report is given below:
Advanced SystemCare Diagnose Report v1.0
Date: 2012-08-20 20:42:55
----------------------------------
01 - Operating System
----------------------------------
[Code]....
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Sep 23, 2011
Half of the time when I try to use a RW disc more than once. In other words erase the disc to burn something new to it. Windows explorer (not responding error) is in a malfunction loop. Also during this occurrence the dvd is rendered useless for future use. These discs are new and clean with no scratches. I bought two dvd multi drives. They are identical and installed drive D: & E:. Purchased at newegg, they are sold as Liteon brand. Software identifies them as ATAPI iHAS124 B. I have thought about downloading new drivers however I have had some trouble identifying this model on Liteon's website. The other half of the time I attempt to use my DVD-RW's the event is successful.
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Nov 3, 2012
I will preface all this with I am not particularly knowledgeable regarding computer stuff, but am willing to learn!OK I've been having a problem, similar to some other posts, where Windows Explorer (not internet explorer) seems to spontaneously stop responding. When it does, I can restart windows explorer and it always says "windows is checking for a solution" but never finds anything. Whenever this happens, which can be as often as every 5 minutes, it inexplicably disables my wireless adapter (belkin wireless g usb) which occasionally decides to not respond and not turn back on
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Aug 14, 2012
For the past 2 days, whenever I have used Mozilla firefox 12.0, after sometime, the browser hangs up and it tells that the browser has stopped responding. The same time, windows explorer also hangs and freezes soon. I will have to restart and then same thing happens again. I tried Chrome also, but the result was same. the browser freezes, and soon after explorer also freezes. I have also noticed that the disk space in the C drive is also getting reduced. In one day 5gb of space has been added up. I have installed and tested with windirstat. Now even the yahoo messenger freezes (not responding) every time and other applications too. I have scanned with MAlwarebytes and Security essential and could not find any infection. For the past 3 days, I can't watch flash videos in Mozilla. Today, several time the same thing happened to chrome also and it says the player crashed.
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Feb 9, 2010
I have been searching the internet for the past few days for answers to this problem and haven't found anything yet. Randomly in the past few days Windows 7 explorer/my documents folder/anywhere in my computer locks up and stops responding when I try to use my keyboard. No matter what I try to do, renaming documents, using ctrl-c, pressing shift, using any key on the keyboard, it locks up. I have tried running windows updates, running virus scanning, spyware scanning....nothing will work
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Aug 26, 2011
A colleague of mine using the 64bit version of Windows 7 Enterprise has been having this problem for the past day or so. No matter what program he's using, as soon as he clicks print, the program stops responding. This even happens if you try to print a test page - Windows Explorer stops responding. It's not printer specific, since this happens before you have the option to select a printer (and he has several, one local printer and a few network printers). I've tried running the troubleshooting tool, but all that does is restart the print spooler, which doesn't stop the problem.
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Nov 26, 2011
There is a perhaps related post four weeks ago, to which there have been no replies. I open Windows Explorer, and highlight a folder. Then hit the DELETE key. The little blue circle icon shows the light chasing its tail endlessly. Task Manager indicates "not responding" and when I hit the white X on red "close" button in upper right corner, I get an error window that says the same thing. There is only a single thumbnail.info file in the folder. If I try to click on another folder, the screen goes gray. This happens only recently, not previously.
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Jun 18, 2012
I'm working on an almost 2 year old installation of windows 7 ultimate and Ive been running into an issue lately:when going into my "music" folder located in the F: drive explorer crashes, every folder in the whole HDD seems fine. it only crashes on that specific folder.
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Mar 29, 2011
When I press on Choose media streaming options on the [Control Panel Network and Internet Network and Sharing Center Advanced sharing Settings] Windows 7 explorer.exe won't respond and its closing it.
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Jan 9, 2012
I'm running Windows 7 Professional 64-bit and I've been having problems with windows explorer frequently crashing randomly whether I'm browsing through files or saving a file. For this specific error I was trying to save a .doc file as a .pdf and got this in the details section:
Description: A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:AppHangB1
Application Name:WINWORD.EXE
Application Version:12.0.6545.5000
[Code].....
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Nov 29, 2010
I'm using Windows 7 Ultimate and my problem is windows cant determine ISO image,,it asking me to go internet....it started when i install Active@iso burner and burn some disk and after uninstalling Active@iso burner Windows 7 cant determine the ISO image file.
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Jul 9, 2010
This is going to show what a novice Windows 7 Ultimate 64-bit user I am. From previous information such as a 200 MB System Reserve area that this must be an early version. Since I've installed it I've downloaded all Microsoft updates. Can anyone tell me how to find the exactly what Windows I have, the SP level and revision. What is a K or a KM? I've never specifically was prompted to make this version change from a trial version. It has been authenticated by Microsoft.
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Jun 16, 2011
How do I find the files windows searches for when starting up?
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Aug 18, 2012
2-week old Sony I7 laptop operating okay but slow and odd things not working correctly. Example is selecting START-Printers & Devices..>No icons shown despite working printers, external drives, etc..Slow overall considering horsepower of system and since OEM software my backup boot disks self-created likely to have same errors? I have run Cleaner which I have now read although fine product that it is NOT recommended to run any. Question is is it best to get all registry errors corrected by smart tech folks or just bite bullet and get a known good Win 7 disk and install it new?
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Sep 19, 2011
i've been spending ALOT of time reading and soaking up information, trying to learn as much as i can about how all this glorious tech stuff works..my next goal: to be able to determine how to identify which type of wifi i need to use, B/G/ or N so ive learned a fair bit about the IEEE 802.11 set of standards. From previous threads, i was instructed to make sure i only broadcast for the types of devices i have.
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Feb 11, 2012
I have multiple users, all remote and I have another machine I need to load with Windows 7, I know one of the retail versions of windows 7 I have has yet to be used, just not sure which one..Other than walking all users through the process of checking product codes to find which one is not in use I was hoping there is a way online where I can enter the product keys and it will tell me which have been activated and which have not been?Anyway to do that?I know I can install one and try to activate it, but I also know if I format and reload a machine it will let me activate that version of windows as many times as I want on that machine to so it's not going to tell me if it's in use or not right away, instead it will just hose one or both machines if it is in use already
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Mar 23, 2012
while watching a Internet video i suddenly got a garbled screeching sound then some pauses. my mouse then locked up, and i tried ctl/alt/delete to get to the task mgr but could not bring it up. suddenly i then got the blue screen. i have 12 gig memory so i didn't think that was the problem, my memory tested fine with the windows memory tester, and my drivers are updated. i have win 7 64 bit sp 1.
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Dec 1, 2010
Is there an easy way to determine what files an installation has created ? More specifically i am interested in drivers that have been installed. I know i could do a 'before' and 'after' on various folders or i could turn on windows installer tracing but the product i'm interested in is ALREADY installed.
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Nov 12, 2012
How do I determine which is the speed of my AGP graphics card? I have a GTX 460 and I do not know at what speeds do. I tried to find it in the BIOS, and I failed. Motherboard MSI neo V2.
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Jan 14, 2012
I've just assembled a pc using different parts from old computers. For some reason my pc will turn on, but my screen just stays black. I've tried several graphic cards, nothing. How do I determine if its really the motherboard failing without a screen ?
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Mar 9, 2012
I have four USB ports on the front panel and four on the rear panel of the case. I have two "Enhanced" USB controllers. How can I determine which of the four USB front panel ports are USB 2.0 ??
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Feb 16, 2013
I clicked on Device Manager > Universal Serial Bus controllers. Five members of the Intel 82801G (ICH7 Family) were listed. One of the five was described as a USB2 Enhanced Host Controller - 27CC.
My PC has 3 USB ports. How can I determine which is the Enhanced port? What if I plugged a USB Hub into a port other than the enhanced one, would it work better or not at all?
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