Installation Woes KB/Mouse Unresponsive
Dec 8, 2009
So, I'm trying to install Windows 7. The keyboard and mouse seem to work fine until I get to the Windows 7 installation screen. When I'm there the keyboard and mouse are unresponsive. Like, the mouse light and keyboard lights work up until the Windows 7 screen shows up. Anyone know what the problem is? I've had Windows 7 on it previously and had no issues, but wanted to do new clean install.
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Oct 16, 2011
I just built a new system and installed MS windows 7 64bit home premium. Have issue that ever so often my mouse and keyboard stop working when on websites. If I plug into a different slot on the motherboard, it shows no power to my mouse. I am not sure whether it is my Motherboardor the power supply. It seems to happen when there is animation on the website.[CODE]
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Mar 16, 2012
I just started having these problems with my computer yesterday. But when trying to use my laptop the taskbar hasn't been working. You can move the mouse over it but the buttons will not highlight and clicking doesn't do anything. If you use Ctrl+Alt+Del and open up the task manager it temporarily fixes the problem. Also, some times the mouse doesnt work either. You can move the cursor around the computer won't register that you are clicking on something. You have to Tab through things and hit enter to click on anything. When trying to use a web browser (I have tried with Mozilla, Chrome, and IE) you can open new tabs but when you click on a tab to go back to it, it just closes the tab. This is a constant problem. Occasionally, even if you aren't clicking the icon or even anywhere near it, about 20 blank web browser pages will just start opening up and after a couple minutes the internet browser becomes unresponsive. My laptops hard drive also seems like it is in constant over drive like it is trying to load something even if you aren't doing anything.I have ran the indepth virus scan with McAfee and also ran the scan with Ad-Aware and they found nothing. I also did a System Restore going back over a month. When I booted back up again, the same problems were occurring.
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Sep 30, 2011
im running a windows 7 computer with dual video cards to support three monitors as its a work computer, i have 4gb of ram and i have a few work programs on the computer, it was running fine but recently the computer has started to become really slow randomly and the mouse will skip all over the place instead of being a smooth movement. just wondering if you guys have heard of it before. it seems to be when i ask the computer to do something (eg open another program or change from one program to another.) wasnt always like this. also the physical memory use is over 50% even when most stuff is closed. Also it seems slow to boot. but i think this was just the amount of programs opening on boot. ive disabled a few.
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Sep 26, 2012
when ever i click the left mouse button to open any file or programs,it doesnot respond.After clicking it for 8 or nine times then it responds.others all the keys of the the keyboard and the right mouse button are working fine..please help me how to get thru this problem..in short to say left mouse click is unresponsive.have to click 8,9 times to open up something?
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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May 11, 2012
I bought a new computer with the following parts. PCPartPicker part list / Price breakdown by merchant / Benchmarks CPU: Intel Core i3-2120 3.3GHz Dual-Core Processor ($117.99 @ SuperBiiz) Motherboard: ASRock P67 PRO3 SE ATX LGA1155 Motherboard ($102.55 @ Newegg) Memory: Patriot Signature 8GB (2 x 4GB) DDR3-1600 Memory ($41.99 @ Amazon) Hard Drive: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive ($109.99 @ Newegg) Video Card: Asus Radeon HD 7850 2GB Video Card ($249.99 @ Amazon) Case: Fractal Design Core 3000 ATX Mid Tower Case ($69.99 @ NCIX US) Power Supply: Corsair 500W ATX12V Power Supply ($41.98 @ Newegg) Optical Drive: LG GH22NS90B DVD/CD Writer ($22.98 @ Newegg) Monitor: Acer S220HQLAbd 21.5" Monitor ($128.96 @ CompUSA) Total: $886.42 (Prices include shipping and discounts when available.) (Generated by PCPartPicker 2012-05-12 00:22 EDT-0400)
When I first got it, it arrived without the video card so I used a temp one. The computer started crashing, so I thought it was because the video card was old. I borrowed another one from a friend and uninstalled the old drivers and installed the new ones. The same thing happened with this one. I decided to run some test so I downloaded prime95, memtest86+, and a video benchmark. Everything passed except for prime95. Memtest ran for 11 hours with no errors and prime95 crashes after a couple of minutes. I returned the motherboard because I thought it was faulty, but the same thing happens with replacement. I tried moving the memory sticks to different slots and using one and then the other. I tried installing windows 7 32bit and 64bit. I ran the diagnostic test for the cpu and everything passed. I have installed the latest updated drivers.
So if it's not the motherboard, memory, cpu, nor gpu, what could it be. Can someone please help me identify the problem(s). I don't know where the .dmp went but here is a screen shot [URL] and I will attach the PERFMON HTML file.
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Dec 1, 2011
I've been troubleshooting this computer for some time now. At first, I disabled RAID because of the blue screens and I found that one was bad and the second of the RAID 1 appeared fine. Well, I installed XP to ensure it would work and that was extremely slow. My client didn't have a disc to XP MCE, but instead bought Windows 7. The installation took about 12 hours and the system is often unresponsive. On resource monitor, the 2.13Ghz Conroe CPU is barely tapped and the 2GB of RAM is barely at 30%. However, the system takes forever to boot and it very often stops responding for a period of time.
I did my research and found out that this model--original specs--can handle 7 better than this. I told the client it was probably an HDD error, as it seems to hang everytime the system must access the HDD. I can't even run the Index to find out what the systems rating is. I mem tested the RAM and chkdsk the HDDs before removing the first because of its clear faults in its inability to hold an OS installation. I recently installed the 2.5.3 BIOS update, but I haven't had a chance to install a newer version of Intel Matrix Manager.
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Sep 26, 2009
I am doing a clean install on a amd 64 bit 4500 with a ati 1gig graphics card, 250g harddrive and i think at least that is what i have. The problem that i am having is that after installing windows 7 it freezes on the initial start up window where it is asking the language to install time and currency format and keyboard.
It took a long time to get to this screen as at first it just hung on what looked like a windows 7 desktop background with no icons. It hung like this for about 10 minutes and now it is stuck on the first install screen. I cant input any information the keyboard is plugged in and I have tried it with a wireless mouse as well as a wired mouse.
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Dec 4, 2009
I have a dell vostro 420, and I want to install windows 7 32bit home edition.
I was running xp fine untill a while ago. I was having hard drive problems.
I ended up getting a replacement hard drive, which is now in my PC.
I tried to do a clean install of 7, but the mouse and keyboard froze during install.
I'm able to install xp, which works fine, but would rather be running windows 7!
how can I fix this!?
I did manage to get it up and running eventually on the old hard drive-after turning off and on many many times during install due to mouse/keyboard freezes! and general 'hanging' at points during install
windows 7 then locked up my mouse keyboard after a few seconds or minutes (or froze?)
windows 7 safe mode worked fine.
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Sep 5, 2011
I recently built a computer and today began to install Windows 7. The mouse and keyboard I bought work during BIOS configuration, but not during the OS installation. At all. I have tried other mice and keyboards and nothing works, not wireless or wired mice.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Nov 22, 2011
I currently have Windows XP SP3 installed on drive CDrive D is empty - Used to have Windows XPDrive E is my data drive.I put the Windows 7 64 Bit DVD in, it boots up and states loading files, then I see the coloured dots make the Microsoft window, then a blue screen with coloured lines and what looks like leaves. The mouse works, but that's where it all stops. I don't see anything else. Do I need to do anything special at this stage to proceed?What I want to do.I want to install Windows Ultimate onto Drive D but keep my Windows XP install as Dual Boot for now. I imagine, the CD would give me options to install like XP used to on drive of my choice, format my D drive and install.
My PCPentium Dual Core E5300 @ 2.60GHZNVIDEA GeForce 8600 GT 512Mb graphics cardGigabyte G31M-ES2L motherboardI could not tell you which ones but 1 of my hard drives is SATA and the other two are the old connection. They are all 80Gig. I think the set up is like this.Hard Drive 1 SATA - Master, DVD SATA - Slaveard Drive 2 Old Connection, Hard Drive 3 - Slave
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Nov 22, 2012
Apart from moving my profile to another disk, what can i do to prevent my mouse getting slow while some bigger setup or file extraction is running? Change location of TEMP files folder to another drive - Microsoft Community
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Feb 29, 2012
I'm trying to install windows 7 on to my new build but when I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is.
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Apr 28, 2009
I am trying to set up a home network within Windows 7 so it can communicate with two other machines, one has installed XP, the other Vista.
I have set up home networks in the past no problem (not on 7) & whilst I can get all 3 PC's talking to one another it appears that XP & Vista can not only see my shared documents but also my user documents, more worrying is that both other machines can edit or change any of my user documents!
I would prefer none of the other PC's connected to the network to see my documents let alone gain access to them & whilst this folder is supposedly locked it isn't!
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Jul 20, 2009
I'm having problems with the on-board sound-card on my Asus P5K Pro motherboard. I have had this mobo since christmas and has always worked with XP with out ever having any problems.
Last week i installed the RC and initially all seemed to go well. I downloaded the Realtek Vista drivers from the Asus website and installed with the "recommended configuration." This seemed to work properly and i happily continued on my way. A few days ago when i turned on my PC and whacked in a CD i realized there was no sound coming out of the speakers. Upon further inspection i realized there were no sounds coming out from the pc at all. I also realized that the Realtek GUI was no longer detecting the insertion of jacks into the socket.
My board has 5.1 audio outputs so i plugged the speakers into the other outputs to no avail. I did note however that the Realtek software did detect the insertion of a jack into these outputs but refused to spit anything out of them.
I decided to uninstall the driver and try to reinstall. Upon attempting this it repeatedly failed due to "not having the correct OS." When at last it did start to install it gave me a "realtek driver failed to install" screen. This scared me......
After a day of fiddling around i magically made it work and i was back where i started (not recognizing front jack, ignoring the output of others.) So i decided to put in a old PCI card i found in the rubbish bin It's a Creative labs CT4810 i think. I found some XP drivers and attempted an install. The drivers installed but when i attempted to use that driver for the so far unknown "multimedia audio device" i couldn't find it in the list of drivers. After reading further i started to think that the card wasn't PnP. *Shreek* Can PCI cards be non-PnP?
Anyway, i'm unsure now as to the origins of the error and am left audio-less. I'm starting to think it could be a hardware error due to the failure to detect the insertion of jacks and the recent movement (i moved my desk to vacuum behind it) of the PC. The cable to the speakers was also very taught. It is still under warranty (the mobo, not the system, i built the system) so i might take it back.
Any helpz plox?
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Jan 9, 2012
Trying to print from DOS in XPMode.
Here is what I've done: windows 7 host and XP Mode are all members of same work group. Printer installed and tested on windows 7 host Windows 7 host has an 8.3 name. Both Windows 7 and XP dirvers for printer obtained Shared printer from Windows 7 host. Confirmed that other networked xp boxes could print to share.
Attempt #1:
1. In XP Mode, click USB, attach printer, installed drivers.
2. Printed test page from XP Mode, prints OK.
3. DOS printing did not work at this point, understandable as LPT1 was not mapped, at some point while I was playing around with this the virtual machine locked up and I had to reinstall xp mode.
Attempt #2:
1. In XP Mode, cmd prompt: NET USE LPT1 \windows7hostprinter /persistent:yes
2. Receive error 88.
3. Went to XP Mode printers/faxes - File - print server, drivers, add...
4. installed xp dirvers to XP Mode machine
5. Attempted to open printers/faxes in xp mode, virtual machine locked up, had to reinstall xp mode.
For attempt #3
I plan on doing the same as attempt #1 (usb/attach) but this time share the printer from xpmode, then try NET USE on that XPMode share.
If that fails, then for attempt #4 I will retry Attempt#2, but at XPMode cmd I will try NET USE LPT1 \tsclientprintername If that fails I don't know what to try. The machine is at a client's office and I don't have ready access to it. I have locked up the vitrual machine 3 times and reinstalling xpmode takes a while, so I'm limited on how much I can do in a session.
Does anyone know how to actually get this to work (LPT1 DOS print from XMMode to windows 7 host local printer)? Could the printer driver be causing the vitrual machine to lock up? Should I try a different printer? Sorry, I don't remember the exact printer - it's an HP officejet model.
So to summarize there seems to be a few possible options:
1. Share from windows 7 host, in XP Mode NET USE that share (fails with error 88)
2. Share from windows 7 host, in XP Mode NET USE \tsclientprinter (have not tried this yet)
3. USB attach in XP Mode, then share in XP Mode, then NET USE the XPMode share (have not tried this yet)
Obviously a NET USE LPT1 has to be in the equation but I don't know the proper way to share the printer and then access that share.
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Oct 24, 2009
So, I've just had an entertaining day building and installing my new Win7 HTPC, and for the most part the beast has been brought to heel. I have a rather odd inherited wireless multimedia keyboard with a built-in analogue joystick and mouse buttons which I've been using with a Ps3, but on the grounds that it was a bit unusual I built the system using a bog-standard keyboard and mouse. Once everything was up and running, I connected the multimedia keyboard, which Win 7 happily recognised and set up.
Here's the thing- since it's a portable keyboard, there's no numerical keypad. If you try and type on the thing, you get QWERTY1234- everything from the 'U' to the right is scrambled. Down to the next row it's ASDFGH then numbers again.
I've not yet been able to find any way of specifying this layout as opposed to the country settings, or of setting different settings for multiple keyboards. Of course, I'd be happy enough to use the multimedia board on its own, if using it and a standard keyboard at once is impossible. I've tried starting up with only the multimedia keyboard connected, but no dice.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Oct 3, 2012
so i got my laptop's third hdd since may of this year... popped my 7 ultimate x64 disc in and proceeded to part my drive..... no dice. it acts like it parts, but nothing shows up... 936.5 gig unallocated, no changes..... try to install without parts, and i get the error in the title. id try to format if i could, but the function is greyed out. worse, it is my only computer-type device except for my phone... dunno what to do..
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Jul 25, 2012
In advance: Sorry if this post is too long, or a repeat of a post that already exists (I searched but found none), or posted in the wrong category / sub-category. I don't usually have to ask questions on PC problems, but this one is simply too obscure.I have been having this problem installing certain programs for months now and have finally come to the conclusion that the installshield engine, or whatever corrupted it, is to blame.An example of the specific problem is listed below:
Error Code:-5009 : 0x80040707
Error Information:
>KernelTextSubstitution.cpp (920)
>KernelObjectWrapper.cpp (162)
>KernelObjectWrapper.cpp (557)
[code]...
Note that the specifics of the program do not matter. Any program I attempt to install that uses the iKernel engine results in the same error message. For example, anything from futuremark, install or uninstall, yields the same message.completely re-install windows, but that would require the re-installation of more programs than I can count, though thankfully most are steam-apps that can be easily restored.
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Jan 9, 2013
I have an Acer GD235HZ monitor with HDMI input and an audio output jack. I've tried reinstalling and uninstalling and new installing everything to do with the drivers available for video card and monitor. Video card is GTX 470 and does have the ability to output sound through HDMI. I can't figure this one out, I need help! I'm using Windows 7 service pack 1 and have all drivers up to date. Oh, and the video output works perfectly!Also, yes I've tried different cables and have double checked that my headphones work that I'm plugging into the output jack from monitor!
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Nov 9, 2009
Ok, so I have a couple of issues with my home network. I have 4 machines networked on a wireless network. Router is a Linksys WRT54G with WPA encryption using TKIP (if that makes any difference). One machine is running Win 7, one is running, Vista, and the other two are running XP Home. Both of the XP computers are using old Linksys WMP11 PCI wireless adapters. I will refer to the computers as W7MACHINE, VISTAMACHINE, XPMACHINE1, AND XPMACHINE2.
1. Ok, so my first problem is kinda simple. I'm trying to share my profile folder on W7MACHINE (C:UsersMe) over the network. I have it set to share, permissions give everybody full access, but none of the other machines can access it. They can see it, but when they try to access it they get an error telling them access is denied. Password-protected sharing is disabled, by the way. Why can't I access it?
2. The second problem is really the biggie. I have a Lexmark X5270 connected to XPMACHINE2, and I want to set up the other computers so they can print on it. XPMACHINE1 prints on it fine, no problems. Neither the Vista nor the Win 7 machine, however, can install it via the Add Printer -> Network Printer utility. Both W7MACHINE and VISTAMACHINE have the drivers installed on them, however, the company has not released drivers for Win 7 yet. When the printer is physically connected to W7MACHINE, it works fine with the Vista drivers.
Whenever I try to add the printer via the Add Printer->Network Printer utility, however, I get an error saying that Windows could not access the printer (error 0x0000000d). So, I tried the method that I found here and a few other places of telling the computer it's on a local port, creating XPMACHINE2Printer as the port, then trying to install. However, all this does is give me an interminable "installing printer..." dialog box, which I have let run for over an hour with no results. When I cancel it, I have to end the task via the Task Manager.
XPMACHINE2 also has a printer connected to it, an HP OfficeJet 4200 Series, which both the Win 7 and Vista computers can access, print on, etc. just fine. So, why can't I access the printer on the other computer? Is the printer too old? Is the computer too old?
3. My third problem isn't very important, but it's bugging me. When I go to the network map in Vista or Win 7, both XP machines are listed down at the bottom of the map because "Windows could not place the following discovered device(s) on the network map". I've heard this has to do with the Link-Layer Topology thing, but both XP computers are running SP3, which was supposed to include that fix. I've tried the method for fixing it found here, but they still don't show up.
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Apr 25, 2011
Permission is just my newest trouble! My computer crashed some weeks ago, & I never received a solution; I have Windows 7 Home Premium on, 32 bit, on a Toshiba Satellite laptop. It replaces one that was stolen from me; no frills is fine, but I have had many troubles! I am in exams online in grad school, so did not do my Performance Monitor/Error checking or anything, just working on schoolwork. But as I worked with reports, etc., I realized that all files in "My Documents" were also in (at least!) two other places: Public Documents and Pictures --
I went right to trying to move them, they were marked "Read Only", and I wasn't able to gain permission to ,make changes or move my files out of Public Documents, where they were "shared" & I was blocked from hitting "stop sharing" -- "didn't have the authority". When I realized they were also in Pictures, and set up as "Share" items, I was sickened; my very private documents on my computer system, & I didn't have the right to move my own files!
I am the Administrator, and I am the Owner; I live alone and nobody has used my laptop. *When I wrestled to restore my Permissions, I might make the changes, and "SYSTEM" seemed to be "in charge" -- my Full Control permissions were faded out, & when I would restore them, I could not click "Apply". Now unable to change permissions, or properties, I went to search for answers & was told to change the security settings at the root; I "enabled all authorized users to enable their permissions" -- that first time, it seemed to work & I was able to "un-share" my files; checked back to the root (C:drive), & it was back like before; my permissions faded & me blocked from clicking "apply" when I attempted to do what I did to get good results before.
I decided to do a "System Restore"; it did not make any difference. But there was an extra file (outside of the C drive System file called "System" when the Restore began. Bogus file called System?? Is that possible? Also, my Protection had been turned off; I had to re-set it and that has never happened.
I thought it could be a virus; ran the Microsoft program to detect Malware (am running Security Essentials); yet, I was told "no". It used to be so simple; my document files stayed in ONE location; & now I realize I have files in multiple locations and I neither did that nor authorized anyone to do that. *And I don't know how to move them with Internet Explorer; of course they are really located at "My Documents", so I am stopped from moving them out of the wrong place: "location is the same." It has been one really troubling matter after another & I hope there is some help for me.
I use a password, work from an Administrator Account; have changed passwords recently, & probably would have "let it go" tonight except that I was being exposed, and even now that (I think!) the share capacity was stopped (also went into Network Sharing & cut off "Network Discovery", I just feel so out of control with my own System & so vulnerably at risk: I have no idea how long my grad school and private documents weren't private!!
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Oct 31, 2009
I've got two nice little 1680 x 1050 20.1" Dell S-IPS monitors, which are de-facto 16:10 units, mounted on an Ergotron stand, with the intention of using one for television and the other for computing purp's.My Graphics card is a capable Palit HD4850 Sonic with dual DVI outputs. It's also got an S-Video output which isn't in use.What I would like to do is run WMC maximised on one monitor, with TV there as and when I wish to view anything, and naturally I wish to use this screen maximised (the only issue in WMC is that there is a limitation of either choosing 4:3 or 16:9 ratio output, and not 16:10).However when I connect both monitors vai DVI output Windows7 locks my cursor in the maximised TV screen and I then cannot control the primary PC monitor whatsoever - which is somewhat of a complete farce, and is an extremely dissappointing result!Accordingly I have to drag the WMC display to get the 16:9 output to 'almost' fill the 16:10 monitor, and then face the annoyance of the cursor drifting to that screen from my PC monitor from time to time (I can happily live with a band to allow for the 16:9 ~ 16:10 hardware differential... but not this ridiculous loss of cursor control!)Question is this... why does my cursor focus get restricted to one screen if the Windows Media Centre is maximised? The whole point of having dual-monitors is being able to use both of them at once of course.I've tried with the ATi driver alone, and with the Catalyst suite loaded, with no differences to the issue.My monitors also have an S-Video input, but I've not got an S-Video cable to hand right now - however... if I were to use S-Video for one monitor would I avoid the 'locked in cursor' problem?
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Sep 7, 2012
I'm a system builder but not too well versed in networking yet.New apartment, new ISP, new router, new adapter?
Hardware: Buffalo 300NH-V2, Asus PCIe N-15, Linksys USB54g
OS: Win7 64-bit (Hasn't been formatted in 6yrs, IIRC)
Symptoms: Stuck on "Identifying" with new NIC. Works on: old usb adapter, Vista notebook, Nexus 7
Already tried: Reboot Router/Modem, Static IP, New Asus and Realtek drivers, Winsock Fix, Bonjour (didn't have it), changed Avast to MSE
My ipconfig: Microsoft Windows [Version 6.1.7601] C:UsersDomo>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Domo-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection 5: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : ASUS PCE-N15 11n Wireless LAN PCI-E Card Physical Address. . . .
[code]....
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Apr 14, 2012
I'm having problems in my computer which I'm failing to identify. The symptoms: Computer turns unresponsive. It seems like a windows explorer crash or maybe a hardware problem, but I don't know how to be sure of which.
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Aug 14, 2012
this is happening on java based games, such as runescape private servers, rs itself, etc.
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Mar 17, 2012
My EEEPC 1201N laptop is unresponsive after a few minutes after loading my desktop. It's running on Windows 7 Starter.Before this happened, I saw a message just after the boot display and before the welcome/log-in screen something like: C:Windows....Registry..I can't remember what exactly it was because I thought it was just an update (but it was the first ever type of message update I've seen compared to previous update messages).I did a system disk check scan, and no errors were found. I also did an avast! boot system scan and the log was:File C:UsersAsus EEEPC 1201NApp DataLocalTempkB9fdCry. exe. part| >Quick Time. msi |>QuickTime.cab|>QTInfo.exe Error 42127 {CAB archive is corrupted}Cyber link temp update file was infected by "Win 32: Trojan-gen." I experience the OS crashed for a few times, but this is the first time it became unresponsive.I would like to know how can I detect whether other system files were corrupted/infected that causes the OS to be unresponsive and fix the issue.
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Feb 24, 2012
My notebook suddenly became unresponsive. I looked in Task Manager and found 99% of the CPU cycles were being consumed by MSE.Should I say Goodbye to MSE? What would the replacement be
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