Windows 7 - Mouse Does Not Work During Installation?
Sep 5, 2011
I recently built a computer and today began to install Windows 7. The mouse and keyboard I bought work during BIOS configuration, but not during the OS installation. At all. I have tried other mice and keyboards and nothing works, not wireless or wired mice.
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Nov 22, 2011
I currently have Windows XP SP3 installed on drive CDrive D is empty - Used to have Windows XPDrive E is my data drive.I put the Windows 7 64 Bit DVD in, it boots up and states loading files, then I see the coloured dots make the Microsoft window, then a blue screen with coloured lines and what looks like leaves. The mouse works, but that's where it all stops. I don't see anything else. Do I need to do anything special at this stage to proceed?What I want to do.I want to install Windows Ultimate onto Drive D but keep my Windows XP install as Dual Boot for now. I imagine, the CD would give me options to install like XP used to on drive of my choice, format my D drive and install.
My PCPentium Dual Core E5300 @ 2.60GHZNVIDEA GeForce 8600 GT 512Mb graphics cardGigabyte G31M-ES2L motherboardI could not tell you which ones but 1 of my hard drives is SATA and the other two are the old connection. They are all 80Gig. I think the set up is like this.Hard Drive 1 SATA - Master, DVD SATA - Slaveard Drive 2 Old Connection, Hard Drive 3 - Slave
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Nov 22, 2012
Apart from moving my profile to another disk, what can i do to prevent my mouse getting slow while some bigger setup or file extraction is running? Change location of TEMP files folder to another drive - Microsoft Community
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Feb 29, 2012
I'm trying to install windows 7 on to my new build but when I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is.
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive?
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Jan 18, 2013
I'm trying to install Windows 7 Professional 64 bit Edition on new SSD.I'm using a USB keyboard and USB mouseI turn on the computer and the keyboard works. I can enter the bios and use the mouse as well in the bios GUI.I set the computer to boot off the cd-drive. Open the cd-drive. Place Windows 7 inside and restart the system.Now the system boots off the cd and Windows 7 installer disk does its thing.Eventually I reach the page where it reads "Install NowI go to move the mouse. The mouse doesn't work. I try the keyboard. The keyboard doesn't work.To resolve the issue I had to power down the system, unplug the usb keyboard and use an old PS2 keyboard just to get the keyboard to work and install Windows 7.My question is what was the problem and if it occurs next time how do I resolve this issue
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Feb 4, 2012
I installed windows 7 ultimate version on a singer x series netbook with a windows 7 starter SEA pre installed. I installed it using bootable flash drive. While installing, it restarts and again boot from the flash drive. So, next time I removed the flash drive when restarts the pc. It worked, but after completing the installation, after preparation for first time use, it restarts. but, it stops with a blinking cursor, and doesn't go any further.
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Mar 24, 2011
I recently purchased a Dell laptop with Win 7 Home Prem. installed. I've been unable to discover if you can set it up to open files, etc. with a single as opposed to double-click of the mouse. I remember for sure that you could do this with Win XP.
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Oct 9, 2011
Recently a friend of mine gave me a Microsoft Basic Optical Mouse v2.1 because mine broke and I was in need of another mouse.The first day I used it everything was ok but then Windows 7 started giving Unkown device message and errors.I can fix it but only temporary by plugging out the battery for 15 minutes after boot the pc the mouse will work but if the cable will be moved a bit,I will get unknown device message.
My System Specs
Acer Asprie 5738G
Intel Core 2 Duo T6400
Nvidia GeForce G105M
Windows 7 Ultimate x64
250GB HDD
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Dec 2, 2012
want to downgrade to Windows XP Professional because Windows 8 and Windows 7 is nothing good for me, I like classic more
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Oct 3, 2011
Recently, within the past three days or so, when I left click on something, it doesn't work. This can be resolved by right clicking on a blank spot in the program I am running. This has happened in Windows Explorer, Lord of the Rings Online, or even on the desktop. I have tried two different mice, re-installed the drivers for both, updated the video drivers.....everything I could think of short of using a restore point. The only software change has been the latest Windows updates. I am running Win7 Home Premium on a laptop. The two mice I have tried have been a MS mouse and a Logitech one.
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Feb 7, 2012
A few days ago I finished my first computer build. The process went smoothly until I installed Windows 7 and began to receive repeated blue screens. The BSODs have occurred in various situations such as: while attempting to update drivers, while installing Microsoft Security Essentials and during restarts. The problem is inconsistent and has caused various blue screen error codes that I cannot pinpoint (0x24, 0x3b, 0x34, 0x7e, 0x0a, 0xd1, 0x19). Within the last three days, my computer has blue screened 15 times .
As of now my drivers are up to date. I've also run chkdsk and memtest86+, but have yet to discover an error (in memtest86+ I tested my two RAM sticks individually and let it run for more than one pass).
My parts list consists of...
CPU: Intel Core i5-2400 Sandy Bridge 3.1GHz
GPU: SAPPHIRE 100314-3L Radeon HD 6870
Mobo: ASRock Z68 PRO3 GEN3
RAM: G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333
PSU: SILVERSTONE ST50F-ES 500W
HDD: Seagate Barracuda ST500DM002 500GB
ODD: ASUS 24X DVD Burner
I've also attached the two latest minidumps. Hopefully, I've provided enough information to help solve this issue. I want to use my new computer!
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Sep 26, 2009
I am doing a clean install on a amd 64 bit 4500 with a ati 1gig graphics card, 250g harddrive and i think at least that is what i have. The problem that i am having is that after installing windows 7 it freezes on the initial start up window where it is asking the language to install time and currency format and keyboard.
It took a long time to get to this screen as at first it just hung on what looked like a windows 7 desktop background with no icons. It hung like this for about 10 minutes and now it is stuck on the first install screen. I cant input any information the keyboard is plugged in and I have tried it with a wireless mouse as well as a wired mouse.
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Jan 14, 2013
i tryed reinstalling windows 7 and now when i turn it on no matter what sorces i use (usb or cd/dvd) it wont load the windows 7 disk to repair or install im stopped at BOOTMGR is missing press ctrl+alt+del to restart i pressed f2 to make it boot from cd and usb first and pressed f12 to try and boot directly but nether work?
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Nov 13, 2011
At win 7 login screen mouse & keyboard USB 2.0 doesn't work. We've tried this same mouse & keyboard in a diff computer & it worked fine.
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Dec 4, 2009
I have a dell vostro 420, and I want to install windows 7 32bit home edition.
I was running xp fine untill a while ago. I was having hard drive problems.
I ended up getting a replacement hard drive, which is now in my PC.
I tried to do a clean install of 7, but the mouse and keyboard froze during install.
I'm able to install xp, which works fine, but would rather be running windows 7!
how can I fix this!?
I did manage to get it up and running eventually on the old hard drive-after turning off and on many many times during install due to mouse/keyboard freezes! and general 'hanging' at points during install
windows 7 then locked up my mouse keyboard after a few seconds or minutes (or froze?)
windows 7 safe mode worked fine.
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Dec 8, 2009
So, I'm trying to install Windows 7. The keyboard and mouse seem to work fine until I get to the Windows 7 installation screen. When I'm there the keyboard and mouse are unresponsive. Like, the mouse light and keyboard lights work up until the Windows 7 screen shows up. Anyone know what the problem is? I've had Windows 7 on it previously and had no issues, but wanted to do new clean install.
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May 31, 2012
After some time of working, my desktop doesn't respond to left/right mouse clicks.
Also my desktop icons do not highlight when I pass over them. My OS is Windows 7 64bit
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Aug 30, 2011
that when I use rpd from my Windows 7 Pro PC to my XP-Pro PC the wheel on the mouse will not work. The mouse works and everything else but not the wheel.
It must be Windows 7 because if I log in Xp to Xp it works. I tried another Win 7 PC to XP-Pro same thing!
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Jan 9, 2012
I have microsoft wireless notebook optical mouse and it won't work with windows 7
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Apr 12, 2012
I've just recently purchased a generic wireless mouse from eBay. more specifically, this one: 2.4GHz USB Receiver Wireless Optical Mouse F PC Laptop | eBay it doesn't work. I'm running Windows 7 64bit and it started installing the drivers, first it was installing "HID Wireless Mouse", then it switched to "USB Input Device" but failed after 3 seconds. now it's listed in Device Manager as "USB Input Device" with yellow sign that indicates it doesn't work. I tested it in 2 other Windows 7 32bit computers and it works just fine! installing drivers and everything. moreover - I testes my bro's logitech wireless mouse on my 64bit Windows 7 computer and it works fine. I think Windows fails on recognizing it. I mean the drivers are there.. the Logitech Mouse works but mine doesn't.. how do I make it work?
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Aug 5, 2011
when win 7 boots up, mouse doesn`t work, at all... no lights underneath. After maybe one to tvo minutes light is up and mouse works normally.
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Jul 28, 2012
recently my computer was acting up and would not startup past the "windows is starting up" screen. I really wanted to play a bunch of games I just bought so I kept occasionally getting it to work in "last known good configuration". Safe mode didn't work and eventually I ran a disc I have no idea what it's called but it said soldierx on the screen and ran like 8 virus scans and did a bunch of tests on my comp, apparently geeksquad uses it. Anyways it removed 3120 spyware, but right before I decided to run this the only reason I decided to was because my keyboard and mouse stopped working. It works in the bios and anything before I actually get to my desktop, lights up and everything, even the keyboard shortcuts work such as windows search, but I can't move my mouse or do anything with my keyboard. I ran startup repair and it says that windows can't automatically fix the problem, had my dad do some pin reset thing where you do something with the battery and move pin 1 to 2 and 2 to three or something like that and didn't work, the bios has ps/2 enabled and legacy something enabled which I read could be the problem, and I have no restore points.
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Aug 11, 2012
my problem is when I start the computer and get to the login screen; Im unable to choose the user because neither my keyboard and mouse don't work. I also can't get to the safe mode. I've got USB Wireless mouse and keyboard and it works in bios. I didnt make any changes to the computer lately
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