Windows 7 Install Freezes And Mouse Won't Work
Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive?
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Jan 18, 2013
I'm trying to install Windows 7 Professional 64 bit Edition on new SSD.I'm using a USB keyboard and USB mouseI turn on the computer and the keyboard works. I can enter the bios and use the mouse as well in the bios GUI.I set the computer to boot off the cd-drive. Open the cd-drive. Place Windows 7 inside and restart the system.Now the system boots off the cd and Windows 7 installer disk does its thing.Eventually I reach the page where it reads "Install NowI go to move the mouse. The mouse doesn't work. I try the keyboard. The keyboard doesn't work.To resolve the issue I had to power down the system, unplug the usb keyboard and use an old PS2 keyboard just to get the keyboard to work and install Windows 7.My question is what was the problem and if it occurs next time how do I resolve this issue
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Jun 24, 2012
My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.i have included pics of the cursor and what processes were running at the time of the freeze/lag
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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Aug 18, 2009
I was using Windows 7 for few weeks already and now mouse started freezing for few seconds pretty often. After mouse unstucks, there is a sound like new devise is plugged in. I was trying to search any solutions @ google, but couldnt find any, except that other people also have same problem (mainly on windows vista). Im using simple USB mouse, tried to update various drivers but says that they are all up to date.
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Oct 4, 2011
Over the night I turn off my Windows 7 computer. Some mornings, when I turn it on, the pc boots normally but the cursor is frozen on the desktop. The mouse itself is lighten up and seems ready to be used. That happens at random and force me to reboot once or twice to get it working. There is no virus. The mouse is a Logitech using a Windows 7 driver.
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May 16, 2011
It really would be nice to know which driver. Can I blindly assume this to be mouse/keyboard related and that in lieu of deleting a driver I can simply install the latest Logitech drivers?
Please understand that my Win 7 Ultimate 64 bit w/SP1 is installed on a new Intel X25M SSD so I am not real eager to wipe the SSD and do a reinstall of Win 7 w/out SP1 (as I have been advised elsewhere)
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Oct 11, 2012
I have tried three mouses third mouse new, usb wireless, changed ports, updated software, cleaned pc for virus,mallware and malicious software, use microsoft essentials for virus. Happens mostly when navigation in graphics.
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Feb 1, 2013
I have upgraded from 32 bit Windows 7 to 64 bit Windows 7, and I've been having problems with it. After a while, a program would freeze, then everything else would freeze. I have checked for viruses, chkdsk, sfc /scannow, memtest86+, defragged updated my graphics drivers, etc, until I finally re-installed. The problem still persists, but it's not as dominant, but it is preventing me from working properly. I feel it's kinda obvious that something is activating it (but still random) but I don't know what.
Here is my System info:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4541 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: Total - 1174695 MB, Free - 914805 MB; D: Total - 255999 MB, Free - 45742 MB;
Motherboard: Dell Inc., 0TP406
Antivirus: Microsoft Security Essentials, Updated and Enabled
And I attached some log files from DxDiag and HijackThis at the bottom of this post.
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Feb 5, 2011
Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..
PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W
I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Feb 26, 2012
Just got windows 7 on my computer. Was running windows xp before. Ive been using the mouse i am now for over a year with no problems. Now since i went to windows 7, it often stutters when doing anything on my computer. The stutters usually are about a second long and are completely random. I could be playing a game, browsing the web, or anything else and it will stutter. When it does stutter, i do hear the "bu-dum" sound as if it was being disconnected/reconnected instantly. Sometimes the stutters dont happen for an hour, sometimes i get 5 within 15 seconds. I've tried installing drivers and what not.
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Sep 5, 2011
I recently built a computer and today began to install Windows 7. The mouse and keyboard I bought work during BIOS configuration, but not during the OS installation. At all. I have tried other mice and keyboards and nothing works, not wireless or wired mice.
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Mar 24, 2011
I recently purchased a Dell laptop with Win 7 Home Prem. installed. I've been unable to discover if you can set it up to open files, etc. with a single as opposed to double-click of the mouse. I remember for sure that you could do this with Win XP.
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Oct 9, 2011
Recently a friend of mine gave me a Microsoft Basic Optical Mouse v2.1 because mine broke and I was in need of another mouse.The first day I used it everything was ok but then Windows 7 started giving Unkown device message and errors.I can fix it but only temporary by plugging out the battery for 15 minutes after boot the pc the mouse will work but if the cable will be moved a bit,I will get unknown device message.
My System Specs
Acer Asprie 5738G
Intel Core 2 Duo T6400
Nvidia GeForce G105M
Windows 7 Ultimate x64
250GB HDD
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Sep 7, 2012
i've been experiencing some issues with mouse and keyboard lately. Both of them randomly freezes for a couple of seconds and then just come back normal. Anyway, i tried to ignore this for a couple of days but now when they freeze, they won't come back and i have to reboot the computer manually.I've tried starting windows through safe mode. It still freezed but for a second this time. I'd be so glad if you guys could show me to fix this problem.
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Oct 3, 2011
Recently, within the past three days or so, when I left click on something, it doesn't work. This can be resolved by right clicking on a blank spot in the program I am running. This has happened in Windows Explorer, Lord of the Rings Online, or even on the desktop. I have tried two different mice, re-installed the drivers for both, updated the video drivers.....everything I could think of short of using a restore point. The only software change has been the latest Windows updates. I am running Win7 Home Premium on a laptop. The two mice I have tried have been a MS mouse and a Logitech one.
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Mar 6, 2012
i'm running windows 7 prem home....computer was working fine a couple of day ago, suddenly it would get stuck on the welcome screen for awhile, then eventually goes to the home screen. nothing works on home screen, start, no desktop icons, nothing but a blue circle spinning.....can't get to task manager. works great in safe mode and my daughter's side work fine, it's my side and the guest account not working properly....did not install anything new, but i did uninstall avg anti virus....so when you try to log on the home screen gets this error message "C:windowssystem32cmd.exe"...[URL]
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Oct 26, 2012
I performed a system recovery and now when windows starts up the mouse works for a few seconds and then freezes. Can't do anything but force shut down. Mouse works fine in safe mode.
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Dec 14, 2012
BSOD, keyboard and mouse freeze.
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May 22, 2011
Mouse Freezes for 1-2 seconds then resumes?
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Dec 8, 2011
Sometimes for apparently no reason at all my mouse cursor will just freeze for a couple seconds and I won't be able to move it. When this happens (I have Process Explorer minimized to tray) I can see that just about no CPU is being taken up either. So I know that this freeze isn't because my processor is being overworked. Also, it's not because I'm opening a program or anything, hence it is seemingly very random. Is there any reason why the mouse should randomly freeze from time to time when nothing that major is happening on the system?
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Oct 26, 2012
I've tried my mouse on another computer, it works flawlessly. But it seems like my computer is hating my mouse, it will suddenly freeze with no reason, i have to plug it out and back in to get it back to work but for maybe for few seconds to few minutes, it might freeze again.When i removed all razer driver, my mouse goes back to normal, but why do i have to use without Razer Synapse while i'm having a razer mouse? wtf?
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Mar 21, 2011
It freezes, and sometimes when I wake it from sleep mode, the monitor light just blinks on and off but the monitor itself does not come on. I look at my mouse and keyboard, which are illuminated and notice there is no light meaning they are not detected by my tower. I try many ports and still no response. I reboot my PC a few times, then it works. I have never ever had this kind of issue before.ere are my specs:X6 1055T Thuban 2.8GHz Socket AM3GIGABYTE GA-890FXA-UD5 AM3 AMD 890FX SATA 6Gb/sG.SKILL F3-12800CL6D-4GBPI Pi Series 4GB 2X2GB DDR3-1600 CL6-8-6-24Coolermaster Silent Pro 1000W SLI ATX12V 24PIN Active PFC PCI-E 135mm Fan
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Dec 15, 2012
I have a wireless mouse and it freezes up once in awhile. If I shut it off and turn it back on it works for a while
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Dec 15, 2012
Why does my wireless mouse freeze up occasionally?
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