Windows 7 SP1 Mouse Freezes At StartUp
May 16, 2011
It really would be nice to know which driver. Can I blindly assume this to be mouse/keyboard related and that in lieu of deleting a driver I can simply install the latest Logitech drivers?
Please understand that my Win 7 Ultimate 64 bit w/SP1 is installed on a new Intel X25M SSD so I am not real eager to wipe the SSD and do a reinstall of Win 7 w/out SP1 (as I have been advised elsewhere)
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Oct 4, 2011
Over the night I turn off my Windows 7 computer. Some mornings, when I turn it on, the pc boots normally but the cursor is frozen on the desktop. The mouse itself is lighten up and seems ready to be used. That happens at random and force me to reboot once or twice to get it working. There is no virus. The mouse is a Logitech using a Windows 7 driver.
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Jun 24, 2012
My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.i have included pics of the cursor and what processes were running at the time of the freeze/lag
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Aug 18, 2009
I was using Windows 7 for few weeks already and now mouse started freezing for few seconds pretty often. After mouse unstucks, there is a sound like new devise is plugged in. I was trying to search any solutions @ google, but couldnt find any, except that other people also have same problem (mainly on windows vista). Im using simple USB mouse, tried to update various drivers but says that they are all up to date.
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Oct 11, 2012
I have tried three mouses third mouse new, usb wireless, changed ports, updated software, cleaned pc for virus,mallware and malicious software, use microsoft essentials for virus. Happens mostly when navigation in graphics.
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Feb 1, 2013
I have upgraded from 32 bit Windows 7 to 64 bit Windows 7, and I've been having problems with it. After a while, a program would freeze, then everything else would freeze. I have checked for viruses, chkdsk, sfc /scannow, memtest86+, defragged updated my graphics drivers, etc, until I finally re-installed. The problem still persists, but it's not as dominant, but it is preventing me from working properly. I feel it's kinda obvious that something is activating it (but still random) but I don't know what.
Here is my System info:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4541 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: Total - 1174695 MB, Free - 914805 MB; D: Total - 255999 MB, Free - 45742 MB;
Motherboard: Dell Inc., 0TP406
Antivirus: Microsoft Security Essentials, Updated and Enabled
And I attached some log files from DxDiag and HijackThis at the bottom of this post.
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive?
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Jul 18, 2011
The mouse is slow to start up after first power up and login. Is there a way alter the start up to activate the mouse asap. The mouse is a Microsoft basic optical usb. I have it pluged in to a usb powered bus. The laptop has only 2 usb plugs and one is in use by the usb bus and the other by another device which will only work when not plugged in to a bus.
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Mar 9, 2012
I've bought an MSI 990XA-GD55 3 weeks ago. I've formatted my hdd, installed a clean x64 ultimate, installed newest drivers and updated the bios. However, there began some problems at startup about my mouse. Randomly, lets say, in every 7-8 Boots, my computer doesnt recognise my mouse, saying that "device could not be installed" or something like that, you know, the default "usb device error".. And i must either re-plug it, or restart the computer..I've changed the ports, re-done everyting, but no chance..It happens randomly, just before "Welcome" screen appears, the light of the mouse fades away, and after Welcome screen, cursor does not move.Thinking that it would be a mo'bo issue, i've changed it with a better model MSI 990FXA-GD65.Another format, another install of the newest things, bios update..However, shit happens again!I've got a A4 X7 XL-750BK mouse, which is kinda new and doesnt have (and had) any problem except this one. Some say, that i should change it; but i'm really confused about it, because it runs just fine and smooth.
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Oct 4, 2011
I'm having a problem where sometimes during the startup of Windows 7 it freezes after the 'Starting Windows' text but before the logo appears. I have to hard reset the computer and I am asked to run 'Startup Repair' or 'Start Windows Normally'.I have reinstalled Windows 7 and it still doesn't work and I have also run Startup Repair which found nothing.
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May 10, 2012
Basically what is happening is after 1h (and event viewer says every 1h 1m the system had to restart when I was asleep) my mouse and keyboard stop working and then the computer freezes over about 1 minute. Basically the active program will freeze, like firefox, then the desktop will freeze, then the mouse/KB wont work.
i5 4.0Ghz (Overclocked)
4GB DDR3 1600Mhz Ram (6GB page file)
6970 XFX x2 in Xfire
120GB M4 Crucial SSD
500GB WD External HDD
850 Corsair PSU
Gigabit Mobo
I recently installed Morrowind Overhaul 2.0 and it would freeze and give me a "low memory" error in an error box when I was trying to set that up. I'd still be able to ctrl alt delete to close it. This is around the time where the problem started. I used the Windows Memory Diag and it came up fine.I also have downloaded a lot of stuff recently and installed a lot of new programs. But I have scanned with MSE and Spybot 2x each (and am about to restart in safe mode w/ networking like a guide here said to and try Malwarebytes).I have also been unplugging External HDD constantly without ejecting but even with the HDD unplugged my computer crashes. I used Crystal Disk Info and HD Tuner and CHKDSK on both and they seem to work fine. HD Tuner is still checking my External atm though. When I woke up today my computer said there was a disk error but I dont remember the exact message and to push enter, this was before POST.
-Used CCleaner, Auslogics Registry Cleaner, Comodo System Cleaner,
-Dusted my computer to bring temps down and am running at around 36-44C idle on GPU + CPU.
-Did Windows Update
-Updated GFX to 12.4
-All Malware programs are constantly updated and I scan every few days
Ram failure?
HDD failing?
Virus?
Registry?
Its about time for a format anyway if I can't find the answer, but if its a virus or a hardware problem it will continue. Can virus infect a video file or music file or a game file? Like if I got a virus and had a clean video, could that video then be infected? Basically I want to know what I can keep if I do have a virus/worm/trojan.
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Feb 5, 2011
Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..
PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W
I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Feb 26, 2012
Just got windows 7 on my computer. Was running windows xp before. Ive been using the mouse i am now for over a year with no problems. Now since i went to windows 7, it often stutters when doing anything on my computer. The stutters usually are about a second long and are completely random. I could be playing a game, browsing the web, or anything else and it will stutter. When it does stutter, i do hear the "bu-dum" sound as if it was being disconnected/reconnected instantly. Sometimes the stutters dont happen for an hour, sometimes i get 5 within 15 seconds. I've tried installing drivers and what not.
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Mar 9, 2012
I've recently begun to have a problem about my USB mouse and my new mobo.
I've bought an MSI 990XA-GD55 3 weeks ago. I've formatted my hdd, installed a clean x64 ultimate, installed newest drivers and updated the bios. However, there began some problems at startup about my mouse. Randomly, lets say, in every 7-8 Boots, my computer doesnt recognise my mouse, saying that "device could not be installed" or something like that, you know, the default "usb device error".. And i must either re-plug it, or restart the computer..
I've changed the ports, re-done everyting, but no chance..It happens randomly, just before "Welcome" screen appears, the light of the mouse fades away, and after Welcome screen, cursor does not move..
Thinking that it would be a mo'bo issue, i've changed it with a better model MSI 990FXA-GD65. Another format, another install of the newest things, bios update..However, *** happens again!
I've got a A4 X7 XL-750BK mouse, which is kinda new and doesnt have (and had) any problem except this one. Some say, that i should change it; but i'm really confused about it, because it runs just fine and smooth..
My other system elements are X3 720 B.E, 2x4Gb Geil Enhance Corsa 1600Mhz, Sapphire Radeon 5870 V2, 1TB Samsung HDD, etc..
OH, almost forgot the add..I've also got a USB Powered Sound Card, a Line 6 UX2, and it just works flawlessly, never had such "functional" problems..
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Oct 5, 2010
I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.First of all I'm running Windows 7 Pro 64 bit on an i5 system.I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.
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Apr 2, 2011
My problem is that sometimes when I start up my computer (from both hibernation and shutdown), windows freezes(sort of) on startup. It will start up after quite some time and everything seem to be running in slow-motion. I can move the pointer and perform actions in 1-2 sec intervals with about 5-6 seconds between them.When starting up in safe-mode it will freeze totally upon loading the file CLASSPNP.SYS.At first I was concerned about some hardware malfunction, but since everything works fine on Ubuntu (dual-boot) I assume this is a software error.The only fix I've been able to apply is using system restore, but this may have to be done several times for the problem to disappear and takes forever since the computer is running in "slow-motion". Also sometimes when i leave the computer off for a day or two (or just use Ubuntu instead) it will boot up win7 just fine.Since the problem occurs quite randomly and without any warnings it's been quite hard to debug/gather information on the system while crashing, but here is what I have been able to figure out so far: * While problem occurs, both cpu cores are working at 95-99%. Processes(random ones) take turns on using 99%. * Screen will glitch heavily and message will appear in tray-bubble: "windows nvidia kernel mode driver stopped responding". Things i have tried: * Installing newest Nvidia graphics driver. * Installing older Nvidia graphics drivers. * Full format and fresh install of windows7. In the reliability monitor i was able to gather this information: * Problem: Windows failed to start because of missing system files Description: A recent driver installation or upgrade might have prevented Windows from starting.* Problem: Video hardware error Description A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:LiveKernelEvent
OS Version:6.1.7600.2.0.0.256.48
Locale ID:1044
Extra information about the problem
BCCode:117
BCP1:FFFFFA8004DED4E0
BCP2:FFFFF88010020354
BCP3:0000000000000000
BCP4:0000000000000000
[code]....
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Apr 10, 2011
I installed Win 7 Ultimate 32-bit version about 2 months ago. In the beginning it worked just fine. But after a while it started to freeze during startup at win7 logo. I have to shut it down manually and after I turn it on again it works fine. Recently when I turned pc on it started checking my hdd and after that it would startup. I haven't had any BSOD at all. Today I noticed that my antivirus software AVG free won't start. So I tried to start it manually but it shows error "C:Program FilesAVGAVG10avgui.exe
The application has failed to start because its side-by-side configuration is incorrect.see the application event log or use the command-line sxstrace.exe tool for more detail."The reason I switched to Win 7 is that when I had xp I used to get a lot of BSOD because of the graphic card drivers. I wasn't able to install them correctly.
PC config
Processor: AMD Athlon 64 3200+ 2.21GHz
Motherboard: DFI LanParty UT, nF3 250Gb
RAM: RAM PC-3200 G.SKILL, DDR 400MHz
Graphic card: AGP Sapphire ATI Radeon 3850 HD, 512MB
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Sep 26, 2012
I am assuming this is the best forum of this post.About two weeks ago, I was on the internet and my laptop froze, I forced shut and restarted the laptop, and was greeted with a black screen saying "Realtek Family Controller, Media test failure, check cable" Although I don't use an ethernet cable to use the internet (I use wireless), I plugged one in and windows started up normally. Fastforward to two days ago, I was watching a video offline and my laptop froze, plus made a loud noise. I forced a shut down, and restarted. But now I only have to turn the laptop on, and it just freezes for no reason. Loading Google Chrome, or just looking in my folders. Only way to use laptop is in Safe Mode!
Therefore I am using Safe Mode with networking to post this and using IE 8 aswell as Chrome makes it freeze even in Safe Mode. My Specs:AMD Athlon II P360 Dual core Processor 2.29GHzWindows 7 home PremiumRAM: 4.00GBFile System; NTFSapacity: 298 GB (Used 91.5 GB) I have also downloaded Malwarebytes and ran it, and there was no spyware/malware on my computer. I have also ran the Windows memory diagnostic, but when it says it will display, the results once it restarted, I get no results so I assume there was no problem.
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Aug 27, 2010
The installation is done from dvd and worked just fine.
Win 7 Home premium
mainboard Asus M2R32-MVP with bios update v 1109
OCZ PC2 6400 2 GB (have 2 of those took 1 out for installation)
Nvidia Geforce 9800 GTX+
AMD Athlon 64 X2 dual core 4000+
Barracuda 7200 SATA 250gb harddrive (ST3250820AS)
DvD/cd TSSTcorpCD/DvDW SH-S183A
as well i unhooked all usb devices
clean install, worked fine, but after install, the desktop would come up and nothing was working after, just freezes up.
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Jan 22, 2012
Weird one guys. When I start up WIndows 7 - 64b, my machine locks up during startup. I have narrowed it down to my PCI-e USB card. When I unplug the card, all is well. When I reinstall it, it freezes every time. My question is how do I correct it? I really need the card to increase the number of usb slots on my system.
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Jan 14, 2013
I am new to the forum and seeking help.I recently experienced a bad boot sector on my HDD and had to reinstall Windows 7 (x64). I then also installed Ubuntu 12.04. Since then, when I load up Windows, it will start up, load icons, gadgets etc, but then within a few minutes it will freeze and I have to do a hard reboot. Ubuntu doesn't do this. If I don't hard reboot I get a BSOD.I am pretty sure Windows was not a bad install or anything. I assume it's probably because Windows uses more resources than Ubuntu.Could the damaged hard drive cause a problem like this or can I assume I also have problems with the graphics card or the RAM?Windows freezes in normal mode and normal mode with low resolution. As far as I can tell it does NOT freeze in safe mode, unless I've just not been using it long enough. Does this sound like the sort of problem a driver could cause instead of a hardware problem?
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.
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Jul 7, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD V120 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 1786 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 293255 MB, Free - 44623 MB;
Motherboard: Hewlett-Packard, 1444
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:49:03 PM, on 7/6/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:WindowsvVX6000.exe
C:Program Files (x86)TeamViewerVersion7TeamViewer.exe
C:Usersmaster bDownloadsHiJackThis.exe
C:Usersmaster bAppDataLocalGoogleUpdateGoogleUpdate.exe
C:Program Files (x86)DAEMON Tools LiteDTLite.exe
[code]....
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..
It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen
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Dec 3, 2011
The "Starting Windows" freezes seem to me to be entirely arbitrary. Here's my installation notes to date. The line where it says "SYSTEM RESTORE" is the point at which I restored the computer to after installing some software and having the "Starting Windows" issue recur. I check the Event Viewer with every boot. The only Error and Critical events are (generally) Power events when I am forced to reboot manually due to a "Starting Windows" freeze.
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May 11, 2011
i got a home built computer with Corsair Dominator DDR3 1600MHz 4GB CL9 Gigabyte GA-MA790GP-UD4H,Socket-AM2+/AM3 GPU is a XFX Radeon HD 5770 1GB GDDR5 AMD Phenom 9850 Black Edition Quad-Core Samsung SpinPoint F1 500GB SATA2, WD CaviarŪ Black 750GB, 3,5", SATA
My PC was woriking fine and got some updates, moste of them installed with no problem at all, but two days ago i started up my computer and it whent strait to, config/update screen and starts at 32% it dosent built up to 32%, it starts there and dose nothing else, same thing happends if i manualy reboot and start it in safe mode.
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Jul 18, 2012
I am building a computer for my parents and, after reaching the "starting windows" screen and the logo popping up, it hangs. Before this happened I was able to reach the configuration screen after that, but the hard-drive was connected incorrectly. After I connected it right, it started freezing. Here are my specs:
Intel Pentium G850 2.9GHz Dual Core processor Radeon HD 6670 BIOSTAR H61MLB LGA 1155 Micro ATX motherboard 8gb G.SKILL 1333 MHz RAM Western Digital Caviar Blue 500gb 7200 RPM hard drive RAIDMAX 450W power supply LITE-ON blu-ray combo disc drive Creative Sound Blaster audio card Windows 7 Home Premium
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Nov 17, 2012
I've been using my Dell Inspiron 17R for around 2 months ago and it's a fantastic laptop, I mainly use it for videogames, music and movies/TV shows and it has ran flawlessly thus far.
Starting yesterday however, problems began to occur. I could boot the laptop up as per usual and access the Internet, play games, watch movies etc. but after around 5 minutes everything would suddenly become unresponsive. Both my mouse and trackpad wouldn't allow me to click at all, I could however move the mouse around the screen completely fine. The keyboard would also not work - I tried opening the task manager via Ctrl+Alt+Del as well as closing windows with Alt+F4 or trying to shutdown via the Windows key and nothing would work. Instead the cursor would change to the "loading" symbol and it would pretty much just do nothing.
The first time this happened I was browsing the Internet and it just got stuck on "Waiting for Cache" or something to that likeliness, I then noticed the rotating circle that shows a page loading had also halted and was then forced to reboot manually as I couldn't even click the Windows button. Another test I tried was watching a downloaded video - it literally just stopped playing around 4 minutes in. The screen just halted on a single frame even though the pause button hadn't been pressed - trying to click anything didn't work (as usual).
I tried rebooting it multiple times (I was sadly forced to use the power button) and it began to repeat every single time. It would work for a few minutes before completely freezing (minus the ability to pointlessly move the mouse around the screen). Occasionally a window would pop up above the task bar saying that the "Microsoft Windows application has become unresponsive". Sometimes the taskbar would then disappear and the laptop would shut itself down but the end result was always the same.
I found that the same problem did not occur when booting in Safe Mode with Networking, however there was some noticeable slowdown. I downloaded and used many anti-viruses/malware to scan my machine and I'm almost positive that there is nothing of the such on the computer (although in all fairness, the scans were running so slowly I could only make it to about 20% on each before giving up). Other solutions I've tried included:
1. Manually ending high memory usage tasks via the manager
2. Using CCleaner to fix my registry in Safe Mode
3. Left the laptop off overnight in a hope it would just fix itself
4. Unplugged everything from the ports of the laptop
5. Rebooted via the Restart, Shutdown and power buttons
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Nov 25, 2012
If I wait too long (maybe 1-2min) to login on the startup screen, the windows freezes! This never happens if I login right away and almost 100% if I wait.
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