Windows 7 Completely Freezes Durning Startup?
Jul 7, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD V120 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 1786 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 293255 MB, Free - 44623 MB;
Motherboard: Hewlett-Packard, 1444
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:49:03 PM, on 7/6/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:WindowsvVX6000.exe
C:Program Files (x86)TeamViewerVersion7TeamViewer.exe
C:Usersmaster bDownloadsHiJackThis.exe
C:Usersmaster bAppDataLocalGoogleUpdateGoogleUpdate.exe
C:Program Files (x86)DAEMON Tools LiteDTLite.exe
[code]....
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Oct 22, 2012
I have a Asus g60vx and yesterday bought a intel 520 ssd 120gb installed the os with the recovery disc the laptop came with and now every time i restart or boot up from a shutdown it freezes one time for about 20 30 secs or more then acts fine. Been on it for hours without another freeze. Updated all drivers still updateing all windows updates latest firmware 400i. Im out of ideas reinstalled twice. Followed this guide
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Nov 17, 2012
I've been using my Dell Inspiron 17R for around 2 months ago and it's a fantastic laptop, I mainly use it for videogames, music and movies/TV shows and it has ran flawlessly thus far.
Starting yesterday however, problems began to occur. I could boot the laptop up as per usual and access the Internet, play games, watch movies etc. but after around 5 minutes everything would suddenly become unresponsive. Both my mouse and trackpad wouldn't allow me to click at all, I could however move the mouse around the screen completely fine. The keyboard would also not work - I tried opening the task manager via Ctrl+Alt+Del as well as closing windows with Alt+F4 or trying to shutdown via the Windows key and nothing would work. Instead the cursor would change to the "loading" symbol and it would pretty much just do nothing.
The first time this happened I was browsing the Internet and it just got stuck on "Waiting for Cache" or something to that likeliness, I then noticed the rotating circle that shows a page loading had also halted and was then forced to reboot manually as I couldn't even click the Windows button. Another test I tried was watching a downloaded video - it literally just stopped playing around 4 minutes in. The screen just halted on a single frame even though the pause button hadn't been pressed - trying to click anything didn't work (as usual).
I tried rebooting it multiple times (I was sadly forced to use the power button) and it began to repeat every single time. It would work for a few minutes before completely freezing (minus the ability to pointlessly move the mouse around the screen). Occasionally a window would pop up above the task bar saying that the "Microsoft Windows application has become unresponsive". Sometimes the taskbar would then disappear and the laptop would shut itself down but the end result was always the same.
I found that the same problem did not occur when booting in Safe Mode with Networking, however there was some noticeable slowdown. I downloaded and used many anti-viruses/malware to scan my machine and I'm almost positive that there is nothing of the such on the computer (although in all fairness, the scans were running so slowly I could only make it to about 20% on each before giving up). Other solutions I've tried included:
1. Manually ending high memory usage tasks via the manager
2. Using CCleaner to fix my registry in Safe Mode
3. Left the laptop off overnight in a hope it would just fix itself
4. Unplugged everything from the ports of the laptop
5. Rebooted via the Restart, Shutdown and power buttons
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Nov 22, 2012
Well i had bough Gta IV for pc. And after some updates required by the game it needed to restart my pc, when it booted back up, it had said some files were corrupted and i couldnt boot the OS. I tried installing, but it kept saying boot Mgr was missing, and said to press ctrl alt and delete and restarted the system. After weeks of trying, i used an actual program on my laptop and burned an iso of windows 7 to a disc. I went thru the install and after using any somewhat demanding task or program like internet explorer it would freeze, mouse, keyboard, etc would freeze. I had to hard reset it. Now most of the time it gets to where it shows the green, blue and red colors or something spinning to form the windows logo and then freezes. Ive tried various methods of switching around hardware like video cards, switchin ram, etc. Still same results. Ran memtest and cant get results due to it freezing.
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Apr 8, 2012
When I boot my Win 7 machine and logon the desktop loads just fine, but when I click on the start button it freezes and doesn't come back - I can't click on anything. I think I've managed to narrow it down to being a problem with the DHCP service by disabling all services in msconfig and reenabling each one in turn. Everything was fine until I enabled the DHCP service - even starting manually after it has booted caused the issue to come back.
TSB SysInfo dump...
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3063 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 231466 MB, Free - 189867 MB;
Motherboard: Packard Bell, imedia S3810 Antivirus: None
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Apr 1, 2012
Since today, I've been having random freezes in Windows 7. When it freezes, all I can do is move the mouse cursor, windows explorer happens to be crashing at that point & there is no way for me to ctrl-alt-delete or ctrl-shift-escape myself out of the situation. I have to restart the PC only to be confronted with the problem again shortly after. These freezes happen at very random times. For example when I opened up the start menu and typed "cmd" and pressed enter, it froze.
Or just when I simply started up my PC and when my first action was pressing "Cancel" in an application window, it froze as well. It also froze just opening the start menu & froze opening my User (Tom) folder. I decided that it might be because of some update or one of the applications I've installed since today, so I decided to do a system restore to yesterday, which removed those applications. This however, did not fix the random freezes. I also checked my PC component temperatures in the ASUS BIOS, they happen to be fine. I'm on the PC right now, it runs fine in safe-mode.
These are my specs:
Windows 7 Home Premium 64-bit
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3411 MHz, 4 core(s), 8 logic processor(s)
AMD Radeon HD 6700 Series
AMD High Definition Audio Device
Hard drives:
Main C: 14,3 GB of 97,6 GB free
Data D: 832 GB of 833 GB free
External F: 103 GB of 931 GB free
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Jun 5, 2012
I own a Toshiba Satellite L645D-S7040, when i use my Laptop it will completly freeze randomly without any reason or warning. when it freezes nothing will move (mouse) and the is frozen in time. any program that was runing at the time is also frozen in the middle of what ever task it was doing. like if i was watching a video it would make a high pitch scream until i restart it. normally it freezes after 10 to 30 minutes after start up and at time it could take hours to days to freeze. After the freeze i check the event logs and the only thing posted is the fact that i shut it down. i even did a factory restore and it still does the freezing. and yes windows 7 is the stanfard OS i the laptop. it is only about 14 months old. i am thinking of buying a new hard drive but i would rather solve the problem then buy a hard drive.
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Nov 23, 2011
Past couple of months my computer has been slowing down/lagging. It seems to happen when I am streaming, sometimes it happens when I run a game. What it does is the screen completely freezes and the sound is like slowing down to make the voices/music incomprehensible. Sometimes it will recover and run normally again. Other times it will slow then completely stop working, in which time I have to hard shutdown the computer. I tried uninstalling and reinstalling both of my browsers, chrome and firefox. (And when I say uninstall I mean I did a complete wipe of all registry items and anything related to the programs). That seemed to work for about a month and then today my computer lagged then stopped working.
Heres are the specs:
OS Name --Microsoft Windows 7 Home Premium
Version ---6.1.7601 Service Pack 1 Build 7601
OS Manufacturer ---Microsoft Corporation
System Manufacturer ---Sony Corporation
System Model --VPCEB14FX
System Type -- x64-based PC
Processor --Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, 2133 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) --4.00 GB
GFX -- ATI Mobility Radeon HD 5470
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Dec 28, 2012
this first started occurring on monday the 24th, i played a Internet video on firefox and the video lagged with a black screen on the first 1-2 seconds of the video. at around 3 seconds, everything stopped. my cursor, the video, the whole laptop etc. the time was no longer moving on the video and my system time wasn't changing either so i concluded that my laptop was frozen. i waited it out and there was nothing i could do but hold down the power button in an attempt to try and turn.at this point i'm still able to watch Internet videos on chrome perfectly, however... playing a video file from my hard drive produces the same problem. i've tried playing files from both wmp and vlc player, and the same thing happened both times.what i've tried:
- uninstalled and then re-installed my display driver
- i tried a system restore yesterday and got a bsod before my laptop even got to shut down
- i did a successful system restore to the 22nd via safe mode
- searched the web for solutions but couldn't find anything
-reinstalling windows (i'm in the middle of doing uni work atm so i'm trying to avoid this)
-buying a new laptop (when i get the money)
may be useful:
-i was getting quite a few "low ram" messages from the system on the day that it first occurred, before it first occurred. haven't seen anymore of them, however.
-playing 3gp and mp3 files on wmp is fine
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Nov 21, 2011
I recently (about 4-5 months ago, so not very recently) upraded my system to Windows 7 64bit from Vista. Ever since then my computer has had issues where it locks up completely (unable to move the mouse, whatever sound was playing at the time loops) and a hard reboot is required in order to bring it back to order.
It usually wasn't a huge problem before, but for some reason it willl now proceed to lock-up within about 30-40 seconds of booting up the computer, after the desktop loads. I tried disconnecting my second hard-drive (I had bought a new one to install Windows 7 on, and kept the old one plugged in) but that didn't make a difference.
It seems to boot fine in safemode, but I have no idea what the problem could be.
System specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Card name: ATI Radeon HD 5800 Series
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Oct 16, 2011
when I have had the PC on to update or back it up it has rebooted itself. No one else uses this computer but me so I am unsure what is going on with it. Can someone give me some kind of idea where to stat on this problem?
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Oct 4, 2011
I'm having a problem where sometimes during the startup of Windows 7 it freezes after the 'Starting Windows' text but before the logo appears. I have to hard reset the computer and I am asked to run 'Startup Repair' or 'Start Windows Normally'.I have reinstalled Windows 7 and it still doesn't work and I have also run Startup Repair which found nothing.
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May 10, 2012
Basically what is happening is after 1h (and event viewer says every 1h 1m the system had to restart when I was asleep) my mouse and keyboard stop working and then the computer freezes over about 1 minute. Basically the active program will freeze, like firefox, then the desktop will freeze, then the mouse/KB wont work.
i5 4.0Ghz (Overclocked)
4GB DDR3 1600Mhz Ram (6GB page file)
6970 XFX x2 in Xfire
120GB M4 Crucial SSD
500GB WD External HDD
850 Corsair PSU
Gigabit Mobo
I recently installed Morrowind Overhaul 2.0 and it would freeze and give me a "low memory" error in an error box when I was trying to set that up. I'd still be able to ctrl alt delete to close it. This is around the time where the problem started. I used the Windows Memory Diag and it came up fine.I also have downloaded a lot of stuff recently and installed a lot of new programs. But I have scanned with MSE and Spybot 2x each (and am about to restart in safe mode w/ networking like a guide here said to and try Malwarebytes).I have also been unplugging External HDD constantly without ejecting but even with the HDD unplugged my computer crashes. I used Crystal Disk Info and HD Tuner and CHKDSK on both and they seem to work fine. HD Tuner is still checking my External atm though. When I woke up today my computer said there was a disk error but I dont remember the exact message and to push enter, this was before POST.
-Used CCleaner, Auslogics Registry Cleaner, Comodo System Cleaner,
-Dusted my computer to bring temps down and am running at around 36-44C idle on GPU + CPU.
-Did Windows Update
-Updated GFX to 12.4
-All Malware programs are constantly updated and I scan every few days
Ram failure?
HDD failing?
Virus?
Registry?
Its about time for a format anyway if I can't find the answer, but if its a virus or a hardware problem it will continue. Can virus infect a video file or music file or a game file? Like if I got a virus and had a clean video, could that video then be infected? Basically I want to know what I can keep if I do have a virus/worm/trojan.
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Oct 5, 2010
I hope somone out there can help. I've been looking through the forums for a while and I haven't found a solution to my problem.First of all I'm running Windows 7 Pro 64 bit on an i5 system.I powered on my PC and it gave me a warning about the machine not being shut down properly. I started windows normally and once I reached the desktop Windows freezes, I can still move the cursor but I can't click on anything. Pressing Ctrl alt Del only causes a black screen to appear and I am forced to reset the machine.
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Apr 2, 2011
My problem is that sometimes when I start up my computer (from both hibernation and shutdown), windows freezes(sort of) on startup. It will start up after quite some time and everything seem to be running in slow-motion. I can move the pointer and perform actions in 1-2 sec intervals with about 5-6 seconds between them.When starting up in safe-mode it will freeze totally upon loading the file CLASSPNP.SYS.At first I was concerned about some hardware malfunction, but since everything works fine on Ubuntu (dual-boot) I assume this is a software error.The only fix I've been able to apply is using system restore, but this may have to be done several times for the problem to disappear and takes forever since the computer is running in "slow-motion". Also sometimes when i leave the computer off for a day or two (or just use Ubuntu instead) it will boot up win7 just fine.Since the problem occurs quite randomly and without any warnings it's been quite hard to debug/gather information on the system while crashing, but here is what I have been able to figure out so far: * While problem occurs, both cpu cores are working at 95-99%. Processes(random ones) take turns on using 99%. * Screen will glitch heavily and message will appear in tray-bubble: "windows nvidia kernel mode driver stopped responding". Things i have tried: * Installing newest Nvidia graphics driver. * Installing older Nvidia graphics drivers. * Full format and fresh install of windows7. In the reliability monitor i was able to gather this information: * Problem: Windows failed to start because of missing system files Description: A recent driver installation or upgrade might have prevented Windows from starting.* Problem: Video hardware error Description A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:LiveKernelEvent
OS Version:6.1.7600.2.0.0.256.48
Locale ID:1044
Extra information about the problem
BCCode:117
BCP1:FFFFFA8004DED4E0
BCP2:FFFFF88010020354
BCP3:0000000000000000
BCP4:0000000000000000
[code]....
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Apr 10, 2011
I installed Win 7 Ultimate 32-bit version about 2 months ago. In the beginning it worked just fine. But after a while it started to freeze during startup at win7 logo. I have to shut it down manually and after I turn it on again it works fine. Recently when I turned pc on it started checking my hdd and after that it would startup. I haven't had any BSOD at all. Today I noticed that my antivirus software AVG free won't start. So I tried to start it manually but it shows error "C:Program FilesAVGAVG10avgui.exe
The application has failed to start because its side-by-side configuration is incorrect.see the application event log or use the command-line sxstrace.exe tool for more detail."The reason I switched to Win 7 is that when I had xp I used to get a lot of BSOD because of the graphic card drivers. I wasn't able to install them correctly.
PC config
Processor: AMD Athlon 64 3200+ 2.21GHz
Motherboard: DFI LanParty UT, nF3 250Gb
RAM: RAM PC-3200 G.SKILL, DDR 400MHz
Graphic card: AGP Sapphire ATI Radeon 3850 HD, 512MB
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Oct 4, 2011
Over the night I turn off my Windows 7 computer. Some mornings, when I turn it on, the pc boots normally but the cursor is frozen on the desktop. The mouse itself is lighten up and seems ready to be used. That happens at random and force me to reboot once or twice to get it working. There is no virus. The mouse is a Logitech using a Windows 7 driver.
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Sep 26, 2012
I am assuming this is the best forum of this post.About two weeks ago, I was on the internet and my laptop froze, I forced shut and restarted the laptop, and was greeted with a black screen saying "Realtek Family Controller, Media test failure, check cable" Although I don't use an ethernet cable to use the internet (I use wireless), I plugged one in and windows started up normally. Fastforward to two days ago, I was watching a video offline and my laptop froze, plus made a loud noise. I forced a shut down, and restarted. But now I only have to turn the laptop on, and it just freezes for no reason. Loading Google Chrome, or just looking in my folders. Only way to use laptop is in Safe Mode!
Therefore I am using Safe Mode with networking to post this and using IE 8 aswell as Chrome makes it freeze even in Safe Mode. My Specs:AMD Athlon II P360 Dual core Processor 2.29GHzWindows 7 home PremiumRAM: 4.00GBFile System; NTFSapacity: 298 GB (Used 91.5 GB) I have also downloaded Malwarebytes and ran it, and there was no spyware/malware on my computer. I have also ran the Windows memory diagnostic, but when it says it will display, the results once it restarted, I get no results so I assume there was no problem.
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May 16, 2011
It really would be nice to know which driver. Can I blindly assume this to be mouse/keyboard related and that in lieu of deleting a driver I can simply install the latest Logitech drivers?
Please understand that my Win 7 Ultimate 64 bit w/SP1 is installed on a new Intel X25M SSD so I am not real eager to wipe the SSD and do a reinstall of Win 7 w/out SP1 (as I have been advised elsewhere)
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Aug 27, 2010
The installation is done from dvd and worked just fine.
Win 7 Home premium
mainboard Asus M2R32-MVP with bios update v 1109
OCZ PC2 6400 2 GB (have 2 of those took 1 out for installation)
Nvidia Geforce 9800 GTX+
AMD Athlon 64 X2 dual core 4000+
Barracuda 7200 SATA 250gb harddrive (ST3250820AS)
DvD/cd TSSTcorpCD/DvDW SH-S183A
as well i unhooked all usb devices
clean install, worked fine, but after install, the desktop would come up and nothing was working after, just freezes up.
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Jan 22, 2012
Weird one guys. When I start up WIndows 7 - 64b, my machine locks up during startup. I have narrowed it down to my PCI-e USB card. When I unplug the card, all is well. When I reinstall it, it freezes every time. My question is how do I correct it? I really need the card to increase the number of usb slots on my system.
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Jan 14, 2013
I am new to the forum and seeking help.I recently experienced a bad boot sector on my HDD and had to reinstall Windows 7 (x64). I then also installed Ubuntu 12.04. Since then, when I load up Windows, it will start up, load icons, gadgets etc, but then within a few minutes it will freeze and I have to do a hard reboot. Ubuntu doesn't do this. If I don't hard reboot I get a BSOD.I am pretty sure Windows was not a bad install or anything. I assume it's probably because Windows uses more resources than Ubuntu.Could the damaged hard drive cause a problem like this or can I assume I also have problems with the graphics card or the RAM?Windows freezes in normal mode and normal mode with low resolution. As far as I can tell it does NOT freeze in safe mode, unless I've just not been using it long enough. Does this sound like the sort of problem a driver could cause instead of a hardware problem?
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.
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Oct 29, 2011
Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..
It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen
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Dec 3, 2011
The "Starting Windows" freezes seem to me to be entirely arbitrary. Here's my installation notes to date. The line where it says "SYSTEM RESTORE" is the point at which I restored the computer to after installing some software and having the "Starting Windows" issue recur. I check the Event Viewer with every boot. The only Error and Critical events are (generally) Power events when I am forced to reboot manually due to a "Starting Windows" freeze.
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May 11, 2011
i got a home built computer with Corsair Dominator DDR3 1600MHz 4GB CL9 Gigabyte GA-MA790GP-UD4H,Socket-AM2+/AM3 GPU is a XFX Radeon HD 5770 1GB GDDR5 AMD Phenom 9850 Black Edition Quad-Core Samsung SpinPoint F1 500GB SATA2, WD CaviarŪ Black 750GB, 3,5", SATA
My PC was woriking fine and got some updates, moste of them installed with no problem at all, but two days ago i started up my computer and it whent strait to, config/update screen and starts at 32% it dosent built up to 32%, it starts there and dose nothing else, same thing happends if i manualy reboot and start it in safe mode.
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Jul 18, 2012
I am building a computer for my parents and, after reaching the "starting windows" screen and the logo popping up, it hangs. Before this happened I was able to reach the configuration screen after that, but the hard-drive was connected incorrectly. After I connected it right, it started freezing. Here are my specs:
Intel Pentium G850 2.9GHz Dual Core processor Radeon HD 6670 BIOSTAR H61MLB LGA 1155 Micro ATX motherboard 8gb G.SKILL 1333 MHz RAM Western Digital Caviar Blue 500gb 7200 RPM hard drive RAIDMAX 450W power supply LITE-ON blu-ray combo disc drive Creative Sound Blaster audio card Windows 7 Home Premium
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Nov 25, 2012
If I wait too long (maybe 1-2min) to login on the startup screen, the windows freezes! This never happens if I login right away and almost 100% if I wait.
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Sep 19, 2011
I have an Emachines E627 laptop. Last night I was doing some school work on my laptop, but then my laptop freezes, gets the blue screen of death and turns off. I then turned it back on, and the Window's screen pops up, quickly goes to startup repair and then it does the repair thing. After about 5 minutes into it, it freezes for about 10 min, then says: "Your computer will now turn off". So, it turns off, I turn in back on again, it goes to the windows start up screen, and does the same process over again
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Nov 29, 2012
I just picked up a used Samsung Series 3 Laptop and had an issue with the keyboard not working properly. While reinstalling some drivers the computer re-started itself and then proceeded to freeze on the "starting windows" screen. I tried to run the windows repair option, it boots into a green background which says'please wait'...well I waited and waited and nothing happened so I kept retrying it. Eventually I left this on for a half hour or so and it actually finally went into the windows repair option!
I chose to re install windows from the partition and thought everything was fine, it went through the downloading and installing of those files and restarted, froze on the 'Starting windows" screen. I left it there for 40 mins plus, thinking maybe it just needed time, the only thing it did was reset itself after 30 or so minutes and froze again. I tried going into Bios and resetting the defaults, I don't even care about the keyboard not working anymore, I just want to get the computer functioning again!
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Dec 7, 2012
To start off here is my system:
CPU: I-7 930
RAM: 12GB
HDD: 500GB WD Blue
Power Supply: 750W Thermaltake
AMD Radeon HD5900
I can take pictures of my system later tonight.My issue is that when I boot my computer, sometimes Windows 7 will get start at the Win 7 glowing icon (startup screen). When it locks up there is no HDD activity. Occaisionally, after power cycling the desktop a couple of times it will get into the windows desktop. Sometimes I can do a few things but then it will lock up and either be really slow or it will lockup, then unlock, lockup, then unlock.When I boot into safe mode with networking everything seems okay and I don't experience any lockups. Now all of this never used to happen. I recently moved (for a job) and a company had packed up and shipped my desktop PC. They had packed it really well. But before the desktop was shipped everything seemed to work fine. When I unboxed it and setting it up in my new place is when it started behaving this way.
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