Windows 7 64bit Freezes After A While But Mouse Still Moves
Feb 1, 2013
I have upgraded from 32 bit Windows 7 to 64 bit Windows 7, and I've been having problems with it. After a while, a program would freeze, then everything else would freeze. I have checked for viruses, chkdsk, sfc /scannow, memtest86+, defragged updated my graphics drivers, etc, until I finally re-installed. The problem still persists, but it's not as dominant, but it is preventing me from working properly. I feel it's kinda obvious that something is activating it (but still random) but I don't know what.
Here is my System info:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4541 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: Total - 1174695 MB, Free - 914805 MB; D: Total - 255999 MB, Free - 45742 MB;
Motherboard: Dell Inc., 0TP406
Antivirus: Microsoft Security Essentials, Updated and Enabled
And I attached some log files from DxDiag and HijackThis at the bottom of this post.
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Oct 19, 2012
my mouse pointer moves very slow. my laptop is dell i3, windows 7
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Feb 4, 2012
it had a clean install of windows 7 proffesonal.i started to personalise it.the next day 20 min in to the sesion it froze.mouse is stil movebl and the programs can be maximised and minimised but nothing els.my musik was stil running with no delay or errors. it stayed like that for about a min befor it tryed a reboot. when it rebooted it cudnt find the system disk. i have to manualy power of and on for it to work agein. and afther that it just ceep doing it. it happens with no waring and can even happen when im not there. it happens all fro 5 min to one houer.
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Jan 30, 2012
my mouse not moves at all
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Dec 8, 2011
Just did a fresh install and now when I install any software my mouse will immediately jump to "next" or "install" of that software pop up. How do I disable this feature?
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May 20, 2012
I can nove the cursor with the mouse, but multiple clicks will not fix a location so I can start typing
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Jul 14, 2012
my mouse moves but cannot click anything
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Jan 22, 2013
I have a Dell XPS laptop running Windows 7 Home Premium that is nearly 1 year old - it has not been dropped or damaged in any way with liquid/food. My mouse (normally controlled by a touch pad) continues to move on its own to the bottom right hand corner to the show desktop toggle or the time/calendar area. It does this even when I am using the mouse.
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Aug 26, 2011
Laptop works fine, BUT when i move it ( say, to put it on a table or set it down beside me ) the built in mouse / pointer, fails to work properly. When I scroll on the pad, it barely moves and frequently will only move on one axis. The only solution I have at the moment is to physically close the laptop up, immediately reopen it and log in again and all is well until i move it again.
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Dec 1, 2012
I've been having the problem of mouse/touch pad being able to move but somehow, i just can't click on anything with my laptop a few days ago. It just feels like everything is in the "not responding" state when using the mouse and also the touch pad but then everything seems just fine when I use my keyboard to operate them. I've tried formatting my laptop myself and also sent it to a shop to do it, but nothing has changed And also, ever since this problem occur, my laptop seems to be slowing down no matter is shutting it down or running a program.
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Oct 17, 2011
I am using an HP Targus HD compliant mouse, but my touch pad (Synaptics V7.0 Touch Pad on PS2 port) is clearly the default pointer and if I try to remove it, I am left with no pointing devices at all! I have tried changing the USB connections for the mouse, but to no avail
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Nov 8, 2011
I am having the weirdest problem with my computer. randomly my mouse will just stop opening programs/applications, i cannot click on anything in the taskbar etc. I have also tried a different mouse... & reformatted my computer back to the bare basics, reinstalled all the drivers to no avail. one minute i am playing BF3 fine or doing something else and down it goes... the only thing i can then do is reboot my system and go again.
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Jun 24, 2012
My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.i have included pics of the cursor and what processes were running at the time of the freeze/lag
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Aug 18, 2009
I was using Windows 7 for few weeks already and now mouse started freezing for few seconds pretty often. After mouse unstucks, there is a sound like new devise is plugged in. I was trying to search any solutions @ google, but couldnt find any, except that other people also have same problem (mainly on windows vista). Im using simple USB mouse, tried to update various drivers but says that they are all up to date.
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Oct 4, 2011
Over the night I turn off my Windows 7 computer. Some mornings, when I turn it on, the pc boots normally but the cursor is frozen on the desktop. The mouse itself is lighten up and seems ready to be used. That happens at random and force me to reboot once or twice to get it working. There is no virus. The mouse is a Logitech using a Windows 7 driver.
[code]...
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May 16, 2011
It really would be nice to know which driver. Can I blindly assume this to be mouse/keyboard related and that in lieu of deleting a driver I can simply install the latest Logitech drivers?
Please understand that my Win 7 Ultimate 64 bit w/SP1 is installed on a new Intel X25M SSD so I am not real eager to wipe the SSD and do a reinstall of Win 7 w/out SP1 (as I have been advised elsewhere)
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Oct 11, 2012
I have tried three mouses third mouse new, usb wireless, changed ports, updated software, cleaned pc for virus,mallware and malicious software, use microsoft essentials for virus. Happens mostly when navigation in graphics.
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive
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Aug 1, 2012
Installing Win 7 Pro, 64 bit, OEM, on new hard drive and install hangs immediately at "identify country and language screent". Can't get to "Next" key as Mouse doesn't work. Mouse works fine if I boot to XP loaded hard drive?
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Feb 5, 2011
Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..
PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W
I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).
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Feb 9, 2012
I got a new machine recently and it all works fine, except the operating system seems to randomly freeze. When it does the only way I have found to get out of it is to manually plug it out and restartOn freeze the keyboard and mouse become entirely unresponsive, the cursor does not move, nor do either click buttons do anything, if I'm typing somewhere the text does not appear, and Ctrl+Alt+Del doesn't bring up the usual screenI'm running windows 7 home premium on a 64 bit machine. I haven't found anything quite like this problem around so I thought it deserved a new topic by itselfI can't think of what to do to determine the cause or any potential solution. Everything's up to date. I think all the drivers are too. I put in different virus software 'cause I thought that might be itdit: The last time it happened I tried putting the keyboard and mouse into different USB ports, but that didn't work.Edit2: I just went to my device manager and manually checked for updates for all the drivers, and it turned out my graphics card needed an update (I updated it myself about three weeks ago so I discarded this as a potential problem). So I installed the update.
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Feb 26, 2012
Just got windows 7 on my computer. Was running windows xp before. Ive been using the mouse i am now for over a year with no problems. Now since i went to windows 7, it often stutters when doing anything on my computer. The stutters usually are about a second long and are completely random. I could be playing a game, browsing the web, or anything else and it will stutter. When it does stutter, i do hear the "bu-dum" sound as if it was being disconnected/reconnected instantly. Sometimes the stutters dont happen for an hour, sometimes i get 5 within 15 seconds. I've tried installing drivers and what not.
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Aug 14, 2012
I have a PC with a Gigabyte mother board and an i3 processor with 8gig ram and 2 tb hard drive. When I got the computer, it was running Windows 7 Ultimate 32 bit. Once I checked the computer, and found it was 64 bit compatible, I installed the 64 bit version. I did this as a new install. I have had nothing but problems since. I have an intelli mouse which clicks away when I try to go back or forward on a web page. If I try to check a box, it checks and then automaticaly unchecks. I have to keep clicking on it until the check stays. Some web pages won't even work, ie Bank of America Website. I can go to anything I want to except My Portfolio. It causes IE9 to shut down. When I try to open programs, it opens multiple times. I have formatted and re-installed again, but still have the same problems.
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Nov 7, 2011
every time I boot Windows 7 64bit it slows down for about 2 seconds, then freezes,except for the mouse. Nothing will recover, and this happens within a few minutes of boot up. I don't know what to do, I need things to try
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Jul 1, 2011
I have tried repeatedly to get my USB keyboard and mouse to function after booting into windows 7 64 bit.I also have one ps/2 keyboard Port .There is USB mouse attached to that via USB - ps/2 adapter ( do not yet have a ps/2 keyboard)There is no ps/2 mouse port on the motherboard.My keyboards and mouse work fine in bios and legacy usb is enabled.The motherboard is an asus striker 2 extreme and in addition i have a striped Hd on which there is some data i dont have backed up and need to access.
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Jul 1, 2011
The USB ports work only in Bios. I have tried booting in safe mode and with a normal boot, i just get stuck at the password screen. How do i deal with this problem if i have do not have a ps2 mouse port on my motherboard?
My other problem is that all my data is on a striped raid configuration and probably not that easy to access otherwise i'd pull the hd and retreive the info. Most of my data has been backed up, but i do have some work data that i need.
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Feb 11, 2012
I have a desktop windows 7 64bit O/S. All is fine when I boot up but after a while the P/S2 keyboard & mouse stop working. The drivers are up to date. The computer is only a few months old. Is this a hardware problem or a software one? should I take it back to the shop?
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Jun 3, 2012
My mouse won't work in the usb ports anymore and my touch pad won't work either...what could be wrong?
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Jun 22, 2009
I run Windows 7 on two of machines. One runs flawlessly. The other ran flawlessly for about a month or two, and then I started getting a rather odd problem. The OS fails to recognize my (mostly) left mouse clicks for random periods of time, say 5 seconds to like 60 seconds. It'll work, then it'll stop, then it'll work... etc. Obviously this is extremely frustrating. Thinking it's the mouse, I tried another mouse - same problem.
Both mice are USB, but it does not seem to be an issue with the USB ports as my keyboard and other USB peripherals work fine. Running the C2D Extreme Quad core from a couple of years ago, X38 chipset board, 4870x2. I formatted and reinstalled the first time this problem came up, and it started again within a few hours of the reinstall. All I've got installed besides my drivers are:
Firefox
AIM
ATI Catalyst Control Panel
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Jun 16, 2012
My computer freezes randomly windows 7 ultimate 64bit so what can i do?
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Sep 18, 2010
I am trying to install Windows 7 64 bit on my system and it freezes during expanding files. I searched all forums and information thats available online, tried everything that was listed but no solution yet.
My system is Foxconn P9657AB-8EKRS2H LGA 775 Intel P965 Express ATX Intel Motherboard, Intel Quad Core Processor, 6 GB RAM on 3 slots, I had a 250 GB before this process but i bought a 1 TB 7200 RPM HD thinking that it would solve the problem somehow.
I took out all USB items including mouse & keyboard and using PS2 mouse/kb now. Also took out 2 RAMs leaving only one 2 GB. Now the machine only has the mother board, processor, video card, 2 gb ram, ps2 mouse & keyboard, and the monitors.
I checked BIOS, and i have the latest update. Tried everything on BIOS from setting it to Safe Mode, Disabling all USB ports, Internal Audio Device, and pretty much everything that i found online. Im just yet to flush the BIOS, change DVD drive and install it from a flash drive.
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