Windows 7 Freezes, Mose Still Moves, Then It Try A Reboot?
Feb 4, 2012
it had a clean install of windows 7 proffesonal.i started to personalise it.the next day 20 min in to the sesion it froze.mouse is stil movebl and the programs can be maximised and minimised but nothing els.my musik was stil running with no delay or errors. it stayed like that for about a min befor it tryed a reboot. when it rebooted it cudnt find the system disk. i have to manualy power of and on for it to work agein. and afther that it just ceep doing it. it happens with no waring and can even happen when im not there. it happens all fro 5 min to one houer.
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Feb 1, 2013
I have upgraded from 32 bit Windows 7 to 64 bit Windows 7, and I've been having problems with it. After a while, a program would freeze, then everything else would freeze. I have checked for viruses, chkdsk, sfc /scannow, memtest86+, defragged updated my graphics drivers, etc, until I finally re-installed. The problem still persists, but it's not as dominant, but it is preventing me from working properly. I feel it's kinda obvious that something is activating it (but still random) but I don't know what.
Here is my System info:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4541 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: Total - 1174695 MB, Free - 914805 MB; D: Total - 255999 MB, Free - 45742 MB;
Motherboard: Dell Inc., 0TP406
Antivirus: Microsoft Security Essentials, Updated and Enabled
And I attached some log files from DxDiag and HijackThis at the bottom of this post.
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Feb 20, 2013
i've recently built a mid-range system & game wise it's great, but i've been having the same issue.
intel core i7 920 2.66ghz
6gb patriot g series 1600mhz ram 9-9-9-24
320gb 7200rpm seagate barracuda sata hdd
his radeon hd6850 iceq x turbo
corsair h50 hydro series
the issue i'm having is that sometimes, during a Internet video, an online streamed video, photo-editing or even browsing pictures in my pictures, everything suddenly freezes, i can't move the mouse, keyboard, the screen remains frozen on whatever it was on at that time, and even after waiting it doesn't come back to life and i have to reboot.. on the rare occasion it comes back to life, it does so with a 'beep' i've tried re-formatting completely, to no avail. i've ran a disk check, an sfc in dos, several memtests, defragging and i've purchased a new psu, updated my bios, chipset, and all other drivers but i just can't get it to stop.. i am at a complete loss. all of these tests provided positive results, no errors. i've monitored my temps and my gpu idle at 34 with a high end of 62 when fully gaming, and my cpu idles at 37 and never goes past 60 when fully gaming, does anyone have any idea at all? the only ones i have remaining are that the hard drive is on the way out, but it doesn't make sense because the disk check reports zero errors.
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Sep 27, 2012
I've recently just got a BSOD after several freezes and reboots(mostly on startup) and hoped that someone could figure out the problem. I've done what someone suggested and cleared out some software but it seems that the problem still persists. I just requested a new motherboard from the manufacturer
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Aug 26, 2012
My HP Presario CQ62 acts strangely since last night. After playing videos and audios for a while, suddenly there is no audio when playing videos or audio clips and the system freezes and I turned it off. I just updated iTunes to the latest version and was syncing with the iPod. I also updated Avast free anti-virus to the latest version about 2 days ago. That was last night. This morning, I also experienced the same thing. I was also syncing using iTunes. I was using Chrome and after I closed it it would not start again. Then the system reboot itself. Recently I also use msconfig to uncheck HPMSGSVC.exe (and a few other options) because it was taking so much time to boot up.
What is causing this suddenly no audio problem, among others, I described. Windows froze again after I typed the last sentence. I shutdown and restart windows. This happens after 1-3 hours of use since last night.
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Feb 12, 2013
It freezes everytime i put it into sleep mode, and also when i reboot it. In sleep mode, the monitor turns off, but the computer continues to run (fans and lights are still on). I at first thought it was a PSU issue, but then it started to hang during games and it also freezes while booting the computer. The first time it froze mid-bios, then it froze a couple of times after the bios (when loading an OS), and it is now frozen on the windows boot screen (The logo and "Starting Windows").
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Mar 9, 2012
Over the last couple of days my computer randomly freezes and i have to force reboot it happens at random. So I checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log name:system
source:kernel-Power
Event ID:41
level:critical
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
[Log] .....
Specs:
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 6144MB RAM
Hard Drive: 1 TB
Video Card: NVIDIA GeForce GTX 260
Sound Card: Speakers (High Definition Audio Device)
Speakers Headphones: Logitech g35
Keyboard: LogitechG110 Gaming Keyboard
Mouse: Logitech Mx518 Gaming Mouse
Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Motherboard: ASUS M4A79T Deluxe AM3 DDR3 AMD 790FX ATX AMD
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Jul 2, 2012
Firstly, my computer was going into shutdown last night when I finished using it. I came back in because it sounded like it was still on, and it had rebooted itself and tried to begin a repair automatically.Secondly, I let it continue this, only to come in at 11pm the following day (it was 3AM when I got off) and it was still repairing.Then, I cancelled it (which it told me I couldn't do, so I rebooted) and went back in and logged in. I started Avast to check for viruses and both scans (quick and full) flashed on and off quickly without scanning, so I figured there must be a virus preventing it from scanning. I scheduled a boot-time scan and rebooted.When it logged back into Windows, it did not boot-time scan, but instead just moved on and logged in. I checked Avast and it said I was unprotected. I tried to go get Malware Bytes, and it crashed and then BSOD.I tried to boot up in safe mode and the safe mode startup froze at classpnp.sys, as did safe mode with netowrking (I was going to try a remote access from my laptop to fix it.)When I try to boot up normally, it freezes on the Windows logo.When I try to boot from 'last known good config.' it freezes or goes to a black screen.On all accounts it BSODs after a short time.The few times I've gotten it to boot up and log in, everything loads up, then it BSODs again or freezes before I can get Maware Bytes up and BSODs. As far as where I could have gotten a virus (which I suspect this is caused by) is that recently I downloaded and installed the "Listening Singing Teacher" (which will not allow me to uninstall because it says that something was not installed properly.)As I was working on this post, I got it to boot all the way up and log in. I tried allowing remote access from this laptop and it wouldn't let me get to the network menu to select it. I then tried to open the internet, but it refused. I then tried to do a system restore, but the start menu froze before I could open it. Then BSOD and reboot.I just tried Safe Mode again and it froze on Classpnp.sys once more.
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May 11, 2012
Ok, so I am going to try to explain this as thorougly as possible while trying not to sound like an idiot in the process. I am by no means computer savvy so anyone that has any advice will more than likely need to talk to me like a 5th grader. I am ok with that. Since installing a Windows Update about a month ago, my screen will randomly lock up. At times it will clear itself after a couple of seconds and state something to the effect that "display driver amd has stopped working and recovered." Other times it will stay frozen for about 10 minutes and then will start functioning properly again. More often than not though, it will stay frozen indefinitely and require a hard reboot. This happens during mundane activities. No extreme gaming going on. Generally it is while just browsing the net. It tends to happen more often to my wife who uses it during the day to work through a VPN. I don't believe there is any correlation though. I have read multiple forums on the web and have tried several things, from cleaning the registry to uninstalling the driver software and reinstalling it in safe mode. The latter seemed to work last night but today my wife started having the same issue again.
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Jun 22, 2011
I've been using a Java Applet on my notebook, but the other night I was at home without it. So I decided to run it on my desktop instead. When I tried to run the installer for the Applet, my system slowed to a massive crawl. The problem seemed to big to be installer-specific, so I loaded up my E-banking, which uses Java. This didn't just slow my system to a crawl, it down-right froze it, requiring a hard reboot. In short, using Java will freeze or slow down my system massively. I've tried the following myself:
1) Installing latest drivers for my Radeon 4870 video card
2) Uninstall Java, re-install Java
3) Disable Windows Firewall
None of this has worked. I've tried in both Firefox and Chrome, same results, though Firefox seems more prone to the freezing problem.
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Mar 29, 2012
I've been looking for a fix for 5 hours and no luck-
System restarts as soon as it enters the splash screen, but I can enter into safe mode-
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Mar 29, 2012
I've been looking for a fix for 5 hours and no luck- System restarts as soon as it enters the splash screen, but I can enter into safe mode - SFC /SCANNOW Detects nothing.
Tried bootrec commands and did nothing.. .
Tried chkdsk /f /r and still nothing. . .
Tried start up repair like 30+ times and it didn't fix it and said no root cause.
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Oct 19, 2012
my mouse pointer moves very slow. my laptop is dell i3, windows 7
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Nov 2, 2012
I have a newer HP laptop that I have been playing Spider Solitaire on frequently without problems for the past six months. This week, out of the blue, any card moves are taking 7-13 seconds to complete. I then tried regular Solitaire and it is having the same problem. This obviously makes playing these games impossible. These are the fixes I have tried so far:
1. Update graphics card driver - states I am using the most current driver.
2. Ran sfc /scannow to search for corrupted files - can was OK.
3. Tried turning games features off then back on in the control panel - no help.
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May 30, 2012
Windows 7 ... just installed a new Logitech K759 Solar keyboard and am using an 'old' Logitech M705 mouse via one Unified receiver (obviously both are wireless)Frequently, and unexpectedly, a full-screen window moves (and size is changed) when the mouse is left-clicked (also seems to occur when the cursor is moved with the mouse). When this happens, the window can't be closed by clicking on the 'red X' (in upper left corner) - the window will arbitrarily change back to full-screen but I cannot type or click on anything. Right clicking (on an 'empty' area) seems to 'freeze' the window in full-screen mode and I can continue typing.There isn't any other wireless transmitter (wireless phone etc) nearby (plus have never had this problem before) so interference doesn't seem to be problem.
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Jan 30, 2012
my mouse not moves at all
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Apr 20, 2011
Windows | Windows 7 | Hardware and Drivers How can I keep my cursor from making random movements on my computer w/o me touching it?It also move whatever webpage I'm on to the bottom of whatever page I'm on whether I want to or notI have lost letters I was typing when I clicked outside the monitor to make it stop moving. It's VERY annoying. So...I installed the Windowns 7 Home Premium update, changed mice (3 different ones now in three to four different usbs. I've run Norton, AVG, and House call and still have the problems.
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Sep 12, 2010
i keep my taskbar at the bottom of the screen, using Windows 7 64b, HP fully updated. It seems like occasionally I'll click on a folder on the taskbar, maybe accidentally drag and right-click, (I can't replicate how exactly), but the whole taskbar will end up getting moved to the top of the screen. I though it's not suppose to be able to move if the taskbar is locked, does someone know if it's a bug or maybe an option I can checkbox somewhere to prevent it from moving ever in the future?
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Dec 8, 2011
Just did a fresh install and now when I install any software my mouse will immediately jump to "next" or "install" of that software pop up. How do I disable this feature?
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May 20, 2012
I can nove the cursor with the mouse, but multiple clicks will not fix a location so I can start typing
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Jul 14, 2012
my mouse moves but cannot click anything
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Jan 22, 2013
I have a Dell XPS laptop running Windows 7 Home Premium that is nearly 1 year old - it has not been dropped or damaged in any way with liquid/food. My mouse (normally controlled by a touch pad) continues to move on its own to the bottom right hand corner to the show desktop toggle or the time/calendar area. It does this even when I am using the mouse.
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Aug 26, 2011
Laptop works fine, BUT when i move it ( say, to put it on a table or set it down beside me ) the built in mouse / pointer, fails to work properly. When I scroll on the pad, it barely moves and frequently will only move on one axis. The only solution I have at the moment is to physically close the laptop up, immediately reopen it and log in again and all is well until i move it again.
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Dec 1, 2012
I've been having the problem of mouse/touch pad being able to move but somehow, i just can't click on anything with my laptop a few days ago. It just feels like everything is in the "not responding" state when using the mouse and also the touch pad but then everything seems just fine when I use my keyboard to operate them. I've tried formatting my laptop myself and also sent it to a shop to do it, but nothing has changed And also, ever since this problem occur, my laptop seems to be slowing down no matter is shutting it down or running a program.
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Mar 18, 2012
I generally like to have a clean desktop -- so I put my desktop icons in a familiar location. The trash can always goes in the bottom right, important computer shortcuts / folders in the top right, etc.. However, (I can't say how long its been happening) I use a lot of fullscreen applications (games, mostly), most of the time launched from Steam. When these games exit, my icons are randomly placed. I've noticed that they tend to be close to the top right of the screen extending to the middle of the top. They are not all lined up, there are often spaces in between them.
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Oct 17, 2011
I am using an HP Targus HD compliant mouse, but my touch pad (Synaptics V7.0 Touch Pad on PS2 port) is clearly the default pointer and if I try to remove it, I am left with no pointing devices at all! I have tried changing the USB connections for the mouse, but to no avail
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Nov 21, 2011
When I click and drag on the title-bar of a window the window border moves to the new location then when I release the mouse the window springs into the re-located border.This has only started to happen after I changed the partition size of my c: drive. Obviously, some setting has been changed and I have no idea as to how to reset it.
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Nov 8, 2011
I am having the weirdest problem with my computer. randomly my mouse will just stop opening programs/applications, i cannot click on anything in the taskbar etc. I have also tried a different mouse... & reformatted my computer back to the bare basics, reinstalled all the drivers to no avail. one minute i am playing BF3 fine or doing something else and down it goes... the only thing i can then do is reboot my system and go again.
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Apr 20, 2012
My computer hard drive crashed a week ago and most of my back-ups went with the system. So, I got a new 500 GB drive and have been re-installing everything from scratch. I started with a clean install of Windows XP (service pack 2), which took forever to get all the up-dates done. Then I upgraded to Windows 7 and did the up-dates for that. I didn't make a recovery disk at this point because I wanted to get everything installed first.Unfortunately, the last time I went to reboot it failed. When I power-up the computer it stalls out on the Dell BIOS screen. I can't get into Safe Mode, Setup, or the Boot Menu because my keyboard and mouses are not working. They are both USB and none of my USB ports are working. (Also, I have not PS/2 ports on my machine.).
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Sep 17, 2012
I dont really trust what they say because when I checked the review.. its not that good.. so finally i plan to ask from this forum instead, hoping to get answers..What are the best VCD burning program you guys ever used? I want the one that can accept all types of video and convert it on its own and burn it... Easy to use is a must...I have tried the latest Nero but its not good at converting Mp4 files... because when i burned them... the video moves so fast as if they are fast forwarded but the voice lagg behind... there goes my CD wasted...And i have tried Ashampoo as well but they did not recognize mp4 files, only mpeg... i have video converter but what i want is one program to do it all.. drag the video to the program and all i have to do is wait til its done..hoping to get your replies soon.. any software will do... i prefer the simplest and easy to use.. it can be free or paid.. but if paid make sure its worth it
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Nov 28, 2012
i have random freezes sometimes they are glitchy and rarely bsod all on bootup or up to about half hour in (which also turns of the mouse). also Internet doesn't autoplay playlists and all sugestions next to the video are black. this started a few weeks to a month ago, first it seemed just a minor annoyance but it started to become more often the last few days. i've tried some checks but without success.
also i remember the week before those crashes that twice the screen driver crashed for a second or 2 and then a message popped up about how a monitor driver crash was adjusted, always when i played a certain game that is still in beta so i taught it was the game.
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