Computer Randomly Freezes On Sleep And Reboot
Feb 12, 2013
It freezes everytime i put it into sleep mode, and also when i reboot it. In sleep mode, the monitor turns off, but the computer continues to run (fans and lights are still on). I at first thought it was a PSU issue, but then it started to hang during games and it also freezes while booting the computer. The first time it froze mid-bios, then it froze a couple of times after the bios (when loading an OS), and it is now frozen on the windows boot screen (The logo and "Starting Windows").
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Mar 9, 2012
Over the last couple of days my computer randomly freezes and i have to force reboot it happens at random. So I checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log name:system
source:kernel-Power
Event ID:41
level:critical
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
[Log] .....
Specs:
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 6144MB RAM
Hard Drive: 1 TB
Video Card: NVIDIA GeForce GTX 260
Sound Card: Speakers (High Definition Audio Device)
Speakers Headphones: Logitech g35
Keyboard: LogitechG110 Gaming Keyboard
Mouse: Logitech Mx518 Gaming Mouse
Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Motherboard: ASUS M4A79T Deluxe AM3 DDR3 AMD 790FX ATX AMD
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May 11, 2012
Ok, so I am going to try to explain this as thorougly as possible while trying not to sound like an idiot in the process. I am by no means computer savvy so anyone that has any advice will more than likely need to talk to me like a 5th grader. I am ok with that. Since installing a Windows Update about a month ago, my screen will randomly lock up. At times it will clear itself after a couple of seconds and state something to the effect that "display driver amd has stopped working and recovered." Other times it will stay frozen for about 10 minutes and then will start functioning properly again. More often than not though, it will stay frozen indefinitely and require a hard reboot. This happens during mundane activities. No extreme gaming going on. Generally it is while just browsing the net. It tends to happen more often to my wife who uses it during the day to work through a VPN. I don't believe there is any correlation though. I have read multiple forums on the web and have tried several things, from cleaning the registry to uninstalling the driver software and reinstalling it in safe mode. The latter seemed to work last night but today my wife started having the same issue again.
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Oct 15, 2011
last night i was just minding my own business watching Internet videos, until my computer just randomly restart. the tower was still fully powered but the operating system restart, and now i can't boot up windows! every time i try to boot it up i get a black screen with a flashing _ at the top and it just stays there, i've tried booting up in safe mode but that doesn't work! i put good money into this computer and there's allot of important files on it for my school work on it, i'm using a friend's laptop until then.
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Aug 31, 2012
My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
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Feb 20, 2013
i've recently built a mid-range system & game wise it's great, but i've been having the same issue.
intel core i7 920 2.66ghz
6gb patriot g series 1600mhz ram 9-9-9-24
320gb 7200rpm seagate barracuda sata hdd
his radeon hd6850 iceq x turbo
corsair h50 hydro series
the issue i'm having is that sometimes, during a Internet video, an online streamed video, photo-editing or even browsing pictures in my pictures, everything suddenly freezes, i can't move the mouse, keyboard, the screen remains frozen on whatever it was on at that time, and even after waiting it doesn't come back to life and i have to reboot.. on the rare occasion it comes back to life, it does so with a 'beep' i've tried re-formatting completely, to no avail. i've ran a disk check, an sfc in dos, several memtests, defragging and i've purchased a new psu, updated my bios, chipset, and all other drivers but i just can't get it to stop.. i am at a complete loss. all of these tests provided positive results, no errors. i've monitored my temps and my gpu idle at 34 with a high end of 62 when fully gaming, and my cpu idles at 37 and never goes past 60 when fully gaming, does anyone have any idea at all? the only ones i have remaining are that the hard drive is on the way out, but it doesn't make sense because the disk check reports zero errors.
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Mar 1, 2012
I'm positive that I'm not bumping into the mouse or anything to accidentally wake it as I make sure to turn my wireless mouse off once I've finished a session on the computer. and often times the computer will wake in the middle of the night. I will select sleep mode before going to bed and when I wake up it will be running like normal
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May 22, 2012
My computer has been randomly crashing after it goes to sleep. After trying to find answers by searching, it seems like it may have to do with a driver, but I can't understand the dmp files. I also cannot open the xml file. Attached is the message I get when I start the computer again. I tried to attach the dmp and xml files, but it says I do not have permission when I click "open" to upload them. I am running Windows 7 x64.
Problem signature:
Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A5A060
BCP3: FFFFF8000403D518
BCP4: FFFFFA8003A1EAB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that describe the problem:
C:WindowsMinidump 52012-23134-01.dmp
C:UsersFrankAppDataLocalTempWER-44195-0.sysdata.xml
Read our privacy statement online: [URL]
If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Mar 25, 2012
Computer runs very slow. Computer freezes randomly. Does not want to boot past windows startup except for in safe mode(SOMETIMES). IF IT BOOTS takes and an incredibly long time to get to the desktop (20-45min). Does not want to run programs. Runs EXTREMELY slowly (makes a windows 95 pc look like a speed demon.) Random restarts, restart loops, and shutdowns. Sometimes after turning on it will immediately shut off then turn back on. Keeps recommending windows repair on startup. Wants to run chkdsk, then freezes on it.Malware detection programs. Hardware diagnostic programs. registry tools. disk defrags. Driver updates. Windows updates. BIOS update. System restore. Windows repair tool. Repair installation (twice). WINDOWS 7 CLEAN INSTALLATION (twice).Exactly the same as the first day it started happening. So not only did I lose all programs and files, but my pc still runs like crap. Also, this is a higher end pc under a year old. [code]
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Jul 13, 2011
I just recently bought my computer, It's been only about 4 months. I spent about 3k on it. It has 16 gigs of ram, Asus motherboard, ATI firepro v7800 which is a $750 graphics card, liquid cooling for my processor and I have a 120 SSD. Since a week or so I've been noticing my computer do weird stuff like if I'm listening to music and doing some work with 3d softwares the sound randomly lags a bit for about 1-3 seconds. And sometimes it messes up my mouse cursor.I spent quite a bit of money on my computer and bought all the parts that were top of the line 4 months ago. I would expect a new computer worth 3k to work exceptionally well and not be slow or anything. Does any have any idea what might be causing this problem? Do you think a part might be deffective and is not working properly and so how would I test it to confirm?
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Jun 28, 2012
Since last month my computer (Windows 7, 64-bit) has been randomly freezing up for a long time. When it gets frozen, I get the busy icon (like a rotating circle) in place of my mouse pointer. I click anything nothing works, it completely freezes. I have a habbit of opening too many tabs (maybe more than 50-60 on 2-3 windows)on my chrome and firefox. So i used to think that it was happening because of that. So i stopped opening so many of them and started using IE and opens maximum upto 5 tabs at once. But the system still freezes. Sometimes when it freezes I leave the system as it is for about 20-30 mins then it comes back to normal again for few mins then restarts it to come back to normal. Many times, i did the forced shut down but when I start it again, the OS is still frozen; sometimes before logging in (i.e when WIN-7 starts) but most of the times, just after logging in (after entering the password and clicking the log in button). I tried the memory scan by Avast free AV but it showed no errors. I have MSE installed before I disabled it and started Avast. Also I got MalwareBytes Anti-malware installed. I ran full scans for all three but to no avail. Also my HDD (500GB) is 45% free so no issue in that area.
Also, when it freezes upon startup i sometimes see just a header of a window titled as SSCKbdHK.exe. Searched it and found that it is not a virus and just a Samsung keyboard process. Also earlier, sometimes when after 20-30mins, system comes back to normal state, after 1-2 flipping of screens an error which was something like "NVIDIA GeForce 310M driver ver 8.16.189.11 had encountered problems and had been restored back." I tried searching for drivers on OEM website and saw that this was the latest driver available there. but on Nvidia site, the latest driver is 301.42 (may 2012 release). Should i try installing it and check??
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Jan 9, 2011
When i mean freeze i mean, completely freeze, im not able to access task manager, or move my mouse, or even turn on/off num lock, everything just freezes and i have to restart my computer by holding my power button down. I have recently reformatted my computer completely to try to fix the problem, but it still freezes. I have also ran memtest for 9 passes and had no errors, so im kind of out of options.
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Jun 24, 2012
Recently my pc has started to freeze again, it did not short of a year ago untill i took it to peices and removed the dust from the mother board since then it's been fine.. Until about a week ago. i took it to peices to find no dust. I've tried everything. Whiping the computer, Updating drivers, re installing drivers. everything.
It usualy freezes alot when its first turned on, like not even getting past ''Windows is starting up''i leave it on freeze for a few hours then its working, It's like it just needs to warm up?..
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Mar 3, 2010
I have a computer at home that is experiencing what are (to me) some strange symptoms. Whenever the computer is being used it sometimes randomly freezes or locks up. Occasionally these locks are temporary, and then the computer resumes function as normal. Other times however, the computer locks up until a hard reset (when it does this, the sound also begins an endless loop of the same sound although eventually it progresses into a different sound but still very choppy and looping).
This is a seriously annoying problem, since it is so random that we have to constantly be saving work on the computer so that we don't lose it. The computer is used for a home business, and is only used for Quickbooks, internet and internet radio. The occasional card program or some such, but never anything too intense.
The computer is an older HP. It has an Athlon processor and 2056mb of RAM. I purchased a new hard drive for and installed a fresh copy of Windows 7 Home Premium 32bit. I checked the hard drive with diagnostics and everything checks out. I ran Memtest for 24 hours and got 0 errors with the memory. I've also stressed the CPU with Prime 95 and have not experienced the issue. It seems to happen randomly and with 0 warning whatsoever. I am completely stumped as to what the problem could be. I'm hoping some of you have some advice for me.
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Jul 2, 2012
Firstly, my computer was going into shutdown last night when I finished using it. I came back in because it sounded like it was still on, and it had rebooted itself and tried to begin a repair automatically.Secondly, I let it continue this, only to come in at 11pm the following day (it was 3AM when I got off) and it was still repairing.Then, I cancelled it (which it told me I couldn't do, so I rebooted) and went back in and logged in. I started Avast to check for viruses and both scans (quick and full) flashed on and off quickly without scanning, so I figured there must be a virus preventing it from scanning. I scheduled a boot-time scan and rebooted.When it logged back into Windows, it did not boot-time scan, but instead just moved on and logged in. I checked Avast and it said I was unprotected. I tried to go get Malware Bytes, and it crashed and then BSOD.I tried to boot up in safe mode and the safe mode startup froze at classpnp.sys, as did safe mode with netowrking (I was going to try a remote access from my laptop to fix it.)When I try to boot up normally, it freezes on the Windows logo.When I try to boot from 'last known good config.' it freezes or goes to a black screen.On all accounts it BSODs after a short time.The few times I've gotten it to boot up and log in, everything loads up, then it BSODs again or freezes before I can get Maware Bytes up and BSODs. As far as where I could have gotten a virus (which I suspect this is caused by) is that recently I downloaded and installed the "Listening Singing Teacher" (which will not allow me to uninstall because it says that something was not installed properly.)As I was working on this post, I got it to boot all the way up and log in. I tried allowing remote access from this laptop and it wouldn't let me get to the network menu to select it. I then tried to open the internet, but it refused. I then tried to do a system restore, but the start menu froze before I could open it. Then BSOD and reboot.I just tried Safe Mode again and it froze on Classpnp.sys once more.
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Jan 9, 2013
My laptop is an Asus G74-SX running Windows 7 Home Premium 64. [code] My computer randomly freezes (even as I was writing this post it froze for a while and i had to wait for it to come back to life). I am not sure why this is happening as it has been great for over a year. Also the when I put it to SLEEP (not hybrid or hibernation) it takes a LONG time (over 2 mins to hours).I have restarted my computer 5 times yesterday and a couple times today, because it just stops working. If i open Task manager I get (NOT RESPONDING).. which has only happened this week.. not sure why.Even by right clicking on My Computer to see my specs all I can see is Installed Memory: Not Available (Should say 12gb)Processor: Not Available (should say 2.0ghz)it's happened twice that Windows Explorer is not responding (as in the windows viewer not the browser)I am running 2013 AVG Free Anit Virus - and it's never been an issue.
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Apr 15, 2012
ive been searching for a problem thats bothered me for quiet a while and i just cant seem to fix it, my problem is that when im using my computer it will randomly freeze whether im watching Internet videos, browsing the net or just playing games (starcraft 2, league of legends) ive reinstalled windows 7, ive tried updating my drivers but it just wont go away, so when it freezes it just stays at the screen it froze at and the sound is like looping and it does not go to a bluescreen or reboot i have to hold the power down.
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Jul 25, 2009
My computer seems to be running fine and then it will suddenly shut down or freeze until I am forced to re-boot, does anyone else have this problem? If so, how do you fix it,
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Oct 18, 2012
Lately I have been having problems with my laptop. It freezes randomly. Most of the time it's when I want to shut down the computer it just says "shutting down" but it doesn't till I hold the power button. And when starting up it's stuck once in a while and every time I try to disconnect my wireless internet it just gets stuck and ctrl + alt + del doesn't work at all.
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Jul 8, 2011
just wondering how i would figure out whats up with my computer freezes that started happening like a week back. nothing new installed no viruses, did a defrag. i got windows 7 32bit and these freezes appear very random. from just staying on desktop, in game or even once on my windows error recovery screen from restarting after a freeze. dont believe its a heating issue and dunno why its happening all of a suddencpu: intel pentium dual core (oc 3.3)mobo: gigabyte g41m es2lram: 1x2gb ddr2 800vid card: nvidia 9800gt
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Dec 5, 2012
this computer is working away for surveillance purposes. It has been crashing since installation, maybe once every two days. The computer does not restart neither shuts down. It justs freezes, and happened once when I was there. I tried to turn on the display but it acted like nothing was connected, so I could not see if there was a BSOD.I opened the Event Viewer and the last event I can see (for example this very last time, the computer froze at 04:29 AM), under "Error" category, it displays: The device, DeviceHarddisk0DR0 has a bad block. The error appears 3158 times, from 01:12 AM to the time of the crash.Do I have to replace the HDD or would it be something else? [code]
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Mar 9, 2012
since one month or so my new built computer freezes randomly. it doesnt matter if i am browsing in the internet or playing online games..i analysed a memory.dump file using windows debugger. [code]
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Apr 6, 2012
my computer has been freezing and randomly restarting the last couple of days.
When it restarts sometimes it has to boot a couple of times, it seems as though it can' boot the BIOS, the bios splash screen is also different, this also changed 2 days ago. The first couple of times it froze, now it just restarts randomly. I suspect the motherboard.
System Info:
- x64 Windows 7 Professional
- Full Retail
-Age of system hardware: 4 years
-Age of OS installation 6 months
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Jun 14, 2012
My computer is an Alienware M11x R1 (yes yes, gripe all you want, I like them!) running Windows 7 Premium 64 bit. Okay so since the day I got my M11x it has been freezing randomly. No one could find the source of this problem, though I seem to have located it recently...
Whenever I have an external HDD plugged in my system will completely lock up randomly. Can't move the mouse or do anything, the last sound that was playing hangs (Ie. if a song was playing the song would go kind of "zzzzzzzzzzzzzzzzzzzzzzzzzz-" continuously), and I have to shut it off by holding the power button. It can go for a week without locking up or it can lock up two times in a single day. It also does this with some random programs that it just doesn't seem to like very much.
I just went out and bought a new HDD to see if it was a compatibility problem (the old external I was using was fairly old) and it just froze up again while using the new one...
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Aug 2, 2012
Recently in the past couple of weeks my computer has been freezing at random internals with absolutely no warning or prompting at all. It's not a case of me opening a specific program, or making it perform memory-intensive tasks -it will just completely freeze up out of the blue. This morning, all I did was turn it on and by the time I came back from making my cup of tea it had frozen itself. The other day I was typing a sentence onto a word document with no other programs open and it froze. The entire laptop becomes unresponsive -the capslock key doesn't respond, although interestingly enough my graphics tablet seemed to still be responsive (the lights would change colour like normal when I use my pen on it). The only option I have is to do a hard reboot.
This has been happening intermittently for the past couple of months (perhaps starting around June?), but it's only recently starting to get worse. Before it happened once a week, and now it's starting to happen about once a day. I've run a virus check, registry clean and deleted some of my most recently installed programs but neither of them have helped.
The computer runs fine otherwise -no excessive slowing down, no crashing programs..
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Aug 8, 2012
So this has been happening ever since I got my computer. I took it in to see if a service could take a look at it and they ran a benchmark to get the usage to 100% for like 22 hours. Computer was still running fine he recommended me to get a UPS because it could be browning out but that solved nothing.
So what basically happens is that once a week or 3 times a day, it happens randomly, could be while playing a game or just browsing the web. What happens is that the monitor just freezes it is still on it is like a screenshot of my screen it stays still, cursor stops, audio stops, everything. The computer is still running fine it could be a failure in hardware but most likely not. It is not the monitor itself because it worked fine with the same monitor with my previous computer and I just got a new monitor last week.
I also noticed is if it happens once then it'll happen a few more times in a day then it'll stop for 1-2 days and start again, could just be a coincidence but I don't know...
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Oct 9, 2009
I was one of the lucky people who got an advance retail copy of Win 7 Ultimate. I've installed it on my HP Pavilion DV7 laptop and have discovered that both sleep mode and hibernate mode cause the computer to lock up completely requiring a forced power down. When entering sleep or hibernate mode the screen will shut off,
you'll see a few seconds of HD activity and then the computer completely locks up. The backlit multimedia keys above the keyboard remain lit (these normally turn off in sleep or hibernate mode) and all keys and buttons are unresponsive except the power button, which I can hold down for 5 seconds to force a power-off. The laptop shipped with Vista Home Premium, both sleep and hibernate modes worked perfectly with Vista.
I have updated the BIOS to the latest one which HP says is needed as it adds Win 7 support. I have read the other threads on the site talking about making changes to the various power settings, I have tried all of those suggestions and nothing seems to work. Unfortunately, the BIOS on this laptop does not have settings where I can edit the S1 and/or S3 modes but, again, sleep/hibernate worked perfectly under the previous OS. Has anyone seen something similar on another system and managed to fix it?
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May 22, 2011
When i play league of legend while using skype, my computer tend to freeze and stops functioning. This is a recent problem which has not happened before in the past.
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Jun 16, 2012
My computer freezes randomly windows 7 ultimate 64bit so what can i do?
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Jan 12, 2012
i am currently unable to work on assignments on my own computer or enjoy games because it freezes completely sporadically requiring a hard boot. essentially the computer freezes on me and the keyboard becomes disabled and unresponsive. the mouse cursor on the screen slows down, like the sensitivity was turned down 95%, and moves sluggishly, and then i know the freeze is coming. the computer desktop freezes completely, the keyboard becomes disabled and sometimes the screen turns a faint transparent white depending on what application i am running. the cursor then turns into an animated hour glass that i can move around the screen totally normally, with no lag, but everything is unresponsive. i then need to do a hard boot and end up frusturated, tempted to through my computer at the wall.i've scanned the computer with at least 10 different reputable antivirus programs and i have repaired all the registry errors. i've uninstalled programs i no longer need and searched all over solutions, to no avail. [code] i looked at event viewer to try to see a log of the issue but the only error it reported was id 41, from the hard boot. when i'm on Internet and it locks up permanently, the Internet video continues to play.also the freezing is totally random and sometimes i can go for 5h without it happening, other times it freezes up within 10 minutes. usually it freezes up between 10-30 mins of system starting up.
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Jan 21, 2012
About 2 months ago I started getting random freezes and would have to do a hard restart on my computer to restart. To see if it was a virus or any kind of malware, I did a clean reformat of my hard drive and was still having issues. Eventually it started taking forever to boot up and load files and I got a SMART status bad message. So I wound up replacing my hard drive with a brand new one and did a clean install of Windows 7. That seemed to fix the slow boot and file load times but now I'm still getting freezes. However they are not random. They seem to happen when I don't touch the computer for awhile, whether I have a program such as something downloading in the background or not. They also seem to happen when I close the computer and put it to sleep and leave it like that for awhile. I try to wake it up and I only get a black screen, however my computer is on as I can hear the components.
The strange thing is as long as I am actively using the computer it doesn't seem to do this. I was on it for about 6 hours yesterday night and nothing happened and the computer was working fine. I did various hard disk scans even though I know it can't be the hard drive seeing as I just replaced it. It also isn't my graphics card as I uninstalled the driver and let my computer run for awhile with the standard VGA adapter and it still froze after me not touching it for awhile. I also did a windows memory diagnostic scan and nothing came up. I'm thinking there are 2 seperate problems with my computer, one that I fixed by replacing the hard drive (the slow boot time and file loading times, it took me 20 minutes to open up windows explorer, it doesn't anymore.) and another that I am unsure of. Should I do more memtest passes? I heard that one is not enough and that you should do up to 7 to make sure your RAM isn't faulty.
Here are my computer specs:
Model: Samsung R780
OS: Windows 7 Home Premium (64-bit)
Processor: Intel Core i5 2.27 GHZ
RAM: 4GB DDR3
Graphics Card: Nvidia GeForce GT 330M (1GB Video Memory)
Hard Drive: 500 GB Hybrid SATA/Solid State (4GB of solid state memory), this is the new hard drive that I purchased.
I tried downloading updates for a game and it immediately froze. So maybe the freezing is still happening on a random basis...
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