Computer Randomly Shut Off, Won't Reboot
Oct 15, 2011
last night i was just minding my own business watching Internet videos, until my computer just randomly restart. the tower was still fully powered but the operating system restart, and now i can't boot up windows! every time i try to boot it up i get a black screen with a flashing _ at the top and it just stays there, i've tried booting up in safe mode but that doesn't work! i put good money into this computer and there's allot of important files on it for my school work on it, i'm using a friend's laptop until then.
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Jun 12, 2012
My sisters computer is showing a screen that says windows resume loader and i cant move the arow keys to highlight my choice
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Oct 18, 2012
Lately I have been having problems with my laptop. It freezes randomly. Most of the time it's when I want to shut down the computer it just says "shutting down" but it doesn't till I hold the power button. And when starting up it's stuck once in a while and every time I try to disconnect my wireless internet it just gets stuck and ctrl + alt + del doesn't work at all.
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Feb 12, 2013
It freezes everytime i put it into sleep mode, and also when i reboot it. In sleep mode, the monitor turns off, but the computer continues to run (fans and lights are still on). I at first thought it was a PSU issue, but then it started to hang during games and it also freezes while booting the computer. The first time it froze mid-bios, then it froze a couple of times after the bios (when loading an OS), and it is now frozen on the windows boot screen (The logo and "Starting Windows").
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Mar 9, 2012
Over the last couple of days my computer randomly freezes and i have to force reboot it happens at random. So I checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log name:system
source:kernel-Power
Event ID:41
level:critical
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
[Log] .....
Specs:
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 6144MB RAM
Hard Drive: 1 TB
Video Card: NVIDIA GeForce GTX 260
Sound Card: Speakers (High Definition Audio Device)
Speakers Headphones: Logitech g35
Keyboard: LogitechG110 Gaming Keyboard
Mouse: Logitech Mx518 Gaming Mouse
Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Motherboard: ASUS M4A79T Deluxe AM3 DDR3 AMD 790FX ATX AMD
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Aug 31, 2012
My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
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Apr 24, 2009
Recently upgraded to 64bit. Seems i have a little problem with both 7077 and 7100. The PC wont shut down, or restart, it just hangs. Occasionally it will restart but not often. Ive tried everything such as Bios checking, unplugging external equipement.
Its not any software ive installed, it even does it during setup. Will come to a part of setup where it needs to restart and it hangs, i have to manually restart it for setup to continue.
I hope someone has a clue as to what may be doing it, as i thought it was a 7077 bug and it turns out its more likely my PC then anything else.
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Nov 27, 2009
Any time I scroll throght a Pdf file.. The system freezes.. then thr dreaded BSOD.
Thus far the codes have been varied from BC d1 BC 50, etc..
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Mar 8, 2012
I have 5 windows 7 machines on a windows 2008 domain. Only the windows 7 machines from time to time do not log off.You log off at night and come in the next day and it still says logging off on the screen the only thing to do is press the power button and shut down.
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Jul 29, 2012
I ran the lastest Windows updates on my PC and when it rebooted it was stuck on the "Configuring Windows do Not Shut Down" screen for hours. Finally, I shut down and the PC would not start up. I tried to do a system restore to before the Windows update, and got errors. However, the PC did start up (and actually said the restore worked), but not everything is functioning correctly on the PC (there is no HDMI sound for example and Google Chrome Updater will not connect to the internet). I tried to do another system restore from within Windows and got the error message in the attached screen shot.
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Jan 25, 2013
I was just sitting on my bed next to my computer when I saw something weird happen, my aero theme turned off and my CPU and GPU temps both started to rise. I saw my CPU temps getting higher than I normally see them go even while gaming so I reached over and wiggle my mouse around a little. My theme went back to aero and the temps went right back down to idle. Anyone know what this could have been? I'm extremely scared to leave my PC on when I leave the house now thinking that it might overheat.
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Apr 6, 2012
3-year-old ASUS laptop running Windows 7 64-bit. I recently went through a fresh install of Windows 7 due to a major driver corruption caused by a Windows Update. Since reinstalling, various programs seem to get stuck indefinitely and nothing I can do will close them. For clarity, I'll give an example of what usually happens:
1. Program locks up
2. I try to close it. Nothing happens.
3. I try to end the application in the Task Manager. Nothing happens.
4. I try to end the process and/or process tree in Task Manager. Nothing happens.
5. I try to shut down the computer. It hangs on the "Logging Off" screen indefinitely (let it sit overnight to test).
6. I end up manually powering down the computer.
When I restart, one of several things happens with no pattern I can find:
A. It starts up normally.
B. It starts up but very slowly (maybe 10 minutes to get fully booted).
C. It hangs indefinitely at the Windows "flag" loading screen.
D. I enter startup repair (usually after "C." happens) and either startup repair hangs indefinitely or (if it loads) it can find nothing wrong or can't fix the problem.
Offending programs have included Windows Media Player, Media Player Classic, Open Office, Windows Explorer, iTunes, and Firefox, to name a few.
I use Avast! as my primary protection and it can find no problems. I've also run MalwareBytes with no success. Since it's a fresh install of Windows 7 (just a couple weeks old) and I haven't really done much downloading or exotic surfing, I have to think there's a deep-seated problem going on here. Please help before I go insane!
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Jun 3, 2012
my pc randomly freezes without any cause that im aware it happens mostly when i am gaming but also when i search the web or watch a tv show or film.I don't think its even creating mini-dumps.I could not get perfmon/report to run ive added a screenshot of what i got when i ran perfmon incase i did something wrong. [code]
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Jan 7, 2012
I have been a Mac user for 5 years and I just built my first PC yesterday so I don't know much. Is this a hardware of software issue? I'll provide any more details if requested.
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May 11, 2012
Ok, so I am going to try to explain this as thorougly as possible while trying not to sound like an idiot in the process. I am by no means computer savvy so anyone that has any advice will more than likely need to talk to me like a 5th grader. I am ok with that. Since installing a Windows Update about a month ago, my screen will randomly lock up. At times it will clear itself after a couple of seconds and state something to the effect that "display driver amd has stopped working and recovered." Other times it will stay frozen for about 10 minutes and then will start functioning properly again. More often than not though, it will stay frozen indefinitely and require a hard reboot. This happens during mundane activities. No extreme gaming going on. Generally it is while just browsing the net. It tends to happen more often to my wife who uses it during the day to work through a VPN. I don't believe there is any correlation though. I have read multiple forums on the web and have tried several things, from cleaning the registry to uninstalling the driver software and reinstalling it in safe mode. The latter seemed to work last night but today my wife started having the same issue again.
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Mar 4, 2011
I am running windows 7 ultimate and am having a problem with the computer shutting down. When I click shut down it acts like its going to work but all it does is shut off the monitor the fans andeverything else keeps running and unless I hold down the power button it stays that way but if I restart the computer and don't log into a user name I can click shut down and it works fine any suggestions?Processor is a qs9650 Asus p5kc motherboard 4gb ocz ddr3 memory Windows 7 ultimate 32 bit (gave up on 64 bit nothing but problems)
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Jun 6, 2012
I have Acer Aspire laptop 5560-Sb256 laptop with Windows 7 and lately when I go to shut it down, it gets hung up and the circle comes on...so I close the computer for the night...or whatever...later when I turn it on battery is worn down and I plug it in...Windows does not start normally but it starts.
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Dec 7, 2011
When i try to shut down or restart the computer it goes to a screen saying "Press esc for setup menu" but it's not doing anything. Every time i have to manually restart the computer.
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Jan 10, 2012
Computer is not overheated but when shut down and try to restart it will not come up
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Oct 15, 2012
my personal computer shuts off completely while working. Is it due to fan. what should i do
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Jun 12, 2012
First off, I'd like to say that this isn't an overheating issue, because I am able to play Computer intensive games (like Star Craft II) for 4+ hours with no problems, but I can't play certain games for longer than 15-20 minutes. So far it has only happened to me with 3 games:
1. Halo Combat Evolved
2. Assassin's Creed II
3. Brink
If it was only Halo, which is an older game, my guess would be that it is a driver/compatibility issue. But when it happened with Assassin's Creed II and Brink, it totally baffled me as to what could be the problem. Before they shut down, They usually freeze for a second and then the screen goes black and then shuts down(without restart). Brink had the odd case of having it go a bit laggy, and the textures being blurry(not loaded properly) and then freezing>shutdown.because its making me feel insecure as to whether I should get other games, because I'm afraid my laptop will turn off, and I won't be able to play it properly.Oh I'd also like to say that after a shutdown, CS : S gets very buggy for a bit, and then returns to normal, I haven't noticed it on any other games happening though.
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Jul 20, 2012
my Windows 7 starts up really fast probably about 1 min. and then I can use the system but one eye shut down I get stock at the shutting down screen where I see a loading symbol and it just says shutting down for probably about a half an hour to an hour usually I have reformatted and it still doesn't what do I do I think it may be caused by drivers or something I'm not quite sure.[advertizing deleted by mod]My System Code: OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7Processor Count: 4RAM: 6125 MbGraphics Card: AMD Radeon HD 6470M, 512 MbHard Drives: C: Total - 599234 MB, Free - 387726 MB; F: Total - 250 MB, Free - 152 MB; G: Total - 99 MB, Free - 70 MB;Motherboard: Sony Corporation, VAIO
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Apr 8, 2011
I have just bought a new PC, installed windows 7 64bit and it doesnt seem to want to shut down or restart, when i press shut down i have a blue screen appear and when i try to restart nothing happens. I have tried doing the same in 'safe mode' and still the same problem
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Feb 14, 2013
here is my problem it seems when ever i try and do anything memory intensive on the computer it blue screens and says that it is a "memory management" issue I've tried restoring to an earlier point this does not work. It had been having problems before this shutting down but they were not this bad. I can't play games or anything like i said memory intense.
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Feb 17, 2012
I just received my brand new computer yesterday. It runs like a dream and I was loving it. There is one problem though, and I haven't ever seen this before, I am hoping maybe someone can shed some light on this. When I hit shutdown, it will act like it is shutting down. But it seems to freeze on the Windows is shutting down screen, the little circle shown no more progress. I can hear my hard drive power down, and it shows no more activity, however the case stays on and the Shutting Down screen stays up. (this is my first 64 bit)?
Windows 7 Pro 64 bit
Gigabyte Z68 motherboard
16 GB ram
Nvidia GTX 560 2 GB
Intel i7 3.4 GHz
When Win 7 came up I accepted the let Windows choose for me as I just wanted to get WoW downloading (it takes forever)..
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Jul 24, 2012
For the past week, my recently new started having this problem .Whenever I try shutting down the computer, click start and shut down or shut down on the log on screen, the computer turns off for 3 seconds, then restarts.I've google searched the problem and found solutions such as changing registry key, creating a shortcut on the desktop and clean booting but none have worked for me.
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Oct 19, 2009
I have a couple of problems.. first of all my computer wont shut down. It looks like it is going to in the beginning and after the "Shutting down" window the screen turns blank but the computer is still running and a couple of seconds later it starts to boot up, I noticed that the boot up image stays on for a while and I also hear the hard disks spinning up again, as if they had stopped. This has been like this since I installed Windows 7.
I've made sure that the Power button is set to shut down the computer in the "Taskbar and startmenu properties" and I've also undone the "Automatically restart" in Startup and Recovery.
Another "problem" or so. It seems like windows 7 thinks my desktop computer is a laptop.. o.
And the third and final problem has to do with my wireless network adapter. It's the Realtek RTL8185.
It's been troublesome since the beginning. The windows drivers don't work one bit so I had to get the 64bit drivers online from another computer. Had to force the computer to use them (Have disk) and then it would work for a while until i disconnect and windows can't figure out why..
I've read on the web that there have been issues with it and Windows 7 and this fix is said to be other drivers but they semi-fail me.. Right now I'm using a sucky USB adapter. Seems to work so far, if this works the next 2 days it's definitely just that Realtek thing that's failing. Maybe I can find older drivers.
I doubt anyone has the answer to this issue, I know I'm not giving um information about it.. right now I'm trying to find the CD that came with the damn thing..
Anyhow, hope you can help with the first 2 problems.
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Oct 27, 2009
It just goes into a sleep mode that I can't wake it up from. Have to hit the reset button to re awaken. I can actually hear it click off and click on quickly. Hope somebody can help me with this because wading thru the Q and A bull at Microsoft Solutions is enough to make one throw the box out the window.
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Dec 22, 2011
my system shuts down after I burn a dvd. message says Unauthorized shutdown. I am using burn x to dvd. It worked great in Vista and still does on my desktop. But not on win 7.
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Feb 25, 2012
Just as the thread says "Computer restarts instead of shut off. This happens after Windows 7 upgrade
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Aug 9, 2012
Just randomly, my computer hasn't been able to shut down the normal way. I'll go to start > shut down and it just sits on the "Shutting down" screen for a while and actually reboots and says Windows did not shut down correctly.
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