Windows 7 64 Bit Won't Shut Down On New Computer
Feb 17, 2012
I just received my brand new computer yesterday. It runs like a dream and I was loving it. There is one problem though, and I haven't ever seen this before, I am hoping maybe someone can shed some light on this. When I hit shutdown, it will act like it is shutting down. But it seems to freeze on the Windows is shutting down screen, the little circle shown no more progress. I can hear my hard drive power down, and it shows no more activity, however the case stays on and the Shutting Down screen stays up. (this is my first 64 bit)?
Windows 7 Pro 64 bit
Gigabyte Z68 motherboard
16 GB ram
Nvidia GTX 560 2 GB
Intel i7 3.4 GHz
When Win 7 came up I accepted the let Windows choose for me as I just wanted to get WoW downloading (it takes forever)..
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Jun 12, 2012
My sisters computer is showing a screen that says windows resume loader and i cant move the arow keys to highlight my choice
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Mar 1, 2011
I was waking up one morning to get a quiz done before my Computer Science class. I like to think I'm pretty proficient. But when my computer was going really slow, and eventually locked up, I was forced to do a hard shutdown. Unfortunately, when I went to load it up, it loaded the BIOS, and then it goes to load Windows and poof. Starting windows pops up, but the windows icon never pops up. After about 5-10 minutes, my computer will restart.
Alright, so the first general action is to boot into Safe Mode, but this doesn't work either. I try to boot it up and the greyish screen with "Loading Windows Files." at the top and "Please Wait..." at the bottom. It stops there. Nothing loads up, it just stops. So, I hard reset it again, and THIS time, it says " Startup Repair. " So, I think to myself, this should fix the problem. I load up the startup repair. Loading Windows Files works, then it looks like its loading up and then BAM!
Black screen with a white cursor. SO! I have read up on this error quite a bit, but unfortunately, most of them happen before log in. They say to Ctr+Alt+Del into task manager. I don't have that option because the ctrl alt del doesn't work. So, I break down and try and load up the recovery console from my USB drive that I have on boot. All that does is mimic trying to do startup repair.
Performance
PROCESSOR
Intel Core i7-740QM processor
OPERATING SYSTEM
Genuine Windows 7 Home Premium (64-bit)
GRAPHICS ENGINE
NVIDIA GeForce 310M
GRAPHICS MEMORY*
2270MB total: 512MB GDDR3 discrete memory + up to 1758MB shared memory w/NVIDIA TurboCache technology
Memory and Storage
MEMORY*
4GB DDR3 memory
HARD DRIVE*
640GB HDD (5400rpm)
OPTICAL DRIVE*
DVD-SuperMulti (+/-R double layer) with Labelflash drive
Audio and Video
DISPLAY SIZE
16.0" widescreen
DISPLAY TYPE*
HD TruBrite - LED Backlit display
DISPLAY RESOLUTION
Supports 720p content, 16:9 aspect ratio, 1366x768 (HD)
AUDIO
Harman/kardon - stereo speakers, Headphone jack (stereo), Microphone jack (mono), Built-in microphone
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Apr 21, 2012
Every time the computer goes out when the lights shut off or when it is shut off improper i always get disk error and have to restart a million times till it finally works. I am wondering is their anyway to fix this with out having to reformat.
After boot up i do get options of it saying choose OS
Windows XP
Windows XP
it has always done that since my last installation, i dont know if i dont something wrong there, i just reformatted a couple of months ago.
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Nov 1, 2010
I am trying to dual boot windows 7 and XP but I keep running into the same problem. Windows 7 was installed first and I am now trying to install XP. I partitioned my hard drive and then I inserted the Windows XP installation disk and the "Install Windows XP" option is greyed out. I rebooted my computer and booted from the disk and got the following error message:"A problem has been detected with windows and has been shut down to prevent damage to your computer.If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.Technical Imformation:*** STOP: 0x0000007B (0XF78D2524,0x0000034,0x00000000,0x00000000)"
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Mar 4, 2011
I am running windows 7 ultimate and am having a problem with the computer shutting down. When I click shut down it acts like its going to work but all it does is shut off the monitor the fans andeverything else keeps running and unless I hold down the power button it stays that way but if I restart the computer and don't log into a user name I can click shut down and it works fine any suggestions?Processor is a qs9650 Asus p5kc motherboard 4gb ocz ddr3 memory Windows 7 ultimate 32 bit (gave up on 64 bit nothing but problems)
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Jun 6, 2012
I have Acer Aspire laptop 5560-Sb256 laptop with Windows 7 and lately when I go to shut it down, it gets hung up and the circle comes on...so I close the computer for the night...or whatever...later when I turn it on battery is worn down and I plug it in...Windows does not start normally but it starts.
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Dec 7, 2011
When i try to shut down or restart the computer it goes to a screen saying "Press esc for setup menu" but it's not doing anything. Every time i have to manually restart the computer.
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Jan 10, 2012
Computer is not overheated but when shut down and try to restart it will not come up
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Oct 15, 2012
my personal computer shuts off completely while working. Is it due to fan. what should i do
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Jun 12, 2012
First off, I'd like to say that this isn't an overheating issue, because I am able to play Computer intensive games (like Star Craft II) for 4+ hours with no problems, but I can't play certain games for longer than 15-20 minutes. So far it has only happened to me with 3 games:
1. Halo Combat Evolved
2. Assassin's Creed II
3. Brink
If it was only Halo, which is an older game, my guess would be that it is a driver/compatibility issue. But when it happened with Assassin's Creed II and Brink, it totally baffled me as to what could be the problem. Before they shut down, They usually freeze for a second and then the screen goes black and then shuts down(without restart). Brink had the odd case of having it go a bit laggy, and the textures being blurry(not loaded properly) and then freezing>shutdown.because its making me feel insecure as to whether I should get other games, because I'm afraid my laptop will turn off, and I won't be able to play it properly.Oh I'd also like to say that after a shutdown, CS : S gets very buggy for a bit, and then returns to normal, I haven't noticed it on any other games happening though.
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Jul 20, 2012
my Windows 7 starts up really fast probably about 1 min. and then I can use the system but one eye shut down I get stock at the shutting down screen where I see a loading symbol and it just says shutting down for probably about a half an hour to an hour usually I have reformatted and it still doesn't what do I do I think it may be caused by drivers or something I'm not quite sure.[advertizing deleted by mod]My System Code: OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7Processor Count: 4RAM: 6125 MbGraphics Card: AMD Radeon HD 6470M, 512 MbHard Drives: C: Total - 599234 MB, Free - 387726 MB; F: Total - 250 MB, Free - 152 MB; G: Total - 99 MB, Free - 70 MB;Motherboard: Sony Corporation, VAIO
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Apr 8, 2011
I have just bought a new PC, installed windows 7 64bit and it doesnt seem to want to shut down or restart, when i press shut down i have a blue screen appear and when i try to restart nothing happens. I have tried doing the same in 'safe mode' and still the same problem
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Feb 14, 2013
here is my problem it seems when ever i try and do anything memory intensive on the computer it blue screens and says that it is a "memory management" issue I've tried restoring to an earlier point this does not work. It had been having problems before this shutting down but they were not this bad. I can't play games or anything like i said memory intense.
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Jul 24, 2012
For the past week, my recently new started having this problem .Whenever I try shutting down the computer, click start and shut down or shut down on the log on screen, the computer turns off for 3 seconds, then restarts.I've google searched the problem and found solutions such as changing registry key, creating a shortcut on the desktop and clean booting but none have worked for me.
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Oct 19, 2009
I have a couple of problems.. first of all my computer wont shut down. It looks like it is going to in the beginning and after the "Shutting down" window the screen turns blank but the computer is still running and a couple of seconds later it starts to boot up, I noticed that the boot up image stays on for a while and I also hear the hard disks spinning up again, as if they had stopped. This has been like this since I installed Windows 7.
I've made sure that the Power button is set to shut down the computer in the "Taskbar and startmenu properties" and I've also undone the "Automatically restart" in Startup and Recovery.
Another "problem" or so. It seems like windows 7 thinks my desktop computer is a laptop.. o.
And the third and final problem has to do with my wireless network adapter. It's the Realtek RTL8185.
It's been troublesome since the beginning. The windows drivers don't work one bit so I had to get the 64bit drivers online from another computer. Had to force the computer to use them (Have disk) and then it would work for a while until i disconnect and windows can't figure out why..
I've read on the web that there have been issues with it and Windows 7 and this fix is said to be other drivers but they semi-fail me.. Right now I'm using a sucky USB adapter. Seems to work so far, if this works the next 2 days it's definitely just that Realtek thing that's failing. Maybe I can find older drivers.
I doubt anyone has the answer to this issue, I know I'm not giving um information about it.. right now I'm trying to find the CD that came with the damn thing..
Anyhow, hope you can help with the first 2 problems.
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Oct 27, 2009
It just goes into a sleep mode that I can't wake it up from. Have to hit the reset button to re awaken. I can actually hear it click off and click on quickly. Hope somebody can help me with this because wading thru the Q and A bull at Microsoft Solutions is enough to make one throw the box out the window.
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Dec 22, 2011
my system shuts down after I burn a dvd. message says Unauthorized shutdown. I am using burn x to dvd. It worked great in Vista and still does on my desktop. But not on win 7.
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Feb 25, 2012
Just as the thread says "Computer restarts instead of shut off. This happens after Windows 7 upgrade
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Aug 9, 2012
Just randomly, my computer hasn't been able to shut down the normal way. I'll go to start > shut down and it just sits on the "Shutting down" screen for a while and actually reboots and says Windows did not shut down correctly.
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Jan 27, 2013
I shut down my computer and now it won't start up. The on button is lit, but nothing happens. Tried to find reset and pushed into the only hole without a screw in the bottom.
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Feb 6, 2013
I was playing guild wars 2 then my computer completely crashed, at first it wouldn't boot up. I reseated my memory and restarted my PC it started up but now it won't completely shut down, it just sits kinda at like a stand-by but you can't come off of it an you have to shut down the computer from the PSU.
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Oct 15, 2011
last night i was just minding my own business watching Internet videos, until my computer just randomly restart. the tower was still fully powered but the operating system restart, and now i can't boot up windows! every time i try to boot it up i get a black screen with a flashing _ at the top and it just stays there, i've tried booting up in safe mode but that doesn't work! i put good money into this computer and there's allot of important files on it for my school work on it, i'm using a friend's laptop until then.
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May 16, 2012
my computer randomly shuts off while running games. First noticed while experimenting with Aion, a few days later it also occurs with Star Wars: The Old Republic, something it hadn't done before. The program files don't include any duplicate files (which I thought may be a problem. Aion did have a duplicate initially, and the deletion of this file appeared to fix the problem, though it returned the next day. Further research has indicated that the CPU maybe overheating, or the the PSU is failing. I'm not "techy" enough to know if it is the PSU, when the computer shuts down, there is no warning, just a black screen and then the keyboard lights and fans stop running roughly 5s afterwards.
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Nov 20, 2011
Turns out all my problems were an aged battery, according to the tech shop who reinstalled windows after some deeprooted viruses. But now my laptop won't shut down all the way, but the screen turns off. The keyboard's LEDs stay on, and the fan keeps blowing. It stayed that way for at least five minutes, between me getting a snack and coming back. I don't know if they reinstalled from the disc that shipped with the laptop or gave me a knew windows 7, but this particular issue only started when they reinstalled the OS.
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Dec 13, 2011
I have a Samsung RF-711. Recently, whenever I shut down and boot later or when I shut the lid and boot later, it freezes. When I just shut the lid and hibernate, it freezes as soon as it is opened and must be reset by holding down the power. When it is shut down and rebooted it takes an extremely long time to restart.
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Jul 2, 2011
I've been experiencing this problem for about a week now. It started seemingly randomly, as I haven't made any significant changes to my computer. If I try to hibernate or shut down my computer it hangs up on either "Logging off" or "Shutting down" and stays there. I've let it run for as long as an hour, but ultimately I have to crash my computer every time I need to turn it off.
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Aug 10, 2011
The only way I could shut acer down was unpluging my computer. The moniter said "no something, I'm sorry but I forget. Is there a way with the keyboard to shut it down? I called my provider and they said it was a moniter or card problem, but it works good since i plugged it back in. I have window 7.
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Oct 18, 2012
Lately I have been having problems with my laptop. It freezes randomly. Most of the time it's when I want to shut down the computer it just says "shutting down" but it doesn't till I hold the power button. And when starting up it's stuck once in a while and every time I try to disconnect my wireless internet it just gets stuck and ctrl + alt + del doesn't work at all.
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Feb 14, 2010
How to Create a Shut Down Computer Shortcut in Windows ?
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Jan 21, 2013
my brand new Asus ultrabook was installing updates, got to 30-40% and the screen turned off. I waited for about 30-40 mins but nothing changed so i turned it off from the button. Tried holding it down several times, and turning it back on and off but nothing changed. I can hear it loads windows and i have blindly managed to type my password and i've even heard skype load so it must be working properlu besides the dark monitor.
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