Computer Doesn't Shut Down
Aug 9, 2012
Just randomly, my computer hasn't been able to shut down the normal way. I'll go to start > shut down and it just sits on the "Shutting down" screen for a while and actually reboots and says Windows did not shut down correctly.
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Aug 1, 2011
I have an issue with my computer and Window 7 that I was hoping you could provide insight on how to fix. Recently I have noticed that Windows 7 doesn't want to shut down. Heck, it doesn't even restart and Hibernate. When I go to Shut down the only option it provides is Log Off. You can shut down after the the computer Logs Off my account, but this wasn't the case before.
I also feel it might be important to note that the computer prevents me from entering the Task Manager and Ctrl- Alt- Del no longer does anything.Is this an issue with the OS or could this be something like a Virus.
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Jan 2, 2010
I have windows 7 professional 64bit and it won't shut down by it's self - it will just restart. I had the RC version (64bit) earlier and that did the same too. I used to run vista (32bit) on the same machine/hardware and that was fine. Any ideas what might be up[CODE]
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May 12, 2012
When using a program on my PC, I get a .net framework error and the program does not shut down correctly. I'm wondering if this is linked to my .net update problems.For a good while now, windows update has failed to install 2 security updates for .net framework (KB2604121 and KB2656405) as well as one update for .net framework (KB2600217). Each time I receive a error code 643 from windows update.I have also tried to manually repair my .net framework by going to .NET Downloads, Developer Resources & Case Studies | Microsoft .NET Framework and downloading then installing. Each time, halfway through the installation, my PC will shut off immediately and restart without warning.I figure the .net framework error I get from the program I use is linked to this update problem.
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Aug 22, 2012
I'm writing about my friend's computer so I don't have all the info at my fingertips. It's about two years old. I know she has Windows 7 on it. She has been having trouble for a long time with the darned thing not wanting to shut down. I'm going to quote her description to me in an email and hope that someone has some ideas. I'm trying to help her out because she is not comfortable with going into forums and doing this. "It turns off some times right away. But then a few times it sits and waits to shut off. If I close the lid it only shuts down the screen but the computer is still running. Then later it turns back on as I hear the start up tone. Then I can click off again and it shuts down. If I don't turn it off then it shuts down after it use all the power."
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Apr 5, 2011
My PC is brand new with the following hardware:
1 x Antec Twelve Hundred V3 Black Steel ATX Full Tower Computer Case
2 x Asus VH242H Black 23.6" 5ms HDMI Full 1080P Widescreen LCD Monitor
1 x Corsair Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C8
1 x GIGABYTE GV-R695D5-2GD-B Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
1 x Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
2 x SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
1 x COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler Compatible Intel Core i5 & Intel Core i7
1 x Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
1 x CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply
1 x ASRock Fatal1ty P67 PROFESSIONAL (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
When I click the "Shut Down" button within windows, the computer will restart and not shut down.
When I physically HOLD DOWN the "Shut Down" button on the computer case, the PC restarts.
I do not have any BSOD's. I do have a memory dump file that say's to be 470,628KB in size but I can't open it.
I have tried disabling my overclock and I have left my overclock on and it DOES NOT make a difference. When I press the "Shut Down" it restarts. When I hold the "Shut Down" button down on my case, it also only restarts.
I would like to add that my motherboard has "Shut Down" button as well and a "Restart" button on the Motherboard, when I hold the "Shut Down" button it also restarts.
I was starting to think about the small 30 Gauge wires that have the super small headers, you know the ones that go to the bottom right of the MOBO, I was thinking perhaps that I got those mixed up in different spots.
But that doesnt logically explain or solve the problem I have from shutting down from within windows, does it?
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Mar 4, 2011
I am running windows 7 ultimate and am having a problem with the computer shutting down. When I click shut down it acts like its going to work but all it does is shut off the monitor the fans andeverything else keeps running and unless I hold down the power button it stays that way but if I restart the computer and don't log into a user name I can click shut down and it works fine any suggestions?Processor is a qs9650 Asus p5kc motherboard 4gb ocz ddr3 memory Windows 7 ultimate 32 bit (gave up on 64 bit nothing but problems)
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Jun 6, 2012
I have Acer Aspire laptop 5560-Sb256 laptop with Windows 7 and lately when I go to shut it down, it gets hung up and the circle comes on...so I close the computer for the night...or whatever...later when I turn it on battery is worn down and I plug it in...Windows does not start normally but it starts.
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Dec 7, 2011
When i try to shut down or restart the computer it goes to a screen saying "Press esc for setup menu" but it's not doing anything. Every time i have to manually restart the computer.
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Jan 10, 2012
Computer is not overheated but when shut down and try to restart it will not come up
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Oct 15, 2012
my personal computer shuts off completely while working. Is it due to fan. what should i do
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Jun 12, 2012
First off, I'd like to say that this isn't an overheating issue, because I am able to play Computer intensive games (like Star Craft II) for 4+ hours with no problems, but I can't play certain games for longer than 15-20 minutes. So far it has only happened to me with 3 games:
1. Halo Combat Evolved
2. Assassin's Creed II
3. Brink
If it was only Halo, which is an older game, my guess would be that it is a driver/compatibility issue. But when it happened with Assassin's Creed II and Brink, it totally baffled me as to what could be the problem. Before they shut down, They usually freeze for a second and then the screen goes black and then shuts down(without restart). Brink had the odd case of having it go a bit laggy, and the textures being blurry(not loaded properly) and then freezing>shutdown.because its making me feel insecure as to whether I should get other games, because I'm afraid my laptop will turn off, and I won't be able to play it properly.Oh I'd also like to say that after a shutdown, CS : S gets very buggy for a bit, and then returns to normal, I haven't noticed it on any other games happening though.
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Jul 20, 2012
my Windows 7 starts up really fast probably about 1 min. and then I can use the system but one eye shut down I get stock at the shutting down screen where I see a loading symbol and it just says shutting down for probably about a half an hour to an hour usually I have reformatted and it still doesn't what do I do I think it may be caused by drivers or something I'm not quite sure.[advertizing deleted by mod]My System Code: OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7Processor Count: 4RAM: 6125 MbGraphics Card: AMD Radeon HD 6470M, 512 MbHard Drives: C: Total - 599234 MB, Free - 387726 MB; F: Total - 250 MB, Free - 152 MB; G: Total - 99 MB, Free - 70 MB;Motherboard: Sony Corporation, VAIO
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Apr 8, 2011
I have just bought a new PC, installed windows 7 64bit and it doesnt seem to want to shut down or restart, when i press shut down i have a blue screen appear and when i try to restart nothing happens. I have tried doing the same in 'safe mode' and still the same problem
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Feb 14, 2013
here is my problem it seems when ever i try and do anything memory intensive on the computer it blue screens and says that it is a "memory management" issue I've tried restoring to an earlier point this does not work. It had been having problems before this shutting down but they were not this bad. I can't play games or anything like i said memory intense.
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Feb 17, 2012
I just received my brand new computer yesterday. It runs like a dream and I was loving it. There is one problem though, and I haven't ever seen this before, I am hoping maybe someone can shed some light on this. When I hit shutdown, it will act like it is shutting down. But it seems to freeze on the Windows is shutting down screen, the little circle shown no more progress. I can hear my hard drive power down, and it shows no more activity, however the case stays on and the Shutting Down screen stays up. (this is my first 64 bit)?
Windows 7 Pro 64 bit
Gigabyte Z68 motherboard
16 GB ram
Nvidia GTX 560 2 GB
Intel i7 3.4 GHz
When Win 7 came up I accepted the let Windows choose for me as I just wanted to get WoW downloading (it takes forever)..
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Jul 24, 2012
For the past week, my recently new started having this problem .Whenever I try shutting down the computer, click start and shut down or shut down on the log on screen, the computer turns off for 3 seconds, then restarts.I've google searched the problem and found solutions such as changing registry key, creating a shortcut on the desktop and clean booting but none have worked for me.
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Oct 19, 2009
I have a couple of problems.. first of all my computer wont shut down. It looks like it is going to in the beginning and after the "Shutting down" window the screen turns blank but the computer is still running and a couple of seconds later it starts to boot up, I noticed that the boot up image stays on for a while and I also hear the hard disks spinning up again, as if they had stopped. This has been like this since I installed Windows 7.
I've made sure that the Power button is set to shut down the computer in the "Taskbar and startmenu properties" and I've also undone the "Automatically restart" in Startup and Recovery.
Another "problem" or so. It seems like windows 7 thinks my desktop computer is a laptop.. o.
And the third and final problem has to do with my wireless network adapter. It's the Realtek RTL8185.
It's been troublesome since the beginning. The windows drivers don't work one bit so I had to get the 64bit drivers online from another computer. Had to force the computer to use them (Have disk) and then it would work for a while until i disconnect and windows can't figure out why..
I've read on the web that there have been issues with it and Windows 7 and this fix is said to be other drivers but they semi-fail me.. Right now I'm using a sucky USB adapter. Seems to work so far, if this works the next 2 days it's definitely just that Realtek thing that's failing. Maybe I can find older drivers.
I doubt anyone has the answer to this issue, I know I'm not giving um information about it.. right now I'm trying to find the CD that came with the damn thing..
Anyhow, hope you can help with the first 2 problems.
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Oct 27, 2009
It just goes into a sleep mode that I can't wake it up from. Have to hit the reset button to re awaken. I can actually hear it click off and click on quickly. Hope somebody can help me with this because wading thru the Q and A bull at Microsoft Solutions is enough to make one throw the box out the window.
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Dec 22, 2011
my system shuts down after I burn a dvd. message says Unauthorized shutdown. I am using burn x to dvd. It worked great in Vista and still does on my desktop. But not on win 7.
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Feb 25, 2012
Just as the thread says "Computer restarts instead of shut off. This happens after Windows 7 upgrade
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Jan 27, 2013
I shut down my computer and now it won't start up. The on button is lit, but nothing happens. Tried to find reset and pushed into the only hole without a screw in the bottom.
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Feb 6, 2013
I was playing guild wars 2 then my computer completely crashed, at first it wouldn't boot up. I reseated my memory and restarted my PC it started up but now it won't completely shut down, it just sits kinda at like a stand-by but you can't come off of it an you have to shut down the computer from the PSU.
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Oct 15, 2011
last night i was just minding my own business watching Internet videos, until my computer just randomly restart. the tower was still fully powered but the operating system restart, and now i can't boot up windows! every time i try to boot it up i get a black screen with a flashing _ at the top and it just stays there, i've tried booting up in safe mode but that doesn't work! i put good money into this computer and there's allot of important files on it for my school work on it, i'm using a friend's laptop until then.
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May 16, 2012
my computer randomly shuts off while running games. First noticed while experimenting with Aion, a few days later it also occurs with Star Wars: The Old Republic, something it hadn't done before. The program files don't include any duplicate files (which I thought may be a problem. Aion did have a duplicate initially, and the deletion of this file appeared to fix the problem, though it returned the next day. Further research has indicated that the CPU maybe overheating, or the the PSU is failing. I'm not "techy" enough to know if it is the PSU, when the computer shuts down, there is no warning, just a black screen and then the keyboard lights and fans stop running roughly 5s afterwards.
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Nov 20, 2011
Turns out all my problems were an aged battery, according to the tech shop who reinstalled windows after some deeprooted viruses. But now my laptop won't shut down all the way, but the screen turns off. The keyboard's LEDs stay on, and the fan keeps blowing. It stayed that way for at least five minutes, between me getting a snack and coming back. I don't know if they reinstalled from the disc that shipped with the laptop or gave me a knew windows 7, but this particular issue only started when they reinstalled the OS.
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Dec 13, 2011
I have a Samsung RF-711. Recently, whenever I shut down and boot later or when I shut the lid and boot later, it freezes. When I just shut the lid and hibernate, it freezes as soon as it is opened and must be reset by holding down the power. When it is shut down and rebooted it takes an extremely long time to restart.
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Jul 2, 2011
I've been experiencing this problem for about a week now. It started seemingly randomly, as I haven't made any significant changes to my computer. If I try to hibernate or shut down my computer it hangs up on either "Logging off" or "Shutting down" and stays there. I've let it run for as long as an hour, but ultimately I have to crash my computer every time I need to turn it off.
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Aug 10, 2011
The only way I could shut acer down was unpluging my computer. The moniter said "no something, I'm sorry but I forget. Is there a way with the keyboard to shut it down? I called my provider and they said it was a moniter or card problem, but it works good since i plugged it back in. I have window 7.
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Oct 18, 2012
Lately I have been having problems with my laptop. It freezes randomly. Most of the time it's when I want to shut down the computer it just says "shutting down" but it doesn't till I hold the power button. And when starting up it's stuck once in a while and every time I try to disconnect my wireless internet it just gets stuck and ctrl + alt + del doesn't work at all.
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Feb 14, 2010
How to Create a Shut Down Computer Shortcut in Windows ?
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