HP Laptop Running Windows 7 Doesn't Want To Shut Down
Aug 22, 2012
I'm writing about my friend's computer so I don't have all the info at my fingertips. It's about two years old. I know she has Windows 7 on it. She has been having trouble for a long time with the darned thing not wanting to shut down. I'm going to quote her description to me in an email and hope that someone has some ideas. I'm trying to help her out because she is not comfortable with going into forums and doing this. "It turns off some times right away. But then a few times it sits and waits to shut off. If I close the lid it only shuts down the screen but the computer is still running. Then later it turns back on as I hear the start up tone. Then I can click off again and it shuts down. If I don't turn it off then it shuts down after it use all the power."
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Aug 1, 2011
I have an issue with my computer and Window 7 that I was hoping you could provide insight on how to fix. Recently I have noticed that Windows 7 doesn't want to shut down. Heck, it doesn't even restart and Hibernate. When I go to Shut down the only option it provides is Log Off. You can shut down after the the computer Logs Off my account, but this wasn't the case before.
I also feel it might be important to note that the computer prevents me from entering the Task Manager and Ctrl- Alt- Del no longer does anything.Is this an issue with the OS or could this be something like a Virus.
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Jan 2, 2010
I have windows 7 professional 64bit and it won't shut down by it's self - it will just restart. I had the RC version (64bit) earlier and that did the same too. I used to run vista (32bit) on the same machine/hardware and that was fine. Any ideas what might be up[CODE]
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Aug 9, 2012
Just randomly, my computer hasn't been able to shut down the normal way. I'll go to start > shut down and it just sits on the "Shutting down" screen for a while and actually reboots and says Windows did not shut down correctly.
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May 12, 2012
When using a program on my PC, I get a .net framework error and the program does not shut down correctly. I'm wondering if this is linked to my .net update problems.For a good while now, windows update has failed to install 2 security updates for .net framework (KB2604121 and KB2656405) as well as one update for .net framework (KB2600217). Each time I receive a error code 643 from windows update.I have also tried to manually repair my .net framework by going to .NET Downloads, Developer Resources & Case Studies | Microsoft .NET Framework and downloading then installing. Each time, halfway through the installation, my PC will shut off immediately and restart without warning.I figure the .net framework error I get from the program I use is linked to this update problem.
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Aug 10, 2012
I'm encountering an extremely strange issue on my desktop. I keep getting SSL errors when ever I try to go to google.com, gmail.com or dozens of other sites on google chrome. The exact error is "The site's security certificate is signed using a weak signature algorithm". I can't reach the site at all.Windows Update service is also not running and doesn't even show up in "services.msc". I get this error "Windows update cannot currently check for updates because the service is not running. You may need to restart your computer". Obviously restarting doesn't help. I also got a similar error for Microsoft Security Essentials, and it wouldn't run at all so I uninstalled it.MSI Afterburner also gives me an error when I start it up about how I need to restart to properly detect my hard ware, but I didn't do that before and I tried restarting with that as well.I've run many, many, scans to detect trojans, viruses, and spyware using AVG Free, Spybot Search and Destroy, Malware Bytes, Spyware Doctor, Kapernsky's Rootkit tool. AVG, and Malware Bytes both turned up and deleted some basic malware & spyware. The others can't detect anything.
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Oct 13, 2011
I have a Toshiba Satellite lap top. It does not recognize my card reader when I connect it. What can I do?
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Oct 27, 2011
My laptop does not shut down fully when I click on shutdown. The only way everything is shut down is using the power button. I also have some performance issues I have 2 drivers that are causing the laptop to run slowly - intel graphics kernal mode driver and Windows driver foundation mode.
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Oct 7, 2010
I've been downloading a bunch of files for various reasons the last day or two and may have picked up something with it all.I dont see my MSE icon in the bottom right corner & when I try to open it via Start, nothign happens?
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Jan 6, 2012
Now the laptop wont boot into Windows. How do I fix this? I went to "repair my computer" then went to "reinstall windows while keeping my old files". Little did I know that this laptop had a broken power jack and was running off of battery. The computer shut down on stage 4/5. I have no CDs and used the option within the partition to reinstall. How do I reinstall windows now and keep my files after this... ? Did I lose all my files?
When I press f8 now to go to "Repair my Computer" it goes to Windows Boot Manager and says that windows has failed to start... Insert windows installation disk... Boot failed - required disk is inaccessible.
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Mar 9, 2011
I tried to shut down my laptop, the "Installing update, do not shut down or power off your computer" screen appears but my battery died during the update. And now when I startup the "Launch start up repair" appears and when i click it, I get stuck on a blue flower wallpaper screen thing and nothing appears. All i can see is the wallpaper and the mouse cursor.
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Jul 18, 2012
i have a dell latitude d430 and I accidentally shut it down whilst it was configuring updates.Now, when turning on all i get is the 'configuring updates stage 3 of 3 0% complete' and then it appears to restart and do it all over again.
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Jul 18, 2012
We have a Sony Vaio laptop running Windows 7. Over the past two months or so, we have noticed that it will not shut down - the screen goes black (like it should) but the power switch shows that the computer stays on. This also happens when we tried shutting down in safe mode. Any ideas how to fix this? Could it be related to some f the drivers not loading?
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Apr 5, 2011
My PC is brand new with the following hardware:
1 x Antec Twelve Hundred V3 Black Steel ATX Full Tower Computer Case
2 x Asus VH242H Black 23.6" 5ms HDMI Full 1080P Widescreen LCD Monitor
1 x Corsair Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C8
1 x GIGABYTE GV-R695D5-2GD-B Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
1 x Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
2 x SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
1 x COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler Compatible Intel Core i5 & Intel Core i7
1 x Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
1 x CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply
1 x ASRock Fatal1ty P67 PROFESSIONAL (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
When I click the "Shut Down" button within windows, the computer will restart and not shut down.
When I physically HOLD DOWN the "Shut Down" button on the computer case, the PC restarts.
I do not have any BSOD's. I do have a memory dump file that say's to be 470,628KB in size but I can't open it.
I have tried disabling my overclock and I have left my overclock on and it DOES NOT make a difference. When I press the "Shut Down" it restarts. When I hold the "Shut Down" button down on my case, it also only restarts.
I would like to add that my motherboard has "Shut Down" button as well and a "Restart" button on the Motherboard, when I hold the "Shut Down" button it also restarts.
I was starting to think about the small 30 Gauge wires that have the super small headers, you know the ones that go to the bottom right of the MOBO, I was thinking perhaps that I got those mixed up in different spots.
But that doesnt logically explain or solve the problem I have from shutting down from within windows, does it?
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Dec 4, 2012
laptop can not be shut down?
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Feb 7, 2013
I have Toshiba satellite L645, win7 home premium; ram 2GB, 32bit. HD 150GB (119 Free)Lately when I shut down the laptop it just hangs there (NOT ALL THE TIME) telling me: shutting down but if I don't hit the button it will go on forever. Once a let it go for about 1hr and at the end I had to hit the button. I don't get any error what so ever.
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Sep 9, 2012
I have had my laptop (Dell Inspiron N7110) for less than a year, and everything has always run smoothly. I performed a format of my hard drive yesterday and installed a clean copy of Windows 7 Home Premium. Everything went fine with the format process, so I didn't think anything was amiss until I tried to shut down the laptop before going to bed. And that's when I discovered that it won't shut down, unless I physically hold down the power button (which I don't like doing, for obvious reasons.) If I choose the "Shut Down" option from the Start menu, the laptop goes through the "Shutting down..." process perfectly fine, but the laptop boots up again immediately upon turning off. So it's like instead of shutting down, the system just does a restart. Which is fine for some things, but I do eventually want to shut down my laptop (I don't like leaving it on overnight in case there's an electrical storm, for example.)
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Jun 22, 2012
I had an HEUR:Virus.win32generic virus detected by my Kaspersky. I coud not get rid of it, so I deleted the file that it was in. All I remember is that the file ended in avgcorex.dll.Everything else works fine on the computer now except that when I go to start and shut down. The laptop shuts down but it turns itself back on right away.
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Jul 18, 2012
My computer used to get stuck on shut down on half my shut downs. I had to shut it down by pressing the power button (can doing this regularly damage your computer?)I searched online and i stopped AMD External Events through "msconfig" and the problem disappeared for 6 daysYesterday, my computer hanged so i had to manually shut it downI turn it on and use the internet, windows media player for music, transfer files to drop box for around 2 minutes then i get the BSODgenerated an exception which the error handler did not catch.This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown
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Jan 2, 2012
I have a HP G71 with windows 7 64bit and its really annoying when I get to 13% battery it says low battery and when it gets to 8% it just shuts down... i was wondering if there was a way to disable that function or if there was a way to completly eliminate this function. Ive searched all the battery settings and have searched the internet and sadly cannot find anything about how to get rid of it.
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Sep 14, 2011
I'm not sure what i changed or installed since this problem began. But it takes longer than 40 min for my laptop to shut down.
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Jul 26, 2011
Laptop will not turn off when I tell it to shut down. The operating system seems to shut down, but the computer itself stays on (case lights and fan are still active) and can only be turned off by holding the power button for 4 seconds. I have tried everything short of re-installing the OS - which I cannot do because of the non-transferable programs I have on this laptop. It is a Dell Vostro 3450 running Windows 7 Professional 64-bit.
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Sep 22, 2009
Ok so when I had XP I would always use hibernate and only about once a week I would actually reboot the computer completely. Now that I have Windows 7 I would like to do the same. But now when I click hibernate the screen goes black and everything shuts off but the computer acts like its in standby. The lights are still on and computer is running.
Once this happens I cannot get back into windows or reboot without holding down the power button to force a reset. Each time that I have done with Windows 7 boots an error saying the computer was not shutdown correctly. Anyone know why it won't completely power off when I click hibernate. I have tried it about 5 separate times and it has not worked once.
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Mar 19, 2012
My laptop is shut down in middle of my work Why it happen ? I have Dell XPS
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Mar 31, 2012
my Acer Aspire One was scheduled for it's McAfee scan, so it ran til it reached 34% then stopped. I powered off my computer (causing it to force close the McAfee scan) and everything was going fine until it froze during the force close. I kept hitting power to no avail, and the laptop doesn't have a removable battery. It's been like this for 2 hours now.
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Nov 16, 2012
i have been using dell N4010 with windows 7 OS lappy for 1year. when i was using lappy in last night(15/11/2012), it was turned off suddenly. i started again and it was running few minutes and got same problem. after that i did diagnostics in my laptop and showing one error code 2000-0416. its always turned off suddenly after complete boot up.
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Dec 19, 2012
my laptop shut off then rebooted to a blank screen with invalid partition table at the top.It will go to start up screen,and get to bios but other than that nothing.
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Mar 27, 2011
My laptop is a Samsung RV510, i purchased it brand new and upgraded the ram to 4GB.Everything work's fine, apart from when i pull out or plug the charger in, it will re boot itself ? If it's a fault i will just have to put up with it as the first time it was supposed to be delivered, it went missing for 2 weeks.
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Sep 5, 2012
I have a DELL XPS 17 Laptop. Windows 7 Ultimate x64. Recently my laptop has been restarting itself when I shut it down. It would shut down normally but after 1 second, it turns on by itself. I've checked "events" and I have "Event 41 : Kernal Power".
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Mar 30, 2011
2 days ago my laptop just shut off. Battery was not dead, it was plugged in the the adapter. I have a temp monitor and it did not overheat either.When I turned it back on my desktop looked like this:All of my icons, on the desktop and in my folders look like that. I did a thorough virus and malware scan and nothing came up.
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Apr 9, 2012
my laptops takes a shut down after few minutes i connect to internet...the time it takes to shutdown varies...but it does...what could be the possible reasons for it and whats its solution.
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