Screen Randomly Freezes But Computer Still Running?

Aug 8, 2012

So this has been happening ever since I got my computer. I took it in to see if a service could take a look at it and they ran a benchmark to get the usage to 100% for like 22 hours. Computer was still running fine he recommended me to get a UPS because it could be browning out but that solved nothing.

So what basically happens is that once a week or 3 times a day, it happens randomly, could be while playing a game or just browsing the web. What happens is that the monitor just freezes it is still on it is like a screenshot of my screen it stays still, cursor stops, audio stops, everything. The computer is still running fine it could be a failure in hardware but most likely not. It is not the monitor itself because it worked fine with the same monitor with my previous computer and I just got a new monitor last week.

I also noticed is if it happens once then it'll happen a few more times in a day then it'll stop for 1-2 days and start again, could just be a coincidence but I don't know...

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Throughout the past week my computer has been sporadically freezing and buzzing, forcing me to restart when it happens. At random intervals it will freeze and proceed to make a buzzing noise that emits from my speakers. It never crashes to blue screen, I ultimately have to force a restart.

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source:kernel-Power
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level:critical
+ System

- Provider
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[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
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System Info:

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Tech Support Guy System Info Utility version 1.0.0.2
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