Keyboard And Mouse No Longer Work?
Jul 28, 2012
recently my computer was acting up and would not startup past the "windows is starting up" screen. I really wanted to play a bunch of games I just bought so I kept occasionally getting it to work in "last known good configuration". Safe mode didn't work and eventually I ran a disc I have no idea what it's called but it said soldierx on the screen and ran like 8 virus scans and did a bunch of tests on my comp, apparently geeksquad uses it. Anyways it removed 3120 spyware, but right before I decided to run this the only reason I decided to was because my keyboard and mouse stopped working. It works in the bios and anything before I actually get to my desktop, lights up and everything, even the keyboard shortcuts work such as windows search, but I can't move my mouse or do anything with my keyboard. I ran startup repair and it says that windows can't automatically fix the problem, had my dad do some pin reset thing where you do something with the battery and move pin 1 to 2 and 2 to three or something like that and didn't work, the bios has ps/2 enabled and legacy something enabled which I read could be the problem, and I have no restore points.
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Nov 10, 2010
I've found several entries on this topic but nothing that gives a clear cut "per application" solution. I have a single application (form) that when opened from a Windows Service needs to disable most hot key scenarios. We are collecting safety information and they must reply to the form.
I found some awesome code that works like a champ to hook (atl+tab, etc...) in the XP world. However, as we start to migrate to Windows 7...most of those low-level hooks still work with the exception of Alt+Tab. Because of Aero the alt+tab must be being grabbed by IE first?
I can't use a registry solution as this would be global. The hook needs to only be in place while the form is active and then the hook should go away....as I do now when running on XP..
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Apr 27, 2011
Shortly after installing the latest intellipoint drivers suggested by Windows 7 along with several other updates from windows update, my Microsoft Keyboard stopped working after windows boots up. The mouse works fine but the keyboard does not.The keyboard doesn't respond AFTER windows starts but works fine in BIOS. I can boot to safe mode using F8 but then the keyboard stops working once Windows prompts me to logon.I can even use the sleep mode button on an alternate keyboard (Logitech) I tried later just to debug the problem to put the computer to sleep but the keys to log on aren't responsive.The computer succesfully restarted a few times after installting the updates so it may not directly be related to the windows updates. Either way, it didn't happen on next bootup.
-I tried all my system restore points and that did not work,
-I tried the "on-screen" keyboard just to get past the logon, but it does not pop up. I can get it to pop up in another installation of windows 7 on the same computer.
- I tried the keyboard on a separate (new) installation of Windows 7 on the same computer and it does work fine, but that doesn't solve the problem. Also the "on-screen" keyboard works fine in the new installation.
-I've tried going into BIOS and setting num-lock boot to on (I don't know why but someone suggested this might work for a similar problem) but it didn't work for me.
- I've also tried a few BIOS options that look like they might make a difference like legacy USB 3.0 support but that did not work.
- different USB ports 2.0 or 3.0 for the receiver combo do not make a difference.
Also a clean re-install is not an option for me because the licenses used for Windows and MS Office won't allow another install.I can get to a dos prompt or access the non-working windows 7 drive and files with dual-boot, but I need to get back to access that installation.Is there a way to manually reinstall the drivers via DOS, the other partition, or some other solution that might work?
System:
Windows 7 64 bit Home Premium (non-working but activated)
Windows 7 64 bit Home Premium (working but not activated)
MS Office 2007 AVG Anti-Virus
I have a Microsoft Natural Wireless Keyboard and Mouse combo 7000.I have also tried a Logitech Y-RJ20 combo (Ps/2 keyboard, and USB mouse)
ASUS P867LE Motherboard with i7-2600k CPU.
8 GB RAM
Samsung SSD Drive on non-working partition
Maxtor 320gb Drive on working Windows 7 partition
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Aug 11, 2012
my problem is when I start the computer and get to the login screen; Im unable to choose the user because neither my keyboard and mouse don't work. I also can't get to the safe mode. I've got USB Wireless mouse and keyboard and it works in bios. I didnt make any changes to the computer lately
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Aug 17, 2011
when i turn on my computer i usualy need to give password to turn it on, but now when i turn on the cpu and the password screen comes up, but i cannot use the keyboard and mouse. only thing i can do is shutdown from the cpu and turn on and still same issue.
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Oct 12, 2012
I cannot get my keyboard and mouse to work. I have resume the system from its previous location failed on my screen and to try again and press enter but keyboard and mouse won't work now so can't press enter.
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Dec 25, 2012
I recently bought a replacement mouse + keyboard. (Both Wireless, use same connector). So, I plugged them in last night, and the keyboard worked in the startup. I log in, and it stops working? I have no way to access any files on that computer since i have no working mouse/keyboard besides the one that wont work on that, so I need a way to fix it without accessing files that are only accessible after login.
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Dec 27, 2012
keyboard and mouse do not work when booting
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Jul 15, 2011
After updating with KB2507938, his USB wireless mouse and keyboard stop working. Apparently his regular, wired keyboard works. Doing a System Restore fixes the problem, but after turning the computer off and then on, etc., the update reapplies itself.
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Oct 25, 2011
I have recently build a new system , windows 7 ultimate x64 and purchased a microsoft natural ergonomic desktop 7000 keyboard and mouse to use with it , I started it up yesterday for the first time , installed windows useing a wired key/mouse , upon completion shut down and restarted with the USB reciver in place , both worked fine , I then shut down and moved the PC into my office where it was to be used , fired it up , didn't work , tried instaling the drivers no joy , reseting , change batteries , no luck (strange thing though when i install the batteries the battery light glows for a few seconds then fades out , that is on both the mouse and keyboard )I then did a reinstall of windows 7 downloaded & installed the latest x64 drivers but nothing , I have tried it on my other PC (WINDOWS XP SP3) Nothing , i also took the pc back to the other room thinking there may have been interferance from the router etc , but the same nothing .
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Oct 20, 2011
Were working fine yesterday. Today I return home and find computer had mysteriously turned itself on. Mouse not working but keyboard allows me to try to shut down. Taking very long time so shut down with power button.
Now my keyboard and mouse both do not work on Windows login screen. Same for safe mode. Before this, in BIOS, other screens can get to by holding down keys as computer starts, keyboard works.
As Windows loads, can see keyboard illumination switches off. Same for mouse laser. My other USB peripherals (extra HD and wireless thingy) still have lights on. Fairly new computer. Cost me �300 new about 6 months ago.
I tried to 'roll back' Windows - there was only one option - for when I installed Itunes maybe a week ago, but that failed. I chacked inside and outside the case to see if there's any sockets for PS/2 keyboards, but there aren't any.
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Jul 10, 2011
So my iPod wouldn't be seen on my computer, so I went to the Apple website to fiind out how to fix it. It told me to disable all services in msconfig, and when I reboot, my Mouse and Keyboard won't work
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Jan 18, 2013
I'm trying to install Windows 7 Professional 64 bit Edition on new SSD.I'm using a USB keyboard and USB mouseI turn on the computer and the keyboard works. I can enter the bios and use the mouse as well in the bios GUI.I set the computer to boot off the cd-drive. Open the cd-drive. Place Windows 7 inside and restart the system.Now the system boots off the cd and Windows 7 installer disk does its thing.Eventually I reach the page where it reads "Install NowI go to move the mouse. The mouse doesn't work. I try the keyboard. The keyboard doesn't work.To resolve the issue I had to power down the system, unplug the usb keyboard and use an old PS2 keyboard just to get the keyboard to work and install Windows 7.My question is what was the problem and if it occurs next time how do I resolve this issue
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Nov 12, 2010
Yesterday night I turned off my computer by pressing the power button and now my mouse and keyboard do not work anymore(in Windows). I wanted to see if it was just the mouse/keyboard itself, but I noticed nothing detects when I connect a USB device. I tried plugging it in every port and it's the same. I thought it was a hardware issue, but now I realize that it is not.
I restarted my computer and tried to get into safe mode; it worked(I was able to go up and down to select which mode I wanted to enter). Once inside safe mode and windows is loaded, the keyboard just freezes. It does not work at all. I then decided to go into bios to see what is up and everything seems right. I even screwed around and messed up my overclock settings.
So now I know my keyboard still works and it's probably a Windows issue. I wanted to see if my mouse would work. I went into Windows Repair(I might have gotten the name wrong) and voila, my mouse worked!
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Jul 8, 2012
The battery in my logitech k260 mouse died. I changed the batteries in both the mouse and keyboard. Now it doesn't work. I can't find a reset button.
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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Nov 13, 2011
At win 7 login screen mouse & keyboard USB 2.0 doesn't work. We've tried this same mouse & keyboard in a diff computer & it worked fine.
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Sep 27, 2012
I have a laptop with a monitor attached. I use to be able to come in and move the mouse to wake up the system. Now, I need to open the laptop and push the power button. I have gone into System/Device Manager/Mice.... and there is no option to "allow device to wake up". My knowledge is limited, but I do understand some things. I just don't see what could have caused this change. It just happened out of the blue!
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Oct 6, 2012
I had the problem for a few days that my mouse no longer woke up my computer. I looked in BIOS settings, and mouse settings, all was as it should be. But then I looked into what updates I had installed, and on the same day I updated "Intel(R) Network Connections" was when the mouse problem started. So I just uninstalled that, and now the mouse wakes up computer.
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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May 29, 2011
Our Sony Vaio laptop has several user accounts on it. Today I got an older keyboard with a ps/2 connector at a garage sale and connected it to the vaio with a ps/2 to USB adaptor. It worked for a few minutes, then suddenly the (new) keyboard stopped being recognized. I unplugged the keyboard, and now the vaio laptop keyboard no longer works - it's not recognized. I tried the vaio keyboard troubleshooting software without success.The curious thing is that this problem only exists on this one user account. Other accounts on the vaio work fine and recognize the keyboard, so I've messed up only one account's settings somehow. Other than nuking that account (with lots of personal settings and customizing)
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Jul 7, 2012
I guess I'm just having a series of minor problems.The function of the right click on my mouse no longer works. I get a rotating circle that eventually states the Windows can not solve the problem.
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Oct 29, 2009
I just installed updates and now I cant middle mouse click to open in new tab for firefox.. is there a way to fix this?
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Sep 29, 2010
All of a sudden I can no longer open or close new tabs using the middle mouse click (clicking the scroll wheel) it doesn work in ie or in firefox. Also seems like it doesn't work on the desktop or any other application. I have'nt installed new updates or new programs, I don't have any "mouse software" like intellipoint. This affects both my wireless keyboard with built in trackball and a serperate wireless scrollmouse. The only think I can think of is that a few days ago I changed the the speed of my cursor.. of course this shouldn't have affected anything else.... but it is really annoying as I mostly use my computer for web browsing and always open links in new tabs..
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Apr 26, 2011
When i try to connect my wireless mouse to my laptop it dosnt respond at all. It says it is connected, however nothing works. Ive tried using a Flashdrive and it works fine. Ive also tried with 3 different mice with the same result. Im guessing it has to do with a driver i have recently downloaded from windows update, however, i have restored my computer as far back as i can go, and it still dosnt work.
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Jan 23, 2011
I was away on a trip, so I let my parents use my laptop while I was gone. They say it updated, something, but afterwards froze, so they turned it off. Turns out it was several different updates, including a BIOS update. Everything else works fine except for my usb ports which no longer detect anything connected to them. The device manager gives me little yellow warning bubbles by Standard Enhanced PCI to USB Host Controller and Standard OpenHCD USB Host Controller. It says code 19 error and the config info in the registry is missing or damaged. I have tried updating the drivers, uninstalling and letting it re-install, but it hasn't worked. I'm running on a HP Pavilion dv6-3013cl Entertainment notebook, Windows 7 (64bit).
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Jan 3, 2012
I built this Windows 7 machine last year on an msi p55-gd80 motherboard with an i5-750 cpu. It would sleep fine and come out of sleep fine. Then I upgraded to a gigabyte Z68MA-D2H-B3 motherboard with an i7-2600k cpu. In doing the upgrade, all I did was boot the new hardware using the old hard drive, and then ran the new motherboard install dvd. Everything worked from the get go just as it had on the old machine, with one exception. Now, when coming out of sleep, I usually get a bsod. I assume this is driver related, but am not sure how to proceed as device manager looks fine and apart from coming out of sleep, the machine is perfect.
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Sep 21, 2011
Adding the pc to our domain seems to have caused the ctrl-alt-del key combination at login to no longer work. Other Windows 7 pc's on the domain work fine with the ctrl-alt-del key combo. It's not the keyboard and I can use the onscreen keyboard option to mouse click on the keys to bring up the login screen. Also when the screen saver turns on the ctrl-alt-del also fails to work. I have run several fix tries:
- Boot and F8 into repair computer...found no errors.
- F8 into command screen and ran sfc /scannow and found no integrity violations.
- Ran the win7 boot memory tester and it came back with no errors.
Short of wiping and reinstalling, which I don't have the time to do. I have tested the keyboard on another computer and it works fine.
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Jul 11, 2012
I bought a pc with Windows 7 that has worked fine with Word (office 2007). However, when I save a file with Excel 2007 and then call it up, the ribbon no longer works (I click on the various commands and ribbons don't pop up). Likewise, I cannot make cell entries or try operations like sorting. However, the program has not frozen since I can click on the various worksheets on the bottom. Is this an Excel or Windows problem and what is the solution.
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May 9, 2011
I have been running Windows 7 Ultimate (64bit) on my computer since December '10 and installed sp1 in February and had noticed no problems. I also have been using Microsoft Office 2007 Ultimate since I first installed the operating system. Now, I cannot use any of my Office Applications. I get an error message stating that "the operating system is not presently configured to run the program". I can't really recall using any of the programs since I installed the service pack. I have run the microsoft genuine software test application and my software checks out fine.
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Feb 7, 2010
Ok not sure how to explain this but my mouse/keyboard occasionally freeze up for few seconds and mouse will become very very slow and beeping sound come from speakers when I try to press keys on mouse or just move it, not the standard error sound its different beep. In shooters i sometimes find my self unloading a gun in the air after the lag passes please someone help.
Specs
-Windows 7 32bit Ultimate
-Wave wireless keyboard/mouse set
-CPU 2220 @ 2.40 Ghz
-4G DDR2 RAM
-Sapphire 5750 1G VRAM
I tried googling but I couldn't find exact same problem but most of answers were pointing towards overheating I installed SpeedFan I alt tabbed out of stalker to look at the reading at my cores were at 60 not sure if thats enough to cause something like I described.
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