USB Ports No Longer Work After Update (Code 19)
Jan 23, 2011
I was away on a trip, so I let my parents use my laptop while I was gone. They say it updated, something, but afterwards froze, so they turned it off. Turns out it was several different updates, including a BIOS update. Everything else works fine except for my usb ports which no longer detect anything connected to them. The device manager gives me little yellow warning bubbles by Standard Enhanced PCI to USB Host Controller and Standard OpenHCD USB Host Controller. It says code 19 error and the config info in the registry is missing or damaged. I have tried updating the drivers, uninstalling and letting it re-install, but it hasn't worked. I'm running on a HP Pavilion dv6-3013cl Entertainment notebook, Windows 7 (64bit).
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Apr 26, 2011
When i try to connect my wireless mouse to my laptop it dosnt respond at all. It says it is connected, however nothing works. Ive tried using a Flashdrive and it works fine. Ive also tried with 3 different mice with the same result. Im guessing it has to do with a driver i have recently downloaded from windows update, however, i have restored my computer as far back as i can go, and it still dosnt work.
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Oct 31, 2009
Installed Windows 7--->USB ports do not work.
1. Tried uninstalling/reinstalling them...no good
2. Tried downloading from Intels website--->Got error message saying my computer does not meet minimum specs for program to run, which is BS because my computer is very good and is only 1 year old.
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Oct 18, 2012
I've been hosting servers on various videogames over the year to play with my friends online, recently I tried a game which worked about a month or so ago (mount and blade: warband, I also tried a few others afterwards) but nobody could connect, I checked everything and it should have been working fine but then I looked at various port checking websites and for some reason none of the ports are open anymore.
I've tried changing the port settings, resetting the router and disabling my firewall and none of them seem to work.
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Aug 9, 2011
A few days ago I installed a USB 3.0 card (to be precise, this one: 2-Port USB 3.0 SuperSpeed PCI-E Controller Card - Free Shipping - DealExtreme). It uses the very common NEC PD720200 USB 3.0 controller. I installed the required drivers for Windows 7, and the card worked fine for the first day or so. but not since. Whenever I plug in a USB 3.0 external hard drive, I get a false "This device can perform faster..." message, as if I had plugged the drive in a USB 2.0 port.
The external drive I am using is a Western Digital MyBook Essential 1130. It is definitely a USB 3.0 drive, and came with the required USB 3.0 cable. While the USB 3.0 card was working, I got full-speed transfers to the limit of the hard drive's ability, about 90-100 MB/s. Now I can only get USB 2.0 speeds (33-34 MB/s). Windows insists I have the drive plugged into a USB 2.0 port even though it is plugged directly into the USB 3.0 card.
Things I tried so far: -rebooting and complete power cycle. No difference. -plugging the drive into one port or the other. Also no difference. -Looked in Device manager.The controller is recognized as a USB 3.0 device is using the proper NEC drivers.
Other info that may be important:
-No overclocking settings in use.
-I made sure the cable was plugged in all the way. It's in as far as it can go, but the ports will still only act like USB 2.0 ports.
I might as well throw the card away if it is only going to act as a USB 2.0 device.
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Apr 6, 2011
dell xps gen 4 running windows 7 (32 Bit)after downloading the latest windows updates, front and back USB ports no longer recognize the USB devices that were plugged in before. The usb device drivers no longer automatically load. usb ports recognize unknown device but device does not function (USB wireless Keyboard/ mouse or external hard drive) I deleted last few updates, re-booted computer and still get same result.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Sep 28, 2011
So I installed some weird file and it like disabled ALL of my USB ports, hwo can I get them to work again?! Both my keyboard and mouse are USB and I don't have any regular ones, any way I can fix this through my 2nd partition using WinXP? im using the Win XP partition to ask this right now, my Win7 partition seems to run fine like when it happened I thought it froze but it didn't because the wifi signal went off from my USB wireless adapter and my mouse+keyboard adapter both light off as well as my DVC 80 capture device. The file I ran was 'libusb-win32-filter-bin-0.1.12.2.exe' from a package I downloaded in a zip called 'iHackintosh iRecovery Package for Windows & Mac' and I REALLY DONT want to restart my computer
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Nov 10, 2009
I'm not sure if any other specs needed to solve this problem.
I upgraded from vista 32bit to windows seven 32bit a few days ago, ever sense i have upgraded i have never been able to use any usb ports. i have went into the device manager and uninstalled and reinstalled the usb port drivers, they will start to work for about 30 seconds then will fail.
This is the error in the properties under usb port:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I have installed my motherboards new drivers and bios for windows 7. also have updated windows and installed all major updates. I have been working on fixing this error for days now and i have had no success.
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Oct 25, 2011
USB 2.0 ports don't work after upgrade from xp to win 7.
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Nov 9, 2012
I have been having trouble with my usb ports not reading my flash drives. I just did a little test and was shocked to find that my usb ports will run printer and not flash drives? I tried to update the drivers but it says they are up to date. What can cause this? It is 5usb ports 2 in back and three across the front. My system is a Dell Studio XPS Desktop 435T/9000 64 bit windows 7.
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Aug 12, 2011
Left my computer running Win 7 home premium on overnight, had just installed a fresh copy of windows. I saw a message saying the system was restarted because of windows updates. Now, none of my USB 2.0 ports work, neither the rear ports nor usb mobo headers work. The two usb 3.0 ports do work however. Those 2.0 ports were working fine previously. Never seen update do this before.
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Jun 13, 2011
last night after applying a windows update none of my usb ports work. I have four onboard total. After installing the hotfix last night, two of them worked. After a reboot this morning im back to square one. Now last night before i got it briefly working, whatever i plugged in would charge but not be recognized by windows. Now i get nothing. no charge, no recognition.
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Oct 23, 2012
I Seem to be having trouble forwarding my ports, My router model is a D-Link DIR-615. (If needed by PC Specs are down below) When I go into my router and i forward the ports, the forwarding doesn't work, Here is what I know:
- Computer IP Is the correct IP that the port is being forwarded too
- Windows Firewall is Off
- Restarting the Router/Computer Multiple Times
- The router says the ports are forwarded
- I have forwarded the ports to a laptop of mine and that seemed to work
- I tested the ports on this site Open Port Check Tool - Test Port Forwarding on Your Router
- That site told me that the forwarding to my laptop worked, but not to my desktop
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Aug 5, 2012
I was rebuilding my computer bit by bit after my old one died on me. I recently purchased a motherboard/cpu and I used an old harddrive with windows xp on it and my old video card from my previous pc.Everything worked fine, all usb ports were up and running, monitor worked great. Than I went to install Windows 7 on my computer from a usb thumb-drive. Everything went smoothly until I got the the first restart. When the computer turned on again, all fans were turning, hard drive was spinning, and led lights turned on but my monitor went black saying no connection, and none of my usb ports work (no lights on my keyboard or mouse).
My computer specs are:
Motherboard: AsRock 970 Extreme3
CPU: AMD-FX 4100
Graphic Card: Zotac GeForce 9500GT
Ram: 2, 4GB (8GB total) Corsair Vengeance DDR3
HDD: Seagate Barracuda 7200.7
Monitor: Asus VH198T
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Nov 26, 2011
No drivers listed by dell for 7 Vista drivers
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Jan 15, 2013
I am running: Windows 7 64bit
On: Acer Aspire 5750 laptop
For a couple months my computer has been locking up at random intervals for several seconds each time. I got no error messages and each time it came back acting fine, so I just assumed I had too much running. Now, I'm not so sure it wasn't the HD failing, because...
Last week, I noticed the shield on the shutdown button indicating windows needed to run an update. I closed out of everything and pushed the button to shutdown/install updates. The computer immediately crashed almost as if I had held down the power button. When I attempted to restart it, my only 2 options were to start normally or launch repair mode. Normal didn't work, so I launched repair. Repair ran for close to 4 days. In the first 36 hours it asked to be restarted twice, after that it just kept running until finally I gave up and shut it down with the power button.
Like a moron, I do not have a recent backup of my files and really wish they could still be saved.
Since then:Tried to rescue files with Umbutu boot stick- error said it could not mount to drive. Tried to launch safe mode with command prompt via F8- system went back into repair mode instead. Tried to launch to last known good configuration via F8- system went back to repair mode, again. Tried to launch via Windows Boot Disk- the screen it gave me was not the same screen as the screenshots on the forums suggested I should get. My screen was an Acer logo with 3 options, but only 2 I could chose and both promised to wipe my data. One was to repair windows and the other was to replace it. I chose neither in an effort to not loose my data. From other peoples screen shots it looks like this disk should give me many more options, including one for command prompt. Tried Windows boot disk again, disk would not load this time. Now I'm stuck! How can I check for HD failure if I can't get a command prompt or OS? It seems like everything I try goes right back into the same repair mode that ran for 4 days and did nothing good and forces me to shut down with power button despite how bad that is to do.
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Oct 19, 2012
My problem began when someday i had issue in my windows which was usb was not recognized as i tried putting 3 usbs but all of them didn't work and i have 2 usb ports in my laptop which is dell xps 15z so i don't think it is a hardware issue
My problem continued and i searched and searched the internet for solutions but no one really worked so i decided to format the windows and installing new clean windows 7 one, and i did so and after installation i had too many more problems knowing that i installed all the required drivers needed for the laptop and checked them with driver genius, now any usb i plug in isn't even sensed by the lap or self installed like the usb ports have no drivers or anything.I tried the wireless mouse which isn't sensed on another laptop and it installed and worked instantly, so where is driver software installation which should install the mouse automatic?
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Nov 26, 2012
It seems all the usb ports do not work on my laptop. My usb mouse doesn't work, and my other usb devices do not work either. All the usb drivers are installed properly as detected.
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Jul 13, 2012
I seem to not be able to install new programs to my computer anymore. dditionally, programs can not update themselves--the programs that auto-update have stopped working (they just "hang up" during the install or update process).
- Programs that don't try to update seem to work fine. I can use them, save new files, and do everything else as normal. The problem is restricted to programs that are trying to update, or programs I'm trying to install.
- Restarting the computer or trying to re-install the programs has not solved the issue.
- I am able to work around the issue for one of the programs (Screenpresso) by manually downloading the updated edition and installing it in safe mode. This tactic does not work on my other programs with "update issues" though (FocusMe, Market Samurai, & SpinnerChief)
- Disabling all my background monitoring programs in normal startup mode (Adaware, ZoneAlarm, AVG) has not helped
- The problem has been occuring for about a month and I've been tolerating it because the programs with issues were not needed then. Now they are--and I need to figure out what the issue is!
I'm using Windows 7 32 bit.
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Jul 28, 2012
recently my computer was acting up and would not startup past the "windows is starting up" screen. I really wanted to play a bunch of games I just bought so I kept occasionally getting it to work in "last known good configuration". Safe mode didn't work and eventually I ran a disc I have no idea what it's called but it said soldierx on the screen and ran like 8 virus scans and did a bunch of tests on my comp, apparently geeksquad uses it. Anyways it removed 3120 spyware, but right before I decided to run this the only reason I decided to was because my keyboard and mouse stopped working. It works in the bios and anything before I actually get to my desktop, lights up and everything, even the keyboard shortcuts work such as windows search, but I can't move my mouse or do anything with my keyboard. I ran startup repair and it says that windows can't automatically fix the problem, had my dad do some pin reset thing where you do something with the battery and move pin 1 to 2 and 2 to three or something like that and didn't work, the bios has ps/2 enabled and legacy something enabled which I read could be the problem, and I have no restore points.
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Aug 13, 2012
Well I did some windows updates earlier, and now for some reason my pc is no longer logging me into the only user acct on this system automatically, it sits there at the choose user screen till I click, How do I go about setting it so that it'll auto login that user on boot?
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Jan 3, 2012
I built this Windows 7 machine last year on an msi p55-gd80 motherboard with an i5-750 cpu. It would sleep fine and come out of sleep fine. Then I upgraded to a gigabyte Z68MA-D2H-B3 motherboard with an i7-2600k cpu. In doing the upgrade, all I did was boot the new hardware using the old hard drive, and then ran the new motherboard install dvd. Everything worked from the get go just as it had on the old machine, with one exception. Now, when coming out of sleep, I usually get a bsod. I assume this is driver related, but am not sure how to proceed as device manager looks fine and apart from coming out of sleep, the machine is perfect.
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Nov 10, 2010
I've found several entries on this topic but nothing that gives a clear cut "per application" solution. I have a single application (form) that when opened from a Windows Service needs to disable most hot key scenarios. We are collecting safety information and they must reply to the form.
I found some awesome code that works like a champ to hook (atl+tab, etc...) in the XP world. However, as we start to migrate to Windows 7...most of those low-level hooks still work with the exception of Alt+Tab. Because of Aero the alt+tab must be being grabbed by IE first?
I can't use a registry solution as this would be global. The hook needs to only be in place while the form is active and then the hook should go away....as I do now when running on XP..
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Sep 21, 2011
Adding the pc to our domain seems to have caused the ctrl-alt-del key combination at login to no longer work. Other Windows 7 pc's on the domain work fine with the ctrl-alt-del key combo. It's not the keyboard and I can use the onscreen keyboard option to mouse click on the keys to bring up the login screen. Also when the screen saver turns on the ctrl-alt-del also fails to work. I have run several fix tries:
- Boot and F8 into repair computer...found no errors.
- F8 into command screen and ran sfc /scannow and found no integrity violations.
- Ran the win7 boot memory tester and it came back with no errors.
Short of wiping and reinstalling, which I don't have the time to do. I have tested the keyboard on another computer and it works fine.
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Jul 11, 2012
I bought a pc with Windows 7 that has worked fine with Word (office 2007). However, when I save a file with Excel 2007 and then call it up, the ribbon no longer works (I click on the various commands and ribbons don't pop up). Likewise, I cannot make cell entries or try operations like sorting. However, the program has not frozen since I can click on the various worksheets on the bottom. Is this an Excel or Windows problem and what is the solution.
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May 9, 2011
I have been running Windows 7 Ultimate (64bit) on my computer since December '10 and installed sp1 in February and had noticed no problems. I also have been using Microsoft Office 2007 Ultimate since I first installed the operating system. Now, I cannot use any of my Office Applications. I get an error message stating that "the operating system is not presently configured to run the program". I can't really recall using any of the programs since I installed the service pack. I have run the microsoft genuine software test application and my software checks out fine.
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May 4, 2011
I recently updated my Windows 7 Ultimate with Service Pack 1 through Windows Update and after the reboot my Bluetooth devices don�t work. I have two Dell mice and a Dell keyboard and they no longer function.I deleted the devices and added them back and while they were discovered and did attach they don�t function. Additionally, detailed information on the devices is no longer present.One of my mice was a Dell Travel Mouse and before it showed up as an icon that looked just like my mouse not it shows up as a generic mouse.
In trying to troubleshoot this i disabled the internal Bluetooth and plugged in a Belkin Bluetooth Dongle and it behaves the same way. However as this was an external device it has a flashing light showing when it is receiving a transmission and when I moved the mouse the light would flash so the signal is getting to the computer however nothing is happening on screen. This dongle works perfect on my other Dell D620 Laptop with Windows 7 and no service pack.
Dell D830
Internal Dell 360 Bluetooth
Windows 7 Ultimate
Service Pack 1
4 GB RAM
All Windows Updates applied
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Jul 16, 2012
I have a bunch of problems wrong with my computer but I'm hoping if I can solve this one, it might fix some of the others. Whenever I try to download updates from Windows Update it throws me a "an error has occurred while checking for new updates for your computer." error with the code 80004002bout fixing this?As a side note, my shut down button in the start menu is perpetually stuck with a black exclamation point inside the yellow/orange shield. When I shut down it says installing the updates, but when it reboots it'll just try to install again if I shut it down.
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Jun 12, 2012
I am trying to download/update the 'windows 7 service pack 1 for X64 -based Systems (KB976932) and I can't download it. What do i do?
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Aug 18, 2011
I am running windows 7 OS. Updates are available, however when I try to update all updates install except one for Security. Net framework and I get an error 643. It suggested installing windows update readiness installer, which I did, but I get the same error.
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