System Restarted After Windows Update - None Of USB 2.0 Ports Working

Aug 12, 2011

Left my computer running Win 7 home premium on overnight, had just installed a fresh copy of windows. I saw a message saying the system was restarted because of windows updates. Now, none of my USB 2.0 ports work, neither the rear ports nor usb mobo headers work. The two usb 3.0 ports do work however. Those 2.0 ports were working fine previously. Never seen update do this before.

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DV9260Nr Usb Ports Stopped Working After Windows 7 Update

Jun 13, 2011

last night after applying a windows update none of my usb ports work. I have four onboard total. After installing the hotfix last night, two of them worked. After a reboot this morning im back to square one. Now last night before i got it briefly working, whatever i plugged in would charge but not be recognized by windows. Now i get nothing. no charge, no recognition.

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I'm having an issue where after I have connected to my office network my USB ports seem to stop working and the laptop will not shutdown.

The USB ports that were connected to devices prior to connecting to the office network keep working but no new devices are detected.

When shutdown the laptop sits at the shutting down screen indefininately.

I have had this issue with two HP laptops now but other within the office are using the same laptops without fault. Also I have had this laptop for a few months now without fault. I dont have auto updates turned on so it shouldn't be something intorduced by an update.

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Feb 9, 2012

I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None

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May 22, 2012

I was playing a game when suddenly the screen froze. The system was completely unresponsive. The lights on the keyboard wouldn't even change when pressing Num Lock, Caps Lock or Scroll Lock. When rebooting, the system would not go into Windows. It would just make it past the "Starting Windows" screen and then freeze up again. I ran System Repair and let it do its thing. It took about 5 minutes then came back and gave me a general error message, saying it couldn't fix the problem. However, Windows did start correctly after System Repair was run. The problem occured a few more times. Mostly when playing games but also once whilst I was browsing the internet (music was playing also).

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All Usb's Not Working After A System Update?

Dec 28, 2011

the other night i left my computer on and it said it was going to auto update at 3am, i came back downstairs to see it had updated and tried to use my mouse/keyboard (wireless Microsoft ones) and nothing was happening.. it said the windows update had installed correctly in the bottom right hand side, i guess the only thing it can be is a driver issue as it works on my windows XP partition i am using now and also works on a recovery disk/startup to get into bios.. the problem i have is i have tried a USB to Ps/2 connection with no luck (with my wireless mouse/keyboard and a wired one of both), ive gone into system recovery and apparently i don't have any system restore points (im 99% sure i did/do) ive booted into safe mode the story is the same there.

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Dec 13, 2012

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I`ve got a serious problem with my vaio. i was surfing the net that i faced a BAD SECTOR ERROR on system 32. As I closed the ERROR,the system restarted. When I select the windows 7 to boot, the windows logo page come and restart again and again.Even when i decided to install a new version or repair it,the installation found no drive to install on.\

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Mar 19, 2011

I have three USB ports on my Gateway laptop and none of them are working. I've tried un-installing them through the Device Manager, but the action gets hung up and I have to stop it (I've let it run for 10+ minutes) through the task manager. When I re-open the Device Manager the USB all the controllers are still there.

I bought an expansion drive because I wanted to back up my photos and other files. After I did that I was going to reinstall a clean version of Windows 7 as my laptop hasn't been working well lately.

USB ports would be greatly appreciated.

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Apr 18, 2011

I have windows 7 and linux mint on my desktop, I built my computer myself, and it works great. My girlfriend asked me to help her put songs onto her iPhone 3G this weekend so I plugged it into my computer while in windows and a little bubble popped up saying a usb port was using too much power, or something along those lines. I didn't think anything of it because nothing else happened. The iPhone had been acting really strange lately so in the end no music got put onto it. I restarted my computer and none of my USB ports work anymore. My mouse and keyboard are USB and now I can't log onto windows because I can't type in my password.

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Nov 25, 2011

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Oct 31, 2009

Installed Windows 7--->USB ports do not work.

1. Tried uninstalling/reinstalling them...no good

2. Tried downloading from Intels website--->Got error message saying my computer does not meet minimum specs for program to run, which is BS because my computer is very good and is only 1 year old.

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Upgraded From XP To Windows 7 And Now USB Ports Not Working?

Jun 20, 2011

I'm convinced that that is the problem. I have tried EVERYTHING else to get the USB ports to work, but still no luck. They will not recognize any devices that I plug into the computer. Here are the specs (copied from hp.com):

Hardware
Product Nameze2108wm
US Product NumberEA390UA#ABA
Microprocessor1.6GHz AMD Mobile Sempron™ Processor 2800+ with PowerNow!™ Technology
Microprocessor Cache256KB L2 Cache

[Code].....

I found a Windows.old file under the C drive, so that's what I figure happened.

Is there any way to make the USB drives work without having to revert to Windows XP? Also, are the ports not working simply because the drivers are not compatible with Win 7, or is there another problem (probably something simple and then I'll feel like an idiot =/ )?

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i have dell xps15z i suffered from problem usb device was not recognized and couldn't solve it by any solutions i found on the internet then decided to format and reinstall the windows i installed all the updates and drivers for my usb ports and all the computer but now usb device was not recognized disappeared but nothing now appear, whenever i enter any usb no driver or anything installed for it no windows driver appear or anything like the driver isn't sensing the usb or the driver isn't installed or sth but the strane thing that when i put usb it lights two times then the light disappear i tried that in 2 usb ports not one and same with any usb?

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Sep 17, 2011

My system is Dell OptiPlex 740,‎‎ 2.50 GB RAM, Win 7 Ultimate 64bit.All of a sudden - the USB ports (all 7 of them) stopped to function roperly.Each device I plugged into the port - got recognized as 'uknown device' and doesn't function at all.One of the biggest problems that this cause me - I can't plug in the keyboard and the mice - I don't have PS/2 ports in this computer.Thing is, even out of Windows, the USB doesn't work. I'm suspecting this because the PC giving me 'Keyboard fault' everytime I restart. So I can't got to BIOS either.Right now I'm using special combination of USB hub attached to one of the ports, and the peripherals connected to the hub

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Nov 5, 2011

I have recently installed windows 7 on to my pc. Everything seemed okay to start with, but then the printer wouldn't work. The printer is working, but not with the computer. The message that usb ports arent working keeps coming up.

I have tried to uninstall the usb drivers, to no avail. Keeps saying usb device not detected.

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Nov 26, 2011

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Apr 27, 2012

My USB ports on my ASUS c90s laptop suddenly stopped working one by one. After reading around the internet it seems this is a windows 7 problem. When I go to device management I have other devices not working. Two Base system devices under a PCI bus category and an "Unknown Device". The unknown device is under the Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8 section. It has no driver, even though I downloaded the driver manually it still doesn't work. I've tried removing my battery and then replacing it. I disabled all the USB ports then restarted. I've even uninstalled them aswell as the unknown device.I went to theregistry:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}and found one solution to delete the upper and lower values. I had no lower values just a "lowerlogoversion" but I did delete the upper value. I then restarted and attempted to plug my mouse into my USB again and it was recognized for about a second and the red light under my mouse lit up but then went away.

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Dec 20, 2012

I have a HP laptop with AMD and the USB ports stopped working today.

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USB Ports No Longer Work After Update (Code 19)

Jan 23, 2011

I was away on a trip, so I let my parents use my laptop while I was gone. They say it updated, something, but afterwards froze, so they turned it off. Turns out it was several different updates, including a BIOS update. Everything else works fine except for my usb ports which no longer detect anything connected to them. The device manager gives me little yellow warning bubbles by Standard Enhanced PCI to USB Host Controller and Standard OpenHCD USB Host Controller. It says code 19 error and the config info in the registry is missing or damaged. I have tried updating the drivers, uninstalling and letting it re-install, but it hasn't worked. I'm running on a HP Pavilion dv6-3013cl Entertainment notebook, Windows 7 (64bit).

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Mar 24, 2011

my usb ports (mouse and keyboard) stopped working after it gets to windows welcome screen. It worked prior to that (I could get in to the bios and use the keyboard there) and I can even get to the windows repair mode and have my usb mouse and keyboard working. But booting it normally (or even safe mode) will disable keyboard and mouse (and all usb ports i believe) at the login screen. I don't have a PS/2 port so I don't have any alternative way to type in my pwd at the login screen. I would like to try the solution posted above, since I can get to the repair mode, open command prompt and run regedit, but just unsure since I didn't see any response from the user on that post whether it worked or not.

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Apr 1, 2012

I have recently downloaded Windows 7 - 32 bit onto a new discrete (i.e. Physically separate) HDD. In the installation process it had severe problems with USB and PCIe drivers. That is they don't work and there were! marks in Device Manager. I was lucky in having access to an old PS2 kybd which allowed me some access to the new os. Luckily, since I was booting off of a Windows XP Home Edition on a separate HDD I managed to use its drivers which worked on the Windows 7 and allowed me to get my USB kyybd and mouse working again. It also automatically down loaded the other drivers for my devices like the USB dongle for wireless internet access.

This is a long preamble to my actual problem and the reason for this message. I have not had as much success when I tried the same exercise; this time with Windows 7 - 64 bit installation. The 64 bit was installed on a separate partition on the same physical drive as the 32 bit version. The 32 bit drivers from Win 7 - 32 bit and XP don't work. I thought the 32 bit drivers for such basic things as USB pointing devices would work in the 64 bit version; but clearly not. Also, clearly my installation disk is negligent in not loading the drivers in either installation. Where can I go to get these basic drivers.

I have tried Logitech with no luck as my kybd/mouse combo doesn't even show up on their site. I have tried going to Microsoft site to get generic 64 bit drivers but they are not being very kind in that regard. There is nothing to download. Clearly they don't want to give anything away free! My Logitech USB kybd/mouse combo is model Y-RK56A for the kybd and M-RR95 for the mouse. My mobo is a Gigabyte GA-880GA-UD3H and I have its CD but w/o mouse I can't get it to install on the Win 7-64 partition. I thought when it installed on my XP partition it would have installed both sets of drivers. Can I extract just the 64 bit USB drivers from there?

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Jan 21, 2011

I restarted my computer to return to the login screen and found i have no control of my mouse or keyboard.I have control before Windows loads (in Bios Settings).I have enabled and disabled in every combination possible for the settings of the USB in Bios Settings.I can not system restore. I have no control in safe mode.Basically if it deals with windows, i have no control. Only before windows loads.

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Jul 3, 2012

I am not going to tell my problem or trouble but rather to tell what I had done based on what I found out from other responses to "related issues" subjected above.I just thought that I must do this for the sake of others, brothers and sisters in Jesus Christ wanted to go back to the threads that his but I am not that fond of using the search fields and somehow my google search results on this lappy is quite differ from the one i got on the usb-troubled lappy that i used to log into sevenforums. i have read through just about 10 of the related result on sevenforums but not one of them is the one i found out earlier.anyways, what i did was: uninstalled all usb listings in device manager and then just shut down the lappy, unplug all cables including power cable and went out for a smoke. a few minutes later, came back and plugged the power cord and turned on the lappy. and somehow, windows auto-install everything and since the lappy is wirelessly connected to the internet like always, it also download and install everything.then i plug the main cause of the problem (microsoft 5-button intelligent mouse) and wait for the driver update wizard to complete; and now everything not only seems working fine, BUT actually working fine now.

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