Windows Update, System Restore & Device Manager Not Working

Feb 9, 2012

I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None

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I am currently running Windows 7 Home Premium 64 bit, and I encountered a problem today with scanning using the printer (Printing was alright). I can only remember vaguely as I thought it some kind of connection error, I was using a USB cable and it was working find earlier. Spent hours googling to no avail, so I decided to use System Restore to restore to yesterday where it was working perfectly. So when the laptop started the process through -Control Panel> Recovery> Open system restore it logged out and everything, but hung at initializing for about 40 minutes, I googled that with another laptop and 99% of them said I should turn on my laptop with the button, then try the System Restore in the boot options when choosing the Repair Computer option. Guess what! That also didn't work. Well I started windows normally after the second power off, turned on without any problems, but then realized in the taskbar it shows the Ethernet wire connection for internet where I am connected wirelessly, I check my network adapters through Network & Sharing centre and the adapters are missing. I start panicking and instantly check device manager, its blank (Plug and Play is on). At that point I'm pissed off when I remember that when I started the laptop again, ATI gave me a message that no drivers were found. Have all my drivers been deleted?If my network adapters are missing,how am I connecting to the net? I also checked msconfig, tried a clean boot (Hopeless), but also noticed many Microsoft services are stopped. I just tried to scan again now to get an error message but the printer was not found, I figured this was from deleted devices?

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3894 Mb
Graphics Card: Intel(R) HD Graphics, 1723 Mb
Hard Drives: C: Total - 59999 MB, Free - 18572 MB; D: Total - 540376 MB, Free - 539870 MB;
Motherboard: Dell Inc., 0WXY9J
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

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