HP Factory Restore - F11 Recovery Manager Not Working
Jan 17, 2012
1. I have no OS installed, but BIOS shows that there is a WIN 7 OS, which I know isn't there.
2. I have four partitions; C,D,E,F.
3. The C: is the HP_RECOVERY partition.
4. The C:HP_RECOVERY partition is set to ACTIVE.
5. I have rebuilt the BCD from scratch.
6. There is a BOOT (X partition which shows on the CMD. Someone said its the RAM virtual partition.
7. Upon booting the system gives WINDOWSsystem32winload.exe error.
8. The f11 or recovery manager ain't working.
What I Want
1. I want to do a factory restore.
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Sep 7, 2011
everytime i try to factory reset my pc with erecovery managment, it never finishes once it gets to the end, it will say installing sysprep - factory mode, 52/52 and never finishes after that. is there any third party software that can factory restore my system? i noticed windows boots just fine even tho i didn't finish the whole software installation process.
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Apr 13, 2011
when i press alt+F10 to go to the acer eRecovery management program to do so, i cannot select any options except for the exit option ,One option says "Completely restore system to factory defaults and the other says "Restore Operating system and retain user data".
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Dec 23, 2011
I have an HP dx7 laptop, which was experiencing repeated blue screens with many different error codes as well as periodically restarting seemingly at random. Occasionally it would also have the screen go black (looked like it entered sleep mode), which was unrecoverable.I tried to track down the various drivers and problems suggested by the error codes in the BSOD, but didn't have any success in preventing the blue screens/restarts. Eventually I decided to take the system recovery DVD's from HP, and reformat and reset to factory defaults. I figured at factory default settings if the system was still unstable, it'd point towards a hardware problem as opposed to drivers or other software.While performing the system recovery, it proceeds all the way to where it says "Setup is preparing your computer for first use" and gets to the step of installing drivers, at which point the system restarts. After booting up it then tells me that the installation has failed, and to reinstall. I've done this 3 times now, and get the same issue each time. I cant provide logs or dump files of the blue screens or other errors, since the HDD has been formatted as part of the system recovery.
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Apr 15, 2011
I would like to reformat my computer to speed it up again. Does reformatting slow down a computer after already being done? I want to keep some of my files, but I will not be using the windows reformat, I plan to use the "restore to factory settings" option. How would I do this? I have a "recovery" drive and I was wondering if I could store the files I want to keep onto that and when I reformat I could just transfer them over. How should I go about reformatting? I know there is a windows option for "restoring to factory settings." And I know that the last time I reformatted I used an hp tool to restore to factory settings.
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Oct 5, 2012
I recently purchased HP Envy 4-1025 TX which came preinstalled with Windows Home Basic X64bit. Since it was having a single partition of 500 GB, i decided to do partition and for that i used bootable USB Drive to make 2 partitions, one of 50 GB and other of remaining space. After partitioning i abort the process in middle and then pressed F11 for system recovery but that didn't worked and finally i used that bootable USB Drive only to clean install Windows Home Basic. My problem is that i want to restore system to factory image using recovery partition since activation would be a issue. Now i tried many steps to use recovery partition like I made recovery partition as active and then boot but it is not working and rather windows opens up. I also did try to change letter of recovery partition to D: but that also didn't help. I also tried HP UEFI Update but that is also not working and giving error that your drive already has 4 partitions. The remaining disk space of about 395 GB is also unallocated, i can't allocate it since when i try to allocate it, it gives error that there is no space for new partition as MBR is full.
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Feb 9, 2012
I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None
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Apr 17, 2012
not A legel verison of window 7. wont to restore to factory setings.
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Jun 26, 2012
is not empty - it is almost 80% full but when i click on it there are no files. Tried - to the extent of my knowledge - to see if the files are hidden but didn't reach anywhere. Tried a restore point but that didnt work either.
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Mar 25, 2011
I thought I had a virus on my Pc, so I wanted to return back to factory settings. I put my recovery disk in the Pc and followed the prompts. When the Pc restarted, It had the error message--BOOTMGR MISSING. I did the above operation several times and still received the same error message. The odd thing is I can view the recovery partition in the MY COMPUTER folder. How do I get the recovery partition to work again. I have restored the OS with the disk Dell gave me, but I would like to use the option to recovery the factory setting.
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Jun 18, 2012
i need a recovery disk to recover my computer back to factoryit is a toshiba
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Feb 17, 2013
i want to recover my laptop to its factory setting but i lost all recovery data from my laptop?
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Sep 21, 2012
If I do a factory restore, will it wipe the backup that's on a 2nd partition?
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Apr 9, 2011
my laptop (Compaq Presario CQ61) contracted a virus that did some heavy damage. So I go into the boot up menu and decide to restore the laptop back to the factory settings, just to be on the safe side so I can start afresh.Now it's on a screen that says 'Factory image recovery preperation' and it's currently copying files to restore the hard drive, but it's froze on 58%.
Last night I did the same thing and left it overnight while I went to bed, and when I woke up this morning it was still froze on 1%.
Edit: The loading bar is still there, but the place where '58%' was has gone. My mouse is moving but very slowly.
Edit: My laptop is very warm and I can't feel or hear the fan... it's going to overheat. I've had to turn it off.
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Dec 9, 2011
My daughters ASUS K52F needed to be rebuilt to factoy specs. (I have done this before on an ACER and a GATEWAY without issues.)I started the restore and loaded each of the 4 disks when requested and it made it to 100% and I pressed on finish when requested and the computer restarted itself but then did not do anything but load the black screen with the ASUS logo.I must have missed a step but I do not know what that is.Has anyone else had this issue or know what I need to do now to get windows to boot/load?
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Nov 14, 2011
I've just used the windows 7 utility on my hp station pc which is called "restore to factory" and this seems like went smoothly, but when I try to reboot the pc, and after the "preparing pc for first use" there's a text box popping up witch says "could not complete installation of windows, to install windows on this computer, restart the installation" and then the system reboots again, and it all starts over. I dont know how to restart the installation, and I don't have any cd/dvd or usb, tried to download the windows 7 usb/dvd download tool, but as a first step it is requested a .iso file which I don't have, and don't know where to find..
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Mar 26, 2012
My notebook (HP Envy 14) had been attacked by malware, and after eventually destroying the virus, I've realized that the system files/programs were severely damaged. For instance, when I attempt to open Internet Explorer or Firefox, a window appears, asking me to browse for a program to open the "unrecognized" Internet Explorer with... and this process applies to most of my programs, such as Microsoft Word (in order to open Word, I must indirectly open a word file document, it's impossible to simply click on Word from the start menu). So, that's why I decided to return my notebook to its original state, using the System Restore factory option. However, when I attempt to run system restore (after saving all of my important files onto an external hard disk), an error message comes up: "Error: Recovery Manager cannot run from the hard drive. Recovery Manager must be run using recovery media to perform a Factory Reset." What exactly is "recovery media" and why is this message appearing?
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Jul 14, 2012
Having a little trouble restoring my computer to factory settings. I dont know why but I cant seem to just do it through the advanced menu because it says i dont have a restore point. Does anyone else know how to Restore my computer totally without having to buy a new operating system, Or even Just using a old one.
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Aug 10, 2012
My problem is with my hp laptop running windows vista. laptop is hp pavilion dv6225us. OS was upgraded to windows 7 ultimate. was getting messages saying this version of windows 7 was not genuine so i tried to restore my laptop to factory settings. this failed. do not recovery disc; could not get recovery manager by pressing f11 at boot up. now at boot up i receive this message 'remove discs or media; press any key to restart. pressing any key nothing happens. how can i get to recovery partition to restore to factory settings.
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Feb 25, 2011
I recently had a virus/malware attack on my system, removed it, but the system is damaged (Security center & updates cant be started etc) . I want to restore the comp using the acer feature "restore to factory settings". But I wonder, must I have a Win7-installation CD after the restore?? Because the computer came with preinstalled Windows 7 when I bought it. Keep in mind that it's a factory settings restore not a complete format c (i think) I've done a backup on hardrive "D" of my current system in case of anything going wrong. If a Cd is required, could you tell me another way to format the comp without buying the CD? My security center is damaged, so restore to point doesnt work either. If you got any solutions to how to start security center except setting it to "automatic" in services.msc (Since this doesnt work), please post 'em.
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Dec 31, 2011
i was havin probs with my pc DELL isnpiron 17R ,,it was about missing of some storage drivers ,, i contacted a dell agent ; after he viewed the device manger and trying to reinstall them he couldn't and he told me that i've ghost or something in my registery and i need to do a restore to factory settings..i tried to shut down pc and turn it on again then i pushed the F8 button and i choosed " Repair Your Computer " and then i got " windows loading files " ,, stuck on it ,,,i tried to restart the pc and do it again but nothing i tried to remove battery and placed it again and retry but nothing i stucked on the same page.i used registry boost program on this site ,, after scan ,, i had a high damaged registery.
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Jul 30, 2012
Okay, my computer is very clogged at the moment and I would like to do a complete restore, but I have some files that I need to keep. Is there a way I can do a complete restore but keep some of the files (no external hard drive).
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Jan 21, 2012
I have a dell Inspiron n7010 and im trying to reformat my computer. I backed up all my personal files into an external hdd. However when I try to restore my laptop to its factory settings, I get stuck. Upon booting up my computer I press f8 to get into the advanced boot menu. From there I select system repair but after selecting that, it always gets stuck at windows is loading files. It doesn't look my computer is loading anything either and it doesn't make sounds as of it were.
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Mar 18, 2012
For a variety of reasons, I want to do a clean install on my laptop, which is a Dell Studio XPS with Windows 7. I don't have any Windows disks (it's 2 years old and I'm fairly sure I wasn't provided any), so I'm trying to do it through advanced boot options. When I hit F8 during startup and select repair, I am shown the screen "Windows is loading files..." and then the system starts as usual, rather than giving me options for a fresh install, which the description (and every set of instructions I've seen) would suggest.
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Jun 23, 2011
i have changed my hard disk on my dell inspiron 1440 but and i have install windows 7 ultimate x64, but when i activate my windows, my laptop does not boot. its probably about my bios since i have install a new hard disk and i need to restore my factory image
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Jan 25, 2012
My computer has been slowly deteriorating the last few days. It first ran a system repair every time I started the computer and would then boot to the desktop, then it would just loop through the system repair screen over and over. I am thinking that my last option is to restore the computer to it's factory default since I have everything backed up on an external hard drive.
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Dec 13, 2012
It was working great and I noticed that it would not recognize an external drive I was going to install some progs from, even though I can go in to Admin Tools and see it there, and then I tried taking it online and it says Windows Explorer not responding all the time, so I think the best bet at this point is to restore it back to out of the box condition.I just started tweaking on it, so it's not like I'll be losing much work.
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Dec 30, 2012
So im looking to restore my PC to its factory settings so i saw from a video that says all i have to do is go to, Control panel->System and security->Backup And Restore->Recover system settings or your computer->Advanced recovery methods->Reinstall Windows (requires Winodows installation disc) so yeah, will this work? im pretty sure the disc i have that came with my comp is the right disc, on the disc it says"microsoft windows 7 Reinstallation DVD", Windows 7 Home Premium 64-bit.
let me know if this is the right disc and if this is the right way to reset to factory settings that would be super awesome!!!!
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Feb 16, 2013
1st off, My user name is not a joke. I have a hp G72-B27CL Notebook that was purchased online from aGoodwill auction. The notebook looks brand new & in their listing for the auction they said it just needed a hard drive so I put my WD 500 GB hd in it & attempted to do a system recovery. It went through the whole process & ended with Welcome TO YOUR NEW HP COMPUTER, About a minute later it was showing Restoration Incomplete with the options to Retry or try to find out what the problem was, Well it would only allow me to try again, Which I did (actually 2 more times) Of course same results. Their is no recovery CD'S that came with the computer, However it does have the windows product key # on the back of it. This computer will not let me do anything else except keep trying to recover it. (Which is a total waste of time) Should I erase everything on that hard drive ? It really has nothing I care if I lose or not & how would I go about erasing the hard drive ? The computer I'm talking about wont let me do anything except what I have shared.
And I don't want to put the hard drive in another computer & mess up what ever computer I put it in. This really is a bummer because I felt I was getting a good deal + helping out a organization, So the bottom line is right now I have a pretty laptop that doesn't operate & I am currently down $232.00 + shipping cost. I truly apologize for the length of this post, But as I stated from the start I'm truly lost. Any suggestions & please remember you are replying back to someone that is truly lost, so if at all possible if you choose to respond. Talk in language I understand.
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Jan 30, 2013
im trying to restore my X51 to its factory state so when the SYSTEM RECOVERY OPTIONS comes up there is no alienrespawn or Dell DataSafe Restore and Emergency Backup, Iv gave it a shot from alienrespawn app when i click on restore its says that it will restore to Orginal factory state so restart after that the SYSTEM RECOVERY.
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Jul 15, 2011
I had trojan virus in my G62 hp and windows corrupted and it doesn't start and just goes to windows error recovery and it shows "Launch Startup Repair, Start Windows Normally" but it doesn't start anywhere so what shall I do now?
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