my laptop (Compaq Presario CQ61) contracted a virus that did some heavy damage. So I go into the boot up menu and decide to restore the laptop back to the factory settings, just to be on the safe side so I can start afresh.Now it's on a screen that says 'Factory image recovery preperation' and it's currently copying files to restore the hard drive, but it's froze on 58%.
Last night I did the same thing and left it overnight while I went to bed, and when I woke up this morning it was still froze on 1%.
Edit: The loading bar is still there, but the place where '58%' was has gone. My mouse is moving but very slowly.
Edit: My laptop is very warm and I can't feel or hear the fan... it's going to overheat. I've had to turn it off.
I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.
I have a Gateway computer that came preloaded with Windows 7.
I am replacing the internal hard drive and I am attempting to install the factory system recovery image from the system recovery disc that I made when I bought the computer. After installing the drive and booting up from the recovery disc, I go into full factory recovery but when I go in to the option to "restore to factory default" the option is grayed out. Do I need to format the drive first? How do I do this outside of windows?
Im having screen freezes every couple of days. My whole computer just freeze what its doing.Been
-on word -on a game -watching movies -transfering data
So no specifi thing sets it off.Cant alt-cnt-delete.Its like a screen shot of my computer and watching a picture. Cant even move the mouse.My keyboard can change colours via buttons on it (logitech g110). I cant even change the colours coz its like the whole pc is in a time freeze..Due to this i dont get an "windows had an unexpected error" message when i restart the computer...
i have changed my hard disk on my dell inspiron 1440 but and i have install windows 7 ultimate x64, but when i activate my windows, my laptop does not boot. its probably about my bios since i have install a new hard disk and i need to restore my factory image
I have a 452GB HDD with factory image option from dell and I just brought a new 128GB SSD. I also have a 456GB External HDD. How can I move my factory image over to my SSD so I can restore my computer if i need it later on. I have the Windows 7 CD but no driver's or anything else. What I want to do is something like this... install windows 7 from CD onto my SSD then use the Factory image and restore it back to factory settings so i get all the driver's and Utilities also also.
System info - Windows 7 Home Premium x64 8GB of RAM Core i7 @2.2ghz.
Dell inspiron 580 running Win 7, I cannot access DFIR using normal keystrokes. When I hit "repair Computer" it loops me back to same screen. Is there any other way of retrieving this program? The handbook says it is on a hidden partition on the hard drive.
I have got Dell Studio 1558 Laptop. When I received my laptop, the full 480 GB was in a single drive and using device manager i splitted into 3 drives. Now, if I use Dell Restore to factory image option should it have some effect as the original c drive when shipped is currently less. Just want to know this as I will be using this feature.
Ive owned a dell studio 1558 laptop for almost 2 years now and have recently been experiencing some overheating issues, among my many solutions "new thermal paste, cleaning the inside" and a virus scan using Avast, which discovered a four digit number of corrupted files followed by their deletion and subsequent problems due to now missing some .dll files making me unable to run anything or access the internet. Ive decided I should restore the laptop to its factory settings which I believe I have done before. The problem now is that once I reach the Advance boot menu using F8, I press enter on the "repair your computer" option which is followed by a bar saying windows is loading files, lasting one second, and then windows loads up and nothing changed.
My system suddenly turned off, I turned it back on freeze at start up cant get to F11 to start recovery then goes on black screen. How can I bypass or having my computer running again, ( Did not make a recovery disc).
i am having windows 7 64 bit operating system.Earlier i was using windows 7 32 bit operating system but when i changed my operating system it lead to formatting of the recovery drive on my laptop.Now i am not able to backup my data on my laptop.so kindly suggest a way through which i can recover the factory image of my laptop.
I thought I had a virus on my Pc, so I wanted to return back to factory settings. I put my recovery disk in the Pc and followed the prompts. When the Pc restarted, It had the error message--BOOTMGR MISSING. I did the above operation several times and still received the same error message. The odd thing is I can view the recovery partition in the MY COMPUTER folder. How do I get the recovery partition to work again. I have restored the OS with the disk Dell gave me, but I would like to use the option to recovery the factory setting.
everytime i try to factory reset my pc with erecovery managment, it never finishes once it gets to the end, it will say installing sysprep - factory mode, 52/52 and never finishes after that. is there any third party software that can factory restore my system? i noticed windows boots just fine even tho i didn't finish the whole software installation process.
when i press alt+F10 to go to the acer eRecovery management program to do so, i cannot select any options except for the exit option ,One option says "Completely restore system to factory defaults and the other says "Restore Operating system and retain user data".
My daughters ASUS K52F needed to be rebuilt to factoy specs. (I have done this before on an ACER and a GATEWAY without issues.)I started the restore and loaded each of the 4 disks when requested and it made it to 100% and I pressed on finish when requested and the computer restarted itself but then did not do anything but load the black screen with the ASUS logo.I must have missed a step but I do not know what that is.Has anyone else had this issue or know what I need to do now to get windows to boot/load?
I've just used the windows 7 utility on my hp station pc which is called "restore to factory" and this seems like went smoothly, but when I try to reboot the pc, and after the "preparing pc for first use" there's a text box popping up witch says "could not complete installation of windows, to install windows on this computer, restart the installation" and then the system reboots again, and it all starts over. I dont know how to restart the installation, and I don't have any cd/dvd or usb, tried to download the windows 7 usb/dvd download tool, but as a first step it is requested a .iso file which I don't have, and don't know where to find..
1. I have no OS installed, but BIOS shows that there is a WIN 7 OS, which I know isn't there. 2. I have four partitions; C,D,E,F. 3. The C: is the HP_RECOVERY partition. 4. The C:HP_RECOVERY partition is set to ACTIVE. 5. I have rebuilt the BCD from scratch. 6. There is a BOOT (X partition which shows on the CMD. Someone said its the RAM virtual partition. 7. Upon booting the system gives WINDOWSsystem32winload.exe error. 8. The f11 or recovery manager ain't working.
I recently purchased HP Envy 4-1025 TX which came preinstalled with Windows Home Basic X64bit. Since it was having a single partition of 500 GB, i decided to do partition and for that i used bootable USB Drive to make 2 partitions, one of 50 GB and other of remaining space. After partitioning i abort the process in middle and then pressed F11 for system recovery but that didn't worked and finally i used that bootable USB Drive only to clean install Windows Home Basic. My problem is that i want to restore system to factory image using recovery partition since activation would be a issue. Now i tried many steps to use recovery partition like I made recovery partition as active and then boot but it is not working and rather windows opens up. I also did try to change letter of recovery partition to D: but that also didn't help. I also tried HP UEFI Update but that is also not working and giving error that your drive already has 4 partitions. The remaining disk space of about 395 GB is also unallocated, i can't allocate it since when i try to allocate it, it gives error that there is no space for new partition as MBR is full.
EDIT: This is added by moderator. The problem system has been "restored" to factory defaults, so you can skip to post # 11 and be missing only some history. I have also at this time moved the thread from Networking to Windows 7.Okay, this is my boyfriend's laptop. He's left it with me to see if I can fix it. I'm at work right now, and it is at home, so I can't try anything until I get home tonight.Here'e the situation, as best I can tell:He has 2 laptops...one is old, and connects fine, the other is probably 6 months old - a Dell - Windows 7, and this is the one that is having problems. The other laptop has no problem with its connection - it is just the Dell laptop. He brought it over to my house last night, and it is doing the same thing. It finds and connects to my network, but it states that it is a "limited access" connection, which essentially means you have no internet connection (apparently).
So here is what I have found out. For one, his laptop came with few months subscription to McAfee...and apparently that is now expired. He's never renewed it. I did put MalwareBytes on there for him, when he got the thing, but I don't think he runs it unless he thinks there is a problem. I've told him to keep it updated, but I guess he thinks I can fix it if there is a problem. Again... (Once we get this fixed, he WILL keep this stuff current..darn it.) Anyway...he said he kept getting some popups - the ones that ask if you want to "allow a program to make a change to your computer"...and he always said no. I think he got several of those in one night. He ran the MalwareBytes, and it found and quarantined some malware (I don't know what sort of things - I was not there when he ran it) and then when he tried to access his network again, he got the "limited access" thing. So...something has happened, just on that laptop. I messed around with it a little last night, but I couldn't get anything working.
I am trying to recover my ASUS K52D Notebook PC to factory settings. I am currently running Windows 7 operating system. I do have the Driver & Utility Ver.1.0 disk, but I have lost the System recovery disk that was made by the store where I purchased my laptop from. I have tried recurring it using the partition file thing that's on my computer, but I received an error message. I am wondering, is there a way to recover my Notebook to factory settings without using the partition or the recovery DVD?
I have an HP dx7 laptop, which was experiencing repeated blue screens with many different error codes as well as periodically restarting seemingly at random. Occasionally it would also have the screen go black (looked like it entered sleep mode), which was unrecoverable.I tried to track down the various drivers and problems suggested by the error codes in the BSOD, but didn't have any success in preventing the blue screens/restarts. Eventually I decided to take the system recovery DVD's from HP, and reformat and reset to factory defaults. I figured at factory default settings if the system was still unstable, it'd point towards a hardware problem as opposed to drivers or other software.While performing the system recovery, it proceeds all the way to where it says "Setup is preparing your computer for first use" and gets to the step of installing drivers, at which point the system restarts. After booting up it then tells me that the installation has failed, and to reinstall. I've done this 3 times now, and get the same issue each time. I cant provide logs or dump files of the blue screens or other errors, since the HDD has been formatted as part of the system recovery.
I would like to reformat my computer to speed it up again. Does reformatting slow down a computer after already being done? I want to keep some of my files, but I will not be using the windows reformat, I plan to use the "restore to factory settings" option. How would I do this? I have a "recovery" drive and I was wondering if I could store the files I want to keep onto that and when I reformat I could just transfer them over. How should I go about reformatting? I know there is a windows option for "restoring to factory settings." And I know that the last time I reformatted I used an hp tool to restore to factory settings.
I was trying to restore the computer the FIRST TIME I got it, but I've found out that the Recovery copy won't make any changes because I have two(2) Program Files for Internet Explorer, one is for 64bit OS, and the other is 32bit (x86).I've tried to enter in the command prompt: takeown /f "C:Program Files (x86)" /r /d n and it displays ERROR: The current logged on user does not have ownership privileges on the file (or folder) "C:Program Files (x86)". But I am the administrator and the owner of this Hitachi Laptop Windows 7 Home Premium, 64-bit OS.I could not play any movies via internet, and I don't know what plug-ins are missing, so I want to restore the computer to its Factory setting.
She asked me to restore her computer to factory settings. She is not at all tech savvy, so I know for a fact she did not do anything to mess it up. It was running fine, but she just wanted to clean it out and bring it back to like new. She pretty much only uses her computer for school papers and email. I have done factory recovery on many computers at this point and I have never had any problems at all until now.
First thing I did was hook up my external hard drive and saved all of her documents and pictures. I then restarted the computer and pressed F8 and then clicked on repair my computer. It took me to datasafe backup and restore. I went as far as to restore the factory image. I chose not to save any files and to restore it to new again. It completed as normal and I clicked restart.When it restarts, a list of files pops up and then it says "Setup is preparing your computer for first use." It also shows another list of files that seem to be loading as well as it tells me that it is booting in safemode. Next thing it says is that "Setup will continue after restarting your computer". It then continues to restart and perform this boot loop until I turn it off.
I tried to repair the computer and it would fail saying it was offline. So, I plugged the hard drive into an adapter to hook it to my other computer. I opened the disk manager. I saw that the recovery partition was not active like it is on my other hard drives. I also see that for some reason it has a tiny partition that is labeled fat. On my other hard drives it is labeled oem partition. Not sure if this makes a difference or not, but thought it was worth mentioning. Also, when I choose to explore the recovery partition, it says the recovery folder is empty, however the properties say it is nearly full with many files. On my other hard drives I can not access that folder at all. I also am not sure if this matters or not, but didn't want to let anything I am doing go unnoticed.
