Windows 7 Update Froze - Go To Safe Mode And No System Restore Back Up
Feb 14, 2013
On this recent windows update, 2/14/13, my computer froze on the "Preparing to configure windows" screen for several hours. I rebooted normally and the screen went to "configuring updates" and stuck at 67% for about an hour. I got frustrated with it and rebooted to safe mode to see if I could do a system restore and when I did it said there was no restore point back up! So I rebooted normally and now it is still just sitting on the "Preparing to Configure Windows" screen with the circle spinning. I am using Windows 7 Ultimate on a Dell Dimension 2400.
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Mar 8, 2012
I am having the following system configuration
XPS L401X Base
Genuine Windows(R) 7 Home Premium 64bit (English)
Intel(R) Core(TM) i7-740QM Processor
6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB)
640GB 7200RPM Hard Drive
Lately whenever i try to start my computer it pass the Dell Bios and then directly goes to the screen which states
Repair your system or Start windows normally When i chose repair system , it start downloading windows files and then launch the windows , but hung up at the sky blue login window with only movable cusor . When i choose to start windows normally it gives me BSOD momentarly ( hard to see the message) and then restarts again . i tried with the advanced boot up options like
repair my computer , all safe modes , restore to last good configuration but it does the same and hangs at windows loging sky blue window .I Tried to run the Dell PSA+ Diagnostic and it returns with 2000-0146 error . As per the Dell online solutions for this type of error ,I tried to reinstall the Hard disk but the problem still exist.
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Jan 1, 2013
I have recently installed windows ultimate x64 on my computer.i have an asus p6t deluxe v2 mobo, i7-960 cpu and a wd velociraptor hdd. The install went ok, I even managed to restart my computer a few times after but after windows updates installed it won't boot. I tried to boot into safe mode, restore from the installer, and repair, none worked. After startup repair it says: "a patch is preventing the system from starting" and I get a 0x1f error code.(Preventing windows from downloading any updates didn't work either)
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Jan 13, 2013
I'm currently using a windows 7 computer and am having trouble accessing system restore. As I start up the computer normally, I make it past the login screen to the main screen, and it freezes after a few seconds each time. Going on safe mode instead, I went to system restore only to find that is was turned off as well my network connections
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Sep 21, 2012
After a power outage, my windows 7 will not boot without going into safe mode.How can I restore my system to boot automatically without going into safe mode.
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Oct 26, 2012
I ran a complete system recovery and now start up freezes. Seems mouse etc work perfectly fine in safe mode.
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Oct 27, 2011
I am familiar with System Restore, selecting earlier times, and the often-available option of undoing a System Restore. But I found out (too late) that according to Microsoft, System Restore done in Safe Mode is not able to be undone.I lost 1,000's of photos doing the system restore, now the only restore point option visible is what I believe to be the new one after I did the restore. Prior to me doing the System Restore, there were a number of times from me to choose from, I just chose one that was 10 days ago. Is there any software, method, or hack that I can use or do to recover the thousands of photos that were on my desktop and that were in folders on my desktop? It's a 1 TB HD?
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Dec 7, 2012
I recently installed some updates in my Proline notebook, but after installing the 30 percent, it failed to restart, with the screen showing nothing (as if it's off). I then tried to restore it to an earlier time via safe mode but the restore point available is only the one as at the time of the update. I tried to create a restore point, but when i tried, i cannot even find system protection when i looked for it and it directs me to system properties where my computer's description is blank and it cannot be edited.Even the updates cannot be uninstalled via safe mode.Is there no other options i can try in order to start my laptop normally again?
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Feb 15, 2012
how do I get back regular mode from safe mode?
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Feb 19, 2013
My computer is in safe mode right now and it wont let me use my hdmi plus so what should i do?
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Sep 24, 2012
I have a Sony Vaio which runs on windows 7 (don't know if it's 32 or 64?). I don't have any back up discs.
Computer started doing windows updates, when I turned the laptop on the next day it won't boot up normally or in safe mode. If I click on repair computer it scans and goes through the process but in the end it just takes me back to the same screen. I've tried to restore and I have several points come up in the list but it says beside them enable system protection for this (C Drive).
The only option I have is to put it back to factory settings which I would really like to avoid as I don't want to loose all my files. I have some of them on USB but not all.
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Dec 27, 2011
How can I go back to the orignal and get away from the black screen
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Feb 7, 2013
Basically, I turned on my laptop and it automatically went on Safe mode and I can't get back to normal. The screen is also blurry and instead of the taskbar I can see the top of the screen...eugh.. If you get me. Should I reinstall my Windows? p.s. I don't have a disk for it, so I guess I will have to download a ISO or something. Will this get everything back to normal?
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Apr 18, 2011
I tried putting it in safe mode and it went through running some files and when it came back to the start menu, the mouse was frozen. I could still type in my password, and it went to the desktop but the mouse remains frozen. I hope I don't need some other password because I don't have one.
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Aug 25, 2012
So, I have this system, and it bluescreens when I boot in to both "normal" and save modes, however it reboots instantly, so I can't see the error. I have gone into recovery console, and there are no system restore points. Windows cannot fix the startup "Automatically"
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Jan 29, 2012
I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work)
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Oct 15, 2012
I am attemptin to make a backup image of my hard drive. The new Image will be complied on an external hard. The drive has a 1TB Capacity with 450 Gigs free. I am receiving an error code during the image compilation stating that there is a problem with the I/O device. I ran chkdsk and found no problems. I also switched USB ports just to rule that out. I have used this same external hard drive to image a different laptop with no issues last week. My next approach would be to try this in safe mode. When I am in safe mode, I cannot find the location of the software which windows uses to create the image. I typed the location into the address bar and it pulled up a link in the address bar which took me back to the control panel. Can anyone tell me if this is possible to do in safe mode and if not, what my next step would be. Windows error: The Operation failed due to a device error encountered with either the source or destination. If the source or destination volume is on a disk, run CHKDSK/R on the source or destination volume and then retry the operation. (0x8078012D) Additional Information: The request could not be performed because of an I/O device error (0x8007045D)?
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Dec 3, 2011
BSOD and subsequent boot failure. Windows Startup Repair can't fix the computer automatically and I'm at a loss. The problem occurred after I updated to the latest version of Itunes a few days ago. Right now, I can't even boot into safe mode, so I don't know how to run the utilities.
Here is what I got from Startup Repair:
Problem signature
Problem Event Name: StartupRemairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200795
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)
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Dec 15, 2012
Ran Windows Update on wife's computer today (Biostar A75-MH mobo, AMD A8-3850, 8Gb DDR3-1600, 64Gb Samsung 830 SSD boot drive, Win7 x64) and upon restart it froze at 35% installing the updates. After it did nothing for 30 min I rebooted. It boots to the desktop but with an error box saying failed to load sortbls.nlp. Explorer isn't working, can run any programs, Start menu won't come up, just sits with the blue circle spinning. Tried to run system restore but the 11-15 one disappeared from the list when I tried to run it and now just shows the only restore point as Windows Update Critical Update from today which fails. Startup Repair says no problems.
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Sep 21, 2012
When I open the control panel I get ,back up and restore,instead of system and security .What am i to do to back up my file
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Dec 17, 2010
my laptop starts up as the "windows did not shut down properly" screen where I can start windows normal to do repair. When I start windows normally it sends me to the repair screen. And when I select system repair it just freezes at a light blue and geen screen and the only thing showing is my cursor. Ive tried to run the system in safe mode but it freezes at classpnp.sys, and eventually sends me back to the repair screen that is frozen. I don't believe I have my windows 7 installation disk for my laptop so that is out of the equation.
My brother was using my computer and said it was updating when this happened so Im not sure what caused all this.
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Feb 9, 2012
I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None
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Dec 10, 2012
I've just ran a full system restore on my niece's Dell Inspiron N5030 which runs Windows 7. After the restore the laptop restarted and went into the setup screen... then it tells me it's unable to continue the setup whilst in safe mode and asks me to restart...thus the loop continues.how to start in normal mode and continue the setup?I've tried going to the black boot screen which has a variety of options including "Start Windows Normally" but none of these worked.
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Mar 9, 2012
The other day i found some ram and decided to try and see if it worked in my Dell desktop computer, when i turned it on it said i couldnt mix different types so i took it out and turned it off, i diddnt even go on it.Today i turned it on and it got to the windows 7 logo and it restarted and said windows failed to start, launch startup repair or start normally. I clicked startup repair but it woulnt work, i tried restoring to an earlier date but that wouldnt work either. I tried safe mode but when it gets to loading it restarts and just goes round in circles.
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Apr 13, 2011
I ran the disk cleanup and it freed up several GB of space on my C drive (I have a Dell laptop with a C drive with about 62 GB of space and a D drive with 426 GB.I let it run overnight because it said it was going to take 6 hours (no idea how long it actually took).
It had either shut down or hibernated, so I turned it back on the next morning. Windows booted up, but has not been working--I can't use the shortcuts, and even if I click on something from the start menu it won't run. (Firefox, for example, or other programs). It gives me an error message about the data not being found with an I/O error.I am able to use the internet and some programs in Safe Mode, which is what I'm doing now.I can't use my audio system in Safe Mode.I have the upgrade CD for Windows 7--they sent it after I had bought the computer. Do I need to reinstall Windows 7?Can I do it from the update CD?Do I need to back up all of my files (photos, etc) before I reinstall it?
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Dec 23, 2012
Windows Anytime Upgrade couldn't create a restore point?
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Jan 12, 2013
My laptop crashed the other day after a Windows update. To make a long story short it would not boot up. I tried several things to no avail. System restore disc did not work. At this point I thought the hard drive was fried. Finally I stuck the the Windows 7 companion disk and got the system to boot I can tell all my files are there somewhere due to amount of memory taking up on the hard drive. Anyways my main problem it is now asking for the product key although I have 29 days which unfortunately I cannot find. Laptop in question is a Lenovo G550. Where do I go from here? Do I have to purchase a new key? I've been using the laptop since and it seems to be working properly as far as i can tell.
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Mar 30, 2011
I have a failing hard drive on my laptop, when i proceed to buy a new one, what do i need to do to get windows 7 onto the new hard drive? can i do that with system restore or back up software?
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Jul 31, 2012
i restored my computer to windows xp restore point from windows 7 , now have realised i need some files in windows 7 my documents and want to go back to win7 ,how do i do that any special software needed?
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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