Laptop Crashed After Windows Update - System Restore Disk Did Not Work
Jan 12, 2013
My laptop crashed the other day after a Windows update. To make a long story short it would not boot up. I tried several things to no avail. System restore disc did not work. At this point I thought the hard drive was fried. Finally I stuck the the Windows 7 companion disk and got the system to boot I can tell all my files are there somewhere due to amount of memory taking up on the hard drive. Anyways my main problem it is now asking for the product key although I have 29 days which unfortunately I cannot find. Laptop in question is a Lenovo G550. Where do I go from here? Do I have to purchase a new key? I've been using the laptop since and it seems to be working properly as far as i can tell.
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Jan 20, 2013
I have a hp dv 9700 laptop that has crash, I have being experiences a few problems recently and have manage to fix it my self when it crash before with system repair disk that I brought of the internet. The following message keep on coming up when booting A Disk Read Error Occurred. I think I might of mess the laptop up buy setting the setting as default throw bios, I am looking for free software that I can download on a disk or usb and then reformat it or try to repair it via a system repair disk, I am aware there are software that you have buy over the net, but I believe in doing the job yourself free.
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Jul 24, 2012
Ever since I removed some malware I cannot run a program that is vital to my job. It tries to do a software update (which it does periodically) and encounters this error: "Message 0x1047 in SUBVMCHK Another application is in the process of updating. Please wait while this update completes." I click ok and the program shuts down. I cannot uninstall the program (I get error 1060). Is there a registry key missing? Earliest system restore does not work.
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Jan 1, 2013
I have never had the need t use this disk till now but as I am getting problems starting up I tried System Restore and it didn't work (I have tried 2 restore points).Can I use the repair disk that I created on my HP desktop to mend the system or to restore it to an earlier time ? When I open the repair disk on the computer it just shows a couple of folders (boot ,sources as well as a file called bootmgr but I can't see a hrep file to let me know what I can do...
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Nov 18, 2012
My acer Laptop recently crashed after a windows update. Was unable to restore or reset. Now get message telling me to install windows 7 from DVD. Like most was never given DVD.
I do however have XP from an old machine I had. Can I reload the XP and then recover my windows 7 from the partition I think is on my HDD.
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Jun 19, 2012
I have a Dell XPS Studio MT 435 with a two HDD RAID0 system. It has three partitions:
1) C: System,
2) D: Recovery
3) Unnnamed.
It shipped with Vista Home and I upgrade to Win 7 Home. HDD1 was causing errors...the RAID0 was dying. I was getting many BSODs.I bought Acronis True Image Home 2012.I was NOT able to clone the entire disk as an image because of the BSODs.I was able to backup (sector by sector) the C: and D: partitions. I did not backup the unnamed partition.I was also able to have Win 7 backup save off the C: partition.I then replaced to the two hard drives (WD 640 GB) with two new hard drives (Seagate Momentus XT 750 GB) and reestablished the RAID0 with these new drives.First I used the Win 7 recovery CD and its backup to restore the C: partition. The restore was successful but it wouldn't boot. There was no MBR. Windows didn't ask about nor put a MBR back on the system.Next I used Acronis recovery CD and its backup to restore the C: partition.It did ask about a MBR, which I said to do. The restore was successful and when complete, it booted up to the Win 7 login.I logged in and checked things out.Everything seemed fine, my stuff was back. Until I tried Windows Update.If failed saying that the service isn't running.I checked, the server was running so its a false error report.
I found Fix It for Windows Update and it did stuff but no good. Windows Update still fails.I then got a clue that it won't run unless Windows thinks the software is genuine. So I ran the MS validation site. It reported that I was missing files and to fix that I needed to install Windows from a genuine DVD. Which I have.I ran the installer (in custom mode, it wouldn't install in express mode as the DVD was older version). The installation almost completed and I get a dialog box saying the Win 7 was not compatible with my hardware.I don't know what to try next. Of course I have compatable hardware, it was running on the old drives and running on the new drives with a broken Windows Update.I feel that I'm so close to being fully back up and I don't want to give in and start from scratch by install Windows on a wiped disk and then loading all the programs and data file one by one back onto the system.
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Dec 28, 2011
I am trying to restore my computer because it launches into system recovery. After I get to the recovery options I tried to do system restore but it tells me there isn't enough space on the disk.
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Mar 8, 2012
I am having the following system configuration
XPS L401X Base
Genuine Windows(R) 7 Home Premium 64bit (English)
Intel(R) Core(TM) i7-740QM Processor
6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB)
640GB 7200RPM Hard Drive
Lately whenever i try to start my computer it pass the Dell Bios and then directly goes to the screen which states
Repair your system or Start windows normally When i chose repair system , it start downloading windows files and then launch the windows , but hung up at the sky blue login window with only movable cusor . When i choose to start windows normally it gives me BSOD momentarly ( hard to see the message) and then restarts again . i tried with the advanced boot up options like
repair my computer , all safe modes , restore to last good configuration but it does the same and hangs at windows loging sky blue window .I Tried to run the Dell PSA+ Diagnostic and it returns with 2000-0146 error . As per the Dell online solutions for this type of error ,I tried to reinstall the Hard disk but the problem still exist.
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Aug 9, 2012
I'm running Windows 7 Home Premium 64bit. When I try to do a System Restore, it seems to run to completion, reboots the system and then issues the following message:
"System Restore did not complete successfully. Your computer's system files and settings were not changed."
Same result in Safe mode. Same result with AV disabled. (Kaspersky Internet Security 12)
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Feb 9, 2012
I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None
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Jul 17, 2012
i just crashed som1 64 bit lennovo laptop while i opperate a 32 bit pc dont have any windows system with me,it wont start on safe mode,and system repair has failed many times.the laptop was running on low battry and it shut itself,when i tryed to reboot it,it automaticly went to system repair which failed
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Oct 2, 2012
Using preinstalled Win 7 Home Premium 64bit on an HP 6813w Pavilion. The original hard drive, a Hitachi HDS721010CLA332 1Tb crashed.1) System Recovery discs was made along with a System Recovery with System Image disc.2) A more current System Image was made on an external hard drive.The Hitachi was replaced with the same model. Checked bios to make sure it was installed correctly.Under System Recovery, Image Restore, Select a System Image Backup there is nothing in the table to choose from as far as a source (disc drive or external drive).A) System Recovery (3 discs) has the HP preinstall file folder on the 3rd disc but is not read by the System Recovery program.B) Under System Restore, Image Restore, Advanced, it asks for a network or driver to be installed. That opens up the directory of C: which is the external hard drive. Under WindowsImageBackup the computer name is identified followed by three entries:[CODE]It seems to me the Recovery and System Restore discs are not functional. Am not a technical person but I have taken this as far as I know how at this point.Printed out all the instructions from HP and Microsoft to follow step by step but the failed discs will not allow me to move forward.
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Dec 23, 2012
Windows Anytime Upgrade couldn't create a restore point?
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Feb 14, 2013
On this recent windows update, 2/14/13, my computer froze on the "Preparing to configure windows" screen for several hours. I rebooted normally and the screen went to "configuring updates" and stuck at 67% for about an hour. I got frustrated with it and rebooted to safe mode to see if I could do a system restore and when I did it said there was no restore point back up! So I rebooted normally and now it is still just sitting on the "Preparing to Configure Windows" screen with the circle spinning. I am using Windows 7 Ultimate on a Dell Dimension 2400.
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Apr 8, 2012
I have an HP laptop with Windows 7 home premium. When using the HP Recovery manager to create system restore disks, everythong goes ok until I get through the point where it tells me that I will need 4 DVDs and that I should insert one. After inserting the disk, the drive spins for a coouple of seconds, then I get the messages:"There was a problem burning this disk.""There was an error burning this disk. The disk might no longer be usable."I retried several times, inserting different blank DVD-R disks, but always get the same result
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May 31, 2012
I currently have a windows seven cd disk that I purchased from retail and recently I have tried to see if I could use the data partition that came on my laptop in order to recover my pc when I tried to launch system recovery from the bios it would just boot to windows normally. instead of trying to start up system recovery using a partition I wanna know how do I make a partition on my pc, and how do I turn that partition into a recovery partition using my purchased copy of windows 7 that would all me to be able to use that partition instead of a disk in order to reinstall windows.
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Jan 1, 2013
I have recently installed windows ultimate x64 on my computer.i have an asus p6t deluxe v2 mobo, i7-960 cpu and a wd velociraptor hdd. The install went ok, I even managed to restart my computer a few times after but after windows updates installed it won't boot. I tried to boot into safe mode, restore from the installer, and repair, none worked. After startup repair it says: "a patch is preventing the system from starting" and I get a 0x1f error code.(Preventing windows from downloading any updates didn't work either)
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Jul 28, 2011
I can't get system restore to work all the way.I keep getting error messages. The first error message said this:"System Restore did not complete successfully. Your computer's system files and settings were not changed.System Restore failed while mounting the registry from the restore point. An unspecified error occurred during System Restore. (0x800703f1)".A different error message was saying that Restore didn't work because it failed to extract this file: C:Program Files (x86)AdobeAdobe Premiere Elements 7.0x0407.ini So, I booted into safe mode and I deleted every single Adobe Premiere Elements file on my pc. Then I tried to do system restore again, this time from safe mode - but restore still didn't work. I keep getting the same error message. I have tried all the other restore points, with no success.Also, if this info helps - last week I installed a new internal 2TB Hard Drive onto my computer - it's the "K:" drive. A few days later I was getting ready to create a regular Restore Point, like I do every few weeks. But that's when I noticed that "System Restore" now shows two drives "C:" and "K:", and "K:" was greyed-out. So, I clicked the "Configure" button to configure the "K:" drive.
So, I wasn't sure that if the act of configuring the "K:" drive might have caused this whole - not being able to Restore issue. For example, by adding a new hard drive and then "Configuring" the drive, so that System Restore can work/talk with the new drive - did that somehow give System Restore a split-personality disorder? [code]
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Dec 7, 2012
all the icons on my screen have gone white and i cant click anything not even the start button. when i bring up the task manager all it is is a white box. i can login in fine but that is it. when i try torestore nothing happens, i dont have any restore points so i dont want to do a complete restore if i can avoid it. i have tried running chkdsk in safe mode but nothing has worked. i have also run avg rescue cd form a usb and it identified a trojan but i deleted it, still no effect. i have also tried using the recovery cd i got with my samsung laptop but can only use the startup check tool. this comes back with no issues but i cant use any of the other options.
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Apr 18, 2011
I have a Compaq Laptop It run on Windows Vista Home Premium 32bit. It is having this problem that the wireless internet won't connect, I have done system restore so many times and every time it still won't work, sometime it will.
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Dec 29, 2011
I am going to try to create a second partition on my hard drive and the software I am using to do this (MiniTool Partition Wizard) says I should back up everything in case something goes wrong. I have made a system image on another portable hard drive. I have an OEM version of windows 7 and I am wondering whether i can boot from the disk and use it to restore my system from the system image I have created in case something goes wrong.
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Sep 22, 2011
My laptop which is a Asus GXG72 came with restore disks surprisingly, I guess it was right before they stopped putting them in the box. I never needed them till my harddrive started making noise. At first I didn't realize I had the restore disks, so I tried making my own using the program my computer had. It would always fail at the end. I Ended up making a image of my harddrive through windows not realizing I actually need a copy of windows to reload it. I ended up finding my restore disk and figure my worries were over.... Apparently it was corrupt it only partially loaded windows onto the machine, I managed somehow to tweak it enough to recognize my usb drive so that I could restore my computer to the old image. From then on it blue screened every once in a while, but it worked. I am having problems with games now and I'm not sure if its hardware or software related. I wanna try restoring the computers main files and see if that works if not just wiping it completely. Problem is I don't have working restore disks, can't make them and have no copy of windows 7. Is their anything I can do beside buy a copy of windows 7? Which I feel is retarded considering I have one technically.
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May 11, 2012
This is the exact laptop I have, Asus X54C 15.6 inch laptop (Intel Pentium B960 2.2GHz, 8Gb RAM, 500Gb HDD, DVDSMDL, LAN, WLAN, Webcam, Windows 7 Home Premium 64-bit): Amazon.co.uk: Computers & Accessories
This morning when turning it off, it started to update with the usual screen saying not to turn it off or unplug. I went out to do some stuff, and when I came back my laptop was turned off so I assumed the installation had finished. However when I pressed the power on button the laptop turned on, it was still how I had left it installing updates. However it seemed to be making no progress whatsoever. It was still on 1 of 60 updates. I left it for a while, but I needed to take it home and seen as it wasn't doing anything I held the power on/off button to power down the laptop to take it home. When home the laptop would refuse to boot to windows, and the screen would just go black. I tried to start the laptop in safemode, but again it wouldn't load. I performed startup repair but it said the problem couldn't be fixed. I then performed a system restore, however it also said that could not be performed. However after clicking okay, windows loaded up and prompted me to log in. Upon which I am on the computer now with no problems, a contradictory message came up saying that the system restore had been succesful. I'm now worried that there still could be some problem that might arise when I close down my computer and need to start it up the next time, in addition it is wanting me to install updates and prompting me to restart my computer. Does anyone have any advice on how I can ensure that the computer does not have the same problems again when updating, and in addition how can I make sure that there are no problems waiting in the computer to surface again and it is fixed?
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Sep 12, 2012
I am writing this windows safe mode.Cannot get computer to boot in reg mode. Sat for 40 minutes, with message "please wait while windows configures"Am running windows 7, 64 bit home, Dell Inspiron 570 It started yesterday when it downloaded updates for Windows. After the restart, the computer screen looked strange and could not open any programs. Went to "start" and re-booted, same thing happened again. I again went to start, this time it came up with 2 errors. (wish I had wrote them down) but said something about windows cannot find such and such. (sorry) Anyway, clicked on the "X" and windows came up again, but nothing would open. Had to hard boot as the start button would not even work.Rebooted into safe mode and have tried to return to a previous restore point. Seems I don't have any. So can't do that. I did go go to the recent installed windows updates and deleted them. But will not let me change the settings as in: Don't install updates automatically. I don't know if it is trying to install those over and over again. I tried to get it to come up again with the errors, but no such luck, it just sits with the blue welcome screen, then the "please wait"
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Oct 27, 2012
I am trying to rectify the error with windows update. Everytime I try to update it tells me it is checking for updates...Then "To check for updates, you must first install an update for Windows Update. Your automatic Updating settings will not change." I click Install now and get "Window could not search for new updates"An error occured while checking for new updates for your computer. Error(s) Found Code 80070643 Windows Update encountered an unknown error.
This problem first came to light a year ago when I downloaded a windows update that was corrupt.It forced the computer to loop the autocheck upon boot and could only be started in safe mode or by canelling the check.After looking through the forums I found an interim fix which disabled the autocheck and since have always recieved the message upon restarting "Autocheck program not found".I naturally thought this issue would be resovled in the next update and or a future fix.I had to go away for work at the start of this year and when I got back and windows updated it still had the autocheck message.Recently I have been unable to update at all due to the aforementioned error. The simplest soultion it would seem would be to do a system restore, this I have tried however every possible point seems to have a corrupt file on it.I ran a scan using Malwarebytes and found nothing.I don't want to format as the programs came pre installed and that would mean taking to back to the shop.
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Jul 19, 2012
My laptop hard drive is formatted as Dynamic, but i want to convert disk to Basic and restore the same system and continue work. i used backup and restore to create system disk and saved on a external hard drive, my question is if i restore the system image will restore process create dynamic partition or basic when restoring? will there be a option to select with partition table i want to create before restore?
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Aug 13, 2012
On a brand new laptop the user copied some word files over, and they opened on the new computer just fine. Then they copied some more .doc files and they could not open them, so (they claim) they choose word as the default file association (which is fine, except it should not have prompted for that in the first place). After that all the word document shortcuts they created on the desktop changed to a shortcut with IE's 'e' symbol - clicking them flashes up a screen that instantly goes away (ie I assume) and ie's download file dialog then opens. Further, an attempt to open ie acts the same way. Worse, running system restore does the same thing - flash, then ie files downloaded dialog - asking if I want to open one of the files listed (which are the .lnk files to the word documents on the desktop). So short of doing a full system restore, and also short of manually copying the registry files from the last restore point (which I'm not sure is even possible on a windows 7 drive) what can I do to resolve this mess?
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May 3, 2012
So the SMART program has warned me about an imminent hard drive crash for a while. Yesterday Windows was installing updates when my dad closed the laptop lid, when I come home afterschool today, I open the lid and it is frozen. Windows warns not to power off during the updates but since it is frozen I have no choice so I power it off. I have constantly getting BSODs, and have to do a system restore everyday so I was not too worried when it wouldn't start up. So i hit f11 when i turn on my computer and it takes me to the HP Recovery Manager, HOWEVER this time the option to do a System Restore was greyed out and I can't click it! I don't have working recovery CDs so what can I do about this?? My new hard drive is also coming in tomorrow, but i won't be able to replace my failing hard drive when my Pc can't even start up now, and I can't do a system recovery to fix it...
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Apr 4, 2011
My laptop used to run on Windows 7 Home Premium 32bit, but the OS crashed and just wouldn't boot. I tried using my laptop's recovery disc, but that had some problem and doesn't help me restore my laptop. I hope to format my hard-drive and do a fresh install of Windows 7. But for that I don't have an installation disc, I have a registered key for Windows 7 at the bottom of my laptop though
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Jul 18, 2012
i have a dell latitude d430 and I accidentally shut it down whilst it was configuring updates.Now, when turning on all i get is the 'configuring updates stage 3 of 3 0% complete' and then it appears to restart and do it all over again.
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Aug 23, 2012
i want to know how to use the maximum disk space slider in the system restore page.
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