Windows Update Crashed The Computer?
Sep 12, 2012
I am writing this windows safe mode.Cannot get computer to boot in reg mode. Sat for 40 minutes, with message "please wait while windows configures"Am running windows 7, 64 bit home, Dell Inspiron 570 It started yesterday when it downloaded updates for Windows. After the restart, the computer screen looked strange and could not open any programs. Went to "start" and re-booted, same thing happened again. I again went to start, this time it came up with 2 errors. (wish I had wrote them down) but said something about windows cannot find such and such. (sorry) Anyway, clicked on the "X" and windows came up again, but nothing would open. Had to hard boot as the start button would not even work.Rebooted into safe mode and have tried to return to a previous restore point. Seems I don't have any. So can't do that. I did go go to the recent installed windows updates and deleted them. But will not let me change the settings as in: Don't install updates automatically. I don't know if it is trying to install those over and over again. I tried to get it to come up again with the errors, but no such luck, it just sits with the blue welcome screen, then the "please wait"
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May 11, 2012
This is the exact laptop I have, Asus X54C 15.6 inch laptop (Intel Pentium B960 2.2GHz, 8Gb RAM, 500Gb HDD, DVDSMDL, LAN, WLAN, Webcam, Windows 7 Home Premium 64-bit): Amazon.co.uk: Computers & Accessories
This morning when turning it off, it started to update with the usual screen saying not to turn it off or unplug. I went out to do some stuff, and when I came back my laptop was turned off so I assumed the installation had finished. However when I pressed the power on button the laptop turned on, it was still how I had left it installing updates. However it seemed to be making no progress whatsoever. It was still on 1 of 60 updates. I left it for a while, but I needed to take it home and seen as it wasn't doing anything I held the power on/off button to power down the laptop to take it home. When home the laptop would refuse to boot to windows, and the screen would just go black. I tried to start the laptop in safemode, but again it wouldn't load. I performed startup repair but it said the problem couldn't be fixed. I then performed a system restore, however it also said that could not be performed. However after clicking okay, windows loaded up and prompted me to log in. Upon which I am on the computer now with no problems, a contradictory message came up saying that the system restore had been succesful. I'm now worried that there still could be some problem that might arise when I close down my computer and need to start it up the next time, in addition it is wanting me to install updates and prompting me to restart my computer. Does anyone have any advice on how I can ensure that the computer does not have the same problems again when updating, and in addition how can I make sure that there are no problems waiting in the computer to surface again and it is fixed?
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Nov 18, 2012
My acer Laptop recently crashed after a windows update. Was unable to restore or reset. Now get message telling me to install windows 7 from DVD. Like most was never given DVD.
I do however have XP from an old machine I had. Can I reload the XP and then recover my windows 7 from the partition I think is on my HDD.
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Jan 12, 2013
My laptop crashed the other day after a Windows update. To make a long story short it would not boot up. I tried several things to no avail. System restore disc did not work. At this point I thought the hard drive was fried. Finally I stuck the the Windows 7 companion disk and got the system to boot I can tell all my files are there somewhere due to amount of memory taking up on the hard drive. Anyways my main problem it is now asking for the product key although I have 29 days which unfortunately I cannot find. Laptop in question is a Lenovo G550. Where do I go from here? Do I have to purchase a new key? I've been using the laptop since and it seems to be working properly as far as i can tell.
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Nov 26, 2011
I just got my first computer in place i installed win 7 on it and everything went smooth, but then i realized i had by misstake installed the 32bit version..so i checked the SSD, which is the only kind of storage drive i have right now, and for some reason the installation had made an partition called system drive or something on 100mb. the stupid thing is that it was nothing on it?? windows was still on C:? anyway , after many minutes of thinking i decided to just reinstall windows over the old one and so i did. it runned smooth and went perfect, i checked the preferences of my computer and as planned i now had the 64 bit version but 30Gb was lost on my SSD? i discovered that the old windows was still there, in the windows.old folder... i didnt think about much so i'd just pressed delete...
the crash: loud noise came from the computer and it shut off, now i cant get it to work!!!!!when i start it all the lights starts and the fans runs but nohting moreand how do i format the ssd so i can use it when i've fixed the computer!specs:Motherboard: MK Gigabyte Z68X-UD3H Socket 1155, Z68 CPU:Core i5 2500K Graphic: GK EVGA GeForce GTX 570 SC RAM:Corsair 8GB (KIT) DDR3 1600MHz/VENG. Drive:SSD 120GB Corsair SATA 2.5", Force 3 Series Cooler:Cooler Master Hyper 212 Plus CPU cooler AMD/Intel PSU: XFX XPS-750W BE ATX 12V EPS 12V
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Dec 18, 2011
I am no expert when it comes to computers so please bear with me. My Acer Aspire laptop crashed on me. It uses Windows 7. Start up repair does not work. I have a set of Windows 7 disks, 32 bit and 64 bit. Not too sure which one I should have used so I tried both with the same results. I have tried to re-install Windows 7 again as well as repairing the Windows 7 which is already on my computer with the disks with no luck. When re-installing it gets stuck at 'Setup is starting'. It stays like that for hours. When I try the repair option it gets stuck at 'checking for operating system' or something to that effect, also for hours on end
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Feb 25, 2011
When I installed Windows Live Essentials 2011 on my new Compaq Presario CQ5621F with Windows 7, it seemed to load fine. I tried to access the internet and got no connection. When I rebooted my computer it suggested that I restore to an earlier time. Upon doing so it works fine again.
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Jul 9, 2012
I recently bought a new power supply, along with more ram because I was already ordering the power supply. When the package came and I set everything up in the computer, the PC turned on and everything was fine. I started to play a game with my friend and the computer just turned off. No error message, nothing. I believe the computer overheated, but I could be completely wrong. Now, when I start my computer up, it gets to the Launch System Repair (Recommended) or Start Windows Normally. If I select one of them, it will get into the 'Starting Windows' screen with the orbs, and then the monitor will just go blank. The computer still runs in the background, but my monitor just is blank. It is not the RAM (I switched and went to my old RAM) And I also cannot boot into safe mode, or anything of the sort, as the same thing happens. And I cannot boot from a CD (Tried with a windows 7 repair disc and computer goes blank again)
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Feb 9, 2013
computer crashed have windows 7 OEM disk and half the product key . How can i get the product key?
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Feb 16, 2012
playing around with my new computer, i was trying to record a sound playing on Internet with the microphone using the sound recorder. after about 10 seconds, the whole system froze - i couldn't even move the mouse cursor and had to unplug the computer and re-boot. what's the problem and is there an easy fix? below is a screen shot of my system specs, if that's any help.
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Feb 17, 2012
as the title says, I was just talking with some friends on skype and then the computer froze like when it's going to give you a BSOD but instead of that it just froze, so I turned it off and now the computer won't even show BIOS menu. RAMs are fine, they were tested by the retailers for 48 hours with memtest and tested by me for 24 hours (when the computer used to work).So to give you a clearly idea of what's happening, I press the power on button, there's a beep and the computer starts, right? my pc powers up but it never beeps, the CD/DVD reader works, the processor starts up, but it's just stuck there. I checked on the motherboard's user guide and it doesn't say anything about "not beeping"
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Feb 26, 2012
Computer threw out a bunch of weird language and then said crash and shut down. Now it doesn't really boot or reboot. I have to pull the battery to get it to restart and I get the HP logo when I put the battery back in and it takes me to a Windows Errory Recovery screen with two options: Launch Repair or Launch normally. Neither one of them does anything. I just get the blue screen.
I've tried the f8 key and the f10 key and can't seem to get to any other screen. I put the restore disk into the CD rom drive and I don't think it's accessing it at all.
It is an HP Pavilion dv7-4087cl with an Intel Core i5-430M processor and its running Windows 7 Home Premium OA 64 bit.
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Jan 9, 2012
My computer crashed today and I can't get it to boot up. I can hit ESC during startup and get the menu. I ran all the tests and everything passed. I am trying to create a Windows 7 disk so I can boot it from there since my computer won't start up. I'm not sure where I can download this.
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Jul 31, 2012
i was on [URL] and found win8 login for 7 i replace authui.dll in system32 and sysWOW64 also replased basebrd.dll
then tried it out by switching user i got black screen then rebooted and i still got a black screen
then i booted into startup repair and then it gave me an error now i have startup repair infinite loop
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Jun 16, 2011
My computer crashed and I lost all my Sims data. I tried to reinstall with the original discs but when I got to the 20 digit code on the box, it said it was invalid (probably because it belonged to me). I had installed Sims 3, Expansion packs World Adventures, and Ambitions. I recently bought Late Night, but my computer crashed before I downloaded it. How can I reinstall these? Will any of the work I did on each one be restored, or will I need to start in the beginning of each one?
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Feb 9, 2012
My computer just crashed due to the reason "IRQL less than or equal" or something along those lines, because it was only up for a second before my computer crashed. Minidump file is included in case anyone can help me. I think it might have to do with my ram, because ever since i bought it (around 2 months ago) i have crashed 4 times.
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Jan 29, 2012
I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work)
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Nov 25, 2011
Something really strange happened one day when I ran one of my games. Well, The game crashed several time and when I went to open it in again, my documents wouldn't open! I went to "my computer" clicked it and still nothing happened. Whenever I click "my documents" the document screen just goes off to the side of my screen and nothing happens, same problem when I try to open "my computer". I have run scans with Norton and Malware Bytes but it cannot find any virus, my computer seems clean at the moment.
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Nov 6, 2012
I had a bit of bad luck today and my laptop fell on the ground and cracked the case. I checked to make sure everything was functioning and running alright and everything seemed fine, so i proceeded to run solidworks and work on a project and again everything was working fine for about 40 minutes than blue screen popped up and computer tried to restart. When it started backup a screen popped up saying to run startup repair. Ran the repair and when a command window popped up i get a white screen saying error in big red font. So i restarted again and tried to start windows normally it began starting up but switched to start up repair automatically and same thing while start up repair was beggining.to stop happening preferably without re formatting and losing files as i have some really large solidworks files that i need for a project and dont have time to re draw
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Apr 19, 2012
I can run World of Warcraft and Battlefield 3 at max settings and NOTHING happens. Runs like a dream. However if I play any over games such as Skyrim or the Witcher 2 my computer will completely crash to a black screen and then a weird buzzing noise which lasts 1-2 seconds. It will then require a hard reset.
This crash only happens when I play video games and it seems adjusting the settings doesn't seem to change anything. High or low settings it will still crash. I have ruled out Temperature I think. At it's hottest my GPU will be at about 55C.
My Specs- Operating System:
Windows 2.6.1.7601 (Service Pack 1)
CPU Type:
Intel� Core™ i7 CPU 960 @ 3.20GHz
CPU Speed:
3.2 GHz
System Memory:
7.99 GB
Video Card Model:
NVIDIA GeForce GTX 580
Video Card Memory:
3.97 GB
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Jun 25, 2012
My windows 7 computer has crashed while using Windows Explorer - or most any file searches since I bought it in late 2009. It has all the upgrades and modifications from Microsoft and Dell, and continues to crash.If I open Windows Explorer, a Browser or any other program with a "File/open" capability, merely while scrolling down the directory listing, it will crash and worse, it will often take all the other opened programs on my screen with it.I have learned that re-trying two or three times somehow solves the program and I can get to what I'm looking for. Also, I have an old graphics program (Paint Shop Pro 5.1) which seems immune to this program. I'm running it under full compatibility mode, and I don't have this problem with it.I have contacted Microsoft so many times - to no avail - that I finally dumped the computer and bought an Apple. But we all know that Apple has it's own problems, so I jump over to the Win 7 machine occasionally. So I have the two computer sitting here side-by-side. Like any strangers, they don't speak to each other, and I'm the third party who needs the friendship of both, individually. I have pretty much decided, however, this Windows 7 model will be my last PC unless someone totally brilliant comes up with a "why this is happening" saving grace.
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Oct 28, 2012
A few months back, I reinstalled windows after updating my bios.I screwed things up pretty badly because instead of just setting the Bios options to recognize my RAID array and though there was some bigger issue at play an ended up reinstalling windows before I figured it out. Anyway, everything worked fine for a few months, but then this not genuine box started appearing and disappearing in the bottom corner. It does go away, and I am able to install updates, so I think it's just an error with my bios as I saw in another thread, but I want to make sure before I touch anything. I ran the diagnostic report a few minutes back when the logo was down there (although it's since gone away again). [code]
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Oct 26, 2012
I keep having this the same update offer for windows on my computer.. and im installing them again and again. [code]
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Jan 4, 2013
my computer will not allow windows update kb2761465
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Feb 3, 2011
Before the Update, my computer was super fast. Every application I opened showed up almost instantly. After the update, the same applications that used to show up instantly take a lot longer to show...1) How do I disable Automatic Updates for Hardware/Drivers?2) I think I uninstalled the updates I downloaded yesterday... But my computer still isn't at its normal speed.
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Dec 15, 2011
Yesterday evening, 14 Dec., when shutting down the computer, 10 updates were received. This morning, 15 Dec., when booting up for the first time, I was presented with the green screen that said "Preparing to Configure Windows. Do not turn off your computer." It has been sitting there like that for over an hour and a half. I think something may have gone wrong
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Sep 23, 2012
I recently had a few bad viruses on my computer (some trojan and google redirect virus). I think I got rid of them, but I deleted a lot of stuff maybe I should not have in the process. Windows update no longer works. For a while, I was not even able to scan for updates, then I ran the fix it from the microsoft website and that let me scan, but when I try to install, I get this error message: Code 80246008 Windows Update encountered an unknown error. When I click on the link to get help with this error, it can't find any information on it.Anyways, when I go into control panel > administrative tools > services, Windows Update is not even in the list. How do I get it back? Do I have to reinstall windows?
Edit: I should also note I just tried to install the latest virus definitions for microsoft security essentials and I got error code 0x80240022. Says there may be a missing system file, an incorrect system setting, or a problem with a registry file.
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Jan 26, 2012
Just recently, i read up that doing a hard shutdown is bad. Now, after installing an update, my other computer is frozen, except the mouse. I've tried CTRL+ALT+Delete, that wont do anything. I can't click anything
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Nov 14, 2012
I'm having a problem with my laptop. I run Windows 7 Professional 64bit on it. An hour and a half ago I shut down my computer and Windows installed an update, but I stuck around because I wanted my computer off and I know that the computer restarts itself after installing an update. The computer restarted itself and configured the update, but when I chose to shut down the computer it actually restarted itself. I've tried shutting it down several times, but every time it starts right back up. I've run a virus scan, the Power troubleshooter, disabled automatic restart upon System failure
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Aug 8, 2011
after a recent Windows 7 update all of a sudden my notebook cannot find my scanner. it prints fine thru same machine, but will not recognize scan function - says WAI driver missing. I never deleted any drivers. I have fixed it with a system restore, but it coninually updates and sys rest is extreme remedy that causes other problems.
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Jan 25, 2013
I've heard many people saying you can install Windows 7 upgrade version straight onto an blank computer (just to be clear on what i'm saying, i mean a brand new computer that has never had an OS installed on it in its lifetime).
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