Fail To Load Sortbls.nlp Error After Windows Update Froze?
Dec 15, 2012
Ran Windows Update on wife's computer today (Biostar A75-MH mobo, AMD A8-3850, 8Gb DDR3-1600, 64Gb Samsung 830 SSD boot drive, Win7 x64) and upon restart it froze at 35% installing the updates. After it did nothing for 30 min I rebooted. It boots to the desktop but with an error box saying failed to load sortbls.nlp. Explorer isn't working, can run any programs, Start menu won't come up, just sits with the blue circle spinning. Tried to run system restore but the 11-15 one disappeared from the list when I tried to run it and now just shows the only restore point as Windows Update Critical Update from today which fails. Startup Repair says no problems.
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Feb 14, 2013
On this recent windows update, 2/14/13, my computer froze on the "Preparing to configure windows" screen for several hours. I rebooted normally and the screen went to "configuring updates" and stuck at 67% for about an hour. I got frustrated with it and rebooted to safe mode to see if I could do a system restore and when I did it said there was no restore point back up! So I rebooted normally and now it is still just sitting on the "Preparing to Configure Windows" screen with the circle spinning. I am using Windows 7 Ultimate on a Dell Dimension 2400.
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Jul 9, 2011
I am running windows 7 32-bit and a few days ago I installed a windows update. When my computer restarted it entered the loading screen, but then the screen went black and after failing to load windows, gave me the option to start system repair. I did, and was subsequently able to run system restore, which took me back to before the update and my computer started normally again. I turned off automatic updating, but today when I restarted my pc the update installed again. Tried running startup repair, but there is no more option to enter system restore. When startup repair finishes, it says it can't automatically fix the problem. Upon entering advance restore options and selecting system restore, it indicates that the specified action could not be located and in any other instance says that system restore is offline.
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Mar 8, 2011
I've recently been directed here from the Malware forum . I am having corrupted files which now are malware-free and I tried to do a upgrade reinstall to my system . However , at the final stage where my files are being transferred back, the updates fail and my windows is rolled back .Could someone please help me on how to solve this? I would like to reinstall windows 7 without losing my data .I am holding the Windows 7 Ultimate 32bit Upgrade CD which I've got from the Dell Upgrade program.I've uploaded the windows compatibility report ( it was the report i found on the desktop after the failed install)
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Jan 12, 2012
Lastnight upon shut down, my laptop had updates to deal with so I went to sleep. I fired it up this morn and it did what ever it does with those updates... Since then I have nad no touch pad. I tried the Fn/F9 and that was not it... so I checked in control panel etc... Got to the screen where I check/uncheck "disable for external device" or similar wording... Couldn't check/uncheck as it was not highlighted/activated... windo in that box was blank not showing a device at all...
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Sep 24, 2012
FYI: On last shut down of system on 9-24-2012(win7 ultimate) windows update installed KB2538243. When starting system back up several hours later, window's would not start. Started in safe mode, used system restore, all ok for now! Checked recent updates and found that the above update "failed to install" and was the only update listed.
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Jun 29, 2011
I'm using Windows 7 64bit Professional and failed to update x64-based KB2552343. Reported error is Code 800B0100. I strictly followed the solution mentioned What is the System Update Readiness Tool? But nothing changed, still the same error.
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Jan 26, 2012
I am running Windows 7 64bit. I have 15 updates that continue to fail. YES, I KNOW THE IMAGE SHOWS "1" - that's because I wanted to see if could actually perform one SMALL update. They're just a bunch of Security Updates for MS Office programs. DO NOT tell me to download these updates manually. THAT IS NOT A SOLUTION to a problem that will continue on forever. I clicked "Get help with this error" which brought me to the window's help as seen in the second half of the image. These errors have NOTHING to do with the problem I am having.
YES, I have disabled my antivirus program already and they still fail.
YES, I am logged in as the administrator and I have all the necessary privileges.
YES, I have used Windows' crappy troubleshooter.
YES, I used Window's crappy automatic "fixer" or whatever that junk is called.
About a week ago my computer was running EXTREMELY slowly and opening just about any program that was part of office was EXTREMELY laggy. I ran disk defrag, disk clean up, and I went through a bunch of services and start up programs that I didn't need and disabled them. This increased my computer's performance and MS Office no longer lags.
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Jan 26, 2012
I am running Windows 7 64bit. I have 15 updates that continue to fail. YES, I KNOW THE IMAGE SHOWS "1" - that's because I wanted to see if could actually perform one SMALL update. They're just a bunch of Security Updates for MS Office programs. DO NOT tell me to download these updates manually. THAT IS NOT A SOLUTION to a problem that will continue on forever.
I clicked "Get help with this error" which brought me to the window's help as seen in the second half of the image. These errors have NOTHING to do with the problem I am having. I have searched google and NO solution helps me.
YES, I have disabled my antivirus program already and they still fail.
YES, I am logged in as the administrator and I have all the necessary privileges.
YES, I have used Windows' crappy troubleshooter.
YES, I used Window's crappy automatic "fixer" or whatever that junk is called.
About a week ago my computer was running EXTREMELY slowly and opening just about any program that was part of office was EXTREMELY laggy. I ran disk defrag, disk clean up, and I went through a bunch of services and start up programs that I didn't need and disabled them. This increased my computer's performance and MS Office no longer lags.
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Oct 5, 2010
Ok so I recently moved from vista to windows 7 and everything is great except that about 40% of the time when I restart my computer, the mousepad and video card drivers don't load up. The mousepad stops responding and the resolution goes to 800x600. When I look in device manager those two drivers say they failed to initialize and need a restart, I will post the exact error messages soon. Then when I restart everything runs fine. But this consistently happens, I believe it happens everytime I install something new and then restart. I can't figure out how to stop this from happening, anyone know what to do?
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Apr 8, 2011
Everytime I try to update my BIOS on my laptop I get this error: BIOS update failed!New Bios is not compatible with the current system BIOS. New BIOS part number doesn't match system BIOS part number. Error Code: -120See the for troubleshooting
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Feb 4, 2011
ive been using my Roccat Kone for like 1 month. Then the other day ive rebooted my computer, and it just stopped working. Ive been reinstalling the driver and so on but didnt help. I installed everything again, and when im gonna update the FirmWare, it says "Update Fails"
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Mar 14, 2012
I got a BSOD during a windows update (I think it was something related to .net 4).Since then when I start windows it gets to the loading bar with windows logo over it but then I get a black screen, same thing for safe mode. I have tried to repair with a win 7 installation disk but it fails, I tried to do a systeme restore after that but it failed too.I have access to an old working partition (which I cloned onto my SSD a couple month ago)
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Jul 9, 2011
I restarted my windows 7 Compaq NX 7400 laptop yesterday after an automatic windows update and since that time I have been unable to reboot my laptop. I have tried all recovery/repair options on the windows installation disc but to date now have worked.The message shown is "Windows failed to start. A recent hardware or software change might be the cause". I having exhausted all the repair options and now worked, I opted to to do another installation on the same partition;after all files were copied and the machine rebooted I ran into the same problem; only this time the error was "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: File: windowssystem32winload.exe status:
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Oct 25, 2011
I recently built a new rig and I had a problem with one stick of memory. The other stick worked alright, but I've been getting random failures. Can bad memory be inconsistent? Right now, I can't start my OS up at all. It goes straight to the Windows Repair Launcher, which fails. When it gets there, I can either find a restore point or let it 'attempt to fix' for as long as I can endure. The restore point option results in 'instruction xxx failed. memory reference xxx failed.'This leads me to believe there is a problem with the memory. But, could it be the motherboard? I played a video game for hours last night, as well as surfed the web and ran other applications. Everything was fine, until I shut down. This isn't the first time this happened. Last time, I 'fixed' it by switching the 'good' memory stick with the bad. The bad resulted in getting the OS up, but lots of BSOD's
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Dec 19, 2011
i cant get pop up games to load since the new window update on the 14th window pop up but then its just shows done its just a white screen now im getting all kinds of screen errors
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Nov 15, 2011
I have had problems with failed Windows Updates for the past 3 months or so. I tried the windows update troubleshooter and it did not work. I tried to perform a clean boot and install the updates, it also did not work. I was able to successfully install a few updates to the .NET Framework by completely uninstalling it and then re-installing it (and double checking that it installed properly). At the moment I have 17 updates that fail to install and they pretty much all deal with microsoft office 2010. The only two not related to microsoft office are:
Update for Windows 7 (KB2545698)
Update for Windows 7 (KB2547666)
I don't know what else to do. I currently have Windows 7 Professional x64. I bought the computer in March of this year and have not made any major changes. The only updates I have are from Windows Updates and the last time they successfully installed (besides the .NET Framework I just fixed) was 21/10/11 and it was a hotfix for windows (KB2482122) problems really started around 19/07/2011 (more than a few updates failed).
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May 23, 2012
i noticed my computer needed a restart after downloading a windows 7 update. I restarted it and now its in a continuous bsod to startup repair. everytime i get this:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200802
Problem Signature 05: AutoFailover
Problem Signature 06: 29
Problem Signature 07: CorruptVolume
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I have tried chkdsk c: /f /r and no luck. Tried updating bios. I have tried a system restore but it doesnt work. i cant boot into safemode either.
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Jul 3, 2011
I am running windows 7 home edition. A couple months ago I got the bad image date virus that disable my google chrome and my epson workforce printer, I had found it disable my print spooler, I got rid the the virus, but it did more damage, I uninstalled the printer drivers and went through the windows services and set them all to automatic, but I cannot reinstall the driver.
Then I saw my graphics and sound drivers are out dated but I cannot update them either, it just times out when I try to update them. I noticed when I try to update other programs, they hang up on the system restore point, so I tried to create a new one. I get the shadow volume cannot be created message, I set the shadow volume services to automatic, and went through all the dependency's but I still can't create a restore point, I am guessing the problems are related
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Dec 22, 2012
i have been playing Open Beta-free-to-play, browser-based games with no problems until the other night i turned off the computer and it down loaded windows updates .Now no beta games will load and run on my laptop they just freeze the browser and all tabs open i have to shut them down using the small box at the bottom.it must be something to do with the downloads as i have another computer that they will load on but this is too old and slow to run them on.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Jun 18, 2012
I tried to boot in safe mode, it got stuck in mid boot. I tried to boot it with system repair, it said it was loading files and then it got stuck on a screen that said copyright Microsoft Corporation and had a green loading bar. My husband's laptop is exactly the same as mine, so I used it to create a system repair cd. I set the laptop up to boot from cd and tried it, but I got the same thing with it sticking on the green loading bar. I ran a diagnostics on my computer and everything passed except a hard drive test in which I got the error 2000-0146. I checked that error on the dell support website and it told me to take the hard drive out and plug it back in. I have not done this yet as the instructions to do so required me to disassemble the whole computer just to get at the hard drive. After some online research, I created a Knoppix (Linux based os) 6.7 boot cd and booted from the cd drive. This worked beautifully and I am now in the process of transferring all my important data from the hard drive to an external hard drive.
So here are my questions. Everything I read about error 2000-0146 says it's a hard drive failure but if that were the case, why does the hard drive seem to work fine when accessed from a Linux OS? Also, how would disconnecting and reconnecting the hard drive fix the problem? I really don't want to take it apart if I don't have too. Could the windows boot files somehow be corrupted causing it not to boot, and if so could I access them with Knoppix and replace them with good files
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Aug 7, 2012
I updated to the latest Windows 7 service pack this morning, upon restarting I can log in however nothing loads up. My screen is black, I am able to move the cursor. When pressing CTRL + ALT + DELETE a error message comes up stating:
"Failure to display security and shut down options. The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."
I am able to boot in to safe mode, I have attempted a system restore to the time before updating this morning. However this stays at initializing for at the moment around 3 hours. I have no idea now what to do, I purchased this laptop in November 2011 which came preloaded with Windows 7 Home Premium Edition 64 bit.
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Mar 26, 2012
I have a Gateway NV53 and cannot get to start. I have tried system restore, factory restore, every way i know to start and cant get past error code. I DO NOT have a win 7 install disk so i feel i am stuck ? I tried a system image from my Toshiba, a repair disk for win 7 all to no avail
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Sep 16, 2012
Since early August all my Security updates have been failing. It adds time to each boot up period as it goes through the updates and then at the end will say it's failed and is reverting all the changes. I have already done some research on this issue and ran "sfc/scannow" as well as "chkdsk/f/r." Both seemed to go through with no problems. After that I did a Windows update and 12 updates seemed to go through with no problem until the required reboot where we're back to the same issue of failing and reverting.
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Sep 8, 2012
I"m trying to make a system image of my laptop hard drive onto my new 1 TB Seagate internal HD using a Rocketfish case. Some time after it starts doing a data transfer, I get a "the backup failed" red bar. I've read online things about having to delete hidden system partitions, but it's all fuzzy and I'm not about to start deleting things without knowing what I'm doing.
This move is necessary for me, since my existing laptop HD is beginning to fail and I need to move its contents asap. I did run a system check on my laptop and it found no errors.
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Jan 14, 2013
I just ran into a problem with my computer. My computer is running windows 7 64bit.
I got a new graphics card in today and put in my computer to crossfire. After I booted my computer back up it loaded fine, albeit slow, but crashed while installing new drivers for the card. Since then I haven't been able to get back on to that SSD(boot drive).
I can't access the advanced boot options to roll back the drivers that were installed as soon as the SSD was booted up.
looking in my bios for a shortcut, pressing f8 twice per second, holding f8 down, pressing f8 as soon as the bios screen goes away in between the system attempting to load. I just can't get to the advanced boot menu!
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Aug 17, 2012
I have had itunes with an Wiondows XP 32 bit pc for many years. I now have a new pc with Window 7 64bit, i7-2600, 16 G RAM, and 1T of memory. My problem is I can not load itunes 10.6.3 into the pc. When I try, the program says it was interupted and the change did not take place. It then asks me to press finish or cancel. When I press finish, the program says thank you and gives me the4 option to store the program in G. I no longer have a G as that has been replaced by H. There is no opportunity to change the save location to H. and simply says to load the external disk, which does not exist.When I try to uninstal the itunes programs by strting with itunes first, the pc says that ituneshelper. Resources is not a valid short name.
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Mar 23, 2012
I don't see much written on this, so it would seem I am one of the few unlucky people that can not get this critical update for EI9 to load. Have tried all the suggestions Microsoft suggests and even had it to a tech to look at, no simple solution seems to be available.
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Mar 26, 2011
I tried installing my NEC USB3 3.0 Host Controller File after a repair/upgrade install. Now, I get the above error during the driver setup. I downloaded the driver directly from Asus.
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