Backup To External HD Fail Error 0x8078002A
Sep 8, 2012
I"m trying to make a system image of my laptop hard drive onto my new 1 TB Seagate internal HD using a Rocketfish case. Some time after it starts doing a data transfer, I get a "the backup failed" red bar. I've read online things about having to delete hidden system partitions, but it's all fuzzy and I'm not about to start deleting things without knowing what I'm doing.
This move is necessary for me, since my existing laptop HD is beginning to fail and I need to move its contents asap. I did run a system check on my laptop and it found no errors.
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Mar 17, 2012
I bought 2 new 3Tb Seagate Expansion drives model STAY3000300.I tried to "Create a system image" and both 3Tb drives were presented as possible destination discs. I selected one of them and after a couple of messages about preparing and starting the following message was displayed. (same message on the other 3Tb drive as well)The backup failedBIG RED BAROne of the backup files could not be created.(0x8078002A)Additional Information:The request could not be performed because of an I/O device error, (0x8007045D)The system is Windows 7 64bit and bang up to date with Windows update. The system disc is a OCZ Agility 3 120Gb SSD.Another strange thing is I have been doing backups to another external disc for many months - a 1Tb Iomega portable external.The MAIN BU file is about 26Gb and, yes, all my discs are formated as NTFS so it is not a file size issue.
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Dec 1, 2009
I upgraded my main computer to Windows 7 Home Premium which has a C drive (500 GB) and a Raid 5 SATA array (2.7 TB) on drive D:. I tried to backup the install as an image on the D: drive and I get the following error code 0x8078002A and a comment about an I/O error and one of the backup files could not be created.
I plugged in a USB external hard drive in and it works.
This computer is part of a gigabit switched home network (the main file server), so I tried to back up one of the home computers (running W7 Professional) through the network onto a shared folder on drive D: and I get the same error. The backup gets 27% of the way through on both computers and then fails.
I have updated the Raid driver (I had to as part of the W7 install).
I tried the reboot trick mentioned in another forum which did not work.
Any ideas or solutions on this one?
Secondly, can I copy through Windows Explorer the backup off the USB drive onto the D: drive and have a reliable backup, or will that copy corrupt the backup?
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Jul 28, 2011
Im currently running a Dell XPS, using windows 7 64 bit. I just bought a new external hard drive, the Iomega Ego Portable Hard Drive. Im trying to backup my pc to this drive.Whenever I backup, I get the error 0x8078002a I've searched the forums using the code but not found anything. I have done what the solution stated on Error message when you try to perform a full backup on a Windows Vista-based computer: "The request could not be performed because of an I/O device error"; the Chkdsk took about 3 hours.I then tried again, but the same error occurred!My laptop is only ~2 months old, and my external hard drive was bought today so unsure of what I can do.
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Oct 5, 2011
I cannot back up my computer on either of two external hard drives. In both cases I get an error code 0x81000031. I use windows 7, 32-bit and do not think I have Bitlocker on my machine.
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Oct 30, 2012
I had a new external HDD WD My Book Essential USB 3.0 (2TB) 6 month ago. All was good until two days ago. I rebooted my computer and I won't boot up. After disconnecting WD HDD it work perfectly But after I turned my PC off, and tried to turn it on, again it won't boot up with the HDD connected AND some weird ticking noise started in HDD itself. I sounds like it's trying to boot but failing and trying again. So I disconnected, boot up the system and then plugged it in. Nothing Not in explorer, not in disk management not in Acronis program, nothing.I rebooted and it showed and Local Disk R, but I can't even start disk management or open it with explorer, or even open any program to be able to see/fix it. In the end, HDD wasn't even turning on.So the next day I called tech support of WD. They told me standard stuff, like "Disconnect, Reconnect Try another port, etc ". Nothing. By warranty they can replace it, BUT I don't care about the drive itself, I need data. In this case they can't help me. All they told me is to contact special company for that, and it's gonna cost me up to 1000$.After that call, I noticed a burning smell from HDD. It was connected to power and USB. I disconnected and I opened the case of my HDD. SATA HDD itself seams to be fine, but the connection board (with USB and power) burned.So, I connected directly via SATA to my PC. And that's when the fun starts: BIOS did not recognized it. I switched the SATA port. BIOS showed the model and everything but it gives me "Ultra DMA Mode-5 S.M.A.R.T Capable but Command Failed." Reboot.In different software... NOTHING. Reboot again: and again "Ultra DMA Mode-5 S.M.A.R.T Capable but Command Failed". Reboot. S.M.A.R.T. Command Failed... Reboot 5 times, all good. Started LiveBoot CD by Wondershare. It found my HDD and UNKNOWN. Was trying to recover data from it, program freeze. Reboot again. Was trying to fix mbr with Win 7 Boot Cd, nothing cuz it can't see were to fix mbr. Reboot. Started HDAT2. Nothing. Reboot 10 times, and HDAT2 finally can see my HDD. Before I start any test I shows me read error from UNKNOWN DEVICE. Started "hdat2 most powerful test". Nothing. No errors was found. O_o. Also I try Read MBR with the same HDAT2. Everything 0/0/0/0. So what else I can possibly try?? Oh yeah, when I connected my HDD via SATA, that "boot or not to boot" sound was still there.
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May 25, 2012
I'm running Windows 7 64x Home Premium on a Toshiba Qosmio X505 laptop. I just got it back from the warranty repair center, where they replaced the hard drive and graphics fan & heatsink, and reloaded the factory windows version. Before I sent it out for repair, I used Windows Backup to create a backup of all my files on a Toshiba casio 500GB external USB drive (I had over 300 GB of files, so it was easier to use Windows Backup than drag and drop all the files, at least at the time). Now that I have the laptop back, I'm having trouble restoring my files. When I go to Control Panel-> Backup & Restore, a message appears in the restore section, saying "Windows could not find a backup for this computer." I've tried reconnecting the drive as well as restarting my computer, but to no avail. I can see and explore the files in My Computer, so I know the hard drive is properly connected.
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Oct 21, 2011
I'm trying to backup Windows 7 to an external HD that currently is used to backup mac.eed to do to make this happen? I'm sure I'll have to format the ext HD then backup the mac using a different file format, but am unsure just what I'll have to do or how to do it.
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Feb 12, 2009
The test result is under Windows 7 build 7000
1. Open backup and restore center
2. Set backup settings
a. Choose backup locations to local disk,for example f:
b. Choose [Let me choose]
c. What do you want to back up?
Only choose the folder of c:program fileswindows photo viewer
Do not choose [Include a system image]
d. Backup summary
Items are c:program fileswindows photo viewer
e. Save settings and start backup
Result:
There is no files under F:TEST-PCBackup Set 2008-09-29 032022Backup Files 2008-09-29 032022Backup files 1.zip
So, the question is why we can not backup this folder at the first time(it should be a full backup)
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Mar 26, 2012
I have a Gateway NV53 and cannot get to start. I have tried system restore, factory restore, every way i know to start and cant get past error code. I DO NOT have a win 7 install disk so i feel i am stuck ? I tried a system image from my Toshiba, a repair disk for win 7 all to no avail
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Oct 25, 2011
I recently built a new rig and I had a problem with one stick of memory. The other stick worked alright, but I've been getting random failures. Can bad memory be inconsistent? Right now, I can't start my OS up at all. It goes straight to the Windows Repair Launcher, which fails. When it gets there, I can either find a restore point or let it 'attempt to fix' for as long as I can endure. The restore point option results in 'instruction xxx failed. memory reference xxx failed.'This leads me to believe there is a problem with the memory. But, could it be the motherboard? I played a video game for hours last night, as well as surfed the web and ran other applications. Everything was fine, until I shut down. This isn't the first time this happened. Last time, I 'fixed' it by switching the 'good' memory stick with the bad. The bad resulted in getting the OS up, but lots of BSOD's
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Sep 16, 2012
Since early August all my Security updates have been failing. It adds time to each boot up period as it goes through the updates and then at the end will say it's failed and is reverting all the changes. I have already done some research on this issue and ran "sfc/scannow" as well as "chkdsk/f/r." Both seemed to go through with no problems. After that I did a Windows update and 12 updates seemed to go through with no problem until the required reboot where we're back to the same issue of failing and reverting.
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Mar 26, 2011
I tried installing my NEC USB3 3.0 Host Controller File after a repair/upgrade install. Now, I get the above error during the driver setup. I downloaded the driver directly from Asus.
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Dec 6, 2009
When I try to create a system image on a network location Windows asks for Network credentials for the target location. The credentials I enter are correct but I always get an error message that the location can't be used because the password is not correct (Error code 0x80070056).
Is this a bug in Windows 7? Any way to fix or work around this?
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Dec 15, 2012
Ran Windows Update on wife's computer today (Biostar A75-MH mobo, AMD A8-3850, 8Gb DDR3-1600, 64Gb Samsung 830 SSD boot drive, Win7 x64) and upon restart it froze at 35% installing the updates. After it did nothing for 30 min I rebooted. It boots to the desktop but with an error box saying failed to load sortbls.nlp. Explorer isn't working, can run any programs, Start menu won't come up, just sits with the blue circle spinning. Tried to run system restore but the 11-15 one disappeared from the list when I tried to run it and now just shows the only restore point as Windows Update Critical Update from today which fails. Startup Repair says no problems.
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Nov 15, 2011
I have had problems with failed Windows Updates for the past 3 months or so. I tried the windows update troubleshooter and it did not work. I tried to perform a clean boot and install the updates, it also did not work. I was able to successfully install a few updates to the .NET Framework by completely uninstalling it and then re-installing it (and double checking that it installed properly). At the moment I have 17 updates that fail to install and they pretty much all deal with microsoft office 2010. The only two not related to microsoft office are:
Update for Windows 7 (KB2545698)
Update for Windows 7 (KB2547666)
I don't know what else to do. I currently have Windows 7 Professional x64. I bought the computer in March of this year and have not made any major changes. The only updates I have are from Windows Updates and the last time they successfully installed (besides the .NET Framework I just fixed) was 21/10/11 and it was a hotfix for windows (KB2482122) problems really started around 19/07/2011 (more than a few updates failed).
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Feb 5, 2011
after reading that I should have an external backup, I bought a Nexstar 3 USB 3.0. compatible with USB 2.0. This in part as I lost my last Computer during an electrical storm about thirty miles away. I just want to back up about once a week.I also bought Norton Ghost. Norton Ghost seeming to be working ok. Question: why do I need it? Apparently with Windows 7 I can just transfer Data to the external disc. I have to ask this question as the instructions coming with Norton Ghost don't seem to have been written by a human being. I should like to uninstall Norton Ghost , reformat the external and start again. Is this OK?
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Oct 1, 2012
I'm trying to backup my data on my laptop to an external hard drive. Windows isn't recognizing it for some reason.
The laptop is an HP running windows 7 and the hard drive is an Eagle Cansus. Using the windows commands in the control panel don't seem to help.
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May 11, 2012
using Windows 7 here. I have a folder on one of my internal HDs that I am frequently changing and adding to for a project I am working on. What I am used to doing, is just dragging the folder to an ext HD for bu.Is there a way to do Incremental backups here? So if I bu on Mon to the ext HD, and make some additions on Tues and Wed, come Wed eve I don't want to have to figure out what is new. Can an incremental backup be utilized here?
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May 15, 2012
My external backup drive is a SimpleTech StorageSync unit used with an XP OS. I recently purchased a Dell 64 bit desktop. Can I just connect the backup drive to the new PC or should I make other adjustments?
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Sep 20, 2012
My problem is if I restart with HDD on,it freezes when windows logo pops up during startup. I have a bunch of saved stuff on the external besides the backup img.Its a 500gb.It still froze when I only had 10gb saved on it. Will it delete everything I have saved on my external if I boot the img? I have a extra 20gb laying around,it is large enough to hold my saved backup.
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Oct 10, 2012
I have been using a commercial company to back up my computer for the last 2 years. Now I have decided to do my own backups. I already did the first back up to the external drive. Now its time to back up again, when I back up again, will everything be backed up again? Or just the files that have changed?
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Dec 9, 2011
I have Asus N55SF laptop, with Windows 7 SP1 64 bit. Also, I have 2 external hard drives. One with USB 3.0, and one USB 2.0. Following problems, I am going to describe below, happen to the both of them. Just to mention, external drives are tested on desktop computer and following problems do not happen.Let me now describe what happens when I try certain actions:
- When I try to copy large files (10 or more GB) I get an error that destination is no longer visible. External drives disappear from My Computer and I can't do safe remove. But when I copy files using programs FastCopy or TeraCopy everything copies well and drives do not disappear.
- When I try to do Windows Backup and encrypt them using BitLocker drives also disappear, and are not visible within OS.
- There is a difference between external hard with USB 3.0 port and the one with 2.0 port:
1-when one with 3.0 disappears after described actions I can't see it from Device Manager, I can see it only after windows reboot. USB 3.0 disk connects to one USB 3.0 port on laptop.
2-when one with 2.0 port disappears I can see it from Device Manager, and I only have to unplug it, and plug it in again to see it. USB 2.0 disk connects to 2 USB 2.0 ports on laptop.
Common to both disks is that when then disappear from My computer the diode on the external disk cases are still flashing, what probably means that they have some power. Both disk are formated to NTFS, and Allocation unit size is set to: Default. Their removal policy is set to: Better performance (default). On laptop I only have Windows, Office and Asus drivers. Antivirus is: MSE.
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Aug 3, 2009
Does anyone know what would cause the following backup error?
The backup was not successful. The error is: Windows Backup encountered a problem while determining additional locations of one of the users included in backup. (0x81000038).
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Nov 11, 2011
i used windows back up last night and came down in the morning to see that a file on my computer, which was labeled the same as the back up, is missing, although should i use the search function, i can still run them, such as SC2 which was on there as well as alot of other important stuff?
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Jan 19, 2012
I am running "windows backup and restore" on one of my external hard drives and WDsmartware (western digital software that came with my other external drive). WDsmartware eats up WAY to much resources. Would I be better off just using "windows backup and restore" for both drives? are there any free programs out there that are "better' than windows 7 "backup and restore"?
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Dec 21, 2012
I'd like to automatically backup certain folders to an external hard drive every time it's plugged in. I've tried Windows 7 Backup tool but it creates an icon and I would like the folder to be able to be navigatable (for the reason that I need to know what has been backed up and what hasn't, also I don't want to restore an entire folder at times, sometimes I just want to restore a couple of files).
How can I make this happen? Using either Windows 7 backup or another tool
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Nov 8, 2009
I am acquiring a 1.5TB external drive. I will be basically have a single 1.5TB file on this drive. It will be a Truecrypt encrypted archive.
Given that the entire hard disk will be occuppied with one huge file, what is the best way to format it? Is NTFS still the way to go? Does it make sense to increase the cluster size above the 4KB default?
I am concerned about both performance and not wasting space, but the performance is the lesser concern.
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Apr 17, 2011
I'm looking for an external hard drive to backup all of my documents that can do the following:Say I have the hard drive already. I have all of my documents on my laptop and a copy of each of them in the hard drive. When I finished writing a new document and plug in the external hard drive, the hard drive will automatically detect that I have a new document and will make a copy of that document in the external. The hard drive will also automatically copy and replace any new version of the existed older documents.
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Feb 3, 2012
how do i move my backup files from my external hard drive called a network to my pc
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Jun 18, 2012
I tried to boot in safe mode, it got stuck in mid boot. I tried to boot it with system repair, it said it was loading files and then it got stuck on a screen that said copyright Microsoft Corporation and had a green loading bar. My husband's laptop is exactly the same as mine, so I used it to create a system repair cd. I set the laptop up to boot from cd and tried it, but I got the same thing with it sticking on the green loading bar. I ran a diagnostics on my computer and everything passed except a hard drive test in which I got the error 2000-0146. I checked that error on the dell support website and it told me to take the hard drive out and plug it back in. I have not done this yet as the instructions to do so required me to disassemble the whole computer just to get at the hard drive. After some online research, I created a Knoppix (Linux based os) 6.7 boot cd and booted from the cd drive. This worked beautifully and I am now in the process of transferring all my important data from the hard drive to an external hard drive.
So here are my questions. Everything I read about error 2000-0146 says it's a hard drive failure but if that were the case, why does the hard drive seem to work fine when accessed from a Linux OS? Also, how would disconnecting and reconnecting the hard drive fix the problem? I really don't want to take it apart if I don't have too. Could the windows boot files somehow be corrupted causing it not to boot, and if so could I access them with Knoppix and replace them with good files
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