Clean Install Windows 7 64bit - USB Ports Not Working
Apr 1, 2012
I have recently downloaded Windows 7 - 32 bit onto a new discrete (i.e. Physically separate) HDD. In the installation process it had severe problems with USB and PCIe drivers. That is they don't work and there were! marks in Device Manager. I was lucky in having access to an old PS2 kybd which allowed me some access to the new os. Luckily, since I was booting off of a Windows XP Home Edition on a separate HDD I managed to use its drivers which worked on the Windows 7 and allowed me to get my USB kyybd and mouse working again. It also automatically down loaded the other drivers for my devices like the USB dongle for wireless internet access.
This is a long preamble to my actual problem and the reason for this message. I have not had as much success when I tried the same exercise; this time with Windows 7 - 64 bit installation. The 64 bit was installed on a separate partition on the same physical drive as the 32 bit version. The 32 bit drivers from Win 7 - 32 bit and XP don't work. I thought the 32 bit drivers for such basic things as USB pointing devices would work in the 64 bit version; but clearly not. Also, clearly my installation disk is negligent in not loading the drivers in either installation. Where can I go to get these basic drivers.
I have tried Logitech with no luck as my kybd/mouse combo doesn't even show up on their site. I have tried going to Microsoft site to get generic 64 bit drivers but they are not being very kind in that regard. There is nothing to download. Clearly they don't want to give anything away free! My Logitech USB kybd/mouse combo is model Y-RK56A for the kybd and M-RR95 for the mouse. My mobo is a Gigabyte GA-880GA-UD3H and I have its CD but w/o mouse I can't get it to install on the Win 7-64 partition. I thought when it installed on my XP partition it would have installed both sets of drivers. Can I extract just the 64 bit USB drivers from there?
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Oct 29, 2009
They worked fine the 1st day, then my computer went to sleep for the night and none of them worked on day 2. Took a snipet of the devices page. Any ideas?
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Sep 3, 2012
I have just installed windows 7 64-bit Ultimate. I have Tested RAM (MemTest), HDD (windows), SSD(windows), GPU (Furmark)
BSOD:
1. Running only windows update, no drivers or any other software installed.
2. Running windows update and using browser (Google Chrome), AV (Microsoft Security Essentials)
3. Booted in Safe Mode with network connection.
Spec:
Asus P8Z-77-V-Pro
HDD 500GB Segate baracuda
SSD 60GB Corsair Force 3 (windows is installed here)
8GB RAM Corsair vengeance
Nvidia GTX560 ti TOP factory overclocked
Intel i5 2400s 3,7Ghz
Dump's files is attached...
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Jun 26, 2009
I just preorded the windows 7 upgrade and I'm wondering, is it possible for me to "upgrade" (Clean install) my windows xp 32 bit to 64bit windows 7? I've read the windows 7 FAQ and it said of your upgrading from XP, a clean install is required to upgrade but does the upgrade offer allow for xp 32bit to be upgraded to w7 64bit?
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Apr 13, 2012
how do I do a clean install of 64 bit windows 7 replacing 32 bit windows 7? I purchased a separate 64 bit disk. Before the Windows 7 32 bit, it was vista 64 bit, so the system is a 64 bit system. I just need to know how to get it going. When I insert the 64 bit disk, all it says is that it is incompatible. So what do I do?
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May 11, 2011
I have a computer running a 32 bit oem version of windows 7 home. I really need to change this to a 64 bit version. I do not want to do this illegally. Can I buy this upgrade copy of 7 professional, perform a clean install of windows prof. 64 bit with the upgrade disc, and then use my current oem 32 bit home disc and or license key, to validate that i do in fact have a copy of windows currently.
So technically I wont be "Upgrading" from 32 to 64, I will be re-installing. I have asked several tech savy friends, and while they don't think it cant work, they are unsure. Essentially I am asking if anyone knows what validation windows requires for its upgrade discs. I am given to understand it requires you to put in your original windows disc at some point, and i assume your original key, but will it accept a 32 bit disc/key?
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Sep 19, 2012
I had 32 bit Windows 7 home premium provided by OEM. Recently I purchased Windows 7 professional 64 bit in order to increase my memory.(My system is 64 bit capable) I followed [1]. I am using USB for installation. I booted the system with USB. Then at disk manager I deleted all the partitions(including recovery ) Then I refreshed and click next and I got an error saying setup unable to create system partition.
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Jul 8, 2012
I got a new computer custom built a few months ago, but it came with Windows 7 32 bit, so I decided to wipe it clean and install 64 bit, for gaming purposes.It installed fine, games ran a lot smoother etc, sound was working at this point.The sound still worked up until a few days ago, when the headset I was using had broken. I ordered a new one from Amazon and while I waited for it to arrive I thought I'd just use my phone earphones in my computer.Considering the sound worked, the same day on my headset, but didn't work with my earphones, I'm sure you can imagine how confused I was. Because the headset was only physically broken, the sound was still working through it, and it sounded perfectly fine and clear, but when I used my earphones it didn't work at all.After some looking around, I discovered that the Realtek HD audio manager wasn't even installed on my computer, even though the previous headset had worked.. which confused me even more.So I installed it, plugged in my phone earphones, and it still didn't work.At this point I wasn't too bothered, because I thought that maybe it was because turtle beach headsets had their own sound-card inside the box that controls the volume, so I waited.
Only to have them have the exact same problem as my phone earphones, they didn't work on my computer, at all. I done all the usual stuff, checked that it was the default device on playback devices, which lead me to the other issue, my computer hasn't even picked them up as a device. I thought it was okay though, because the headset (Turtle beach x12's) are designed for xbox, but are compatible with PC (Which I have confirmed by using a laptop, they work on that). My old headset (Turtle Beach Foxtrot) actually appeared in the playback devices as "Turtle Beach Foxtrot" which I set as the default device, but with this new headset, nothing appears, just "Speakers".I've re-installed the realtek drivers and manager so many times, trying different versions, I've updated my chipset, checked nothing is conflicting in Device manager (There are no yellow symbols on anything), I've made sure audio is enabled in Services, I made sure audio is enabled in my BIOS, changing it to AC97 instead of HD, also changed the settings in Realtek HD audio manager to AC97. I've made sure the ports I'm plugging the headset into are working, by plugging my mouse into the same USB port. I've tried plugging them into the back panel, tried every possible combination.I've even made sure that the old headset I used didn't have its own sound card, because I thought maybe the sound card had been disabled inside my computer.The only thing it points to, is something being disabled inside my machine, which I haven't checked yet, because I wanted it to be a last resort.
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Jun 22, 2012
i intend to do a clean install of Windows 7 64bit. i currently have vista32 on my primary 500gb hd. i want to move my data onto my secondary 320gb hd so that i can clean install on the 500gb ... but i still want to access the data on the 2nd (vista32) HD.i want to use the Windows 7 HD in a new pc i have built. so:
1. how best to move my data to the second HD so that it can be read by the primary?
2. will there be a problem reading the second HD in a new set up (mobo, cpu etc)?
3. should i format the 500gb and then put it in the new setup then do the clean install?3b. if i should do that - should i partition it first?
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Jun 19, 2012
I'm currently doing a clean install of windows 7 64 bit on my 32 bit XP computer, I used the upgrade advisor beforehand and it said a lot of my programs where 64 bit compatable, and a large chunk of them are on my other hard drive (the one im not installing windows 7 on). After the install is finished will they be useable or will I have to reinstall them?
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Apr 29, 2012
Im trying to do a clean install of windows 7 for some reason it doesnt wanna work. I deleted every partition so its a clean install. When it first tries to boot it restarts and keeps doing that.
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Oct 19, 2012
My problem began when someday i had issue in my windows which was usb was not recognized as i tried putting 3 usbs but all of them didn't work and i have 2 usb ports in my laptop which is dell xps 15z so i don't think it is a hardware issue
My problem continued and i searched and searched the internet for solutions but no one really worked so i decided to format the windows and installing new clean windows 7 one, and i did so and after installation i had too many more problems knowing that i installed all the required drivers needed for the laptop and checked them with driver genius, now any usb i plug in isn't even sensed by the lap or self installed like the usb ports have no drivers or anything.I tried the wireless mouse which isn't sensed on another laptop and it installed and worked instantly, so where is driver software installation which should install the mouse automatic?
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May 26, 2011
I recently upgraded from Windows 7 Starter to Ultimate. I backed up my music files onto an external hard drive, but after the clean install my computer will not let me access it. I've tried downloading all of the drives from the Dell website for my computer model (Dell Studio 1558) and even having Windows search for the software I need for the external hard drive, but it always fails to install.
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Jan 23, 2012
I seem to have some problem of being overbloated with old instances of COM ports from old drivers versions which evidently these drivers don't bother to free when updated/uninstalled. I'm using Atheros BT Suite which always after installation/update assigns to all BT devices a brand new set of COM# ports, completely ignoring to reuse the old ports. See the picture. So eachtime I update driver, my BT devices get assigned completely new COM ports for communication which results that all application software used to communicate with these devices have to be resetup to new COM port numbers, quite stupid isn't it?
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Mar 19, 2011
I have three USB ports on my Gateway laptop and none of them are working. I've tried un-installing them through the Device Manager, but the action gets hung up and I have to stop it (I've let it run for 10+ minutes) through the task manager. When I re-open the Device Manager the USB all the controllers are still there.
I bought an expansion drive because I wanted to back up my photos and other files. After I did that I was going to reinstall a clean version of Windows 7 as my laptop hasn't been working well lately.
USB ports would be greatly appreciated.
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Apr 18, 2011
I have windows 7 and linux mint on my desktop, I built my computer myself, and it works great. My girlfriend asked me to help her put songs onto her iPhone 3G this weekend so I plugged it into my computer while in windows and a little bubble popped up saying a usb port was using too much power, or something along those lines. I didn't think anything of it because nothing else happened. The iPhone had been acting really strange lately so in the end no music got put onto it. I restarted my computer and none of my USB ports work anymore. My mouse and keyboard are USB and now I can't log onto windows because I can't type in my password.
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Nov 25, 2011
I just restored my Toshiba Satellite c655 to the factory settings and the usb ports do not work,
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Jun 20, 2011
I'm convinced that that is the problem. I have tried EVERYTHING else to get the USB ports to work, but still no luck. They will not recognize any devices that I plug into the computer. Here are the specs (copied from hp.com):
Hardware
Product Nameze2108wm
US Product NumberEA390UA#ABA
Microprocessor1.6GHz AMD Mobile Sempron™ Processor 2800+ with PowerNow!™ Technology
Microprocessor Cache256KB L2 Cache
[Code].....
I found a Windows.old file under the C drive, so that's what I figure happened.
Is there any way to make the USB drives work without having to revert to Windows XP? Also, are the ports not working simply because the drivers are not compatible with Win 7, or is there another problem (probably something simple and then I'll feel like an idiot =/ )?
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Dec 26, 2012
i have dell xps15z i suffered from problem usb device was not recognized and couldn't solve it by any solutions i found on the internet then decided to format and reinstall the windows i installed all the updates and drivers for my usb ports and all the computer but now usb device was not recognized disappeared but nothing now appear, whenever i enter any usb no driver or anything installed for it no windows driver appear or anything like the driver isn't sensing the usb or the driver isn't installed or sth but the strane thing that when i put usb it lights two times then the light disappear i tried that in 2 usb ports not one and same with any usb?
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Sep 17, 2011
My system is Dell OptiPlex 740, 2.50 GB RAM, Win 7 Ultimate 64bit.All of a sudden - the USB ports (all 7 of them) stopped to function roperly.Each device I plugged into the port - got recognized as 'uknown device' and doesn't function at all.One of the biggest problems that this cause me - I can't plug in the keyboard and the mice - I don't have PS/2 ports in this computer.Thing is, even out of Windows, the USB doesn't work. I'm suspecting this because the PC giving me 'Keyboard fault' everytime I restart. So I can't got to BIOS either.Right now I'm using special combination of USB hub attached to one of the ports, and the peripherals connected to the hub
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Nov 5, 2011
I have recently installed windows 7 on to my pc. Everything seemed okay to start with, but then the printer wouldn't work. The printer is working, but not with the computer. The message that usb ports arent working keeps coming up.
I have tried to uninstall the usb drivers, to no avail. Keeps saying usb device not detected.
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Nov 26, 2011
My USB ports have stopped working (Windows 7) and I can no longer use my external hard drives (Iomega) and external DVD writer (LiteOn)
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Apr 27, 2012
My USB ports on my ASUS c90s laptop suddenly stopped working one by one. After reading around the internet it seems this is a windows 7 problem. When I go to device management I have other devices not working. Two Base system devices under a PCI bus category and an "Unknown Device". The unknown device is under the Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8 section. It has no driver, even though I downloaded the driver manually it still doesn't work. I've tried removing my battery and then replacing it. I disabled all the USB ports then restarted. I've even uninstalled them aswell as the unknown device.I went to theregistry:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{36FC9E60-C465-11CF-8056-444553540000}and found one solution to delete the upper and lower values. I had no lower values just a "lowerlogoversion" but I did delete the upper value. I then restarted and attempted to plug my mouse into my USB again and it was recognized for about a second and the red light under my mouse lit up but then went away.
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Dec 20, 2012
I have a HP laptop with AMD and the USB ports stopped working today.
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Feb 12, 2013
USB Ports Stopped Working - Windows 7?
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Mar 24, 2011
my usb ports (mouse and keyboard) stopped working after it gets to windows welcome screen. It worked prior to that (I could get in to the bios and use the keyboard there) and I can even get to the windows repair mode and have my usb mouse and keyboard working. But booting it normally (or even safe mode) will disable keyboard and mouse (and all usb ports i believe) at the login screen. I don't have a PS/2 port so I don't have any alternative way to type in my pwd at the login screen. I would like to try the solution posted above, since I can get to the repair mode, open command prompt and run regedit, but just unsure since I didn't see any response from the user on that post whether it worked or not.
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Aug 12, 2011
Left my computer running Win 7 home premium on overnight, had just installed a fresh copy of windows. I saw a message saying the system was restarted because of windows updates. Now, none of my USB 2.0 ports work, neither the rear ports nor usb mobo headers work. The two usb 3.0 ports do work however. Those 2.0 ports were working fine previously. Never seen update do this before.
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Jun 13, 2011
last night after applying a windows update none of my usb ports work. I have four onboard total. After installing the hotfix last night, two of them worked. After a reboot this morning im back to square one. Now last night before i got it briefly working, whatever i plugged in would charge but not be recognized by windows. Now i get nothing. no charge, no recognition.
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Nov 26, 2011
No drivers listed by dell for 7 Vista drivers
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Jan 21, 2011
I restarted my computer to return to the login screen and found i have no control of my mouse or keyboard.I have control before Windows loads (in Bios Settings).I have enabled and disabled in every combination possible for the settings of the USB in Bios Settings.I can not system restore. I have no control in safe mode.Basically if it deals with windows, i have no control. Only before windows loads.
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Jul 3, 2012
I am not going to tell my problem or trouble but rather to tell what I had done based on what I found out from other responses to "related issues" subjected above.I just thought that I must do this for the sake of others, brothers and sisters in Jesus Christ wanted to go back to the threads that his but I am not that fond of using the search fields and somehow my google search results on this lappy is quite differ from the one i got on the usb-troubled lappy that i used to log into sevenforums. i have read through just about 10 of the related result on sevenforums but not one of them is the one i found out earlier.anyways, what i did was: uninstalled all usb listings in device manager and then just shut down the lappy, unplug all cables including power cable and went out for a smoke. a few minutes later, came back and plugged the power cord and turned on the lappy. and somehow, windows auto-install everything and since the lappy is wirelessly connected to the internet like always, it also download and install everything.then i plug the main cause of the problem (microsoft 5-button intelligent mouse) and wait for the driver update wizard to complete; and now everything not only seems working fine, BUT actually working fine now.
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