Mouse And Keyboard Not Working After Sleep Mode?
Dec 12, 2011
I'm not blindly posting the issue. I have done research and followed other threads in order to troubleshoot the problem but to no avail.I built my computer back in January of this year. Not up until a few days ago did I start having this issue. I can't think of any major changes I made in order to cause this. I can use my Logitech Mouse and Keyboard the wake the computer up from the sleep mode... but once it's up, neither of them are responding.Things I checked for: Latest update on the USB drivers, Logitech Software update (including the PS/2 Driver) Windows update. I checked if the option is checked ON for 'Allow this device to wake up the computer' (and it is on). When other things are plugged in the same USB port, they work just fine after sleep mode, e.g. my drawin
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Jun 27, 2010
I am trying to get my PC to be woken from sleep by the keyboard. My keyboard and mouse are both USB devices so I have gone into my bios to enable USB devices to wake PC from sleep.Now though my PC wont go into sleep mode all it does is breifly enter sleep mode then straight away comes back out of it, is there any thing that can be done to get around this problem.
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Nov 26, 2012
In SAFE MODE, keyboard and mouse (all PS/2) not working.How to manually assign IRQ for COM1 in Safe Mode?How to remove COM1 from Windows completely?
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Apr 19, 2012
While housecleaning I unplugged everything from my computer, dusted, and plugged everything back in, though I probably didn't put all the USB devices in the same order as before. Now my HDMI interface doesn't work, and the mouse and keyboard only work in safe mode. When I boot into normal mode, there's no cursor and no response to keyboard. What could have gone wrong?
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Aug 26, 2010
I have a laptop that is now running Win7 32 Home Premium(I upgraded from Win xp). I am using an external keyboard and mouse, as I am using it as a HTPC hooked up to a TV and want the laptop display closed and laptop tucked away. I have all the power options in Win7 set to put it to sleep, but there is no option I can find to have it wake up from sleep other than the power button on the laptop which is not accessible if lid is closed.
Some have said you need to go to the mouse/keyboard driver itself(HID Device) in device manager, and there should be a power management tab on the driver/device options, but my usb options do not have this tab. I also went to the Bios to configure power options and there are not options to configure power states(such as S3 S5 etc). I can get the laptop to go to sleep with the sleep button on a usb keyboard, but once it is asleep, it will not wake up from any command from the mouse/keyboard. I believe its because the USB ports are not being powered while in sleep mode, so it will not see a wake command - As I said before my USB port options do not have any power management settings. I also plugged in an MCE remote which has a sleep button, and same thing- it puts it to sleep, but will not wake it up. My goal is to just use an MCE remote for all commands -as I am running Windows Media Center.
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Feb 8, 2013
Over the past week, my monitor,keyboard, and mouse become unresponsive after waking from sleep. I haven't installed any new software in the past couple weeks and all my drivers are current. It doesn't happen every time, its random. About 3-4 times in the past week I come home and hit the keyboard to wake it up, the computer wakes up, but the monitor, keyboard, and mouse never come on. I've tried unplugging both the keyboard and mouse and it still won't work. I have to hard reset the comp for them to come back on. Unfortunately, since its random, I can't duplicate it, I just have to try some things out and wait to see if it happens anymore.
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Sep 2, 2012
I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptopAllow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert
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Sep 3, 2010
I am using window 7 and when my computer goes into the sleep mode sometimes the mouse will not be available to select the programs. I have turn off the power and when comes back on it is ok. Why does computer function properly when you try to use it after it goes into the sleep mode!
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May 3, 2011
My brand new Logitech G510 keyboard won't wake my PC up from sleep mode. My mouse (Razor DeathAdder) will wake up PC from sleep mode. When it does wake from sleep mode I hear the beeps like new hardware has been found and then I can use my keyboard. I've checked for the latest firmware and software from Logitech's website, but it's a fiasco looking for updated drivers and firmware on their site.
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Nov 11, 2012
My keyboard on my laptop is not working, as well as the mouse. I pluged in a usb keyboard and a usb mouse so that i may use my laptop. how can i fix this. i ran a system report and this is the outcome.Error Symptom: Device is not present, not working properly, or does not have all of its drivers installed. Cause: A device has a configuration problem that prevents it from working properly.Details: The device, PenMount Keyboard Device Filter Driver, is reporting "tv_ConfigMgrErr24"This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPIPNP03034-75450AE-0Resolution: 1. Verify the correct driver is installed. 2. Try updating the drivers using Windows Update. 3. Check with the manufacturer for an updated driver. 4. Attempt to uninstall and then reinstall the device using Device Manager. Related: Explanation of Error Codes Generated by Device Manager Manage Devices in Windows
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Mar 10, 2011
Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.
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Mar 30, 2012
I have a Dell Zino HD. After some Windows updates (may or may not be relevant) the mouse and keyboard have stopped working completely. They work for the BIOS and for F8 options but once Windows has started to boot properly, they stop. I therefore cannot log on.
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May 15, 2012
I have a very strange problem. My mouse clicks by itself, and my keyboard types things I've previously typed EVEN THOUGH it's not plugged in. It's random, but occurs after about 2 hours of use. Could I have gotten a virus or changed some weird setting?
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Aug 23, 2011
really have never seen anything quite like this. When I boot up my PC and it gets to the desktop, a program window pops up and the mouse and keyboard will not work.Therefore, I cannot clear the program from the desktop or go anywhere to run scans or the like to see if the problem is virus related. When I go into safe mode, it does the same thing. I tried restoring to last known configuration with no System Restore shows no restore points. I can't do anything including get you information on my PC. I am running Windows 7 32 bit on a HP/Compaq DC 7600 C/PD 950. I am running Avast Anti-Virus Suite Pro. Regardless once on the desktop, I can not go anywhere. What the heck? Right now I am working on my laptop.
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May 6, 2009
installed the R/C last night. When it finally was done installing doing an upgrade from 32-bit vista to windows 7, the final reset loads up and i cannot use either my mouse or keyboard. I have tried pluggng them into every usb slot i have, restarted with both plugged in and not plugged in.tried the 2 other mice and another keyboad. One being a microsoft keyboard that. The keyboard does work when choosing between the different loadup options, but still doesn't work in safemode.When i try to reinstall either Vista with my bootup cd or with the copy of windows xp i have, it starts the loadup , but keeps getting the blue screen before the install even starts.
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Apr 15, 2012
The mouse and keyboard work in the Bios, but once it gets to the log in screen there is a pointer in the middle but nothing works.I had just installed the software for the keyboard from the Kensington website and it told me to re-boot. So that is what I did, now nothing works. After I noticed it had froze, I had to hold the power button on the tower to shut it down. I tried doing safe mode, but that made no difference. Legacy is activated in the bios and it sees the UBS mouse and keyboard. Here are the specs for the PC:(Keyboard) Kensington Pro Fit Wired Media Keyboard K72407US USB Wired (Mouse) Pixxo MO-I133UR Red 3 Buttons 1 x Wheel USB Wired Optical 80
(OS) Windows 7 Home Premium x64
(CPU) AMD FX-6100
(Motherboard) BIOSTAR TA970XE
(Memory) G.SKILL Ripjaws X Series 16GB (2 x 8GB)
(Graphics Card) GIGABYTE GV-R777D5-1GD Radeon HD 7770 GHz
[code]....
I tried doing a system restore, but for some reason my backup disk is not being seen (even though the reader is) and since I got the OEM version of Windows 7 I don't think I can just re-install it.
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May 3, 2012
I have a Dell Inspiron 560s which is about 2 years old. The keyboard and mouse were working till 12 hours ago. This morning i realized that neither of them were working. The laser in the mouse and the lights on the keyboard stays on until the login process starts. The keyboard works in the BIOS. Once the screen says 'Starting Windows', the lights and the laser go off resulting in the mouse and the keyboard not working. I thought going into safe mode and trying would make a difference - my efforts went in vain. The only way I could turn off the computer during this process of trying was by turning of the ups or holding down the power button for about 5 seconds. I have currently stopped any further trials as I am afraid that switching off the computer like that would spoil the hard disk and I will lose all my data which is on it (I have lots of Pics and docs which are very important).
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Jun 15, 2012
I have dell optiplex 390 computer. I used it for 6 month without having problem.But now i have problem on keyboard and mouse. Every time turn on the computer it work correctly for 2 or 3 minutes. After that it stop responding. First I thought it have problem with OS. Then I installed windows. But now also it happen as before.When it happen I change the port that mouse and keyboard are connected. Then it again work for 2 or 3 minutes and stop working. I check whether the port I used before can used for other devices so I insert USB flash drive.
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Jun 10, 2011
I have got his bizarre problem, my mouse and keyboard just stopped working properly.The mouse pointer moves but right click does not work and if I left click on a folder the the properties pan of the folder opens up. Sometimes the left click does work, but the menu which opens up stays for a fraction of a second and disappears.But this is just half of the problem, the enter key toggles full screen mode for an application. I think something corrupted the key bindings and the mouse drivers. Is there any way to fix the problem.
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Jan 22, 2012
I am having a problem where, if i hold down a button on my keyboard and try to move my mouse around it will freeze (the mouse) in one spot until i release the button i am holding, This only started happening about 2 hours ago, The only thing i have downloaded/updated in the past 24 hours of this thread was an update for itunes.(W7, g62 hp laptop)I've currently replaced the keyboard for the space bar deciding to stop working, it is the correct keyboard.As far as i know all of my drivers are working and updated properly
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Mar 23, 2012
So heres what happened. I was jailbreaking my ipod, and something went wrong.While I was doing the whole DFU thing a little pop-up notification showed up about installing new USB device. The Ipod rebooted and the computer froze.After I hit the reset button, everything starts loading and it get to the Win7 log in screen...... but the keyboard and mouse do not work.They work in BIOS. They are getting power, but if i unplug them and plug them back in while at the log in screen they dont get power any more. ( they light up, so when i replug them in... no pretty lights).So I tryed safe mode..... Can use keyboard to select boot options, but once win7 loads.... no go.Win7 CD ..... Keyboard and mouse work!!!! But it tells me that my CD is not compatable with this version.
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Mar 31, 2012
Keyboard and mouse not working in Windows 7 (desktop), even in safe mode. The keyboard does work in the BIOS. I have tried to attach a PS2 keyboard, but it doesn't work either. I can't get to the device manager to check drivers.
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Feb 17, 2010
Tried installing a USB Driver for my PS3, Called Libusb 1.0.4 something something. No all my USB Ports have stopped working. Only in Windows though. They work in bios, and in start up applications. even tried using the Windows7 Disc to repair the problem.
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Jun 9, 2011
I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working.
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Oct 28, 2009
Basically i installed some updates for nvidia to help my devices catch up with my win 7 pro install. Now however i have the issue that my ps/2 keyboard and touch pad mouse has stopped working and i'm having to use USB to actually use my laptop. Has anyone else found a solution to this at all. I have checked device manager and it say code 10 for the mouse not working and code 19 for the keyboard not working.
For background info i have a Dell Studio XPS running 64 bit Win 7 pro.
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Jun 13, 2012
As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it ). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and it'll work fine then just out of the blue it'll disconnect and that's that. I have to shutdown and restart. It only just started doing this a couple weeks ago. My mouse is a logitech UAE-96 (I think) and the keyboard is a microsoft ergonomic 4000, its an ASUS MoBo, I've checked keyboard drivers and they are up to date and I've also checked my usb drivers, also up to date.
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Feb 15, 2013
was left in with a bad virus, her windows profile was corrupted and couldnt log in, i recovered her files, and completely formatted the hdd useing hirens boot disk reinstalled windows and everything seemed fine,
was haveing trouble finding the wireless drivers so used my drivers dvd(driver solutions 12) and allowed it to update all drivers, everything still seemed fine
now i come in today to finish off install software etc.. and iv no keyboard or mouse, works fine with a usb mouse and keyboard, and the laptops own mouse and keyboard work fine in bios
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Apr 7, 2011
I have purchased Sony VAIO E series three months back working without any issues. But after 2 months, the built-in keyboard and mouse not working after windows starts. USB mouse and other features working without any issues. To make the keyboard and mouse, i have should restart the system 2 to 3 times or uninstall the driver for same. The laptop having Windows 7 Home Premium. After the problem, i have reinstalled Windows 7 Enterprise and also did built-in system recover. Still the problem persists. Is the problem related to Windows 7 or with hardware? But once the keyword and mouse drivers uninstalled via device manager working fine. OS is 64 bit
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Jul 16, 2012
So I have a little problem with my mouse and keyboard. It stops working at the login screen. The same thing happens when I try to log on safe mode, etc.
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Nov 29, 2009
i just bought a new mouse and i wanted to install it. i couldnt remember which usb cable was my mouse and which was my keyboard so i unplugged one, wiggled the mouse, unplugged the other, the mousewasnt moving so i plugged it into that one. After that i noticed the new mouse worked but the keyboard stopped working. I restarted the computer and the problem im having now is that the keyboard works in BIOS etc but once windows 7 loads to the login, it stops working as does the mouse
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Apr 22, 2012
ps2 keyboard and mouse stop working at login screen
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