Ps/2 Keyboard And Mouse Stopped Working On Laptop
Oct 28, 2009
Basically i installed some updates for nvidia to help my devices catch up with my win 7 pro install. Now however i have the issue that my ps/2 keyboard and touch pad mouse has stopped working and i'm having to use USB to actually use my laptop. Has anyone else found a solution to this at all. I have checked device manager and it say code 10 for the mouse not working and code 19 for the keyboard not working.
For background info i have a Dell Studio XPS running 64 bit Win 7 pro.
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Apr 19, 2012
While housecleaning I unplugged everything from my computer, dusted, and plugged everything back in, though I probably didn't put all the USB devices in the same order as before. Now my HDMI interface doesn't work, and the mouse and keyboard only work in safe mode. When I boot into normal mode, there's no cursor and no response to keyboard. What could have gone wrong?
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Jan 20, 2013
Last night my HP laptop was working just fine with zero issues. Today I turned it on and my keyboard didn't work and also saying that no battery was detected.Now if I turn it on with a power cord attached I can remove the power cord and the laptop stays turned on, I can also shut the lid and the laptop will stay powered on. However if I use the shut down function or turn it off by the power switch it will not power back up without the power cord attached.The keyboard just refuses to work none of the keys work. No fn key no alt key no ctrl key nothing. I can't turn wireless on or off using the F key, however the on-screen keyboard works fine, and so does a keyboard that is plugged in through usb.I have checked the drivers which says it is working properly, I tried uninstalling it and reinstalling, which didn't fix it.I Googled this problem and read that a bios update might fix this, I updated it and nothing as well as doing the usual virus and malware scans with the likes of malwarebytes and MSE.
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Nov 23, 2011
i have a Toshiba laptop (wich is not very old) and the mouse stopped working, so far i have rolled back the driver, than i updated it again?
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Oct 21, 2012
my accer aspire 5736z laptop mouse&keyboard not working what i do
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Jan 10, 2010
Why would my mouse just stop working. Checked the batteries and they're good. Loaded W7 on 3 days ago and today the mouse won't work. Running W7 64 bit. It's a Kensington mouse as well. Was using it with vista 64 bit with no problems for a year.
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Oct 3, 2012
2 days ago my mouse randomly ceased to work (Razer Imperator). Before preparing an RMA I thought to test it on another system (netbook) to verify it was broke. Turns out it wasn't.So past 2 days I have been googling my ass off using my drawing tablet as a mouse. I have other USB mice but they all don't work either, other than the tablet. Unfortunately system restore is not an option as for some bizarre reason its not turned on. Using the repair CD, the one from the backup part of the control panel doesn't work as it detects no problems. One thing I did learn from that boot repair CD is that my mouse functions fine at this point. From this im assuming a software fault. First time I saw that I had hope it was fixed. Not to be the case.So I can give yall a brief overview of the things I have done so far:
Checked that the mouse is working on other systems Turned off Legacy support for USB on my BIOS Uninstalled and re installed the product drivers countless times (These were removed properly each time) Tried all the USB ports on my computer and verified that all my ports work with other devices eg flash drives and the like Uninstalled the drivers from the devices in the device manager to see if windows could re install them automatically Transferred several .INF and .PNF from another functional system related to the problem ( also have the originals backed up) Removed all other USB devices to see if its a power fault Updated my bios and chipset drivers alongside most other system drivers So thats where I am at so far. I also have a few observations which may also be relevant Under the devices and printers and into the properties i get the following [URL] From that I think its related to a missing PnP HID-compliant Mouse driver or atleast there is a conflict but thats my speculation
System Specs:
Intel i7 975 3.33Ghz
6144MB DDR ram
Geforce GTX 560
Mobo P6X58D-E
PSU 1100 Tagan
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May 29, 2012
I have a problem with Windows 7. The keyboard stopped working form when I install VMware and uninstall it. In the BIOS it works fine. When I use a Linux partition (starting from DVD, "Knoppix") it works also fine. Also at bootloader leval its ok.But at Windows 7 it stopps working. Does not matter which keyboard I use -USB or PS/2.
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Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Sep 30, 2011
I've come across an interesting problem recently which I have tried to solve to no avail. I installed Windows 8 Developer Preview on a separate hard drive to my base Windows 7 install, and had an issue that arose where the OS suddenly decided that the drivers the keyboard was using were invalid. This is not the (current) problem, however it is important to mention. Now, to fix the Win 8 driver problem I went to the device manager, uninstalled the drivers, and then unplugged/plugged the keyboard back in. Since that rather bodged fix, the keyboard suddenly stopped working in Windows 7. It shows up in device manager as working, and I can set macros in the associated Razer software, although it does not perform its most basic function of typing. I have tried a similar tactic to that which I employed while fixing the problem with Windows 8, although my attempts have been fruitless. The keyboard in question is a Razer Lycosa, and the OS is Windows 7 Ultimate, 64 bit.
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Aug 11, 2012
hi my mouse right click has stopped working tried another mouse but same issue
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Dec 1, 2009
I have had windows 7 x64 for a while and suddenly, my USB mouse (OCZ Behemoth) stopped working. oddly, only the pointer stopped working, the clicker and scroll wheel work fine. It's a corded mouse, so no "new battery" comments.
WHAT I HAVE TRIED
Different port Device manager->Reinstall (it appeared as "Unknown USB device". it now appears as "USB Human Interface Device" but still does not work.) Rolled back using System Restore to yesterday when it worked, nothing. Rebooting Going into my WinXP x64 install, it works there putting the Behemoth in my laptop, it works. Using another USB mouse on my computer (doesn't work with 3 mice that work fine on other computers) Trying other USB devices in my ports (all ports work fine with a thumb drive, as well as USB devices that require power) POSSIBLE CAUSES
I recently set up a "guest" account on my computer. this is the only major change i can think of (this was removed when i used System Restore) IT IS NOT
Motherboard Drivers (USB works fine with other devices) OCZ drivers (no mouse works correctly) Mouse Battery (corded mouse) Bad install (it worked fine for the approximate month i had Windows 7 on my computer) Proprietary driver clash (self-built rig, not HP/Compaq/whatever) NOTES
I have not tried a PS/2 mouse or USB->PS/2 adapter because i do not own one. The "new hardware wizard" does not pop up upon a mouse insertion I am admin account.
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Apr 15, 2011
My mouse has stopped working after i did some window's updates!, it's only a �4 mouse from asda in the UK, but was working fine before i did them. I went into my task manager and 2 of the USB's have warning's on them? Also this is the latest update that's killed my mouse.
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Nov 11, 2012
My keyboard on my laptop is not working, as well as the mouse. I pluged in a usb keyboard and a usb mouse so that i may use my laptop. how can i fix this. i ran a system report and this is the outcome.Error Symptom: Device is not present, not working properly, or does not have all of its drivers installed. Cause: A device has a configuration problem that prevents it from working properly.Details: The device, PenMount Keyboard Device Filter Driver, is reporting "tv_ConfigMgrErr24"This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPIPNP03034-75450AE-0Resolution: 1. Verify the correct driver is installed. 2. Try updating the drivers using Windows Update. 3. Check with the manufacturer for an updated driver. 4. Attempt to uninstall and then reinstall the device using Device Manager. Related: Explanation of Error Codes Generated by Device Manager Manage Devices in Windows
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Mar 10, 2011
Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.
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Mar 30, 2012
I have a Dell Zino HD. After some Windows updates (may or may not be relevant) the mouse and keyboard have stopped working completely. They work for the BIOS and for F8 options but once Windows has started to boot properly, they stop. I therefore cannot log on.
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May 15, 2012
I have a very strange problem. My mouse clicks by itself, and my keyboard types things I've previously typed EVEN THOUGH it's not plugged in. It's random, but occurs after about 2 hours of use. Could I have gotten a virus or changed some weird setting?
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Apr 25, 2011
my keyboard will not work,have ended up using the on screen keyboard and takes forever to type.any ideas what i can do to repair it
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Jun 30, 2011
My Gateway 64bit Windows 7 keyboard stopped working....3 USB ports are not recognized. Everything worked perfect but for some reason on updating my computer the keyboard flashes on bootup then no response..
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Dec 13, 2010
Been working fine all year. Most recently I had it in my netbook. I got a pop up that said the UDB device was not recognized. I tried to reinstall the microsoftintellipoint mouse software again but that didn't fix it.I then tried it in my other laptop which it has working in the past, and when i plugged in the receiver it the computer said it was an unrecognizable device.
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Dec 22, 2012
I have a dell latitude with windows 7. After a year of usage the mouse clicks suddenly stopped working. Left clicks stopped working all together, right click sometimes work, but most of time it does other things. I suspect it's some malware. I run avg, spybot and malwarebytes, which found nothing. Checked the mouse settings in control panel, and didn't fine anything strange.
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May 6, 2009
installed the R/C last night. When it finally was done installing doing an upgrade from 32-bit vista to windows 7, the final reset loads up and i cannot use either my mouse or keyboard. I have tried pluggng them into every usb slot i have, restarted with both plugged in and not plugged in.tried the 2 other mice and another keyboad. One being a microsoft keyboard that. The keyboard does work when choosing between the different loadup options, but still doesn't work in safemode.When i try to reinstall either Vista with my bootup cd or with the copy of windows xp i have, it starts the loadup , but keeps getting the blue screen before the install even starts.
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Apr 15, 2012
The mouse and keyboard work in the Bios, but once it gets to the log in screen there is a pointer in the middle but nothing works.I had just installed the software for the keyboard from the Kensington website and it told me to re-boot. So that is what I did, now nothing works. After I noticed it had froze, I had to hold the power button on the tower to shut it down. I tried doing safe mode, but that made no difference. Legacy is activated in the bios and it sees the UBS mouse and keyboard. Here are the specs for the PC:(Keyboard) Kensington Pro Fit Wired Media Keyboard K72407US USB Wired (Mouse) Pixxo MO-I133UR Red 3 Buttons 1 x Wheel USB Wired Optical 80
(OS) Windows 7 Home Premium x64
(CPU) AMD FX-6100
(Motherboard) BIOSTAR TA970XE
(Memory) G.SKILL Ripjaws X Series 16GB (2 x 8GB)
(Graphics Card) GIGABYTE GV-R777D5-1GD Radeon HD 7770 GHz
[code]....
I tried doing a system restore, but for some reason my backup disk is not being seen (even though the reader is) and since I got the OEM version of Windows 7 I don't think I can just re-install it.
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May 3, 2012
I have a Dell Inspiron 560s which is about 2 years old. The keyboard and mouse were working till 12 hours ago. This morning i realized that neither of them were working. The laser in the mouse and the lights on the keyboard stays on until the login process starts. The keyboard works in the BIOS. Once the screen says 'Starting Windows', the lights and the laser go off resulting in the mouse and the keyboard not working. I thought going into safe mode and trying would make a difference - my efforts went in vain. The only way I could turn off the computer during this process of trying was by turning of the ups or holding down the power button for about 5 seconds. I have currently stopped any further trials as I am afraid that switching off the computer like that would spoil the hard disk and I will lose all my data which is on it (I have lots of Pics and docs which are very important).
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Jun 15, 2012
I have dell optiplex 390 computer. I used it for 6 month without having problem.But now i have problem on keyboard and mouse. Every time turn on the computer it work correctly for 2 or 3 minutes. After that it stop responding. First I thought it have problem with OS. Then I installed windows. But now also it happen as before.When it happen I change the port that mouse and keyboard are connected. Then it again work for 2 or 3 minutes and stop working. I check whether the port I used before can used for other devices so I insert USB flash drive.
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Jun 10, 2011
I have got his bizarre problem, my mouse and keyboard just stopped working properly.The mouse pointer moves but right click does not work and if I left click on a folder the the properties pan of the folder opens up. Sometimes the left click does work, but the menu which opens up stays for a fraction of a second and disappears.But this is just half of the problem, the enter key toggles full screen mode for an application. I think something corrupted the key bindings and the mouse drivers. Is there any way to fix the problem.
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Jan 22, 2012
I am having a problem where, if i hold down a button on my keyboard and try to move my mouse around it will freeze (the mouse) in one spot until i release the button i am holding, This only started happening about 2 hours ago, The only thing i have downloaded/updated in the past 24 hours of this thread was an update for itunes.(W7, g62 hp laptop)I've currently replaced the keyboard for the space bar deciding to stop working, it is the correct keyboard.As far as i know all of my drivers are working and updated properly
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Mar 23, 2012
So heres what happened. I was jailbreaking my ipod, and something went wrong.While I was doing the whole DFU thing a little pop-up notification showed up about installing new USB device. The Ipod rebooted and the computer froze.After I hit the reset button, everything starts loading and it get to the Win7 log in screen...... but the keyboard and mouse do not work.They work in BIOS. They are getting power, but if i unplug them and plug them back in while at the log in screen they dont get power any more. ( they light up, so when i replug them in... no pretty lights).So I tryed safe mode..... Can use keyboard to select boot options, but once win7 loads.... no go.Win7 CD ..... Keyboard and mouse work!!!! But it tells me that my CD is not compatable with this version.
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Mar 31, 2012
Keyboard and mouse not working in Windows 7 (desktop), even in safe mode. The keyboard does work in the BIOS. I have tried to attach a PS2 keyboard, but it doesn't work either. I can't get to the device manager to check drivers.
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Feb 17, 2010
Tried installing a USB Driver for my PS3, Called Libusb 1.0.4 something something. No all my USB Ports have stopped working. Only in Windows though. They work in bios, and in start up applications. even tried using the Windows7 Disc to repair the problem.
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Oct 6, 2011
I my middle click function has stopped working on my mouse, at first I assumed it was a Chrome update and that I could no longer use it to "Open link in new tab" however it seems that it now does absolutely nothing and I am unable to reassign it. I used CAD software (Solidworks) that requires the middle mouse button for me to be able to pivot my view about the pointer on the screen (also a few PC games I play would be much smoother if I could do this).I have all the latest drivers and firmware installed.I did find this thread that I thought might help me; Middle Mouse Button , however the screen shot at the bottom shows the Mouse Options on the Control Panel having a lot more option than it does for me, the only options I have are switching the left and right mouse buttons, double-click speed adjustment and ClickLock.The buttons assignment window that I get using the Razer software gives no more options other than to assign the forwards and backwards buttons ("Windows Button 4" and "Windows Button 5").
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