Keyboard And Touchpad Stopped Working After Restart?
Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Jan 1, 2012
Today my laptop keyboard and mouse stop working for some odd reason because some weird anti vurse popped up on my computer freezing it so I restarted it . I thought my computer frozen so I would restart it , but I just hooked up my keyboard and mouse and they work just fine on the laptop , but when i unplug them i can't use my keyboard or mouse to my computer. I am not sure if i pressed something to make the touchpad and keyboard stop working .Maybe I could have put in sleep mode or something.
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Dec 27, 2009
I just installed windows 7 ultimate on my daughters, acer aspire 3050 laptop. It was running vista home basic before. The vista install was damaged by viruses, so I decided to upgrade her to 7. All the hardware was recognized, but for some reason the keyboard does not work, it was working fine with the virus riddled vista install. For some strange reason the windows key does bring up the start menu, but none of the other keys seem to do anything.
They all work in the BIOS just fine. Also the touch pad does work, but the cursor movement is very jerky, and it was also fine in vista. I went to acer's site, they don't have any windows 7 drivers available for this model, or any vista drivers for the keyboard, I installed the vista touch pad drivers, but they did not seem to help. I also messed with the keyboard settings in control panel, but nothing seems to help. Does anyone have any ideas, on what I need to do to fix this. I have been really pleased with 7 on my other computers, and would hate to have to go back to vista.
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Jan 1, 2012
My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Jan 15, 2013
Graphics card: ATI Radeon HD4870 x2
Running on windows 7 x64 ultimate
I was browsing away and my whole pc froze, with a strange little box around my cursor, although the sound was still working, I force shut down it and restarted and little message popped up saying the display driver has stopped working, I tried multiple things to solve this, to no avail, eventually it kept happening and it got so bad the computer would not start, i tried all of the "F" keys on startup and none worked, eventually i took it to a shop who wiped everything clean and it worked again.
Around 2 months down the line low and behold the same problem happened again, I found a solution and installed a program called driver robot, I used it and installed many outdated drivers, this seemed to fix the problem. For about 6 months, now it has happened again, my computer has now shut down and goes into a constant restart loop, as it is doing this the screens that show up are littered with dots and lines of many colours, I just need workaround on this, preferably without loosing all of my files.
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Jan 20, 2013
Last night my HP laptop was working just fine with zero issues. Today I turned it on and my keyboard didn't work and also saying that no battery was detected.Now if I turn it on with a power cord attached I can remove the power cord and the laptop stays turned on, I can also shut the lid and the laptop will stay powered on. However if I use the shut down function or turn it off by the power switch it will not power back up without the power cord attached.The keyboard just refuses to work none of the keys work. No fn key no alt key no ctrl key nothing. I can't turn wireless on or off using the F key, however the on-screen keyboard works fine, and so does a keyboard that is plugged in through usb.I have checked the drivers which says it is working properly, I tried uninstalling it and reinstalling, which didn't fix it.I Googled this problem and read that a bios update might fix this, I updated it and nothing as well as doing the usual virus and malware scans with the likes of malwarebytes and MSE.
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Sep 15, 2011
I recently built a computer (specs below) and have had few problems until recently. About once a day, the system will go to the Blue screen and restart. Upon restart, it says that the Video Card stopped working properly. Obviously I'd think it's that but don't know where to start.
Here are the problem details:
Problem signature:
Problem Event Name:Blue Screen
OS Version:6.1.7601.2.1.0.256.48
Locale ID:1033
Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF880058F2817
BCP3:FFFFF88008965780
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1
CPU Specs:
Mobo: MSI 67A-GD65
CPU: i7 Sandybridge 2600
Graphics: Asus EAH6950
Windows 7 Pro 64bit
8GB Ram
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May 29, 2012
I have a problem with Windows 7. The keyboard stopped working form when I install VMware and uninstall it. In the BIOS it works fine. When I use a Linux partition (starting from DVD, "Knoppix") it works also fine. Also at bootloader leval its ok.But at Windows 7 it stopps working. Does not matter which keyboard I use -USB or PS/2.
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Oct 28, 2009
Basically i installed some updates for nvidia to help my devices catch up with my win 7 pro install. Now however i have the issue that my ps/2 keyboard and touch pad mouse has stopped working and i'm having to use USB to actually use my laptop. Has anyone else found a solution to this at all. I have checked device manager and it say code 10 for the mouse not working and code 19 for the keyboard not working.
For background info i have a Dell Studio XPS running 64 bit Win 7 pro.
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Sep 30, 2011
I've come across an interesting problem recently which I have tried to solve to no avail. I installed Windows 8 Developer Preview on a separate hard drive to my base Windows 7 install, and had an issue that arose where the OS suddenly decided that the drivers the keyboard was using were invalid. This is not the (current) problem, however it is important to mention. Now, to fix the Win 8 driver problem I went to the device manager, uninstalled the drivers, and then unplugged/plugged the keyboard back in. Since that rather bodged fix, the keyboard suddenly stopped working in Windows 7. It shows up in device manager as working, and I can set macros in the associated Razer software, although it does not perform its most basic function of typing. I have tried a similar tactic to that which I employed while fixing the problem with Windows 8, although my attempts have been fruitless. The keyboard in question is a Razer Lycosa, and the OS is Windows 7 Ultimate, 64 bit.
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Apr 19, 2012
While housecleaning I unplugged everything from my computer, dusted, and plugged everything back in, though I probably didn't put all the USB devices in the same order as before. Now my HDMI interface doesn't work, and the mouse and keyboard only work in safe mode. When I boot into normal mode, there's no cursor and no response to keyboard. What could have gone wrong?
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Apr 25, 2011
my keyboard will not work,have ended up using the on screen keyboard and takes forever to type.any ideas what i can do to repair it
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Jun 30, 2011
My Gateway 64bit Windows 7 keyboard stopped working....3 USB ports are not recognized. Everything worked perfect but for some reason on updating my computer the keyboard flashes on bootup then no response..
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Jun 15, 2012
I tried to break the disk on several parts with Partition Manager, but at the middle of the process it froze and I forced the computer to restart. After resetting it says to "Insert the Recover Disk or other Recovery Media". After it I put the disc with the Windows 7 and at the menu where you have to choose to move (by keyboard arrows) to installation, the keyboard does not work, so I can't move to the installation and it jumps directly to the Local Disc. I also tried Windows XP disc and the same problem - there is no chance to reinstall the system. The keyboard is working in the BIOS, but after does not work.
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Jul 29, 2009
Monday afternoon I turned my computer on and noticed that every two minutes or so the computer would freeze up for up to 15 seconds, after which I had another one-two minutes of uninterrupted use and then it would freeze again.
The Computer Dell Inspirion Laptop E1705/9400 Windows 7 and Windows xp 40gb and 120gb HDD 1gb ram Dual core (centrino?)cpu need more info? ask.
(only on Windows 7)I'd done two major things in the past week and neither one of them could have had caused this because there'd been so much time in between. The first was I networked a couple folders on my hard drive so they were accessible on the rest of my home network (on Friday). Second I'd installed GIMP on my computer (Saturday night).
(only on Windows 7)I did a restore point from about a week ago, still had the same problem, then I tried uninstalling GIMP and turning off file sharing, still nada.
I thought maybe it was a software problem and because I had a website due in a couple hours I thought I'd swap out the Windows 7 hard drive which I was using and instead use a hard drive with Xp, Oddly enough all the problems I've mentioned up to now and the problems I'll mention persisted on both platforms (unless otherwise stated), also note I hadn't used Xp in months (about 3 months ago was the last time I'd used it in a computer.)
After messing around some more I noticed that my touch pad wasn't working at all (I'd been using a external wireless mouse until then) The drivers somehow uninstalled themselves and pretended to not work when I reinstalled them.
The only thing that kinda worked was booting in safe mode, then the courser would freeze but not anything else. When you look at this with the fact that the touch-pad doesn't work and the problem persists cross-platform, it begins to look like a BIOS or hardware problem, not a software thing.
Other Weird Phenomenon
(only on Windows 7) Stumble Upon doesn't show up in the toolbar even when it's enabled and checked off as supposed to be there, in Firefox.[this one is just weird... it could be that I updated it and didn't realize and it's not playing nice with some other add-on, I'll look into that.) On screen keyboard also wont work in safe mode while courser is frozen (but mouse isn't). When I access files through file sharing from a different computer they are also subject to freezing, meaning that if I have a HTML file open in notepad ++ ( that's on the laptop) every two minutes or so it'll freeze up for 10-15 seconds.
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Apr 10, 2012
Been having a problem with my laptop recently and when I turn it on the keyboard and touchpad don't seem to be responding but when I go into safe mode this is working. Also when trying to run system restore this is getting the the finalising stage and then doesn't actually work.
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Jul 13, 2011
When I press the same button many times, entire keyboard and also touch-pad are getting stuck (not responding anyhow), but the Bluetooth mouse is functioning fine. Whatever I try can not fix it! The only thing to do is to restart the laptop, after restarting forking just fine, unless I start to press the same button many times (like if I will delete something with Backspace key, it is getting stuck)
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Jan 2, 2013
I have an Acer 5732Z laptop that has never given me trouble until today. I was in the process of updating my GPS when it told me to restart the computer with the GPS still plugged into the USB drive. However, when the windows 7 login screen came on, I was unable and am still unable to get my touchpad or keyboard to work. The GPS is unplugged and still nothing. It's not disabled (touchpad), safe mode/system restore doesn't work and I am past warranty so Acer cannot help.I am currently just stuck on the login screen. Have tried USB mouse and keyboard, nothing.
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Mar 16, 2012
I just got a new laptop and started doing a little gaming (KOTOR and Battlefront II), the only problem is those games use awsd to move and the touchpad to look around and I can't use the touchpad while using the keyboard. Is there any way to enable touchpad use while using the keyboard?
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Feb 12, 2010
So last week I received my brand new HP Envy 15, with a Core i5 540m (2.5-3.3ghz) Ati Radeon 5830, 4gigs of DDR3 ram, and a 500gb HDD. (Of course running Windows 7 Home Premium 64bit.) And everything was running awesomely- Until yesterday when I went to turn it on and when it got to the login screen everything on screen was gigantic, and my keyboard and touchpad were unresponsive.
I tried using a usb keyboard and still no luck. Booting into safemode yields the same results, even without networking. Yet when booted it up disabling driver signature enforcement, it worked fine, except everything was slow and my sound didn't work. Is there any way I can boot up regularly again and get my sound working?
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Aug 31, 2012
Last night my keyboard and touchpad stopped working on my laptop and now I'm using the usb mouse and the "On screen keyboard". I have done a system restore but to no avail. I've also taken out the battery (found in another thread) but nothing. In device manager there is an exclamation mark next these:1. Under keyboard. keyboard device filter2. Under mouse and other pointing devices. ELAN PS/2 port smart padDouble clicking both of them gets these properties for each respectively:1. Under keyboard. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)2. Under ELAN PS/2 port smart pad. This device cannot start. (Code 10)The laptop is an Asus x53sv running win 7 64bitI made a recovery disc (in fact there 5) when I first got it but using that wipes the hard drive C:. I know that for XP there is a repair program which you get to by following the procedure for doing a re-install but you have this option which doesn't wipe the hard drive. I've used it.Does something similar exist for Win 7?
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Apr 4, 2012
A couple days ago, my keyboard and touchpad mouse stopped working. I thought it was a hardware issue and ordered a replacement keyboard. As for the touchpad, I'm just using a wireless mouse. I replaced the keyboard a couple days later with the new one, and when I turned on my laptop, it works again, but when I put my laptop to sleep and wake it up, I hit enter, and then it stops working. I cannot type anything until I restart my computer. I figured it has to do something with the drivers, but I'm not too sure. Here is my computer specs:
Product: HP Pavilion dv9700
Model: dv9925nr
Windows 7 home premium 64bit
I've gone to the HP website to get the drivers, but they do not support windows 7 for my computer.
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Mar 8, 2012
I just got a new laptop (Lenovo G770) and am busy configuring Windows on it. I am running into an annoying issue with my input devices. Whenever I type or do anything with my keyboard, it disables my touchpad for about half a second. Since I am an avid user of keyboard shortcuts, this is highly annoying and is messing with my productivity. I can't figure out how to turn it off--when I search for answers I just see lots of threads from people having the opposite problem, who want to disable their touch pad while typing. I currently have the Synaptic driver installed controlling my touch pad, and I can't see any options in its settings to disable this "feature".
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Jun 9, 2011
I don't know for sure the the Win7 update killed the track-pad, but about a week or so ago after I let it run I've lost the track-pad function completely and the keyboard is erratic. If I accidentally hit the Caps Lock key the keyboard stops responding. I discovered if I open the keyboard control panel and just change a parameter, like how fast the cursor blinks and APPLY then I get the keyboard back without rebooting. I downloaded the track-pad driver, says it's the same as installed but the system no longer recognizes it's there in the control panel. This is an HP G60 series laptop running Win 7 Home.
I'm downloading TSG to add that info, but searching I see many people have had similar problems like this with no solution on various brands of laptops and Windows.
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Dec 4, 2012
I upgraded my Acer Aspire 5672 from win xp to Windows 7 hm prem 32bit. I realised that the keybd and touchpad fails to function when I have the battery unit installed, but they work fine as soon as I remove it. Before the upgrade, I run the microsoft upgrade advisor program and it did not flag the battery. Secondly, I dual boot with ubuntu 12.04 and the keybd and touchpad works well in the ubuntu platform except that it receive very minimal charge. The laptop runs on the minimally charged battery for a short period.
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Oct 15, 2011
I don't know what the latest update was but it updated when I was shutting down my laptop (Compaq CQ60). I am running Windows 7 Ultimate x86 and have never had any problems. I plugged in my USB mouse from my PC and the laptop accepted it and let me use the mouse, but I was still unable to use my keyboard/touchpad. I tried booting in safemode but my keyboard doesnt work so I cant scroll to it. I also noticed that my laptop did a Checkdisk or something along that lines, I believe thats what its called.
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Jun 9, 2011
I recently upgraded my Sony Vaio VGN-730E/B from Windows Vista Home Premium 32bit to Windows 7 Professional 64bit. According to the Microsoft Tool for upgrading to Windows 7 and the specs for the notebook upgrading to Windows 7 64bit is possible. have tracked down and modded drivers for Nvidia GeForce 8400M GT, Wireless Card, Ethernet Adapter, Motherboard, Synaptic Touchpad...
- which is the problem, the touchpad driver invalidates my keyboard...
- if I don't install the driver, they scroll function of the touchpad doesn't work
Also, I am unable to find a driver for my keyboard or peripheral buttons on the laptop...It's not a big deal, but my eject button for my DVD Rom device doesn't function...
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Dec 27, 2010
I have the following script on an XP computer and it successfully detects whether an application has stopped or is not responding. It kills if required and restarts. But it doesn't work on Windows 7. How can I either fix, or do the same thing another way on Windows 7? On XP if the app is not running then "%TEMP%TaskStatus.tmp.txt" ends up empty. On windows 7 it ends up with the string "INFO: ...." in it. So checking for size 0 doesn't work. I tried doing the same thing as done lower in the script but checking for Info: instead of SUCCESS: but it doesn't work for some reason.
Code:
@ECHO OFF
ECHO Restart Application
ECHO.
ECHO.
SETLOCAL EnableExtensions
[Code] .....
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Oct 14, 2012
i hav a sony vaio VPCEH and my touch pad is not working. i tried 2 reinstall my drivers, enable all settings 2 be enabled 4 a touchpad 2 work. but m able 2 use a mouse.
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Jul 13, 2012
Recently my computer has been force closing applications like Photoshop and Windows Explorer. It usually happens when I right click in Explorer or try to open anything in Photoshop. When it happens, a dialogue box comes up that says "Windows Explorer has stopped working" or "Adobe Photoshop has stopped working" Under the details it displays this information:
Problem signature:
Problem Event Name:APPCRASH
Application Name:Explorer.EXE
Application Version:6.1.7600.16768
Application Timestamp:4d688122
[code].....
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