Touchpad / Keyboard Non-Responsive
Jan 2, 2013
I have an Acer 5732Z laptop that has never given me trouble until today. I was in the process of updating my GPS when it told me to restart the computer with the GPS still plugged into the USB drive. However, when the windows 7 login screen came on, I was unable and am still unable to get my touchpad or keyboard to work. The GPS is unplugged and still nothing. It's not disabled (touchpad), safe mode/system restore doesn't work and I am past warranty so Acer cannot help.I am currently just stuck on the login screen. Have tried USB mouse and keyboard, nothing.
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Jan 1, 2012
Today my laptop keyboard and mouse stop working for some odd reason because some weird anti vurse popped up on my computer freezing it so I restarted it . I thought my computer frozen so I would restart it , but I just hooked up my keyboard and mouse and they work just fine on the laptop , but when i unplug them i can't use my keyboard or mouse to my computer. I am not sure if i pressed something to make the touchpad and keyboard stop working .Maybe I could have put in sleep mode or something.
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Jul 29, 2009
Monday afternoon I turned my computer on and noticed that every two minutes or so the computer would freeze up for up to 15 seconds, after which I had another one-two minutes of uninterrupted use and then it would freeze again.
The Computer Dell Inspirion Laptop E1705/9400 Windows 7 and Windows xp 40gb and 120gb HDD 1gb ram Dual core (centrino?)cpu need more info? ask.
(only on Windows 7)I'd done two major things in the past week and neither one of them could have had caused this because there'd been so much time in between. The first was I networked a couple folders on my hard drive so they were accessible on the rest of my home network (on Friday). Second I'd installed GIMP on my computer (Saturday night).
(only on Windows 7)I did a restore point from about a week ago, still had the same problem, then I tried uninstalling GIMP and turning off file sharing, still nada.
I thought maybe it was a software problem and because I had a website due in a couple hours I thought I'd swap out the Windows 7 hard drive which I was using and instead use a hard drive with Xp, Oddly enough all the problems I've mentioned up to now and the problems I'll mention persisted on both platforms (unless otherwise stated), also note I hadn't used Xp in months (about 3 months ago was the last time I'd used it in a computer.)
After messing around some more I noticed that my touch pad wasn't working at all (I'd been using a external wireless mouse until then) The drivers somehow uninstalled themselves and pretended to not work when I reinstalled them.
The only thing that kinda worked was booting in safe mode, then the courser would freeze but not anything else. When you look at this with the fact that the touch-pad doesn't work and the problem persists cross-platform, it begins to look like a BIOS or hardware problem, not a software thing.
Other Weird Phenomenon
(only on Windows 7) Stumble Upon doesn't show up in the toolbar even when it's enabled and checked off as supposed to be there, in Firefox.[this one is just weird... it could be that I updated it and didn't realize and it's not playing nice with some other add-on, I'll look into that.) On screen keyboard also wont work in safe mode while courser is frozen (but mouse isn't). When I access files through file sharing from a different computer they are also subject to freezing, meaning that if I have a HTML file open in notepad ++ ( that's on the laptop) every two minutes or so it'll freeze up for 10-15 seconds.
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Dec 27, 2009
I just installed windows 7 ultimate on my daughters, acer aspire 3050 laptop. It was running vista home basic before. The vista install was damaged by viruses, so I decided to upgrade her to 7. All the hardware was recognized, but for some reason the keyboard does not work, it was working fine with the virus riddled vista install. For some strange reason the windows key does bring up the start menu, but none of the other keys seem to do anything.
They all work in the BIOS just fine. Also the touch pad does work, but the cursor movement is very jerky, and it was also fine in vista. I went to acer's site, they don't have any windows 7 drivers available for this model, or any vista drivers for the keyboard, I installed the vista touch pad drivers, but they did not seem to help. I also messed with the keyboard settings in control panel, but nothing seems to help. Does anyone have any ideas, on what I need to do to fix this. I have been really pleased with 7 on my other computers, and would hate to have to go back to vista.
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Apr 10, 2012
Been having a problem with my laptop recently and when I turn it on the keyboard and touchpad don't seem to be responding but when I go into safe mode this is working. Also when trying to run system restore this is getting the the finalising stage and then doesn't actually work.
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Jul 13, 2011
When I press the same button many times, entire keyboard and also touch-pad are getting stuck (not responding anyhow), but the Bluetooth mouse is functioning fine. Whatever I try can not fix it! The only thing to do is to restart the laptop, after restarting forking just fine, unless I start to press the same button many times (like if I will delete something with Backspace key, it is getting stuck)
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Jan 1, 2012
My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.
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Mar 16, 2012
I just got a new laptop and started doing a little gaming (KOTOR and Battlefront II), the only problem is those games use awsd to move and the touchpad to look around and I can't use the touchpad while using the keyboard. Is there any way to enable touchpad use while using the keyboard?
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Feb 12, 2010
So last week I received my brand new HP Envy 15, with a Core i5 540m (2.5-3.3ghz) Ati Radeon 5830, 4gigs of DDR3 ram, and a 500gb HDD. (Of course running Windows 7 Home Premium 64bit.) And everything was running awesomely- Until yesterday when I went to turn it on and when it got to the login screen everything on screen was gigantic, and my keyboard and touchpad were unresponsive.
I tried using a usb keyboard and still no luck. Booting into safemode yields the same results, even without networking. Yet when booted it up disabling driver signature enforcement, it worked fine, except everything was slow and my sound didn't work. Is there any way I can boot up regularly again and get my sound working?
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Aug 31, 2012
Last night my keyboard and touchpad stopped working on my laptop and now I'm using the usb mouse and the "On screen keyboard". I have done a system restore but to no avail. I've also taken out the battery (found in another thread) but nothing. In device manager there is an exclamation mark next these:1. Under keyboard. keyboard device filter2. Under mouse and other pointing devices. ELAN PS/2 port smart padDouble clicking both of them gets these properties for each respectively:1. Under keyboard. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)2. Under ELAN PS/2 port smart pad. This device cannot start. (Code 10)The laptop is an Asus x53sv running win 7 64bitI made a recovery disc (in fact there 5) when I first got it but using that wipes the hard drive C:. I know that for XP there is a repair program which you get to by following the procedure for doing a re-install but you have this option which doesn't wipe the hard drive. I've used it.Does something similar exist for Win 7?
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Apr 4, 2012
A couple days ago, my keyboard and touchpad mouse stopped working. I thought it was a hardware issue and ordered a replacement keyboard. As for the touchpad, I'm just using a wireless mouse. I replaced the keyboard a couple days later with the new one, and when I turned on my laptop, it works again, but when I put my laptop to sleep and wake it up, I hit enter, and then it stops working. I cannot type anything until I restart my computer. I figured it has to do something with the drivers, but I'm not too sure. Here is my computer specs:
Product: HP Pavilion dv9700
Model: dv9925nr
Windows 7 home premium 64bit
I've gone to the HP website to get the drivers, but they do not support windows 7 for my computer.
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Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Mar 8, 2012
I just got a new laptop (Lenovo G770) and am busy configuring Windows on it. I am running into an annoying issue with my input devices. Whenever I type or do anything with my keyboard, it disables my touchpad for about half a second. Since I am an avid user of keyboard shortcuts, this is highly annoying and is messing with my productivity. I can't figure out how to turn it off--when I search for answers I just see lots of threads from people having the opposite problem, who want to disable their touch pad while typing. I currently have the Synaptic driver installed controlling my touch pad, and I can't see any options in its settings to disable this "feature".
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Jun 9, 2011
I don't know for sure the the Win7 update killed the track-pad, but about a week or so ago after I let it run I've lost the track-pad function completely and the keyboard is erratic. If I accidentally hit the Caps Lock key the keyboard stops responding. I discovered if I open the keyboard control panel and just change a parameter, like how fast the cursor blinks and APPLY then I get the keyboard back without rebooting. I downloaded the track-pad driver, says it's the same as installed but the system no longer recognizes it's there in the control panel. This is an HP G60 series laptop running Win 7 Home.
I'm downloading TSG to add that info, but searching I see many people have had similar problems like this with no solution on various brands of laptops and Windows.
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Dec 4, 2012
I upgraded my Acer Aspire 5672 from win xp to Windows 7 hm prem 32bit. I realised that the keybd and touchpad fails to function when I have the battery unit installed, but they work fine as soon as I remove it. Before the upgrade, I run the microsoft upgrade advisor program and it did not flag the battery. Secondly, I dual boot with ubuntu 12.04 and the keybd and touchpad works well in the ubuntu platform except that it receive very minimal charge. The laptop runs on the minimally charged battery for a short period.
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Oct 15, 2011
I don't know what the latest update was but it updated when I was shutting down my laptop (Compaq CQ60). I am running Windows 7 Ultimate x86 and have never had any problems. I plugged in my USB mouse from my PC and the laptop accepted it and let me use the mouse, but I was still unable to use my keyboard/touchpad. I tried booting in safemode but my keyboard doesnt work so I cant scroll to it. I also noticed that my laptop did a Checkdisk or something along that lines, I believe thats what its called.
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Jun 9, 2011
I recently upgraded my Sony Vaio VGN-730E/B from Windows Vista Home Premium 32bit to Windows 7 Professional 64bit. According to the Microsoft Tool for upgrading to Windows 7 and the specs for the notebook upgrading to Windows 7 64bit is possible. have tracked down and modded drivers for Nvidia GeForce 8400M GT, Wireless Card, Ethernet Adapter, Motherboard, Synaptic Touchpad...
- which is the problem, the touchpad driver invalidates my keyboard...
- if I don't install the driver, they scroll function of the touchpad doesn't work
Also, I am unable to find a driver for my keyboard or peripheral buttons on the laptop...It's not a big deal, but my eject button for my DVD Rom device doesn't function...
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May 11, 2011
I am trying to restore the computer to original factory settings AKA "AS FURNISHED" because of a crashed hard drive. The F11 key does not let me get to system recovery and the computer goes to a black screen with a blinking cursor - Windows 7 Operating System. I have a boot disk which lets me get to recovery however, system restore does not work as there is only one restore point so I am screwed. I do not have an image to restore to either
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Nov 14, 2011
FoxNews is not responsive .The problem description is it is caused by AuPED1 application which is related in someway with iexplore.How can it be corrected?
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Feb 2, 2013
i fix washers and dryers for a living, so i'm likely to not know many of the basics. here's what i know: 1) i have an hp 2800 running windows 7 home edition. 2) the unit has a developed a habit of freezing requiring a hard reboot to restart. 3) the problem has gotten worse over time, sometimes with as much as 8 hours between freeze-ups and sometimes less than two minutes. 4) the computer will freeze if i go onto Internet.com and play a video. this is 100% reliable. this will happen in safemode as well as regular mode. 5) the computer may freeze if i'm on facebook or dragging the mouse down screen. it will eventually freeze if i'm playing music. webmusic is also 100% reliable at bringing on a freeze, though it may take minutes rather than seconds. 6) the computer also freeze in safemode, when connected to the internet. this is hit or miss. running windows event viewer, these messages are consistently logged before the times when the computer has frozen up.
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Jan 15, 2013
couple of weeks ago my computer started playing up (as stupid me left my laptop on in my bag and over heated) and since then i have been receiving a screen,However sometimes when i press the keys during that time it load at all so I have to force start the computer. However now it's stopped now for no reason at all (which is a good thing right?).However now my windows 7 system will let me log on but will have the welcome page sitting there for a very long time (I waited about 30 minutes) so what do i do now?
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May 28, 2011
I've had an HP dv5t laptop for about a year and a half (see specs), and so far (knock on wood) it's been pretty much perfect EXCEPT for one problem that has been happening on and off for the last several months. It occurs about once or twice a month for no apparent reason --- and I don't know if this this is a hardware or a software problem. What happens is that all of a sudden, for no reason my keyboard and touchpad/mouse are completely non-responsive -- and the only thing I can do is use the power button to shut down. When I reboot everything seems fine, until the next time it happens, a week or two later. It can happen when the laptop is running, but more often it happens when I open the lid after the system has been in Sleep mode. (I keep the laptop in 'Sleep' mode all the time when the lid is closed, and only fully "shut down" once in a while.) Everything seems to load properly --- the Desktop looks perfect and all my apps/icons are there, but the mouse won't move and the keyboard doesn't respond.
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Oct 17, 2011
I've recently been noticing some sluggishness in my PC, running Windows 7 Professional 64-bit.
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Apr 20, 2012
Im having some problems after i boot my computer with Windows 7 x64. After the usual startup process which is fine, it logs onto my user and the screen just goes all black.. No taskbar, icons or anything. Mouse clicking doesn't work, and only occasionally i can provoke the taskmamager to work with ctrl, alt, del.. But what ever i click there it just sends me back to the black screen.. Its really annoying and ive considered just formating it, but the windows cd i have is only an upgrade version which i cant use as it just says the system is too new.. And i really cant afford a new win 7 cd.. Especially not with the soon release of win8..
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Sep 28, 2010
I am trying to create a DVD using Cyberlink PowerDirector. It reaches 21%, at which point Windows 7 deems it non-responsive and kills it.I tried it on my old Windows XP machine and noticed that it DOES sit at 21% for a very long time (minutes) but eventually soldiers on to successful completion.So it seems that Windows 7 is being a bit eager to kill off this task. Is there anyway I can turn off this feature in Windows ... or increase the time it waits ... or exempt a certain .EXE from being axed?I have tried searching online but of course any search with the term "non-responsive" in it just comes back with thousands of posts on how to kill such tasks, rather than how to not have Windows 7 kill them for me
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Dec 19, 2012
My Windows 7 is running slow however it is different from simply lagging. The mouse works fine however clicking on applications does not bring them up. The only difference I can see is an error message coming up saying "Intel Rapid Storage Technology not working". Any ideas on what I should do or extra information you require?
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Nov 9, 2012
I have scheduled a program to run every morning that will pull data out of our SQL server (the tool is "Toad"). I want to have that data ready when I come in the morning. Problem is, at that time, there are other tasks running on the SQL server making in slower to spit the data out, but it eventually sends it, always. Windows 7 (or the Task Scheduler itself, I am not sure which one) seems to think that the program has become unresponsive and stops it. When I look at the history of the task, it says the last execution status is "(0x0)" meaning completed successfully. I know it did not because the Excel spreadsheets that receives the data is still open and hasn't received all the data it should - it nevers stops at the same point so it is not an issue with my retrieval scripts. If I launch the task manually during the day, when the SQL server will respond in a timely manner, the task will complete successfullly. If I use the tool itself, it never gets killed, and I haven't seen Window complain it has become unresponsive even when it runs for a long time. Otherwise, anyone knows of any settings that would prevent Windows or Task Scheduler to kill what it thinks are unresponsive tasks or at least, change the delay before it thinks so?
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Nov 15, 2012
A Compaq Presario CQ62 Laptop running windows 7. I accidentally spilled wine on it and the keyboard no longer worked.I purchased a Microsoft wired desktop 600, but it has no function keys. On the original keyboard I used Fn E12 to connect to a network, but with the new keyboard I can no longer connect to a network. There must be a workaround?
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Jun 8, 2012
my daughter pressed a couple of keys earlier and now my laptop keyboard isnt working properly. It is really strage because a few keys are working but not in thier usual function. My partner logged out so now i am sat at a login screen and cant key in a password. The on screen keyboard is behaving the same way which is very odd! Any suggestions? I have only had it 3 weeks and have had no problems it's been great. My mrs said she was trying to type in a website and windows kept popping up when she typed, and then she logged out.
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Feb 3, 2012
Dell Inspiron N5010, Synatpics. Win 7 Home Premium, SP 1, While typing touchpad became disabled for one user. Still works for all others. How do I reenable/reactivate. I get a message telling me it is disabled whenever I log in.
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