Install Symantic Touchpad Driver And Keyboard Ceases To Function?
Jun 9, 2011
I recently upgraded my Sony Vaio VGN-730E/B from Windows Vista Home Premium 32bit to Windows 7 Professional 64bit. According to the Microsoft Tool for upgrading to Windows 7 and the specs for the notebook upgrading to Windows 7 64bit is possible. have tracked down and modded drivers for Nvidia GeForce 8400M GT, Wireless Card, Ethernet Adapter, Motherboard, Synaptic Touchpad...
- which is the problem, the touchpad driver invalidates my keyboard...
- if I don't install the driver, they scroll function of the touchpad doesn't work
Also, I am unable to find a driver for my keyboard or peripheral buttons on the laptop...It's not a big deal, but my eject button for my DVD Rom device doesn't function...
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Apr 11, 2011
Keyboard driver doesn't function at all.I have tried downloading a few sets of drivers, but couldnt find any that would treat the apple keyboard like mac os x does...
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Sep 5, 2011
i just had my system reinstaled with win 7 64bit professional, and can't find a way to disable the touchpad. i prefer to use a dedicated, and very handy usb mouse. i used to have windows home edition, on this hardware, and everything worked. just pressed Fn + F9, et voila: touchpad disabled, and just use the mouse..i noticed on device manager an unknown usb device, that keeps popping up. unpluged all devices (including the mouse), rebooted, and there it is again. weird, because all usb devices (pendrives, mouse, usb harddrives, usb wi-fi modem), seem to work ok. because of that, already updated the touchpad and usb drivers, to no avail.
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Jun 4, 2012
After updating my system from Windows Vista - 64 bit to Windows 7 Professional - 64 bit my function buttons along with my touchpad scrollbar and volume touchpad have stopped working.
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Jan 1, 2012
Today my laptop keyboard and mouse stop working for some odd reason because some weird anti vurse popped up on my computer freezing it so I restarted it . I thought my computer frozen so I would restart it , but I just hooked up my keyboard and mouse and they work just fine on the laptop , but when i unplug them i can't use my keyboard or mouse to my computer. I am not sure if i pressed something to make the touchpad and keyboard stop working .Maybe I could have put in sleep mode or something.
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Jul 29, 2009
Monday afternoon I turned my computer on and noticed that every two minutes or so the computer would freeze up for up to 15 seconds, after which I had another one-two minutes of uninterrupted use and then it would freeze again.
The Computer Dell Inspirion Laptop E1705/9400 Windows 7 and Windows xp 40gb and 120gb HDD 1gb ram Dual core (centrino?)cpu need more info? ask.
(only on Windows 7)I'd done two major things in the past week and neither one of them could have had caused this because there'd been so much time in between. The first was I networked a couple folders on my hard drive so they were accessible on the rest of my home network (on Friday). Second I'd installed GIMP on my computer (Saturday night).
(only on Windows 7)I did a restore point from about a week ago, still had the same problem, then I tried uninstalling GIMP and turning off file sharing, still nada.
I thought maybe it was a software problem and because I had a website due in a couple hours I thought I'd swap out the Windows 7 hard drive which I was using and instead use a hard drive with Xp, Oddly enough all the problems I've mentioned up to now and the problems I'll mention persisted on both platforms (unless otherwise stated), also note I hadn't used Xp in months (about 3 months ago was the last time I'd used it in a computer.)
After messing around some more I noticed that my touch pad wasn't working at all (I'd been using a external wireless mouse until then) The drivers somehow uninstalled themselves and pretended to not work when I reinstalled them.
The only thing that kinda worked was booting in safe mode, then the courser would freeze but not anything else. When you look at this with the fact that the touch-pad doesn't work and the problem persists cross-platform, it begins to look like a BIOS or hardware problem, not a software thing.
Other Weird Phenomenon
(only on Windows 7) Stumble Upon doesn't show up in the toolbar even when it's enabled and checked off as supposed to be there, in Firefox.[this one is just weird... it could be that I updated it and didn't realize and it's not playing nice with some other add-on, I'll look into that.) On screen keyboard also wont work in safe mode while courser is frozen (but mouse isn't). When I access files through file sharing from a different computer they are also subject to freezing, meaning that if I have a HTML file open in notepad ++ ( that's on the laptop) every two minutes or so it'll freeze up for 10-15 seconds.
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Dec 27, 2009
I just installed windows 7 ultimate on my daughters, acer aspire 3050 laptop. It was running vista home basic before. The vista install was damaged by viruses, so I decided to upgrade her to 7. All the hardware was recognized, but for some reason the keyboard does not work, it was working fine with the virus riddled vista install. For some strange reason the windows key does bring up the start menu, but none of the other keys seem to do anything.
They all work in the BIOS just fine. Also the touch pad does work, but the cursor movement is very jerky, and it was also fine in vista. I went to acer's site, they don't have any windows 7 drivers available for this model, or any vista drivers for the keyboard, I installed the vista touch pad drivers, but they did not seem to help. I also messed with the keyboard settings in control panel, but nothing seems to help. Does anyone have any ideas, on what I need to do to fix this. I have been really pleased with 7 on my other computers, and would hate to have to go back to vista.
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Apr 10, 2012
Been having a problem with my laptop recently and when I turn it on the keyboard and touchpad don't seem to be responding but when I go into safe mode this is working. Also when trying to run system restore this is getting the the finalising stage and then doesn't actually work.
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Jul 13, 2011
When I press the same button many times, entire keyboard and also touch-pad are getting stuck (not responding anyhow), but the Bluetooth mouse is functioning fine. Whatever I try can not fix it! The only thing to do is to restart the laptop, after restarting forking just fine, unless I start to press the same button many times (like if I will delete something with Backspace key, it is getting stuck)
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Jan 1, 2012
My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.
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Jan 2, 2013
I have an Acer 5732Z laptop that has never given me trouble until today. I was in the process of updating my GPS when it told me to restart the computer with the GPS still plugged into the USB drive. However, when the windows 7 login screen came on, I was unable and am still unable to get my touchpad or keyboard to work. The GPS is unplugged and still nothing. It's not disabled (touchpad), safe mode/system restore doesn't work and I am past warranty so Acer cannot help.I am currently just stuck on the login screen. Have tried USB mouse and keyboard, nothing.
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Mar 16, 2012
I just got a new laptop and started doing a little gaming (KOTOR and Battlefront II), the only problem is those games use awsd to move and the touchpad to look around and I can't use the touchpad while using the keyboard. Is there any way to enable touchpad use while using the keyboard?
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Feb 12, 2010
So last week I received my brand new HP Envy 15, with a Core i5 540m (2.5-3.3ghz) Ati Radeon 5830, 4gigs of DDR3 ram, and a 500gb HDD. (Of course running Windows 7 Home Premium 64bit.) And everything was running awesomely- Until yesterday when I went to turn it on and when it got to the login screen everything on screen was gigantic, and my keyboard and touchpad were unresponsive.
I tried using a usb keyboard and still no luck. Booting into safemode yields the same results, even without networking. Yet when booted it up disabling driver signature enforcement, it worked fine, except everything was slow and my sound didn't work. Is there any way I can boot up regularly again and get my sound working?
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Jul 16, 2012
I received an update to windows 7 on my hp PC. One of the updates was for nvidia software, however I noticed that after this update that when watching video on full screen that the image was much brighter more contrasty and sharper, so I fouterd (fiddled)about with the various nvidia menus to no avail.I'll just do a system restore and that should sort it The only good bit was that my full screen mode was back to normal; but it the first thing that happened was that when I went to type my password I couldn't type using the keyboard so I had to use the easy access on screen keyboard using my mouse.Even with windows up and running the keyboard simply won't function, in desperation I tried a couple more restore points and none them worked. I used the F8 KEY with keyboard to get into safe mode and this worked but as soon as the password is needed the keyboard is not here or even in safe mode it's not there. But the keyboard obviously functions since I can use it F8 mode; now the latest thing is that any system restore points fail.In F8 mode selection I notice that there is the option of Computer Repair but if I take this route does this mean that all my software will be removed? To be honest I don't care what the reason is or why this has happened I just accept that glitches can occur and all I really want to know is how to get out of this predicament.
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Aug 31, 2012
Last night my keyboard and touchpad stopped working on my laptop and now I'm using the usb mouse and the "On screen keyboard". I have done a system restore but to no avail. I've also taken out the battery (found in another thread) but nothing. In device manager there is an exclamation mark next these:1. Under keyboard. keyboard device filter2. Under mouse and other pointing devices. ELAN PS/2 port smart padDouble clicking both of them gets these properties for each respectively:1. Under keyboard. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)2. Under ELAN PS/2 port smart pad. This device cannot start. (Code 10)The laptop is an Asus x53sv running win 7 64bitI made a recovery disc (in fact there 5) when I first got it but using that wipes the hard drive C:. I know that for XP there is a repair program which you get to by following the procedure for doing a re-install but you have this option which doesn't wipe the hard drive. I've used it.Does something similar exist for Win 7?
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Oct 2, 2011
i ask to during installation of windows 7 not working or cant boot-up
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Apr 4, 2012
A couple days ago, my keyboard and touchpad mouse stopped working. I thought it was a hardware issue and ordered a replacement keyboard. As for the touchpad, I'm just using a wireless mouse. I replaced the keyboard a couple days later with the new one, and when I turned on my laptop, it works again, but when I put my laptop to sleep and wake it up, I hit enter, and then it stops working. I cannot type anything until I restart my computer. I figured it has to do something with the drivers, but I'm not too sure. Here is my computer specs:
Product: HP Pavilion dv9700
Model: dv9925nr
Windows 7 home premium 64bit
I've gone to the HP website to get the drivers, but they do not support windows 7 for my computer.
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Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Mar 8, 2012
I just got a new laptop (Lenovo G770) and am busy configuring Windows on it. I am running into an annoying issue with my input devices. Whenever I type or do anything with my keyboard, it disables my touchpad for about half a second. Since I am an avid user of keyboard shortcuts, this is highly annoying and is messing with my productivity. I can't figure out how to turn it off--when I search for answers I just see lots of threads from people having the opposite problem, who want to disable their touch pad while typing. I currently have the Synaptic driver installed controlling my touch pad, and I can't see any options in its settings to disable this "feature".
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Aug 11, 2011
keyboard keys 1, 2, 3,...0 & shift to get characters above them display wrong characters - the ALL display the same, & it's always the last other key typed...Dell inspiron 530 core 2 quad 6600. what caused this: had vista 32 bit home premium, upgraded to 7 home premium. it takes ONLY usb keyboards - tried 2 diff ones that work perfectly on my 2 other desktops. what's even more weird, go into ease of access center & put onscreen keyboard up, IT WORKS FINE! in addition, i accessed it through team viewer from my laptop, TYPES THE #'s FINE! i'm very knowledgeable with PC's as i refurb for resale - tried re-installing drivers, triple checked language & regional settings.
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Jun 9, 2011
I don't know for sure the the Win7 update killed the track-pad, but about a week or so ago after I let it run I've lost the track-pad function completely and the keyboard is erratic. If I accidentally hit the Caps Lock key the keyboard stops responding. I discovered if I open the keyboard control panel and just change a parameter, like how fast the cursor blinks and APPLY then I get the keyboard back without rebooting. I downloaded the track-pad driver, says it's the same as installed but the system no longer recognizes it's there in the control panel. This is an HP G60 series laptop running Win 7 Home.
I'm downloading TSG to add that info, but searching I see many people have had similar problems like this with no solution on various brands of laptops and Windows.
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Dec 4, 2012
I upgraded my Acer Aspire 5672 from win xp to Windows 7 hm prem 32bit. I realised that the keybd and touchpad fails to function when I have the battery unit installed, but they work fine as soon as I remove it. Before the upgrade, I run the microsoft upgrade advisor program and it did not flag the battery. Secondly, I dual boot with ubuntu 12.04 and the keybd and touchpad works well in the ubuntu platform except that it receive very minimal charge. The laptop runs on the minimally charged battery for a short period.
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Oct 15, 2011
I don't know what the latest update was but it updated when I was shutting down my laptop (Compaq CQ60). I am running Windows 7 Ultimate x86 and have never had any problems. I plugged in my USB mouse from my PC and the laptop accepted it and let me use the mouse, but I was still unable to use my keyboard/touchpad. I tried booting in safemode but my keyboard doesnt work so I cant scroll to it. I also noticed that my laptop did a Checkdisk or something along that lines, I believe thats what its called.
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Jan 12, 2012
When I took over a PC used by my predecessor, he had Win 7 (MS keyboard) set up so that the Windows key to the right of the space bar and Alt key will dump "http://www." into any open text field. This saves me a lot of time on a repetitive task with our software. However, when I asked one of our best developers how I could assign "mailto:" to another key, he had no idea how the existing functionality was set up. Googling "Windows 7 hotkeys" didn't find me any tips. What to do?
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Feb 11, 2012
I have a desktop windows 7 64bit O/S. All is fine when I boot up but after a while the P/S2 keyboard & mouse stop working. The drivers are up to date. The computer is only a few months old. Is this a hardware problem or a software one? should I take it back to the shop?
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Nov 5, 2011
having migrated from XP to W7 (never experienced Vista). Quite frequently I encounter a problem with the mouse, in which it fails to (a) bring the auto-hidden taskbar into view, and (b) properly select functions normally controlled by button clicks. Problem arises once or twice a day on average.As background info, the computer is in use pretty well all day everyday, mainly for work. I work freelance at home as an electronic designer. Being technical, I understand computers to a fair degree, from both hardware and software PoV, though I don't design things that work directly in conjunction with computers. I'm mainly concerned with embedded systems, both hardware and low-level software, and I don't write programs for running on computers (programming skill is confined to assembly language and embedded C).As a typical example, I suddenly find I can't bring the taskbar into view by moving the mouse cursor to the bottom of the screen, in order to switch from a Word document I've been working on to find another document in Windows Explorer. So I use Alt-tab to switch to Explorer. But if I now open a new document (eg a pdf), I then have to use Alt-tab to return to the Word document.However usually that isn't all that goes wrong, as I now find that clicking on something in the word document toolbar (eg to go from 'Home' tab in MS Word to the 'Insert' tab) doesn't work. All that happens is that Word goes out of keyboard 'focus' - the blue background to the toolbar goes grey, and I can't type anything. I then have to use Alt-tab to re-select MS Word (cycling through all the open windows) to bring MS Word back into focus. Since I can't use the mouse for selecting, I have to press Alt, then tab or arrow key to step through all the toolbar buttons and options till the one I want is selected, then press Enter on the keyboard. In other words, I'm reduced to keyboard-only mode.
Sometimes I can get out of this situation by closing one or more windows I don't currently need (by Alt-tabbing to bring up a window, then pressing Alt-F4 to close it). In extreme cases this won't cure the problem, and it remains in keyboard-only mode even with only one application open. The only thing I can do then is to close everything, switch off and reboot - even Restart is not enough, I actually have to switch off and on again.Has anyone else observed this behaviour with W7 or is it just my computer? I don't think it's a problem with the mouse itself: the cursor always moves around the screen normally, and I do get a response by clicking on a button. It's just that the response is wrong, it simply takes the whole application window out of focus so clicking no longer does anything in that window.
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Apr 8, 2011
I have a hp multi function hooked up to a win7pc by usb connection, I also have a laserjet hooked up to my ethernet lan. I am trying to install a hp 3310 with a ethernet connection. The latest Windows 7 hp software gets almost to the end of the install routine until it asks how I want to connect it. I choose ethernet and it checks whatever, it shows my 3310 connections correctly and then tells me it cant connect. Windows 7 add a device cant find it. I can ping the unit ok, and I can connect to it through the ip address, and i can scan through the browser. If i go to win7s add a printer it installs a basic print driver and allows me to print as normal. All other xp pcs on the lan can print to it.I would dearly love to use the scanner on the 3310.
By the way the 3310 worked with all functions when it was connected via usb to a xp pc.
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Mar 2, 2011
How do I install the drivers in Windows 7 that will allow my Cruzer Micro to function properly ?
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Apr 15, 2009
On my inspiron 1545 laptop is seems finger tracking on the touchpad stops responding sometimes. I'm using Windows 7 default drivers. Do you think it is a driver problem? Can I use a Vista driver?
Also on a side note is there a way I can disable the tap for mouse click on the touchpad?
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Dec 9, 2011
I have installed the Elan touchpad driver I can't get it to scroll correctly. In addition an Elan touchpad .exe run box comes up at every boot which does nothing when Run. I finally browsed to it in the Programs folder and deleted that .exe file so it wouldn't pop up at every start. It shows installed in the Device Manager, however doesn't have the functions I had in the Samsung factory install. This and the sound driver don't seem to work right when installed, as though there is more software needed that isn't on the Downloads page at Support for NP-RF511.
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