Safe Mode Won't Run - Computer Just Keeps Booting

Nov 19, 2009

I have recently run into some issues on my machine that runs Windows 7. I can't run Windows Media Player; it just says the file name and then "Server Execution Failed".

I was advised to go into safe mode and type a command into cmd. However, safe mode would not work. At first I thought it was an F8 problem, so I was advised to go into msconfig > boot and change the system to boot into safe mode. I did that to find that safe mode gets into the driver loading screen and stops at windowssystem32driversClassPnP.sys and seems to load.

It shows the cursor, but then disappears and my computer reboots. However, since my computer is set to load into safe mode, it constantly tries to log into safe mode, which doesn't seem to work, so it just restarts, tries to go into safe mode, but can't, so it restarts again, going through the process again and again.

I have tried pressing "Delete" key at the beginning of boot up, but it does not show any thing else I can boot from. When I do get the F8 thing working, I select "Boot Windows Normally" but it just goes straight to the bootup of safemode.

I have an Acer Aspire M3800 that only has the factory restore discs that Acer eRecovery Management has asked me to make when I first bought my computer. I obtained Windows 7 through the "free upgrade" program Acer is running.

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