Laptop Goes To Sleep And Doesn't Wake Up When Battery Is Low
Jun 13, 2012
I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
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Oct 6, 2011
I had my laptop for about 5 months running OEM Win 7 home premium 32bit. The system came with no disks so I am stuck, for now, with the copy loaded. Anyway, things had been running smoothly up to a few weeks ago, for when I tried to put my system into hibernate, like I've done many times before, the screen went black, but the system did not power-down. I could not do anything but power-cycle it. When it came back I got the "Windows failed to shutdown properly blah blah blah" message. I tried 'sleep' and the same thing happened. I don't do much in the way of adding or removing programs on this laptop, aside from updates and the only recent hardware change was using a usb mouse. Which I have tried removing this and there was no change. I have tried updating drivers that needed it (video, audio, and network) as well as the BIOS. No luck.
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Aug 6, 2009
Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.
The only way to get on to my pc is to do a hard restart.
I believe this might help:
Power Efficiency Diagnostics Report
Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results
Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_148F&PID_2573 Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_8086&PID_27CC Port Path
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90
Battery:Last Full Charge (%) The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39
The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.
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Oct 11, 2011
i have to press the power button every time instead. all the laptop i've owned before were never like that, opening the lid would've sufficed. i checked power options settings, i don't see "lid open action", only "lid close action" which is set to "sleep" mode.
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May 8, 2012
My laptop just wakes up from Sleep, while on battery. It's soooo annoying! I have this info from a CMD command. Maybe, it's relevant?
Info: Command I entered on Command Prompt: PowerCFG -LastWake .
Result:
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
[code]...
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Nov 16, 2009
I haven't verified this yet, but I wondered if it's a possible bug?
I bought a Dell XPS M1330 over a year ago and it came preloaded with Vista Home Premium. Since I want to keep the batteries in good condition I run the laptop with no battery connected and AC plugged in whenever it sits on my desk at home.
However, in Windows 7 it seems that Windows wants to put the laptop to sleep after 10-15 minutes if I do this. Since I have various USB devices plugged in, especially external storage, this is a problem. It goes away if I run with the battery plugged in but like I said, not verified yet.
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Feb 11, 2013
I'm not sure if this is the right place to post this..but..my laptop HP ProBook 4540s..i just bought it...i make it to go to stanby mode..but when i press the ON button..from the lights I see the laptop is ON..i hear windows sounds..but I don't see any picture..if I'm not mistaken it happens with both standby and hibernation modes
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Sep 2, 2012
I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptopAllow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert
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Aug 30, 2012
I have an ASUS K50IE laptop that i had for 2 years now. been working fine until 2 days ago.this problem has been bugging me for the last 2 days. here's why.my laptop suddenly didn't detect my battery. thought it was because my battery was dead. I searched the net on things to do before "throwing in the towel" on my battery and today i came across a blog where the instruction was to uninstall the Microsoft ACPI compliant control method battery driver. I did just that and my battery suddenly worked! well sort of. now here's where it gets all weird.every time i open my laptop i do the following:1. plug in AC to laptop.. turn on laptop.3. unplug AC.3. laptop runs on battery.4. log on to windows.5. battery icon shows up as an empty charging icon then shows the "Battery is not detected" icon again.please take note that my laptop is still ON and WORKING. so this means (MAYBE?) that my battery is working.
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Apr 4, 2012
My laptop is an MSI Gx660, running windows 7 64bit with 12gb ram.The laptop is only 1-2months old and My harddisk has very little files with about 205gb free on the C drive.
After using for a long period of time like 6-7hours, I would usually put my laptop into hibernate mode.When I click hibernate, the screen turns black but even after 20mins the power button including wifi and other lights doesnt go off, which I have to force shutdown by holding the power button. Even sleeping the laptop after 6-7hours does the same issue, unable to go to sleep(indicated by the blinking power button)
The wierd thing is that if I use the laptop for about 2 hours or less, I am able to fully hibernate or sleep, which I tested a few times.
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May 30, 2011
I have recently notice that my laptop has the following issues:- Doesn't follow power option settings (shutting off the monitor, go to sleep on timeout, etc)- Doesn't turn on the screen saver. Previewing the screensaver turns it off in about a second (even if my hands are off the mouse/keyboard).- Windows 7 Projector Connection screen (WinKey+P) goes away after a second or so after bringing it up- Some windows open in background (for example, Picasa image viewer opens windowed in the background instead of fullscreen in front as it used to) From what I understand based on some light Googling and vague leads, there is some sort of interrupt happening that makes the OS think it is being actively used. Unfortunately I am not sure how to pinpoint and solve the issue from here on, so therefore I turn to this forum for help. Some notes about stuff I tried and know about this issue:- This must have happened in the past week or two. I do not recall installing any new software and the only updates that passed my memory were Windows Updates.- Checking Task Manager doesn't reveal any suspicious processes to me.- Some sources suggested this could be a faulty Logitech driver. I own a Logitech mouse and keyboard combo.
Something to consider, I guess? Specs:- Windows 7 32b SP 1, up to date- AMD Turion 64 X2 TL-58- 2GB RAM- 250GB HDD- ATI Radeon Xpress 1150- Connected devices: LAN, Logitech Alto Connect Notebook Stand, Logitech S520 Keyboard + mouse that goes with that kit, USB external drive, VGA monitor, line-in running into the microphone port to play sound out of the laptop speakers
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Dec 21, 2011
It's my first time posting! I've been browsing this forum and many sites on google trying to find the solution to my problem, but I can't really understand what is going on, even when taking a look at the dump file. I ran memtest, did all the usual things, but no sign of source of error to pin point. Every single time I put my laptop to sleep and keep it like that for longer amount of time (I think it's about 20 minutes) I can't get my laptop back from sleep in a normal fashion. What I mean is, that the screen never turns back off, stays completely black, my external monitor doesn't turn on either, just goes to idle mode. After reboot I get a message that there was a blue screen error and I can try to look for solution online. I read that my SSD HDD might be the cause of it, but after updating the firmware the problem persisted and after looking at my memory dumps, I found out that DirectX kernel is causing the problems, but updating it didn't yield any results, the problem persists, so perhaps I am missing something in the dumps that aren't that obvious to spot.My RAM aren't stock that came with computer, both chips 4GB each are aftermarket ones, but I have no issues with anything when using the computer except when it is waking up and MEMTEST didn't throw me any errors after an overnight pass.
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Mar 11, 2011
I want to say 2 days ago, my computer has decided to fail when going to sleep. It is Windows 7, completely updated with no problems to that point. When it falls asleep and I wake it up, the machine starts up and is active, but my monitors and external hard drive are never turned on as they once were and the machine just sits there running with a black screen. I restart, boot back into Windows and it says resume (as if it was in hibernation, but I have hybrid sleep on) and I just get a flashing underscore and no more. I restart once again, it says Windows could not restore the session, I start a new session and all is good again... until the computer falls asleep and the process starts over.
I have tried turning off hybrid sleep. No good. I have tried using hibernation instead of sleep. Same error. I found online where someone said they had this problem with an ATI card, but once the upgraded the Catalyst Control Center and drivers, they had no problems. That did no good. The only update I've done recenly is Firefox, but I have not seen any other reports of the newest Firefox causing sleep problems. I read where someone had a problem with waking up from sleep mode because of Firefox's memory leaks and they said closing Firefox before putting it to sleep helped.It does not matter if I put it to sleep and wake it up immediately or if it goes to sleep and when I get home from work, boot it up. The same thing happens no matter the length of time.I have a dual boot with Ubuntu, but that has been on there for months with no errors and Ubuntu will sleep and wake up just fine. There have been no hardware changes or any hardware driver changes other than the video card. I tried rolling back video card drivers to see if there was a difference with no change. My ASRock MB has the most up to date BIOS that has been out for over a year. My video card is a 5770, but like I said, I've tried older and new drivers. I tried the prevx black screen fix with no luck.
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Jan 6, 2013
CPU = Intel i7-860
MOBO = Gigabyte ga-p55a-ud4p
RAM = G.Skill 4x4gb 1333mhz
PSU = Corsair TX 650 watts
GPU = Nvidia GTX 480
HDD 1 = W.Digital 7200 rpm (1 TB)
HDD 2 = *NEW* SSD Samsung 840 (256 GB)
The new SSD is my boot drive with a legit Windows 7 Ultimate 64 bit. I have the repair discs also if necessary.Problem = Many, but not all, of my wakes from sleep result in a blue screen of death. (I have no other BSODs)Also, this never happened using my old HDD.Two recent BSODs with different error codes = [URL]I have installed the MOBO CD drivers and the latest NVIDIA GPU drivers and latest SSD firmware (before OS install).Are there any other drivers I might have missed?SFC /SCANNOW detects no integrity violations.CHKDSK on both the SSD and HDD detects no problems.Windows Memory Diagnostic detects no problems.
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Jun 3, 2012
Just built my new computer, and everything, including sleep, worked perfectly. I then installed GRA4 off Steam, and now when the computer wakes up it does NOT blue screen-rather the monitor inverts color, pixelates heavily, and then freezes. I cannot, or the life of me,
[Code]...
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Jul 8, 2012
My problem usually comes when I put my computer to sleep, and then wake it up. Instead of just jumping right to the desktop screen, it now goes back to the motherboard screen and does a resuming windows operation that takes 5x as long as it used to.
Sometimes this problem causes the computer to simply restart and get a BSOD, when I am in the process of resuming windows.
EDIT: I believe I have actually gotten 2 separate BlueScreen reports during this... d1 1033, and 1e 1033.
Windows 7 x64
i5 3570k
HD 6950
1tb HD
8gb RAM
750W PSU
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Jul 17, 2009
I installed 7RC a couple of months ago. Since then whenever my pc sleeps I can not wake it up. It used to wake up fine in XP. To get it going again I have to cold reboot or pull the plug. When it comes back up everything I was doing is still there, I just have to enter my password. I think I have all the settings right but if someone could run me through everything that needs to be set I'd be really grateful.
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Sep 28, 2009
I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.
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Sep 21, 2010
I am not savvy in this kind of stuff. My husband has a home built computer that runs our tv system with windows media center. He had to leave on a military deployment and right before he left he had to reinstall the OS. Since then the computer refuses to wake from sleep mode. I have to scram it to get it to come back up. Since we run the media center it ought to wake up to record automatically, but it isn't doing that either. I've checked all the power options but that doesn't seem to be the problem. Although, at this point, I really have no clue.
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Feb 19, 2011
Mobo Intel DP55WB. Computer cant enter into standby. In event Viewer I found System: e1kexpress - Intel 8257DC Gigabit Network Connection- Network is disconnected and 3 seconds later Intel 8257DC Gigabit Network Connection - Network link has been established at 1Gbps full duplex following in 2 seconds The PCP/IP NetBIOS Helper service enetered the running state following in 2 seconds Power troubleshooter -> The system has resumed from sleep . sleep time approximately 10 seconds The mobo's BIOS doesn't have Wake on Lan on/off option.
Does Windows has any overriding power settings?
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Jan 27, 2012
I know there has to be a simple fix to this but I'm banging my head against the wall right now trying to figure this out. Everytime my PC goes to sleep I'll press a button on my keyboard or move my mouse and it will wake up just fine, but the monitor won't wake up. I've also noticed that the backlight on my keyboard doesn't show up. I've tried different monitors and removed the VGA cable from the graphics card after waking up and plugged it back in and no video. I have to reboot the computer to get video again and everything works great.. until it goes into sleep mode again. I have updated my graphics card driver (Geforce GT 210) and still no fix. I haven't made any changes that would cause this. Someone has to know something about this
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May 31, 2012
Usually, the power management sleep mode shuts down the system, including the power switch indicator, which must be depressed to wake the machine back up and resume Windows. So long as the power indicator remains lit, it takes only a touch of the pad to start up again.
Lately, however, the system goes to sleep (as do I), but the power indicator stays lit. When I return, the system is completely unresponsive. I have to hold the power switch, shut down abnormally, then reboot the system from scratch.
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Nov 28, 2012
Recently, my computer will not wake up from sleep mode. Once it enters sleep mode, the only way to get it functioning again is to hold the power button, completely shut it off, and then boot my system back up. It appears as if everything starts back up once I open the lid or press the power button to wake it up, but the screen never turns back on. The fan starts up, the backlit keyboard lights up, the leds all blink, but nothing I try will turn the screen back on forcing me to press and hold the power button for a complete shut down.I have reinstalled the latest Intel HD Graphics driver as well as the latest NVIDIA graphics driver (both the stable and beta release).I do not get a blue screen or any sort of error. Upon the restart, I am not prompted with any error from windows or any signs of the forced shut down.
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Oct 11, 2011
My pc can wake up from sleep if it is shut down, but if it's on sleep or hibernated, i can not wake it up. I've already turned on everything in Bios and Windows. There no option like WakeOnLAN from Sleep, just WakeOnLan from PowerOff in network adapter's Advanced tab properties. I've also updated network car driver. Maybe I should try with other network card?
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Jan 8, 2012
Read most of the many threads on this subject. I have turned off Sleep using Control Panel, Editing the Registry, disabling hybrid computer as described in this forums tutorial.The Start/Sleep button is not grayed out and still shuts down the computer although the automatic timed sleep mode seems to be eliminated. Moving or clicking the mouse does not wake up the computer as originally. I have to remove the power cord for a few minutes and then press the power button. I think the computer then comes back up w/o the windows sign-on window as if awakening from Sleep. Windows 7 initializtion is very slow.
Problem with Sleep arose after installing an external drive enclosure with a sata hd and using the esata interface which did not work and caused loss of 2nd internal hard drive.I do not mind the automatic sleep mode if the computer would awaken properly.Forgot to mention the following: Even though the Sleep recovery does not work, the computer responds to Restart and turn on from power shut down normally in its usual quick fashion.
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Oct 27, 2010
my computer sometimes wont resume from sleep when i hit a button on the keyboard, if i do it fires up then just dies out completely. its like someone hit the power switch on the p.supply. it just does this randomely, not all the time but its extremely annoying because i have to boot from scratch everytime. my specs are gigabyte ma790xt-ud4p, Amd x4 955 phenom 2 G-skill ripjaws 4gb ddr3(2x2gb) Seasonic 700w P.S CM v8 cooler and so on.im running windows 7 Ultimate 64
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Feb 17, 2012
I just got a new mouse but its a PS/2 connection instead of USB and it wont wake the PC from C3 sleep (i think the mouse is being turned off in sleep). My old USB mouse which i took out today worked perfect and would wake the PC from sleep by clicking once.
Under Control Panel>Mouse>Hardware>Properties>Power Management:
Allow the computer to turn off this device to save power is unticked and greyed out Allow this device to wake the computer is ticked Im using Windows 7 x64 Ultimate.
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Mar 8, 2012
Computer has been working perfectly and decided to try the sleep mode last evening as opposed to turning it off. Bad move, now the keyboard, mouse and monitor are unresponsive. No way to communicate with the computer whatsoever. Tried re-booting but can tell from the sound of it, is only powering back on in sleep mode.
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Jul 14, 2012
my gateway pc it seems to go to sleep while im working on it and wont wake up without a hard start I have set the sleep and monitor settings to never and this has not helped is there any other settings I need to change or something I can do to stop it from sleeping. when the screens go black the fans and lights seem to still be on but solid in color not flashing
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Apr 7, 2011
My husbands laptop has been having this problem now for a few weeks Win 7 32 been working fine for over a year. The red x showed up on the battery a few weeks ago saying replace battery soon. We all know this is NOT a windows 7 problem b/c MS says so I let it charge to a 100% and die on its own a few times and the x went away for a few days. Then it came back and now the computer will not sleep. Power setting on all the laptops are the same and have been the same. Low battery 10% do nothing critical 6% sleep. But when it reaches 6% it acts like it is going to sleep and then it starts again. I checked to see if there is anything new waking it but nothing shows up when I query it in cmd Also when I press the pwr button which is supposed to make it sleep nothing happens when on battery but when plugged in it sleeps.
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May 21, 2012
I have a Win7 Ultrabook. I'm using Areca backup software to backup my personal data.I created a Scheduled Task to run my backup weekly.I set it so that it would wake from sleep to run the task. But I'm having trouble finding a setting to tell it to return to sleep if it woke itself up. Is it possible to do so?In the alternative, is there something I can insert in my batch file (the scheduled task runs a bat file) to tell my book to enter sleep mode?
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