System Goes To Sleep But Does Not Wake Up
May 31, 2012
Usually, the power management sleep mode shuts down the system, including the power switch indicator, which must be depressed to wake the machine back up and resume Windows. So long as the power indicator remains lit, it takes only a touch of the pad to start up again.
Lately, however, the system goes to sleep (as do I), but the power indicator stays lit. When I return, the system is completely unresponsive. I have to hold the power switch, shut down abnormally, then reboot the system from scratch.
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Feb 19, 2011
Mobo Intel DP55WB. Computer cant enter into standby. In event Viewer I found System: e1kexpress - Intel 8257DC Gigabit Network Connection- Network is disconnected and 3 seconds later Intel 8257DC Gigabit Network Connection - Network link has been established at 1Gbps full duplex following in 2 seconds The PCP/IP NetBIOS Helper service enetered the running state following in 2 seconds Power troubleshooter -> The system has resumed from sleep . sleep time approximately 10 seconds The mobo's BIOS doesn't have Wake on Lan on/off option.
Does Windows has any overriding power settings?
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Jul 28, 2011
My previous OS is Windows Vista Starter w/c is very much annoying IMHO, so I installed another OS which is Windows 7 Ultimate 64 bit Edition in a partition and this is the one I'm using at the moment. But the problem is the sleep function..Every time I put my Laptop to sleep and when I'm waking it up to resume the task I'm doing it restarts my system instead which is pretty much annoying..
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Oct 6, 2011
I had my laptop for about 5 months running OEM Win 7 home premium 32bit. The system came with no disks so I am stuck, for now, with the copy loaded. Anyway, things had been running smoothly up to a few weeks ago, for when I tried to put my system into hibernate, like I've done many times before, the screen went black, but the system did not power-down. I could not do anything but power-cycle it. When it came back I got the "Windows failed to shutdown properly blah blah blah" message. I tried 'sleep' and the same thing happened. I don't do much in the way of adding or removing programs on this laptop, aside from updates and the only recent hardware change was using a usb mouse. Which I have tried removing this and there was no change. I have tried updating drivers that needed it (video, audio, and network) as well as the BIOS. No luck.
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Dec 21, 2011
It's my first time posting! I've been browsing this forum and many sites on google trying to find the solution to my problem, but I can't really understand what is going on, even when taking a look at the dump file. I ran memtest, did all the usual things, but no sign of source of error to pin point. Every single time I put my laptop to sleep and keep it like that for longer amount of time (I think it's about 20 minutes) I can't get my laptop back from sleep in a normal fashion. What I mean is, that the screen never turns back off, stays completely black, my external monitor doesn't turn on either, just goes to idle mode. After reboot I get a message that there was a blue screen error and I can try to look for solution online. I read that my SSD HDD might be the cause of it, but after updating the firmware the problem persisted and after looking at my memory dumps, I found out that DirectX kernel is causing the problems, but updating it didn't yield any results, the problem persists, so perhaps I am missing something in the dumps that aren't that obvious to spot.My RAM aren't stock that came with computer, both chips 4GB each are aftermarket ones, but I have no issues with anything when using the computer except when it is waking up and MEMTEST didn't throw me any errors after an overnight pass.
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Mar 11, 2011
I want to say 2 days ago, my computer has decided to fail when going to sleep. It is Windows 7, completely updated with no problems to that point. When it falls asleep and I wake it up, the machine starts up and is active, but my monitors and external hard drive are never turned on as they once were and the machine just sits there running with a black screen. I restart, boot back into Windows and it says resume (as if it was in hibernation, but I have hybrid sleep on) and I just get a flashing underscore and no more. I restart once again, it says Windows could not restore the session, I start a new session and all is good again... until the computer falls asleep and the process starts over.
I have tried turning off hybrid sleep. No good. I have tried using hibernation instead of sleep. Same error. I found online where someone said they had this problem with an ATI card, but once the upgraded the Catalyst Control Center and drivers, they had no problems. That did no good. The only update I've done recenly is Firefox, but I have not seen any other reports of the newest Firefox causing sleep problems. I read where someone had a problem with waking up from sleep mode because of Firefox's memory leaks and they said closing Firefox before putting it to sleep helped.It does not matter if I put it to sleep and wake it up immediately or if it goes to sleep and when I get home from work, boot it up. The same thing happens no matter the length of time.I have a dual boot with Ubuntu, but that has been on there for months with no errors and Ubuntu will sleep and wake up just fine. There have been no hardware changes or any hardware driver changes other than the video card. I tried rolling back video card drivers to see if there was a difference with no change. My ASRock MB has the most up to date BIOS that has been out for over a year. My video card is a 5770, but like I said, I've tried older and new drivers. I tried the prevx black screen fix with no luck.
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Jan 6, 2013
CPU = Intel i7-860
MOBO = Gigabyte ga-p55a-ud4p
RAM = G.Skill 4x4gb 1333mhz
PSU = Corsair TX 650 watts
GPU = Nvidia GTX 480
HDD 1 = W.Digital 7200 rpm (1 TB)
HDD 2 = *NEW* SSD Samsung 840 (256 GB)
The new SSD is my boot drive with a legit Windows 7 Ultimate 64 bit. I have the repair discs also if necessary.Problem = Many, but not all, of my wakes from sleep result in a blue screen of death. (I have no other BSODs)Also, this never happened using my old HDD.Two recent BSODs with different error codes = [URL]I have installed the MOBO CD drivers and the latest NVIDIA GPU drivers and latest SSD firmware (before OS install).Are there any other drivers I might have missed?SFC /SCANNOW detects no integrity violations.CHKDSK on both the SSD and HDD detects no problems.Windows Memory Diagnostic detects no problems.
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Jun 3, 2012
Just built my new computer, and everything, including sleep, worked perfectly. I then installed GRA4 off Steam, and now when the computer wakes up it does NOT blue screen-rather the monitor inverts color, pixelates heavily, and then freezes. I cannot, or the life of me,
[Code]...
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Jul 8, 2012
My problem usually comes when I put my computer to sleep, and then wake it up. Instead of just jumping right to the desktop screen, it now goes back to the motherboard screen and does a resuming windows operation that takes 5x as long as it used to.
Sometimes this problem causes the computer to simply restart and get a BSOD, when I am in the process of resuming windows.
EDIT: I believe I have actually gotten 2 separate BlueScreen reports during this... d1 1033, and 1e 1033.
Windows 7 x64
i5 3570k
HD 6950
1tb HD
8gb RAM
750W PSU
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Jul 17, 2009
I installed 7RC a couple of months ago. Since then whenever my pc sleeps I can not wake it up. It used to wake up fine in XP. To get it going again I have to cold reboot or pull the plug. When it comes back up everything I was doing is still there, I just have to enter my password. I think I have all the settings right but if someone could run me through everything that needs to be set I'd be really grateful.
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Sep 28, 2009
I have a bsod problem at wake-up from sleep on windows 7 x64 ultimate.
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Sep 21, 2010
I am not savvy in this kind of stuff. My husband has a home built computer that runs our tv system with windows media center. He had to leave on a military deployment and right before he left he had to reinstall the OS. Since then the computer refuses to wake from sleep mode. I have to scram it to get it to come back up. Since we run the media center it ought to wake up to record automatically, but it isn't doing that either. I've checked all the power options but that doesn't seem to be the problem. Although, at this point, I really have no clue.
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Aug 6, 2009
Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.
The only way to get on to my pc is to do a hard restart.
I believe this might help:
Power Efficiency Diagnostics Report
Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results
Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_148F&PID_2573 Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_8086&PID_27CC Port Path
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90
Battery:Last Full Charge (%) The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39
The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.
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Jan 27, 2012
I know there has to be a simple fix to this but I'm banging my head against the wall right now trying to figure this out. Everytime my PC goes to sleep I'll press a button on my keyboard or move my mouse and it will wake up just fine, but the monitor won't wake up. I've also noticed that the backlight on my keyboard doesn't show up. I've tried different monitors and removed the VGA cable from the graphics card after waking up and plugged it back in and no video. I have to reboot the computer to get video again and everything works great.. until it goes into sleep mode again. I have updated my graphics card driver (Geforce GT 210) and still no fix. I haven't made any changes that would cause this. Someone has to know something about this
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Nov 28, 2012
Recently, my computer will not wake up from sleep mode. Once it enters sleep mode, the only way to get it functioning again is to hold the power button, completely shut it off, and then boot my system back up. It appears as if everything starts back up once I open the lid or press the power button to wake it up, but the screen never turns back on. The fan starts up, the backlit keyboard lights up, the leds all blink, but nothing I try will turn the screen back on forcing me to press and hold the power button for a complete shut down.I have reinstalled the latest Intel HD Graphics driver as well as the latest NVIDIA graphics driver (both the stable and beta release).I do not get a blue screen or any sort of error. Upon the restart, I am not prompted with any error from windows or any signs of the forced shut down.
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Oct 11, 2011
My pc can wake up from sleep if it is shut down, but if it's on sleep or hibernated, i can not wake it up. I've already turned on everything in Bios and Windows. There no option like WakeOnLAN from Sleep, just WakeOnLan from PowerOff in network adapter's Advanced tab properties. I've also updated network car driver. Maybe I should try with other network card?
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Jan 8, 2012
Read most of the many threads on this subject. I have turned off Sleep using Control Panel, Editing the Registry, disabling hybrid computer as described in this forums tutorial.The Start/Sleep button is not grayed out and still shuts down the computer although the automatic timed sleep mode seems to be eliminated. Moving or clicking the mouse does not wake up the computer as originally. I have to remove the power cord for a few minutes and then press the power button. I think the computer then comes back up w/o the windows sign-on window as if awakening from Sleep. Windows 7 initializtion is very slow.
Problem with Sleep arose after installing an external drive enclosure with a sata hd and using the esata interface which did not work and caused loss of 2nd internal hard drive.I do not mind the automatic sleep mode if the computer would awaken properly.Forgot to mention the following: Even though the Sleep recovery does not work, the computer responds to Restart and turn on from power shut down normally in its usual quick fashion.
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Oct 27, 2010
my computer sometimes wont resume from sleep when i hit a button on the keyboard, if i do it fires up then just dies out completely. its like someone hit the power switch on the p.supply. it just does this randomely, not all the time but its extremely annoying because i have to boot from scratch everytime. my specs are gigabyte ma790xt-ud4p, Amd x4 955 phenom 2 G-skill ripjaws 4gb ddr3(2x2gb) Seasonic 700w P.S CM v8 cooler and so on.im running windows 7 Ultimate 64
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Feb 17, 2012
I just got a new mouse but its a PS/2 connection instead of USB and it wont wake the PC from C3 sleep (i think the mouse is being turned off in sleep). My old USB mouse which i took out today worked perfect and would wake the PC from sleep by clicking once.
Under Control Panel>Mouse>Hardware>Properties>Power Management:
Allow the computer to turn off this device to save power is unticked and greyed out Allow this device to wake the computer is ticked Im using Windows 7 x64 Ultimate.
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Mar 8, 2012
Computer has been working perfectly and decided to try the sleep mode last evening as opposed to turning it off. Bad move, now the keyboard, mouse and monitor are unresponsive. No way to communicate with the computer whatsoever. Tried re-booting but can tell from the sound of it, is only powering back on in sleep mode.
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Jul 14, 2012
my gateway pc it seems to go to sleep while im working on it and wont wake up without a hard start I have set the sleep and monitor settings to never and this has not helped is there any other settings I need to change or something I can do to stop it from sleeping. when the screens go black the fans and lights seem to still be on but solid in color not flashing
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May 21, 2012
I have a Win7 Ultrabook. I'm using Areca backup software to backup my personal data.I created a Scheduled Task to run my backup weekly.I set it so that it would wake from sleep to run the task. But I'm having trouble finding a setting to tell it to return to sleep if it woke itself up. Is it possible to do so?In the alternative, is there something I can insert in my batch file (the scheduled task runs a bat file) to tell my book to enter sleep mode?
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Nov 11, 2012
I built this computer in March of this year and everything worked great. I had my power options set up so I could switch between high performance and power saver for when I'm not using it. Power saver was set up to turn off display and put the computer to sleep after 1 minute. I don't recall changing any of the advanced settings but maybe I forgot something.
I used to wake it up simply by hitting the space bar and everything would come back on. I just did a clean install of Windows 7 two days ago and since then when I choose power saver and it goes to sleep after whatever time I set it to, it no longer wakes up. Well, this is where I'm lost because it still makes the same noises like the fans spinning harder and all that but nothing appears on my monitor. At first I thought it had something to do with my monitor but I just realized that the lights on my mouse don't come on either. Which they used to before when I'd hit the space bar.
My build:
Windows 7 Home Premium
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
(RAM) 8.00GB
System type: 64- bit
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Mar 30, 2012
Should I tweak anything? I just tried "powercfg -energy" today and it shows about 15 warnings in my Energy Report. The reason I did this is because my computer does not wake up from sleep mode sometimes.
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Jan 18, 2012
I have my computer set to sleep after 30 mins of idle so that it won't stay on all night. But lately when I wake it in the morning, I have noticed the cpu temperature steadily rises over 2-5 mins until it gets so hot the computer shuts itself off without even performing a crash dump first. I started using Coretemp to monitor it to discover this when the shutdowns started, and WhoCrashed to try to figure out the crashes (but since its not creating a report that doesn't work). I normally run below 40 for idle and below 50 at load, but after waking from sleep it starts in the 30's and just keeps climbing without the fan ever becoming more audible or seeming to react. Its not a false reading either - you can SMELL it getting hot, thats why I got Coretemp involved in trying to figure it out.
It is now doing this every single time it sleeps, whereas before it was more random. After it shuts off (or I shut it off to protect it), and cools off for a few mins, I turn it back on and can hear the cpu fan kick on in high gear for a while then gradually slow down - interestingly it it does not kick in like that during the overheating after wake. So... what would cause the cpu fan to fail to compensate for overheating ONLY after waking from sleep mode?!
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Jan 23, 2012
I have an inspiron 1545 running windows 7 (x64) and I am having problems waking up my computer from sleep . Usually, when I put my computer to sleep, I have problems waking up my computer. The screen stays relatively dark when I move my mouse although I can see some light coming from the bottom part of the screen (so the screen seems to be on, just not showing anything sueful). When I try to press the space bar multiple times, my computer gives me a warning ding and it plays a sound when I insert or remove my usb mouse.
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Apr 5, 2012
This started two days ago. When waking up from sleep, the power cycles on and off about every 2-3 seconds. This is happening before any programs are restarted, and the screen is still dark. I first thought it was my new battery backup. I called APC, and they agreed that it had failed even thou the UPS was only 10 days old,. So I disconnected it, and plugged the computer into a dedicated outlet, removed the UPS monitoring software with Revo, and then cleaned the registry with CClean, with no effect. The only new programs I've loaded, were about 2 weeks ago I added itunes, and a Win update or 2, and the battery backup software, which has been removed.
The computer is a Win 7 Pro machine about 3 months old. I7-2600, 16 GB ram, and boots from a SSD that only holds the OS, 4 TB of HD in raid 0. No mods or overclocking....Just as it came from Micro Center.
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Aug 5, 2010
It will not honor the "Return to Sleep" timeout value that is in the registry - when the Power Plan is set to High Performance. If this plan is in play - and I need the machine to wake for - say - a backup at 2:00am...the machine will wake okay - and then NEVER go back to sleep.
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Nov 12, 2011
Pretty self-explanatory by the title. I haven't had this problem until two days ago, and I Sleep my computer on a regular basis. This now happens about one out of three times I wake my computer.The computer turns on, but the display doesn't. It's not the monitor--if I power it off and on, nothing changes, but it will turn on as usual after I forcibly restart my computer. Every time this happens, my only option is to hold down the PC's power button until it shuts off and then power it back on. I've also checked all the cables.My guess is that it's the graphics card, though it's strange that it started recently--I haven't installed any video driver updates.The only change I can think of is Windows 7 auto updates that installed recently (none were for the display, all were for "x64-based systems").My graphics card is an EVGA 9600 GSO with 768MB DDR2.Windows 7 x64Hanns-G HH251 connected via DVI (video card end) to HDMI (monitor end) cable.
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Jun 17, 2012
I have a Dell Studio XPS435 MT running Windows 7. For the past six months I noticed that when waking the computer from sleep mode, occasionally the monitor would not wake up and I would have to reboot. It got worse and worse until now it will never wake up without rebooting. I also noticed when I reboot, if I don't wait a few seconds for the computer noises to stop and immediately press the power button; the computer starts beeping loudly and nothing works. I have to manually shut it down and wait about 30-40 seconds to reboot.
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Nov 13, 2009
sometimes not all the time after my pc has been in sleep mode, the monitors dont come back on, i can see the pc wakes up but the monitors stay black and so far the only way ive got it to work is to power off and reboot.
all my drivers are upto date what could be causing this i dont realy want to disable the sleep mode?
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