Laptop Doesn't Turn Off When Going Into Sleep / Hibernate
Apr 4, 2012
My laptop is an MSI Gx660, running windows 7 64bit with 12gb ram.The laptop is only 1-2months old and My harddisk has very little files with about 205gb free on the C drive.
After using for a long period of time like 6-7hours, I would usually put my laptop into hibernate mode.When I click hibernate, the screen turns black but even after 20mins the power button including wifi and other lights doesnt go off, which I have to force shutdown by holding the power button. Even sleeping the laptop after 6-7hours does the same issue, unable to go to sleep(indicated by the blinking power button)
The wierd thing is that if I use the laptop for about 2 hours or less, I am able to fully hibernate or sleep, which I tested a few times.
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May 30, 2011
I have recently notice that my laptop has the following issues:- Doesn't follow power option settings (shutting off the monitor, go to sleep on timeout, etc)- Doesn't turn on the screen saver. Previewing the screensaver turns it off in about a second (even if my hands are off the mouse/keyboard).- Windows 7 Projector Connection screen (WinKey+P) goes away after a second or so after bringing it up- Some windows open in background (for example, Picasa image viewer opens windowed in the background instead of fullscreen in front as it used to) From what I understand based on some light Googling and vague leads, there is some sort of interrupt happening that makes the OS think it is being actively used. Unfortunately I am not sure how to pinpoint and solve the issue from here on, so therefore I turn to this forum for help. Some notes about stuff I tried and know about this issue:- This must have happened in the past week or two. I do not recall installing any new software and the only updates that passed my memory were Windows Updates.- Checking Task Manager doesn't reveal any suspicious processes to me.- Some sources suggested this could be a faulty Logitech driver. I own a Logitech mouse and keyboard combo.
Something to consider, I guess? Specs:- Windows 7 32b SP 1, up to date- AMD Turion 64 X2 TL-58- 2GB RAM- 250GB HDD- ATI Radeon Xpress 1150- Connected devices: LAN, Logitech Alto Connect Notebook Stand, Logitech S520 Keyboard + mouse that goes with that kit, USB external drive, VGA monitor, line-in running into the microphone port to play sound out of the laptop speakers
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Jul 3, 2010
i just built this computer i did everything try to put it to sleep or hibernate, the screen will turn off but the computer is still running, i've tried to enable hibernation option by turning it on in command center powercfg -h on. and i went to disk clean up the Hibernation File Cleaner is not there.when it put powercfg a it saids "the following states are available standby "s1" hibernate"i also went to bios and the setting is on S1, i also disable the network adapter from waking the computer up.i have
Processor - AMD Anthlon ii x4 635
MotherBoard- msi 785gm-E51 (MS-7596)
Graphic Card - nvida geforce 9800 gtx+
ram- 4g ddr3 1600
System - windows 7 64 bit.
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Oct 6, 2011
I had my laptop for about 5 months running OEM Win 7 home premium 32bit. The system came with no disks so I am stuck, for now, with the copy loaded. Anyway, things had been running smoothly up to a few weeks ago, for when I tried to put my system into hibernate, like I've done many times before, the screen went black, but the system did not power-down. I could not do anything but power-cycle it. When it came back I got the "Windows failed to shutdown properly blah blah blah" message. I tried 'sleep' and the same thing happened. I don't do much in the way of adding or removing programs on this laptop, aside from updates and the only recent hardware change was using a usb mouse. Which I have tried removing this and there was no change. I have tried updating drivers that needed it (video, audio, and network) as well as the BIOS. No luck.
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Jun 30, 2011
i've kept my laptop in hibernate mode and it turned on automatically why did this happen?
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Nov 10, 2009
whenever my laptop is in sleep it goes into hibernation after a period of time.. the only problem i have with this is that the hibernation feature freezes my comp due to a known issue that has no drivers yet.
So just give me the steps.
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Oct 25, 2010
Not sure this should go here; i only have "normal" sleep on my Thinkpad, hibernate or hybrid sleep doesn't work : Screen goes to sleep but if i move the mouse i see nothing happened (i'm on the lock screen).
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Dec 4, 2011
blank screen sometimes, sometimes it acts like its gonna work than shuts completely
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Feb 11, 2012
My acer aspire 5742 laptop won't turn on nor charge. When I plug it with the charger the light will not light up and no matter how much I press the start button it does not boot up.
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Jun 13, 2012
I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
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Dec 20, 2012
I have a dell XPS1702x laptop Windows 7 64, this problem came up in the last 5 days after I installed a logitech M705 mouse and software.When ever I put my laptop in sleep or hibernate and start up again I get a blank screen, but the laptop seems tobe running I have to turn the computer off and then on again using the power button. My computer then restarts and opens in the Error Recovert Screen stating that the computer was turned off improperly and ask if I want to restart Windows. I have preformed a complete Virus scan with Nortons 360, I have updating all my software, uninstalled the mouse and returned to my old mouse and the software for the new mouse and the problem is still there.
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Dec 28, 2012
I have been trying to make my computer go into hibernation but it comes out of it 5 mins later. I have tried everything. disabling mouse to wake up, turning off power management on lan, turned off wol, and disk defragmentor.
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Jan 2, 2012
I've got a new ASUS gaming laptop with Windows 7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date
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Apr 20, 2011
I have two new laptops (an HP and a Gateway) with Win 7 Pro on each, and set up exactly the same. On the Gateway, the sleep and hibernate work fine.On the HP, the sleep and hibernate are greyed out.Using cmd: powercfg -a The Gateway shows " the following sleep states are available ... Standby (S3),Hibernate Hybrid Sleep"..The HP shows "sleep states not available..system firmware does not support standby state" "legacy driver vgasave .. prevents this standby state"..How can I get my HP to support sleep/hibernate?
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Oct 24, 2011
Is this possible? I have my hard drive on my laptop truecrypted. So when I wake it up from hibernate I have to enter my password at the bootmanager, and then a windows password when I log in, too much work. Especially when the bootmanager password is like 30 characters and the windows one is like 20. So is there a way to only ask for a password from sleep but not from hibernate?
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May 6, 2012
I never used the sleep & hibernate in windows 7 & I would like to know what they do & what is the deference between them.
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Jan 21, 2009
my system (ASUS A6Va laptop) I have trouble with sleep and hibernation. Computer can enter sleep mode normally, but when I wake it up I get the black screen and have to hard reset. Now I know this a somewhat common problem with no universal solution, but the more interesting problem I have is with hibernation. When I choose hibernate option computer tries to go to hibernate mode but after some time (not longer than 20 seconds) it just gets back to login screen with my session active. The interesting part of all that is that my hiberfil.sys file is smaller than my RAM. It is only 1.4 gigs in size, when I have 2 gigs of RAM. I tried disabling and enabling hibernation but it's still only 1.4 gigs big.
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Nov 18, 2009
I upgraded to Windows 7 when it was first released and for some reason cannot use the sleep function. My power options in the control panel are set to "Balanced." I've opened up every menu I can think of and changed the settings but can't figure out why I can only use hibernate.
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Nov 18, 2009
2 hour hibernation for both CPU and monitor worked perfectly for about two weeks, waking up with a touch to the spacebar. Then a few days ago the monitor would not wake up but the computer did. Now if I turn off the AC .
power to both units and then re-boot the monitor will turn on but will go back to sleep in about 15 minutes with the blue light blinking. The computer will complete a DL or backup with monitor sleeping so it appears OK.
Checks so far:
1. Updated drivers for both monitor and video card with latest available. Also updated chipset and BIOS (504).
2. Swapped monitors between computers and the problem went to the second monitor. Main monitor worked all day on second computer.
3. Spoke to ASUS tech support and was told that the monitor is controlled by the OS. Suggested I enable ACPI 2.0 support (default disabled) and disable ACPI APIC Support (default enabled) in BIOS. Won't boot to OS when ACPI APIC Support disabled.
4. Found a few similar cases on the Internet but no solutions.
5. Even tried turning off hibernation and setting monitor timeouts in the Powercfg using CMD prompt.
6. Re-installed OS, big mistake as it took several hours to get re-registered.
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Jul 26, 2012
some time recently my desktop stopped "sleeping" whenever i am not at my desktop I always put it to sleep (trying to save power on a 1200watt PSU) Yet recently when I set it to sleep my display will turn off but all my fans and lights etc are still running. The same goes for hibernate mode as well. With this I have to fully shut down my PC a couple times a day which isn't my ideal situation
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Oct 31, 2012
I got my laptop a few weeks ago and noticed that it will sometimes go into hibernate, and other times it will not, and instead hang on a black (but enabled/on) LCD. When you touch the keyboard, it even makes Windows 7 dings for incorrectly pressed key (meaning the OS is still on). If it is going into sleep or hibernate due to low battery and this error happens, it will just keep beeping really loudly at me until the laptop dies (I'm assuming that's the motherboard's part, though).I have no idea what to do, and I'm really freaking puzzled right now. I've already tried turning hybrid sleep on and off, and neither of them yielded any positive results. Anyone have any clue what I should do?
PS: I've noticed last night after gaming for a bit, that the fans remained in a full blast state (yes, even when the game is closed). This might be related to it although I am not sure. Also, I cannot upgrade my video drivers because the graphics are integrated with the Intel Integrated Graphics, meaning the drivers are made by the manufacturer.
Here's my laptop specifications by the way:
-1920x1080 LED Backlit Display
-2GB GDDR5 AMD Radeon 7970m
-Intel Core i7 3720QM Quad-Core Processor (2.60GHz), 6MB Cache
-8GB Corsair Vengeance DDR3 1600MHz (2 X 4GB)
-Genuine MS Windows 7 Home Premium 64-Bit Edition
-Slot 1: 256GB Samsung 830 Series - Solid State Drive
-Slot 2: 500GB SATA 3.0Gb/s, 7200RPM, 16MB Cache HDD
-Integrated High-Definition Audio with THX TruStudio Pro and up to 7.1 Channel support
-Wi-Fi Link 802.11A/B/G/N Wireless LAN Module with Bluetooth - Up to 300 Mbps
-SuperSpeed USB 3.0 Ports
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Jan 14, 2011
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once.Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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Oct 8, 2012
I've tried removing AVG using their removal tools and instructions. I've tried fully removing my video and mobo drivers with driver sweeper and installing the latest GPU and Motherboard drivers and flashed the latest Motherboard BIOS. I've scoured forum after forum and seen similar issues and tried countless solutions. I haven't seen someone with my -exact- problem and -exact- spec/error reports so I'm caving lol. I build and maintain PC's as a hobby and I like to solve problems on my own know-how but I am at wits end with this BSOD.
Quick specs:
Windows 7 Ultimate 64-bit
8 gigs DDR3 Gskil
AMD Phenom II X4 955 Denab
Nvidia GeForce GTS 250 (x2 SLI)
Asus M4N75TD nForce 740a Malwarebytes Antimalware
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Jan 23, 2012
I have an inspiron 1545 running windows 7 (x64) and I am having problems waking up my computer from sleep . Usually, when I put my computer to sleep, I have problems waking up my computer. The screen stays relatively dark when I move my mouse although I can see some light coming from the bottom part of the screen (so the screen seems to be on, just not showing anything sueful). When I try to press the space bar multiple times, my computer gives me a warning ding and it plays a sound when I insert or remove my usb mouse.
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Jun 15, 2012
my pc used to freeze after sleep or hibernate, now, it freezes after restart or just turning it on.
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Jun 30, 2012
I have a Lenovo ThinkPad T400 running a fresh install of Win7 Pro x64 with SP1. I did the clean install as normal, getting necessary drivers from Lenovo and leaving the rest to Windows. In the past this has worked well.
This time I am having an issue where resuming from sleep or hibernate takes longer than starting the system from shutdown. Looking at the event logs it seems to be driver related. I open the lid, press the power button, and I get nothing other than a power light, no HDD access light as usual. This usually takes quite a while. Once I get to the logon screen, it is unresponsive to both password and fingerprint reader. It sits like that for a while and than after logging on everything works fine.
The machine has ran Norton Internet Security 2012 from day 1 and I have no reason to believe that this is malware related.
I have saved the "Diagnostics-Performance" section of event viewer an EVTX file which should be attached to this post. It will open in event viewer.
EDIT: It says I am not permitted to upload this kind of file? I have uploaded it to MS SkyDrive instead. [URL]
Lenovo ThinkPad T400
Win7 Pro x64 SP1
Intel C2D T9400
8GB RAM
Crucial M4 64GB SSD
500GB Secondary HDD
14" WXGA+ 1440x900
Switchable Intel/ATI Graphics (ATI disabled)
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Jul 9, 2012
BSOD on an Acer Aspire 5750. It is pretty much brand new, but I have been trouble shooting this for about 3 weeks and have just now learned about the dmp files but am not yet good at reading them.
BlueScreenView seems to point to some kernel exe that is at the very core of Windows 7, but from what I have read it is most surely a driver as it only happens when waking up from sleep.
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Jul 2, 2011
I've been experiencing this problem for about a week now. It started seemingly randomly, as I haven't made any significant changes to my computer. If I try to hibernate or shut down my computer it hangs up on either "Logging off" or "Shutting down" and stays there. I've let it run for as long as an hour, but ultimately I have to crash my computer every time I need to turn it off.
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Dec 17, 2009
Everytime I put my computer to sleep or hibernate and wake it up, the computer restarts. How can I figure out which driver is causing this?
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Jan 15, 2011
I have seen a lot of these topics around, but I can't see to find any that answer the question.
Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.
Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.
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