Screen Does Not Resume On Resume From Sleep?

Oct 17, 2012

I'm running Windows 7 Home Premium SP 1 64-bit on a HP 620 (just a year old).

Lately, whenever I return to the laptop having left it alone for some time (Power Management set to 'Sleep' after 10 mins), and try to resume, I can hear the it resuming (fans etc.), however, the screen remains completely black.

The only solution is to shut down the system manually and boot it up again.

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I'm having a problem where if my laptop is idle and the screen goes black, I can't get it to resume. I try moving the mouse and hitting buttons, but nothing happens. I have to completely shut the PC off and start it again. Also, if I put it to sleep, the same thing happens (it goes black but doesn't sleep or resume). My drivers are all up to date but it still happens.

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I have saved the "Diagnostics-Performance" section of event viewer an EVTX file which should be attached to this post. It will open in event viewer.

EDIT: It says I am not permitted to upload this kind of file? I have uploaded it to MS SkyDrive instead. [URL]

Lenovo ThinkPad T400
Win7 Pro x64 SP1
Intel C2D T9400
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500GB Secondary HDD
14" WXGA+ 1440x900
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Although I found some issues that are almost similar, nothing seems to really solves the issue I have.

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I use two USB devices (keyboard and remote) and both can resume the system from sleep. Strangly the system did work for the first day and now even a clean install fails on resume...?

Vista x86, had no issues at all, rock solid operation for almost a year.

System config:

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Note: I have tried Disabling various power functions in the BIOS such as EIST, C1E, etc.

Specs:

Gigabye Z77X-UD5H
i7-2600K @ 4.2GHz
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Sapphire 6950 2gb Dirt 3 Edition
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This is on a GA-MA69GM-S2H motherboard with the SB600 SATA controller running the latest drivers in AHCI mode. I switched to IDE mode and the problem has not occurred for two days. (/crosses fingers)

This is a critical flaw for HTPC use since S3 sleep is a must. My HTPC missed several TV recordings because when it woke up my media drive was gone and I'd like to prevent this from happening again. (This really reduces the WAF!)

I posted on the TechNet forum with others having the same problem here: HDD not waking from sleep Windows 7 RTM?

I thought I'd open the topic for discussion here at Tom's since the forum here is more robust. Anyone else observing this behavior in Windows 7? Does anyone know of a fix for AHCI mode?

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I know it's not the modem or the router, becuz other computers on my wi-fi network can access the internet even when the main PC can't. I did a search and found a few things about reinstalling Office 2010 or disabling IPv6, but that doesn't work for some people. Those posts are also 3-4yrs old, so it seems like there should have been patches

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Mar 9, 2012

i have a bit of "weird" problem, that is, my netbook cannot resume properly from sleep BUT hybernation works fine. and the strange thing is, it was a while, lets say couple of months i didnt use sleep mode which used to work perfectly, all latest security updates have been done, etc etc...the computer goes properly into standby (hard disk saves files to memory?) and then the standby led blinks correctly. when i hit any key, the hard drive loads something for about 3-4 seconds, then Caps lock and Scroll Lock lights on the keyboard turn on (as if it was the check when you boot the pc) and then they stay stuck on and everything is idle, i have tried to leave the computer there 5 minutes, nothing happened, those 2 lights are stuck on... to get the pc back on i have to long press the power button so forcing a reset, when comp boots, it will detect something went wrong asking me what i want to do, i choose "boot normally" and is back up, this is what i have in the admin error log if that can give any hint, in referse order (newer first): 0 Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x22224330DF61. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

1 The following boot-start or system-start driver(s) failed to load: cdrom

2 Engine and VDF could not be loaded from installation directory. Engine and VDF will be loaded from a backup copy. >> AVIRA

3 The print spooler cannot start because the PrinterBusEnumerator could not start. Error code 0x490. This can occur because of system instability or a lack of system resources.

4 Audit events have been dropped by the transport. 0

5 The driver DriverWUDFRd failed to load for the device USBVID_147E&PID_10005&9195cc&1&1. Warning, Kernel PnP

6 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. CRITICAL, KERNEL POWER

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- changing Power options, restored "defaults", changed hybrid sleep on/off

- BIOS is useless as there's no power management options, is a netbook.

- roll back / reinstalled Nvidia video drivers

- my netbook has 2 onboard video cards, an nvidia and an integrated intel, i tested both configurations but the problem is IDENTICAL therefore i would skip the "video card problem" if that makes sense...

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I've been searching for a solution to this one for a while, and many people seem to have similar issues, but with subtle differences.

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