Computer Crashes When Attempting To Sleep?
Nov 3, 2012
My computer has been crashing every time it goes into sleep mode. I just bought it 2 months ago, so this is especially troubling. It works fine, other than getting the Blue Screen of Death every time I wake it up. Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64 Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\110312-19172-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
[code]....
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Feb 11, 2012
I'm not 100% where to put this but I have a peculiar problem with my portable hard drive. None of them work on my computer (with Windows 7 64bit). It is no problem with my hard drives as they work perfectly well and instantly on my Notebook that holds Windows XP.
The interesting thing that comes with them is that when plugged in, they do peculiar things to the system. The drive sometimes shows up but is inaccessible and crashes when I try and access it. Scanning it for errors also sits in limbo and it being plugged in has even led to it preventing windows updates from backing up system restore. Other times it doesn't show up at all and when I disconnect the drive it asks me whether or not I want to format it.
In several hours I managed to access the portable hard drive once only to be blocked by the absurd "discovering items" glitch that renders copying files impossible.
Yet about a week or so ago it was fine. It worked with no problems at all. I would pass on some hardware details but my computer is tooling around restarting at the moment.
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Sep 23, 2011
I have a homebuilt system that I have had for a little over a year now. I am currently having an issue when waking my computer from sleep. When I wake the computer, I can see the machine turn on and start up (LED fans light up) but the monitor stays black. It stays like that and my only option is to do a hard reset.
After resetting the computer, it says its resuming windows and lets me login, but it runs very slow for a while. On my next restart, the computer "checks the disk for consistency", and then after that everything is normal again.
This doesn't happen every time I put it to sleep, but it has been happening a lot lately. I had this issue last year, but it just stopped, and i can't remember if I had done anything to fix it. I did not have this problem again until sometime last week. The only thing I did last week was I installed the new drivers for my video card and uninstalled/reinstalled MSI afterburner.
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Sep 29, 2012
I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes. I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist. I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change. Finally, I must say that at times the laptop runs really hot. That was never the case before.
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Jan 17, 2012
My computer crashes right after it wakes up from sleep mode.I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.Here is a copy of the contents of the file:
Code: Opened log file 'C:Windowsmsdart_crashanalyzer_kd_ansi.log'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
[code]......
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Jul 13, 2011
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
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Jan 10, 2012
Past 4 nights my computer has been off when I wake up. I put it in sleep mode before I go to bed. I request someone takes a look at my dump files.
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Aug 24, 2011
So, recently I decided to move the windows taskbar to the right side of the screen to see if I liked it better over there. It turns out I did not, so I tried to make it go back to the bottom. Every time I try to move it to the bottom, now,explorer.exe crashes and the taskbar remains on the right.The weird thing is, I can move it to the left no problem, but not to the top.So top and bottom taskabar is fubar'd for some reason. I didn't install anything funky and I don't visit any sites that would install viruses (I only regularly visit Facebook, Google, XDA-Developers and DeviantArt, all which I believe to be safe -but maybe I was wrong)[CODE]
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Nov 12, 2011
Every time I try to create a new library or even right click on library Explorer stops working and restarts.
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May 20, 2012
Sometimes when I click start and sleep on my computer (windows 7) the monitor will go to sleep but the computer is still running. I cannot wake my monitor up so there is nothing I can do to wake it up besides manually turning it off using the button on the computer case.
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Aug 9, 2012
After the computer has been put to sleep a couple of times without rebooting Google News, some times CNN and several other web crash Firefox. Sometimes restarting Firefox allows me to open the website, sometimes it just keeps crashing. Rebooting "fixes" the problem but this tells me that Sleep is actually the problem. I notice that memory usage after a sleep is about 30% than after a sleep. This tells me that some processes are not "waking up".
I have only started using Sleep in the last couple of weeks so that's why I'm pretty sure is a Sleep/Firefox problem. Your comments are solicited.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Jun 5, 2012
I've been running into a strange BSOD with Windows 7. I'm running a Lenovo X220 notebook, Intel i3 2.1 GHz machine. Recently, whenever I put my computer to sleep or hibernate, Windows fails to sleep and I receive a shutdown error upon restarting Windows.
I have already run Memtest, which confirmed the health of my RAM, but I still can't seem to figure this one out.
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Oct 1, 2012
Recently, I have been leaving my PC on a windowed game that isn't really CPU/GPU intensive at all. First four days of leaving it on this game my PC was fine, it came through the night, however the past 3 nights my PC has crashed different times throughout the nights and all data I had on the game lost. I also have a memdump from a program called WhoCrashed, ill post below along with my system specs.
Microsoft Windows: 7 Ultimate 32bit
Intel Core 2 Duo Processor
4GB DDR2 RAM
[Code].....
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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May 8, 2012
I've been having this problem where my envy 14 laptop will attempt to go into sleep mode (or i'll close the lid) when in reality the screen just shuts off and everything else continues to run. At this point I can't wake the computer up and I have to hard reboot. If i leave the laptop in this pseudo sleep long enough it will just crash and I get the safe mode options upon rebooting.
I've rolled back graphics drivers and then updated again to no avail, I've run a system restore to no avail, I've reset all the power management settings to allow for sleep and changed the multimedia sharing options to allow for sleep as well, I've run multiple anti virus scans AND turned off all unnecessary start up programs, still, to no avail.
I have a lot of memory.dmp files all from this past week, how would i go about sharing and reading one of those?
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Mar 19, 2012
I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem
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Dec 31, 2011
If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......
On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:WindowsMinidump123111-8829-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:Windowssystem32 toskrnl.exe product: Microsoft� Windows� Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:Windowsmemory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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Jan 26, 2011
I installed Windows 7 on my computer 1 month ago. It was working great until last week. Now it crashes almost every time I wake it up from sleep mode.I tried to attach the minidump files but got the message that I don't have permission. I am logged in as the administrator so not sure why I'm having this problem.
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May 6, 2011
I just finished my first build but my PC crashes every time it sleeps (whether the sleep is automatic or I initiate it). I've seen this mentioned a couple of times throughout the forums but I haven't seen an answer from anyone anywhere. Do I just need to return and replace my mobo?
Processor - i5-2500k
MOBO - Asus p8p67
GPU - MSI GTX 560ti
Memory - GSkill Ripjaws 8GB
PSU - SeaSonic X650 80+ Gold
HDD - Samsung Spinpoint 1TB
OS - W7 x64
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Jun 21, 2012
Whenever I press the sleep button on my computer, or when I leave it idle and it goes to sleep by itself, I get a blue screen of death. I would really like to solve thiNow, this computer came with an AMD video card, but I uninstalled those drivers and took out the video card and installed a GTX 570 from EVGA. The drivers are up to date, so I am pretty sure the new hardware is installed correctly. Furthermore, it was not doing this for the first few months of having the video card installed. This is very recent, so I don't understand what it could be
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Nov 5, 2012
When I close the lid it doesn't shut off, keycommands are ignored and the screen remains black leading my to hit power switch I've had the issue since 06/2012
Since then it stopped and continued from 09/2012
Critical 24/06/2012 00:23:16 Kernel-Power 41 (63)
Critical 17/09/2012 21:39:03 Kernel-Power 41 (63)
Critical 18/09/2012 19:46:20 Kernel-Power 41 (63)
Critical 18/09/2012 23:10:58 Kernel-Power 41 (63)
Critical 22/09/2012 20:54:24 Kernel-Power 41 (63)
[code]....
I've checked that my GPU and Intergrated card are up to date?
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May 7, 2011
when i put my computer into sleep mode, the computer turns off for 5 seconds and turn's on alone.
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Aug 23, 2012
I did as you said Centaur. i've attached the zip folder and i updated my system specs. sorry for the bad posting the other day.
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Jan 24, 2013
My computer system crashes when I play most video games (only company of heroes and civilization 5 wont crash). I have already ran all the stress tests including memtest 86+, prime95 and furmark without any errors/crashes. I suspected that it was a driver issue so I decided to do a clean reinstall of windows 7 and then install all the drivers. It had absolutely no effect I updated my motherboard and video card BIOS but that didnt help either. I tried disabling ULPS and 2D clocks for my video card but nothing happened. The only critical event that is logged in event viewer is "kernel ID 41" (Its just a notification that my computer was shut off unexpectedly). When the computer crashes, a black screen will appear and the last bit of audio that was playing will get distorted and it will keep on playing(It will make a loud BRRRRR noise).I have to then manually restart the computer and boot back into windows.
system specs:
phenom ii x6 1050t @3.9ghz 1.46v (max temp 52C)
8 GB kingston hyper x 1600mhz memory
radeon 7850 2 GB (max temp 58C)
OCZ modxstream 700 watt PSU
1 TB western digital HDD
corsair c70 with 6 120mm cooling fans
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Apr 26, 2011
i have the same problem with a benq joybook a53, every time i close the lid, when i open it , i have a blue screen, and it doesn`t matter if i put it on sleep or hibernate, only with "do nothing" doesn`t appear the blue screen, but i really do nead to close the lid and put it to sleep, or hibernate. i`ve attached the files from c:\windowsminidump
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Jan 4, 2012
sometimes when coming out of sleep mode I'll be greeted with the boot screen. Upon logging into Windows, I get the "Windows has recovered from an unexpected shutdown" error:
Code: Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.768.3
[Code].....
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Feb 7, 2012
System Manufacturer/Model Number
Sony VAIO VPCCW17FX (~2 years old) OS
Windows 7 Home Premium OEM 64 Bit (~1 month since clean install, 1 week since
[Code]......
I gave Best Buy my Sony VAIO laptop to fix it since I have the three year extended service. All I was getting fixed was a key on my mouse pad. I figured, no biggie.
They replaced my motherboard because the mouse key input was faulty. My computer now shuts off if I do any intensive task. For example, I scanned my computer for viruses with Malwarebytes and it turned off. There are no crash reports, and nothing in the logs to indicate the crash, but I will upload the full report anyway. I also have a CSV file with the temperature readouts (CPU gets up to 88 C, so I think this may have something to do with it, lol, but the temps right at crash were 54 C after climbing to 83 C or 78 C).
If I run any of the Prime95 tests, my laptop crashes fairly quickly.
Small FFTs (maximum FPU strtess, data fits in L2 cache, RAM not tested much) ~3 seconds In-place large FFTs (maximum heat, power consumption, some RAM tested) ~0.5-1 second Blend (tests some of everything, lots of RAM tested) ~3 seconds
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Oct 27, 2011
thread here so i am not sure if i am posting in the right area, but i am having major problem with my pc. When ever i start playing a game, what ever it may be, (Starcraft 2, Battlefield 3, League of Legends, Ect) 10 to 20 minutes into playing the game, my computer randomly freezes, and i am forced to unplug it, and plug it back in to restart it. This never happens when ever i am just browsing the internet. ntel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz4.00 GB(3.00 GB usable)32-bit processor
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