Laptop Crashes When Close The Lid [Sleep] Kernel-power Error 41
Nov 5, 2012
When I close the lid it doesn't shut off, keycommands are ignored and the screen remains black leading my to hit power switch I've had the issue since 06/2012
Since then it stopped and continued from 09/2012
Critical 24/06/2012 00:23:16 Kernel-Power 41 (63)
Critical 17/09/2012 21:39:03 Kernel-Power 41 (63)
Critical 18/09/2012 19:46:20 Kernel-Power 41 (63)
Critical 18/09/2012 23:10:58 Kernel-Power 41 (63)
Critical 22/09/2012 20:54:24 Kernel-Power 41 (63)
[code]....
I've checked that my GPU and Intergrated card are up to date?
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May 26, 2012
I have been facing a wierd problem recently. My desktop monitor turns off itself after a few minutes but the CPU works, I can hear the fan running and see the lights blinking. One thing I noticed is that when the monitor turns off, the Orange light on the CPU stays on which normally just blinks. My PC works normally on safe mode, but the worst part about safe mode is that I cannot work on my software CorelDRAW. Can this be the SMPS problem? because recently my mouse and keyboard inputs were not working because of which I got a USB keyboard and mouse. I have recently installed Windows 7 64bit, but I think that should not cause the problem as I have worked with 64bit Windows before on the same machine.
PC configuration -
Intel Core 2 Duo 4500 @ 2.20Ghz Processor
ASUS P5QPL-AM Motherboard
3GB RAM
No Graphic Card (Maybe inbuilt, not sure)
1TB Hardisk
I checked the Event Viewer and came through a critical error, here is the error log
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 01-Aug-12 5:41:39 PM
Event ID: 41
Task Category: (63)
Level: Critical
[code]....
And I also checked the power settings before and the monitor is set to TURN OFF in 15 minutes when kept IDLE.
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Jun 24, 2011
I have a problem with my pc booting up. Have checked errors in event viewer and am getting an error for kernel processor power ID 6.
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Jan 14, 2012
I just built a new computer about 2 weeks ago, and everything seemed fine until recently. I started getting "Kernel-Power" errors, usually when I play Star Wars, the old republic, there is no BSoD instead what happens is that I am doing everything normally, and suddenly i get this streak of multicolored pixels across a black screen and the pc restarts.
My Computer specs are:
500w Corsair PSU.
Sapphire Radeon 6850
i5-2500k
OCZ 60gb SSD
16gb ripjaws DDR3
Asus P8Z68-V LE mobo.
I have the latest bios on my motherboard, Microsoft Security essentials returns clean, no minidump is created even though I have it on.
Also I'm running Prime95 on my pc right now and have been for the past hour, but I can't recreate the error that way.
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Oct 29, 2011
I just got a new computer about a week ago and Ive notice that its been having this weird problem. Its happened about once or twice a day, the last couple of days.I will be surfing the web or listening to music on itunes and the system will freeze completly to the point where I have to hold the power button down to turn off the machine. On startup I get the screen where it says "windows did not shut down properly.." When I log back in and open the event viewer it shows the same error everytime. "Kernel-Power. Event ID 41. Task Category (63).I changed my power plan from balanced to high performance thinking it was a power issue.I also read through this thread: [SOLVED] Kernel-Power 41 (63) error - Tech Support Forum and I noticed that I also have 2 audio drivers and I disabled one of them.
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Nov 18, 2011
I have been having this problem for almost half a year now, ignored it at first and then tried to fix it myself - it hasn't happened in a while but as of today it has happened 3 times in the same hour - I have found that the crash occurs every time I try and view pictures I have, I have looked everywhere and can't find anyone else with this same problem. At this point I am completely lost and have no idea what is wrong.I have gotten a blue screen once, but every other time it just completely shuts down and reboots, no blue screen.[CODE]
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Feb 19, 2012
I been having this issue for a few days. What to do? I don't know much about PC?
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Aug 12, 2009
Ok, my system is slowing down when I do large file transfers (transfer goes from 60M/s to 2M/s after zero io for about 10 min).
Anyway, I am now combing through the Event Viewer + resource monitor and I came across "event 35" with the source kernel-processor-power the text associated says "Performance power management features on process or 1 in group 0 are disabled due to a firmware problem. Check with the computer mfgr for updated firmware" - anyway I have a bunch of these errors.
Googled for 'event 35' and found nothing - anyone have more detail on this event and how to solve it?
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May 11, 2010
I have a Windows 7 Pro AMD Athlon(tm) 64 x2 dual core processor 3800+ 2.01ghz 3.00 GB 64-bit Operating System My computer seems to run just fine if Im not playing a video game(world of warcraft), but as soon as I do it crashes within 20min. I get black screen as if my electric has gone out.
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Jul 20, 2011
I recently had BSODs and freezes.I was under the impression these were related. I found that the BSOD was a driver related to a logitech camera, which i ahve unistalled.I have since completed accidently stumbled upon "summary page events" in event viewer and have noticed all these errors were when ive been having these complete system freezes. [code] I ubilt my own PC. It is not overclocked and it runs very coolIm having 0 bsod's at all!
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Jan 7, 2012
I have been a Mac user for 5 years and I just built my first PC yesterday so I don't know much. Is this a hardware of software issue? I'll provide any more details if requested.
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Jul 30, 2011
I am having my pc shutting down randomly when I say this I mean a blank screen no BSOD and when I turn on my computer then go in to the event viewer I get the following:
Critical error: Kernel power 41 (63)
Alongwith a sidebyside 33 error with comes a few seconds before the power error, to give to background this wasn't happening before I download this game and installed it but I have done virus scans and nothing turns up i have even reformat and it stills continues to happen. This is actually the thing I download: [URL]. Actually the last time I had a virus scanner open I also had cpu-z and I was noticing that the cpu % of use was going up a lot from just that and then the temp kept going up as well at one point it was 80-90 degrees
Specs:
Intel core 2 duo e6750 2.66
8800gts 512mb XfX
xfx 680i lt motherboard
4x1gb ddr2 800mhz
ultra lsp 750watt
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Nov 4, 2009
Kernel power error in event viewer. Is this a generic error that could be caused by other errors?
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Dec 27, 2011
I purchased a MSI Radeon HD 6990 Video card recently and installed it onto my ASUS Crosshair V Formula R motherboard. It runs all my programs with excellent graphics. However, when I play the new Star Wars: The Old Republic game I keep getting system reboots. I am using the factory settings and have no over-clocked components on my system. My sytem includes the following components: Code:
Motherboard:
Asus Crosshair V Formula R
CPU:
AMD 8150 3.6g 8-core processor
Video Card:
MSI AMD Radeon HD 6990
RAM:
Gskill 8 gig ram card (x4)
[code].....
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Dec 30, 2010
I have a puzzling problem, my new laptop allows a variety of power adjustment settings, however the only choice *sleep* for the lid closing, it is greyed out so I cannot select anything else, in the advanced settings no matter which configuration I choose for the rest, I am given just one choice.I always set ac connected lid close to do nothing on any laptop I have ever had before so I am mighty confused why I have no choice.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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Feb 9, 2012
I have been getting random reboots on my computer with a Kernel-Power ID 41
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
[code]....
Computer Specs:
Asus Crosshair V Formula
AMD 1090T @ 4.0GHZ (Same stable frequency for the past year) (Prime 95, LinX, AMD Over Drive Stable)
4GB/4 16GB Corsair Vengeance 1600 (Mem Test shows no error)
Corsair H60 Push/Pull
Corsair Enthusiast Series TX650 PSU
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Jan 15, 2013
Been having unexpected crashes lately on my Pc. I am running windows 7 ultimate x64. And I have been getting the Kernel-power 41. The events before the crash are random. I have read a couple of posts on this forum but I cant seem to find the ones I used yesterday to link to. So I ran a cpu stress test for 8 hours and it was fine. And a memtest for 8 hours no errors. And I just finished a 8 hour gpu stress test and that went fine.
This is the log form the crash:
Code: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
[code]....
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Apr 26, 2011
i have the same problem with a benq joybook a53, every time i close the lid, when i open it , i have a blue screen, and it doesn`t matter if i put it on sleep or hibernate, only with "do nothing" doesn`t appear the blue screen, but i really do nead to close the lid and put it to sleep, or hibernate. i`ve attached the files from c:\windowsminidump
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Mar 12, 2012
i have this laptop HP Pavilion dv4-1213la Entertainment Notebook PC - HP Customer Care (United States - English)I've been having this kernel power issues reboots and bsod's for a long time now, i've tried every possible hardware piece alone and no faults, im a linux user too and had linux only for 2 months no problems at all.only Windows 7(32 or 64bit) fails at me. It always reboots with Kernel-power(41)errors, and ive been trying to trace the problems but bugcodes 0 and bugparameters were always 0. Clean installs didnt help, new hard drive didnt either.
Now this showed up:
Code: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
[code]....
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Apr 26, 2010
I am not playing a game my computer runs fine for hours this Critical Error only occurs when I'm running a game usually after few minutes. Most solutions suggested reinstalling audio driver/making sure there is only one. Well I only have one, it's up to date with one audio device running and was reinstalled a couple of days ago. I'm not yet sure if it occurs in every game which I am checking now so far I've experienced shutdown while playing Just Cause 2 and Metro 2033. Critical error is always the same and always a shutdown even though Restart On System Failure is unchecked. [code]
Also attached is my dxdiag.I've ran RAM diagnostic and it found no faults after 13~ thorough checks. I will try reinstalling audio driver again as well as check whether all of my games trigger this error. I did run the System file checker from CMD cannot quite remember the command now and it showed returned no faults.So far only Metro 2033 and Just Cause 2 have caused this error.Just noticed I have missed a latest video card driver. Will attempt to try again after updating that.
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May 5, 2012
crash comes when i'm online with wifi (i try various driver version of 4965agn)
OEM Os
-5 years hardware
-2 months Os installed
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Nov 17, 2009
I have a problem with my 2yeard old HP pavillion dv966ea. I recently upgraded to windows 7 , and everythingh was good for about 2weeks, now it suddenly crashes and I get the same Kernel Power critical error as some other people mentioned. It crashes randomly, sometimes not in hours...but always when I'm starting a certain 3D client poker software, it freezes and I have to use the power button...after the restart even the HP logo at boot up is sometimes in colours. the only way to get back to normal is to run in safe mode and than restart. that normally seems to do it.I did a lot of research on that, reading all the related articles on this site as well, so here is what I tried so far.Clean installed Windows 7 (7600)tried with or without updatestried all the drivers on HP website and experimented with Nvidia driversupdated realtek audio driversit would be great to know, if this is software or hardware related.(don't have warranty anymore) computer never crashes with the pre-installed vga-driver, but I can't run the poker software with it. My guess is overheating...but I have no idea what or why?
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Jan 11, 2011
Recently I've been having a really odd problem with my computer. When left on for seemingly random periods of time it will just restart for no reason. It's never happened while I've been doing anything important, but I sleep in the same room and I notice the bios beeps. When I come back to the computer after it's been improperly restarted I must log in. Upon logging in I am met with a dialog box that says windows has shut down improperly, etc, etc. I click check for solutions and the dialog box just disappears. Absolutely no result to doing that.I then check computer management to see what the cause is. I receive the following:
Level: Critical
Date: 1/11/2011 7:45:51AM
Source: Kernel-Power
Event ID: 41
Task Category: (63)
This has happened 5 times. I was hoping it was just something power related as my house is pretty old, but I'm using a surge protector so I'm not quite sure. Now that it's happened this many times I realize it's not just going to go away and it could be pretty bad for my hardware.
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Aug 10, 2011
I am having this problem for about a week, however I, nor others could solve this so far. My knowledge is too limited so here it goes:
Event Viewer
Critical
ID 41
Source Kernel-Power
Task Category (63)
Infrequent occurance, usually once or twice a day - now it just occured twice in about 3 hours. Doesn't matter if i am running any applications or if i am just idling at the desktop.
[Code]..
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Jan 20, 2012
I have a Dell XPS 15 and in Windows 7 Power Management, I am trying to set it to "Do Nothing" when I close the lid. The option is there and I am set to "Do Nothing" but closing the lid shuts off display, network connection, etc. In addition, I would like it to not shut off my network connection when it hibernates as when I log back in after the hibernation, it takes several minutes for the wireless network connectivity to return.
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Sep 16, 2011
The kernel Power errors happen when ever I play a rather large game, such as Left 4 Dead, Left 4 Dead 2, Dead Rising 2, Assassins Creed Series, and Battlefield Bad Company 2. I've tried unplugging all my external devices such as, my headset, It worked for about two weeks, but then the errors started happening again. I had this computer custom built for gaming, It's not even a third full, And I want this to stop. I've updated all my drivers, Uninstalled tons of my games, just to get one working. The errors don't occur immediately once I run the game. It takes about 20 minutes more or less to stop. The computer doesn't freeze, or give any warning that it's about to happen. Just swiftly shuts off. I gave up for a while and tried to restore my system to factory settings. I can't restore it to factory settings, because I don't know where the disc is, and when I try to reset it by a restore point, the restore points are only for this month.
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Jan 2, 2012
Recenlty I used to have a full memory dump when I used my other drive as a cache. I got this from an old crash report in event viewer on my win 7 pro,I made it the mini dump on my C drive for the last few weeks as im using an SSD. Though for a while I had no page file at all and noticed it wouldnt save a memory.dmp, so I gave C: 100-500 megs again as it keeps crashing. My old memory dump still on C drive from a month or so ago is 480 megs, so I cant upload that.
[code]...
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