Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
Sleep mode crash Tech Support Guy System Info Utility version 1.0.0.1 OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2 Processor Count: 4 RAM: 3948 Mb Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB; Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567 Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
I've been having this problem where my envy 14 laptop will attempt to go into sleep mode (or i'll close the lid) when in reality the screen just shuts off and everything else continues to run. At this point I can't wake the computer up and I have to hard reboot. If i leave the laptop in this pseudo sleep long enough it will just crash and I get the safe mode options upon rebooting.
I've rolled back graphics drivers and then updated again to no avail, I've run a system restore to no avail, I've reset all the power management settings to allow for sleep and changed the multimedia sharing options to allow for sleep as well, I've run multiple anti virus scans AND turned off all unnecessary start up programs, still, to no avail.
I have a lot of memory.dmp files all from this past week, how would i go about sharing and reading one of those?
I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes. I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist. I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change. Finally, I must say that at times the laptop runs really hot. That was never the case before.
If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......
On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:WindowsMinidump123111-8829-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:Windowssystem32 toskrnl.exe product: Microsoft� Windows� Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:Windowsmemory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
My computer crashes right after it wakes up from sleep mode.I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.Here is a copy of the contents of the file:
Code: Opened log file 'C:Windowsmsdart_crashanalyzer_kd_ansi.log' Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:WindowsMEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available
I installed Windows 7 on my computer 1 month ago. It was working great until last week. Now it crashes almost every time I wake it up from sleep mode.I tried to attach the minidump files but got the message that I don't have permission. I am logged in as the administrator so not sure why I'm having this problem.
I just finished my first build but my PC crashes every time it sleeps (whether the sleep is automatic or I initiate it). I've seen this mentioned a couple of times throughout the forums but I haven't seen an answer from anyone anywhere. Do I just need to return and replace my mobo?
When I close the lid it doesn't shut off, keycommands are ignored and the screen remains black leading my to hit power switch I've had the issue since 06/2012
Since then it stopped and continued from 09/2012 Critical 24/06/2012 00:23:16 Kernel-Power 41 (63) Critical 17/09/2012 21:39:03 Kernel-Power 41 (63) Critical 18/09/2012 19:46:20 Kernel-Power 41 (63) Critical 18/09/2012 23:10:58 Kernel-Power 41 (63) Critical 22/09/2012 20:54:24 Kernel-Power 41 (63)
[code]....
I've checked that my GPU and Intergrated card are up to date?
I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS
The laptop is 3 years old.
Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.
i have to press the power button every time instead. all the laptop i've owned before were never like that, opening the lid would've sufficed. i checked power options settings, i don't see "lid open action", only "lid close action" which is set to "sleep" mode.
I put my laptop in sleep mode before leaving to star bucks.I open my laptop and press the power buttonThe internal fans start turning as well as the disc drive, but the screen remains blank.I have heard that Windows 7 has multiple issues with the sleep mode, and I'm pretty sure laptop is now stuck in hybrid sleep? Also, I noticed that there is a hotfix for this provided by microsoft, but I would have no way to use this since my computer cannot get stuck out of this. After Researching this, I heard some people taking out the battery and holding the power button down for 30 seconds, then running it off of a/c power.
When I am watching movies in my LapTop, I want the computer to go sleeping in 30 min. I have set on Battery mode that in 30 minutes it goes to sleep, but while watching a movie it won't go to sleep mode.OS windows 7 ultimate 32-bit.
Before this problem happened, I downloaded my GPU enhancing software. It kinda screwed the graphics and I think at this point the problem began.I don't know how to copy the what bluescreen said. But I think it said some new software or hardware causing the windows to not function properly. So, I deleted the GPU enhancing program completely (I thought it would be bertter to do recovery, but there was no critical update.) Deleting it fixed my screwed graphics but not the bluescreen problem.
I have a puzzling problem, my new laptop allows a variety of power adjustment settings, however the only choice *sleep* for the lid closing, it is greyed out so I cannot select anything else, in the advanced settings no matter which configuration I choose for the rest, I am given just one choice.I always set ac connected lid close to do nothing on any laptop I have ever had before so I am mighty confused why I have no choice.
Whenever I put the computer onto sleep mode and leave it for a bit, I come back and wake it from sleep (by pressing the mouse) and then fans turn on but then it turns off? I tried going into bios but cant find the power management settings. My laptop is a acer aspire 4740G, Windows 7 Home Premium
wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back.
After the computer has been put to sleep a couple of times without rebooting Google News, some times CNN and several other web crash Firefox. Sometimes restarting Firefox allows me to open the website, sometimes it just keeps crashing. Rebooting "fixes" the problem but this tells me that Sleep is actually the problem. I notice that memory usage after a sleep is about 30% than after a sleep. This tells me that some processes are not "waking up".
I have only started using Sleep in the last couple of weeks so that's why I'm pretty sure is a Sleep/Firefox problem. Your comments are solicited.
I've been running into a strange BSOD with Windows 7. I'm running a Lenovo X220 notebook, Intel i3 2.1 GHz machine. Recently, whenever I put my computer to sleep or hibernate, Windows fails to sleep and I receive a shutdown error upon restarting Windows.
I have already run Memtest, which confirmed the health of my RAM, but I still can't seem to figure this one out.
Loading Dump File [C:\Windows\Minidump\110312-19172-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Recently, I have been leaving my PC on a windowed game that isn't really CPU/GPU intensive at all. First four days of leaving it on this game my PC was fine, it came through the night, however the past 3 nights my PC has crashed different times throughout the nights and all data I had on the game lost. I also have a memdump from a program called WhoCrashed, ill post below along with my system specs.
Microsoft Windows: 7 Ultimate 32bit Intel Core 2 Duo Processor 4GB DDR2 RAM
I have a homebuilt system that I have had for a little over a year now. I am currently having an issue when waking my computer from sleep. When I wake the computer, I can see the machine turn on and start up (LED fans light up) but the monitor stays black. It stays like that and my only option is to do a hard reset.
After resetting the computer, it says its resuming windows and lets me login, but it runs very slow for a while. On my next restart, the computer "checks the disk for consistency", and then after that everything is normal again.
This doesn't happen every time I put it to sleep, but it has been happening a lot lately. I had this issue last year, but it just stopped, and i can't remember if I had done anything to fix it. I did not have this problem again until sometime last week. The only thing I did last week was I installed the new drivers for my video card and uninstalled/reinstalled MSI afterburner.
I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
I am in a very unussual situation. When I start my Laptop for a safe mode I hold the F8 key as it reboots, it brings me to the Choice screen. With an arrow Key, I direct it to SAFE MODE, hit the enter key and neccessary drivers list is displayed in black, no problems. Then it goes straight to discovery mode, runs the diagnostics and asks me to recover, instead of SAFE MODE so that I can work on Uninstall graphic adapter and install one that supports WIN 7, instead of Standard VGA Graphic Adapter.
I have this laptop which belongs to my girlfriend, but it has a slight problem since a few days. It won't boot properly. If I just 'let it go' it gives me the screen about that i've added new hardware or something, and that i should start startup-recovery. From there, if I choose to boot normally, it crashes after the 'Starting windows' screen with the flag. It looks like it gives a black screen with some letters, and then BSOD's REALLY fast. Now the same thing happens if I boot into any safe mode.
So I started thinking, this might be some bootfile problem. And so I went for the startup-recovery mode. Too bad this only shows a black screen with a cursor in the middle, which i can move. Okay, so I tried booting from the cd. Same thing. Even with a recovery cd made with another computer running Windows 7 x64.
