Sometimes Bluescreen (unexpected Shutdowns) When Put Laptop Into Sleep Mode?
May 17, 2012
Before this problem happened, I downloaded my GPU enhancing software. It kinda screwed the graphics and I think at this point the problem began.I don't know how to copy the what bluescreen said. But I think it said some new software or hardware causing the windows to not function properly. So, I deleted the GPU enhancing program completely (I thought it would be bertter to do recovery, but there was no critical update.) Deleting it fixed my screwed graphics but not the bluescreen problem.
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Jul 19, 2012
I have daily unexpected shutdown.
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Sep 10, 2012
This has happened twice now in the past week. Computer will randomly shutdown unexpectedly (cold and dark) with the BSOD c000021a on startup. I am able to get windows to boot again using startup repair, but I'm getting sick of having unexpected crashes.
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Feb 28, 2010
i noticed if i keep my system on overnight i will find an error message saying "windows has recovered from an unexpected shutdown" with the following messages
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.768.3
Locale ID:1033
Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF80002C82105
BCP3:FFFFF88007C5AA20
BCP4:0000000000000000
OS Version:6_1_7600
Service Pack:0_0
Product:768_1
Its seems to happen when i leave the system on over night, i also had a problem with the system coming out of sleep mode so i disabled sleep and hibernation, i feel like the 2 may be related, can anyone help?
SPECS:
Core i7-920 2.66GHz
ASUS P6T SE Intel X58
ANTEC TP-750w
Win7 Home Premium 64 Bit
OCZ OCZ3P1333LV6GK 6GB PC3-10666 (DDR3-1333) DDR3 - 12G total
WD CaviarGreen 1TB
OCZ Agility Series 120GB SATA II MLC Internal Solid state disk (SSD)
XFX HD-585A-ZNBC Radeon HD 5850 (Cypress Pro) 1GB Black Edition
Trouble shooting done so far:-
Memtest 86 - no errors after a full pass.
updated video card drivers no help ( also windows message center is saying i dont have the video card driver for a hd 5700 series card installed, but i have a 5800 series card, with up to date drivers.
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Sep 17, 2010
How do you stop laptop from going into hibernation mode / sleep mode?
I run a program that takes 8 hours. I need the laptop to stay awake.
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Dec 27, 2011
So my computer running Windows 7 64 just yesterday crashed twice with BSOD. First was a stop: 0x0000001e and the second was a stop: 0x000000a. Since then my computer will randomly force-close all my programs and revert to the login screen saying "Shutting down..." and the computer will restart. I am no longer getting BSODs, just this. It occurs. Regardless of what I'm doing and no more than 10minutes logging into windows. In fact, even if I let windows sit at the login screen without signing in, it will still shut down and restart.
It also does this in Safe Mode.
Before yesterday, I had no problems with my computer. Now it forces a shut down. It's not overheating - I can check my temps before windows shuts down and my i7 idles around 45.
I looked around the event log and found an eventID: 109 "Power Kernel has initialized a shutdown". But no idea if that's indeed what is causing the problem or how to interpret that.
keep in mind that my computer was working perfectly less than 12 hours ago. No new download, no new drivers or hardware, no new software.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Apr 19, 2012
I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS
The laptop is 3 years old.
Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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Oct 11, 2011
i have to press the power button every time instead. all the laptop i've owned before were never like that, opening the lid would've sufficed. i checked power options settings, i don't see "lid open action", only "lid close action" which is set to "sleep" mode.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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Feb 3, 2010
I put my laptop in sleep mode before leaving to star bucks.I open my laptop and press the power buttonThe internal fans start turning as well as the disc drive, but the screen remains blank.I have heard that Windows 7 has multiple issues with the sleep mode, and I'm pretty sure laptop is now stuck in hybrid sleep? Also, I noticed that there is a hotfix for this provided by microsoft, but I would have no way to use this since my computer cannot get stuck out of this. After Researching this, I heard some people taking out the battery and holding the power button down for 30 seconds, then running it off of a/c power.
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Sep 19, 2011
When I am watching movies in my LapTop, I want the computer to go sleeping in 30 min. I have set on Battery mode that in 30 minutes it goes to sleep, but while watching a movie it won't go to sleep mode.OS windows 7 ultimate 32-bit.
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Dec 30, 2010
I have a puzzling problem, my new laptop allows a variety of power adjustment settings, however the only choice *sleep* for the lid closing, it is greyed out so I cannot select anything else, in the advanced settings no matter which configuration I choose for the rest, I am given just one choice.I always set ac connected lid close to do nothing on any laptop I have ever had before so I am mighty confused why I have no choice.
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May 5, 2012
Whenever I put the computer onto sleep mode and leave it for a bit, I come back and wake it from sleep (by pressing the mouse) and then fans turn on but then it turns off? I tried going into bios but cant find the power management settings. My laptop is a acer aspire 4740G, Windows 7 Home Premium
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Aug 25, 2012
So, I have this system, and it bluescreens when I boot in to both "normal" and save modes, however it reboots instantly, so I can't see the error. I have gone into recovery console, and there are no system restore points. Windows cannot fix the startup "Automatically"
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Jul 3, 2012
I have just built a PC in the aim of using it as a Home Theather. I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate. I have tried using microsoft debugger and the message I have been seeing is that, AverBas.sys does not have a timestamp and that its symbols can not be loaded. I got this far on my own but I have no idea what to do from here! I have attached the required zip file.
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Jun 19, 2012
tell me every single possibility of my laptop for randomly shutting down?
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Dec 4, 2012
I got problem windows has recovered from an unexpected shutdown after sleep when i was playing League of Legends about 15-30 min after that went to sleep, then restart and pop up it say windows has recovered from an unexpected shutdown.
Crashed files here Download
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Nov 22, 2010
Just recently I've been getting blue screen crashes at apparently random intervalsall due to the same cause, according to NirSoft's BlueScreenView, which reports Unexpected_Kernel_Mode_Trap caused by address ntoskrnl.exe+70740. How do I troubleshoot this, because I have absolutely no idea.
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Apr 13, 2011
I've come across the following BSOD:STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)UNEXPECTED_KERNEL_MODE_TRAPThis appears to have started shortly after I installed a network drive. The drive is a Western Digital MyBook Live 1TB.Here's the sequence of events:1) Installed the drive and ran the software from the CD. I only installed the WD SmartWare Drive Manager, NOT the backup software.2) Evaluated and tried out the drive for a couple of days - no issues, everything worked fine.3) Then, Windows Update notified me of 2 updates...which were rather strange...a) HD - Other Hardware - WD MyBook Live - IMPORTANT HD - Other Hardware - Storage Media Update - OPTIONAL (not the exact description, but similar)4) I noticed a yellow bang in Device Manager. It was under other devices, but it was obviously my network drive that I installed. It said that "No Driver could be found for this device." However, my drive was working fine and no issues were noted.5) I installed the 2 Windows Updates and the Yellow bang went away. The device now had a driver and was viewed under the appropriate device category.6) Went to bed, I restarted the computer the next day and within 1 minute of bootup, I get the above BSOD. I rebooted and the same error occured.Things to note:a) The error happens often (about 50% of the time) but not always. However, it always occurs within 1 to 2 minutes after bootup and the error code is exactly the same each time. If I don't get the error after 2 minutes of bootup, I will not get it at all. Safemode & Safemode with Networking do not appear to experience the BSOD.c) When the BSOD occurs, it usually happens when the boot drive (System partition) is very "Busy" (like after a Windows Update, new program install, etc.)d) It references the same file associated with Acronis True Image as the culprit (see below).
.Here's my BlueScreenView analysis:==================================================Dump File : 041311-60809-01.dmpCrash Time : 4/13/2011 7:54:18 AMBug Check String : UNEXPECTED_KERNEL_MODE_TRAPBug Check Code : 0x0000007fParameter 1 : 0x00000000Parameter 2 : 0x00000000Parameter 3 : 0x00000000Parameter 4 : 0x00000000Caused By Driver :
[code]....
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Sep 23, 2012
Recently when I have closed over the screen on my laptop (HP Pavillion g6) when I have lifted the screen up again i've had blue screen pop up, I didn't manage to get all of what it said down in time but it was something like, STOP:0x0000016 The 'windows has recovered from unexpected shutdown' pop box gave me these details:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:2057
[code]....
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Nov 11, 2011
i've been getting bsods for the past couple of months. i'm running windows 7 professional x64 on a one-year-old sony vaio vpcs12c7e laptop. it's the original os which came installed on the system, and i've never re-installed it. the bsods all share some basic features:
they're all 0x0000007f unexpected_kernel_mode_trap errors (see attached dump files). they all happen when watching content online (usually adobe flash based, such as Internet) though occasionally offline when using vlc player. they all happen seemingly sporadicly - either thirty seconds or two hours under the above conditions.
the bsods also occur more instantaneously when streaming high-quality videos or multiple files at once. they started happening directly after i inserted an empty usb memory stick from a friend into my laptop. i can't recall the make or model of the usb stick. anyway, here are the dump files.
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Jan 19, 2012
wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back.
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Jul 21, 2012
Sadly my Advent 9215 has a habit of shutting off sometimes and it is annoying.I am aware of my laptop being fairly warm but no where near too hot!Weirdly it refuses to turn on afterwards sometimes without the power lead plugged in. Weird or what... and it wasn't low on battery
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Feb 19, 2013
my window unexpected shutdow when i work on the laptop .i have window 7?
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Nov 29, 2011
power off and unseat the video card, re-seat it, and power back up...
Windows 7 pro Intel Core i7 870 Processor ATI FirePro V4800 Motherboard GA-P55A-UD3Without doing the above steps, just get black video screen
Would this be a software issue, problem with motherboard or video card?
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May 24, 2012
I bought a new notebook running windows 7 64 bit a couple of months ago After running a full system scan with Kaspersky anti-virus a couple of days ago I now have a bug with sleep mode - After going into sleep mode, the user with my picture icon is locked meaning that I can't enter my password to log back in - the password box doesn't show.With the ASUS face recognition scanner I'm logged back in, but everything is 'buggy' e.g. if I click on the start button and hover over that entire area it goes into sleep again, or if i click on the bookmarks on chrome it doesn't show them, instead it click on an actual site within the bookmarks.After going into sleep the only way to enter and return to a normal state is to click the 'switch user' whereupon, my user picture icon reverts with the password boxI have tried a system restore but this didn't work.
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Oct 7, 2012
Since a few days my PC developed an unusual behaviour: it goes to sleep mode at random intervals ! sometimes it does that at windows start up for several times...
I had microsoft security essential installed and read on some forums that it could be the reason for this problem: I unistalled that. Then I run online scanned from ESET nd Bitdefender: all clean.
Then I installed avas free edition (as I was without any anti-virus software). Did a complete system scan with no problem. I messed up with the power consumpion settings with no results.
The only solution I could find was to use the software "Dontsleep.exe" which I found googling around: it works ! I looked up all the running services and application at windows sturtup and disabled a lot of them with no results.
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Dec 28, 2012
So this might be the wrong place for this thread but I didnt see a computer specific section so i picked this just incase it is related to my windows. Anyway the problem i am having is that every so often, more often then not actually, when my computer hibernates from inactivity, it cannot be woken up. I click the mouse, press everything on the keyboard and nothing will happen. I even try pressing the power button yet that does nothing. The power button just keeps blinking as normal when in sleep mode. I also tried Holding down the power button, in hope to force shutdown the computer but that did not work either. The only way anything happens is if i unplug the computer and then plug it back in. Unfortunately i know thats really bad for the computer but i dont really have a choice.[CODE]In addition, i have restored my computer to factory defaults, aswell as installed all the latest drivers
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