Unexpected Shutdowns With BSOD C000021a On Startup

Sep 10, 2012

This has happened twice now in the past week. Computer will randomly shutdown unexpectedly (cold and dark) with the BSOD c000021a on startup. I am able to get windows to boot again using startup repair, but I'm getting sick of having unexpected crashes.

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Unexpected Shutdowns Win7 Errors BSOD

Feb 28, 2010

i noticed if i keep my system on overnight i will find an error message saying "windows has recovered from an unexpected shutdown" with the following messages

Problem signature:

Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.768.3
Locale ID:1033
Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF80002C82105
BCP3:FFFFF88007C5AA20
BCP4:0000000000000000
OS Version:6_1_7600
Service Pack:0_0
Product:768_1

Its seems to happen when i leave the system on over night, i also had a problem with the system coming out of sleep mode so i disabled sleep and hibernation, i feel like the 2 may be related, can anyone help?

SPECS:

Core i7-920 2.66GHz
ASUS P6T SE Intel X58
ANTEC TP-750w
Win7 Home Premium 64 Bit
OCZ OCZ3P1333LV6GK 6GB PC3-10666 (DDR3-1333) DDR3 - 12G total
WD CaviarGreen 1TB
OCZ Agility Series 120GB SATA II MLC Internal Solid state disk (SSD)
XFX HD-585A-ZNBC Radeon HD 5850 (Cypress Pro) 1GB Black Edition

Trouble shooting done so far:-

Memtest 86 - no errors after a full pass.

updated video card drivers no help ( also windows message center is saying i dont have the video card driver for a hd 5700 series card installed, but i have a 5800 series card, with up to date drivers.

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BSOD On Startup C000021a {fatal System Error}

Jun 14, 2012

i restarted my compure about an hour ago for it to complete a windows update, on the logout screen and showed: installing updates, it jumped from 10% to 20 and thirty and the skipped to shutting down.when starting back up again i got a BSOD saying:STOP: c000021a {fatal system error} The Verification of a knownDLL failed. system process terminated unexpectedly the system has been shut down.in the startup repair i get:startup repair cannot repair this computer automaitcally.

Problem Signature:
Problem event name : StartupRepairOffline
Problem signature01 : 6.1.7600.16385
Problem signature02 : 6.1.7600.16385
Problem signature03 : unkowen

[code]....

for some reason i cant find how to enter safe mode on this mobo (its a new computer)ive hit F8 and it just takes me to a boot priority. F10 11 12 arnt for safe mode either.

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Jul 19, 2012

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Before this problem happened, I downloaded my GPU enhancing software. It kinda screwed the graphics and I think at this point the problem began.I don't know how to copy the what bluescreen said. But I think it said some new software or hardware causing the windows to not function properly. So, I deleted the GPU enhancing program completely (I thought it would be bertter to do recovery, but there was no critical update.) Deleting it fixed my screwed graphics but not the bluescreen problem.

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I have already read through the small dumps with BlueScreenView and fixed any driver issues I found. I also ran Windows 7 Verifier to stress test drivers and uninstalled anything I found to be an issue. I recently ran into an issue with my system receiving the Stop: C000021a Fatal System Error BSOD. It only occurs at nighttime after I am done gaming. From the system logs it seems to crash right after I get off the system (like within 15 minutes). I do have a screen timeout setting of 15 minutes. However, I play the same games throughout the day on and off with my screen timing out and it doesn't BSOD then. ONLY at nighttime. I can't think of anything else I am doing that is different. Below is a list of changes I recall since the issue started up.

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21011-26301-01.dmp

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Windows 7 Ultimate Service Pack 1
32-bit operating system Processor: AMD Athlon (tm) II X3 455 Processor 3.30 GHz Installed Memory(RAM): 2.00gb (1.75gb usable) Hard Drive: Seagate ST332041 3AS SCSI

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[code]...

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Intel Core i5-2500K
COOLER MASTER HAF 932
CORSAIR Enthusiast Series TX750 V2
2x G.SKILL Ripjaws Series 8GB DDR3 1333
MSI 6950 2gb
HITACHI Deskstar 7K3000
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