Unexpected Shutdowns With BSOD C000021a On Startup
Sep 10, 2012
This has happened twice now in the past week. Computer will randomly shutdown unexpectedly (cold and dark) with the BSOD c000021a on startup. I am able to get windows to boot again using startup repair, but I'm getting sick of having unexpected crashes.
i noticed if i keep my system on overnight i will find an error message saying "windows has recovered from an unexpected shutdown" with the following messages
Problem signature:
Problem Event Name:BlueScreen OS Version:6.1.7600.2.0.0.768.3 Locale ID:1033 Additional information about the problem: BCCode:3b BCP1:00000000C0000005 BCP2:FFFFF80002C82105 BCP3:FFFFF88007C5AA20 BCP4:0000000000000000 OS Version:6_1_7600 Service Pack:0_0 Product:768_1
Its seems to happen when i leave the system on over night, i also had a problem with the system coming out of sleep mode so i disabled sleep and hibernation, i feel like the 2 may be related, can anyone help?
SPECS:
Core i7-920 2.66GHz ASUS P6T SE Intel X58 ANTEC TP-750w Win7 Home Premium 64 Bit OCZ OCZ3P1333LV6GK 6GB PC3-10666 (DDR3-1333) DDR3 - 12G total WD CaviarGreen 1TB OCZ Agility Series 120GB SATA II MLC Internal Solid state disk (SSD) XFX HD-585A-ZNBC Radeon HD 5850 (Cypress Pro) 1GB Black Edition
Trouble shooting done so far:-
Memtest 86 - no errors after a full pass.
updated video card drivers no help ( also windows message center is saying i dont have the video card driver for a hd 5700 series card installed, but i have a 5800 series card, with up to date drivers.
i restarted my compure about an hour ago for it to complete a windows update, on the logout screen and showed: installing updates, it jumped from 10% to 20 and thirty and the skipped to shutting down.when starting back up again i got a BSOD saying:STOP: c000021a {fatal system error} The Verification of a knownDLL failed. system process terminated unexpectedly the system has been shut down.in the startup repair i get:startup repair cannot repair this computer automaitcally.
Problem Signature: Problem event name : StartupRepairOffline Problem signature01 : 6.1.7600.16385 Problem signature02 : 6.1.7600.16385 Problem signature03 : unkowen
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for some reason i cant find how to enter safe mode on this mobo (its a new computer)ive hit F8 and it just takes me to a boot priority. F10 11 12 arnt for safe mode either.
Before this problem happened, I downloaded my GPU enhancing software. It kinda screwed the graphics and I think at this point the problem began.I don't know how to copy the what bluescreen said. But I think it said some new software or hardware causing the windows to not function properly. So, I deleted the GPU enhancing program completely (I thought it would be bertter to do recovery, but there was no critical update.) Deleting it fixed my screwed graphics but not the bluescreen problem.
I am not computer savvy when it comes to these sorts of things. The heading states it all and am wanting a bit more of an insight at any problems that may be occurring etc.. Also, as of late I have noticed that my DVD player refuses at times to read a DVD movie or game title, and only after a few open / closes it seems to work. - x86 (32-bit) or x64 ? Windows 7 Home Premium 64 bit - the original installed OS on the system? As Above - an OEM or full retail version? Retail Version
I have already read through the small dumps with BlueScreenView and fixed any driver issues I found. I also ran Windows 7 Verifier to stress test drivers and uninstalled anything I found to be an issue. I recently ran into an issue with my system receiving the Stop: C000021a Fatal System Error BSOD. It only occurs at nighttime after I am done gaming. From the system logs it seems to crash right after I get off the system (like within 15 minutes). I do have a screen timeout setting of 15 minutes. However, I play the same games throughout the day on and off with my screen timing out and it doesn't BSOD then. ONLY at nighttime. I can't think of anything else I am doing that is different. Below is a list of changes I recall since the issue started up.
I was having some BSOD issues but they seemed to have been resolved. I have gotten a few random freeze then auto reboots. When it reboots it says "loading intel boot (something)" but then says there is no bootable media. I hit power to shut the pc off then hit it to turn it on and it boots like there is/was no problem. I have been trying to track and see when it does it but I cant seem to find a trend.
I just got my computer last month, and I've noticed a dramatic start up time increase within the last week. Even slower than my 8 year old xp downstairs. To compare, before, the time it took me to go downstairs, get a drink, and come back, everything would be done loading. Now, by the time I get back, it takes an extra 30 seconds or so. [URL]. I run CCleaner occasionally, a full scan with SAS turned up clean, same with MBAM. I'm not sure what the problem is, I only have Avast and IDM running at start up.
I have recently had a crash dump file appear in c:\windows\minidump I am uploading it here, for those who may to review it, however, i cannot specify what the cause of this problem may have been?
I've recently gotten the DRIVER_IRQL_NOT_LESS_OR_EQUAL bluescreen at least twice. Once while playing WoW, but the other time while merely browsing the internet with Google Chrome. However, I've previously also had unexpected shutdowns where my computer would just quit. Wouldn't even bluescreen. Just shut off everything.
I am experiencing some problems with my WINDOWS 7 64bit system, it begun last night by FREEZING at random (e.g. surfing web, watching videos or playing games) fallowed by the all mighty windows BLUE SCREEN. I tired to view the minidump files using Win-Dbg but there is some problem with the SYMBOLS reading.......I can roll back my OS with SYSTEM RESTORE but......
i have recently had a crash dump file appear in c:windowsminidump.i am uploading it here, for those who my wish to review it.however, i cannot specify what the cause of thes problem my have been.
i've been getting bsods for the past couple of months. i'm running windows 7 professional x64 on a one-year-old sony vaio vpcs12c7e laptop. it's the original os which came installed on the system, and i've never re-installed it. the bsods all share some basic features:
they're all 0x0000007f unexpected_kernel_mode_trap errors (see attached dump files). they all happen when watching content online (usually adobe flash based, such as Internet) though occasionally offline when using vlc player. they all happen seemingly sporadicly - either thirty seconds or two hours under the above conditions.
the bsods also occur more instantaneously when streaming high-quality videos or multiple files at once. they started happening directly after i inserted an empty usb memory stick from a friend into my laptop. i can't recall the make or model of the usb stick. anyway, here are the dump files.
i used to get the BSOD very often so i decided to recover the system to the initial state . i did that and everything was fine , then i updated the windows 7 service pack 1 and finished the installation and rebooted my computer , the start-up at least took half an hour at that time and the service pack 1 installation showed "not successful " i tried to again to update the service pack1 which showed 73.6mb - 892.6mb so i updated it again and again the same thing happened.
So I have a laptop here and the previous HD failed. I bought a new HD and I also bought a new Windows 7 Home Edition OEM copy. As I started the Windows 7 installer and it gets to the Windows 7 splash screen, the fatal error appears.
I have begun experiencing random shutdown with my system. I recently re-built my first build adding an SSD, new motherboard, graphics card and memory. [code] I ran the SF Dx tool and included screen shots of CPU-Z tabs and CBS.log filtered for just the SR (system restore) points from the sfc /scannow. Included all files in the zipped Seven Forum folder attached.random shutdowns-periodically I will return to my computer and find a screen asking for a boot drive. hitting space will not work.i have to shut down using the power on button.Usually it boot into windows after the first time.Occasionally I have to power on and off a couple of times.screen bland for 10 to 20 seconds. Occasionally while switching between applications using Alt-Tab the screen will go blank for up to 20 seconds.It recovers on its own with a message saying my GPU shut down and was restarted. I have never actually seen a BSOD (am I in the wrong forum?) but would like to fix these problems.For a time I thought these were problems with my SSD and GPU but when I ran sfc and saw the number of files that weren't repaired I started having concerns.Oh and by the way I have run a variety of diagnostics on the SSD and GPU and nothing was revealed.
I thought I had this problem fixed but I guess not. My computer will randomly turn off (as if I unplugged it) at different times. I have had it done twice in the last hour I tried removing RAM in case that was the problem NO CHANGE. I bought a brand new power supply yesterday because I thought my old one was bad. It is a thermaltake 600 watts, which is more than enough to run this PC. A few days before that I got a new motherboard from the manufacturer. I am literally stumped, the only other thing I can think of is if my power switch is getting stuck. I have no idea how to replace or rewire a switch though besides getting a new case.
I have an acer Extensa 5620Z laptop and recently, without any warning it just restarts. A blue screen appears out of nowhere and then the computer restarts. When I was able to choose how to restartt I chose safe mode and went to the event log where it said "The driver detected a controller error on DeviceIdeIdePort2.". I have no idea what this is and I've seen a bunch of stuff talking about reconnecting thing and adding new roms
I had the brilliant idea to delete the manufacturer's recovery partition on my ASUS Win 7 64-bit laptop, and reclaim that space for my C drive, and now my system is unbootable. I get the error message "autochk program not found" then stop: c000021a Fatal System Error. I have run System Recovery several times to no avail. I tried to do a repair using the Win 7 DVD, but that didn't work either.
When I turn off my computer, it often says "please do not unplug or power off your machine, installing update 1 of 1".The message stays on for ever, and the actual update seems to materialize. Keyboard hits have no effect. I need to pull the power cable and re-start !What can I do to stop this from happening?
I have a brand new computer that I just built with the following basic specs:
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I'm just trying to figure out what exactly is hanging my reboots and shutdowns. I get to the shutting down screen in no time but it just sits there for like 2 minutes then shuts down or reboots. Obviously something that is not expected and kind of annoying.
Battlefield Bad Company 2 and Crysis 2 have caused my computer to totally shutdown without warning after about 20-30 mins of play. Then after maybe 3-5 mins after the shutdown the computer restarts its self. First game I installed into this machine was Shogun 2 and I did not have a problem with shutdowns. However I haven't played that game in awhile. I am going to format harddrive and reinstall windows 7.
So I get this BSOD when my machine starts up, right after the BIOS/memory/harddrive screen. Can someone please tell me what this means? (Sorry I cant get a dumpfile because I cant get past this and get the OS up.)
I hope I have done everything correctly as far as following the instructions to report my bsod problems. I've noctice it usually resets and bsod after I logged into windows? if it doesn't crash in the first few minutes upon entering windows then it seems my system would be stable for hours on end.