Computer Sluggish And Crashes In Sleep Mode?
Sep 29, 2012
I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes. I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist. I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change. Finally, I must say that at times the laptop runs really hot. That was never the case before.
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Jan 17, 2012
My computer crashes right after it wakes up from sleep mode.I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.Here is a copy of the contents of the file:
Code: Opened log file 'C:Windowsmsdart_crashanalyzer_kd_ansi.log'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
[code]......
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Jan 10, 2012
Past 4 nights my computer has been off when I wake up. I put it in sleep mode before I go to bed. I request someone takes a look at my dump files.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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May 8, 2012
I've been having this problem where my envy 14 laptop will attempt to go into sleep mode (or i'll close the lid) when in reality the screen just shuts off and everything else continues to run. At this point I can't wake the computer up and I have to hard reboot. If i leave the laptop in this pseudo sleep long enough it will just crash and I get the safe mode options upon rebooting.
I've rolled back graphics drivers and then updated again to no avail, I've run a system restore to no avail, I've reset all the power management settings to allow for sleep and changed the multimedia sharing options to allow for sleep as well, I've run multiple anti virus scans AND turned off all unnecessary start up programs, still, to no avail.
I have a lot of memory.dmp files all from this past week, how would i go about sharing and reading one of those?
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Dec 31, 2011
If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......
On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:WindowsMinidump123111-8829-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:Windowssystem32 toskrnl.exe product: Microsoft� Windows� Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:Windowsmemory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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Jan 26, 2011
I installed Windows 7 on my computer 1 month ago. It was working great until last week. Now it crashes almost every time I wake it up from sleep mode.I tried to attach the minidump files but got the message that I don't have permission. I am logged in as the administrator so not sure why I'm having this problem.
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May 6, 2011
I just finished my first build but my PC crashes every time it sleeps (whether the sleep is automatic or I initiate it). I've seen this mentioned a couple of times throughout the forums but I haven't seen an answer from anyone anywhere. Do I just need to return and replace my mobo?
Processor - i5-2500k
MOBO - Asus p8p67
GPU - MSI GTX 560ti
Memory - GSkill Ripjaws 8GB
PSU - SeaSonic X650 80+ Gold
HDD - Samsung Spinpoint 1TB
OS - W7 x64
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Dec 28, 2009
I have a brand new dm3t series laptop. There are two issues that I'm having with the laptop that no one can seem to figure out. I literally had an HP tech remote access my laptop and spend an hour trying to figure out what was wrong.
I have tried system restore, recovery, re installation of drivers and really everything else they've asked me to do. I turn to the forum to see if anyone is can help, thanks much.
1) First issue is very annoying. When I awake my computer from sleep the mouse is very sluggish and doesn't hardly respond to the track pad. Furthermore, the mouse is a magnify glass and when I do try to move the mouse via track pad it just zooms in and out. Oddly enough, after a few minutes of sitting there the mouse starts to work again. It's almost like the mouse has to warm up. It is very frustrating.
2) Second issue is the display on battery power. When on battery power the screen CONSTANTLY is dimming and brightening itself. For instance as I'm typing this thread the screen is brightening and dimming for no apparant reason. I'm not sure why and i'm sure it is wasting my battery. I've tried all sorts of power management tips/ticks and still nothing.
Any help would be appreciated, should I just return it? What can I do?
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Nov 3, 2012
My computer has been crashing every time it goes into sleep mode. I just bought it 2 months ago, so this is especially troubling. It works fine, other than getting the Blue Screen of Death every time I wake it up. Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64 Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\110312-19172-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
[code]....
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Sep 23, 2011
I have a homebuilt system that I have had for a little over a year now. I am currently having an issue when waking my computer from sleep. When I wake the computer, I can see the machine turn on and start up (LED fans light up) but the monitor stays black. It stays like that and my only option is to do a hard reset.
After resetting the computer, it says its resuming windows and lets me login, but it runs very slow for a while. On my next restart, the computer "checks the disk for consistency", and then after that everything is normal again.
This doesn't happen every time I put it to sleep, but it has been happening a lot lately. I had this issue last year, but it just stopped, and i can't remember if I had done anything to fix it. I did not have this problem again until sometime last week. The only thing I did last week was I installed the new drivers for my video card and uninstalled/reinstalled MSI afterburner.
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Jul 13, 2011
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
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May 7, 2011
when i put my computer into sleep mode, the computer turns off for 5 seconds and turn's on alone.
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Nov 14, 2012
When I try to put my computer to sleep, the screen goes into sleep mode, yet literally nothing happens with my tower. Then after a second or two, the monitor wakes back up and shows the login screen. I've tried checking powercfg /requests and -lastwake, and requests shows "None." across all topics, and lastwake says Wake History Count - 0.
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Aug 12, 2011
It is going into sleep mode like state *I am doing stuff on it when this happens. only problem is I can't wake it up. So I have to use the button to power it down and then power it back up. Now this COULD be because of the beta for SWTOR that I am in. *First time I have ever seen it happen is when I am running that game and it has only happened twice.
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Mar 8, 2012
Never used the sleep mode on my computer before and tried it for the first time last night. Bad choice as now the mouse, keyboard and monitor are in a coma. Tried re-booting to no avail, simply comes on in sleep mode. Haven't a clue what to due as there is no way to communicate with the computer
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Jun 9, 2012
how too get sleep mode my computer
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Oct 4, 2011
I often have to use my laptop in a meeting, but don't like to wait for it to reboot. Can I just put it into sleep mode before leaving my office or is hibernate better?
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Nov 11, 2012
I built this computer in March of this year and everything worked great. I had my power options set up so I could switch between high performance and power saver for when I'm not using it. Power saver was set up to turn off display and put the computer to sleep after 1 minute. I don't recall changing any of the advanced settings but maybe I forgot something.
I used to wake it up simply by hitting the space bar and everything would come back on. I just did a clean install of Windows 7 two days ago and since then when I choose power saver and it goes to sleep after whatever time I set it to, it no longer wakes up. Well, this is where I'm lost because it still makes the same noises like the fans spinning harder and all that but nothing appears on my monitor. At first I thought it had something to do with my monitor but I just realized that the lights on my mouse don't come on either. Which they used to before when I'd hit the space bar.
My build:
Windows 7 Home Premium
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
(RAM) 8.00GB
System type: 64- bit
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Nov 26, 2012
The problem started when I clicked on an image in google images. The computer shutdown immediatly and when I restarted it I got the notice that it had shutdown badly and options of starting in safe mode or normally. I started it normally and system repair ran. I finally got it started and everything seemed fine until I left it in sleep mode. When I came back it had shutdown and I had the same problem starting it. This has happened several times. If I shut it down and restart it is fine. I have System Mechanics Pro and scanned for malware and found none. Now when I search on google I am being redirected to other websites every third or fourth time.
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May 4, 2012
For the past week my computer will sometimes put itself in sleep mode while I am using it. It doesn't matter whether I'm playing games, word processing or on the internet.
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Feb 14, 2011
I accidentally clicked sleep mode when shutting down the computer, and now it won't wake up. I can hear the fan running, but nothing is showing up on the screen, nor is the power light on.
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Mar 30, 2012
Should I tweak anything? I just tried "powercfg -energy" today and it shows about 15 warnings in my Energy Report. The reason I did this is because my computer does not wake up from sleep mode sometimes.
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Feb 8, 2011
Like it says on my title. I put my computer into sleep mode when i am stepping away from my computer. It succesfully goes into sleep mode then i come back and it is on wanting a password. So i sit there wondering if i turned it off or not Well i watched a few days later cause the problem still hasent stoped and i watched it go into sleep mode then a few minutes later turnes back on
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Apr 23, 2012
In the last 2-3 months I've had about 10 of the BSOD. I am trying to debug them, I turned on verifier for non Microsoft drivers and now I have a crash dump. Here is the crashdump, with and without the verifier. I am using Dell XPS laptop, with Windows 7 Home Premium Service Pack 1, 64bits.
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Feb 9, 2009
I'm using Windows 7 build 7000, I have problem: When I put computer to sleep mode, and when I press any key to "Wake up" the computer, but it don't return.
How can I solve problem?
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Aug 26, 2011
It does this every once in a while. It happened twice in the past 2 days. I'm not sure if it's something I left open before going into sleep mode or something else.So the computer's been in sleep mode, usually for at least an hour. I do the usual thing to wake it up, move the mouse. After a simple movement fails, I try again, moving vigorously and clicking all the mouse buttons. I have also tried pressing all the keys on my keyboard.
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Jan 6, 2012
Just recently my computer has not been entering sleep mode. Nothing changed from last week and now it doesn't go. I can select sleep from the start up menu but it instantly turns back on. I went into device manager and deselected all usb and my wireless mouse and keyboard from waking the computer. Still won't sleep but now can enter sleep mode from the start menu and will stay asleep. However won't enter sleep by inactivity. If I unplug the usb receiver the computer will enter sleep like it use to. What going on? Even changed the batteries, because this happened a year ago and it was becuase they were dying
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