Windows 7 Only Crashes Coming Out Of Sleep Mode?
Dec 31, 2011
If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......
On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:WindowsMinidump123111-8829-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:Windowssystem32 toskrnl.exe product: Microsoft� Windows� Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 12/31/2011 6:07:52 PM GMT your computer crashed crash dump file: C:Windowsmemory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5) Error: PAGE_FAULT_IN_NONPAGED_AREA Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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Apr 18, 2011
Just built this computer last week and I've had problems when the computer goes to sleep. When I press a key or move the mouse, the computer apparently wakes up but the monitor is still black and the PC speaker is gives off a three beep pattern. After a cold reboot, the system/win7 does not restart, but rather resumes the task I was doing prior to the sleeping mode. One more thing, does cold rebooting affect ssd's the same way as normal hd's?
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Feb 23, 2012
I seem to be getting BSOD every time I come out of sleep mode with my new laptop (Asus G74SX-TH71). I put in an SSD did a clean install of Windows 7 Professional x64. I have disabled the bluetooth in device manager deliberately as I don't plan on using it.
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Jun 6, 2010
For the past several mornings, when clicking my mouse to wake my PC from sleep mode, my screen remains completely black. I can hear the PC start up, the fan running, etc. I can even hear the Windows log on sound when I punch in my password. All power lights are on, but the monitor refuses to display anything, not even a blinking cursor.My keyboard then becomes unresponsive and I'm unable to shut my PC down using the power button. I've had to hard reboot several times by manually switching my surge protector off and on. After getting the expected message that Windows didn't shut down properly, my system then starts up as usual. I have Windows 7 Home Premium (64 bit). My processor is an AMD Athlon II X4 630 and I have 6 GB of RAM. Both my PC and monitor are brand new.
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Mar 24, 2011
I've set it to "no password" in all of the power plans. I also changed it on the main power settings screen, where it has "require password.." on the left. I click on that and select "no password" there as well. Screen saver is set to "none" I'm about to remove the password from my login account altogether. Is there something else that could be causing this behavior? Because I am at wit's end with this issue. The only band-aid I have is to run the Caffeine utility to prevent the system from sleeping.
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Nov 1, 2012
Just recently was doing some additional overclocking on my PC and had this happening just now. Whenever I resume my session out of sleep mode by hitting either a key on my keyboard or mouse, my PC fires up, but the display doesn't come back, almost as if I had pulled out the cable from the monitor. The PC is running normally as this is going on, and the only way for me to get my display back is to do a hard reset.
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Oct 2, 2012
Windows 7 Startup folder allows you to open a file when starting the computer, but I seldom shut off my computer. Instead, I would like a file to open every time I put in the password to bring it out of sleep mode. Is that possible?
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Feb 6, 2011
When my PC goes into sleep mode (typically while not logged in), I am asked for my password, I enter it, I briefly get the bright blue screen saying Welcome - and then boom, back to the login screen and I have to enter my password again. And I don't think it's a matter of first login wakes me from sleep; second gets me to my desktop.I've started just pressing enter on the password screen the first time, which of course tells me that there's a password error.Then I'll enter my password and I'm in - after just one successful password entry.If it's some kind of bios-specific thing, my MB is a Gigabyte, with the specifics shown in my HW profile.Why is Windows 7 asking me to enter my password twice to get to my desktop from sleep mode?
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Jan 26, 2011
I installed Windows 7 on my computer 1 month ago. It was working great until last week. Now it crashes almost every time I wake it up from sleep mode.I tried to attach the minidump files but got the message that I don't have permission. I am logged in as the administrator so not sure why I'm having this problem.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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May 8, 2012
I've been having this problem where my envy 14 laptop will attempt to go into sleep mode (or i'll close the lid) when in reality the screen just shuts off and everything else continues to run. At this point I can't wake the computer up and I have to hard reboot. If i leave the laptop in this pseudo sleep long enough it will just crash and I get the safe mode options upon rebooting.
I've rolled back graphics drivers and then updated again to no avail, I've run a system restore to no avail, I've reset all the power management settings to allow for sleep and changed the multimedia sharing options to allow for sleep as well, I've run multiple anti virus scans AND turned off all unnecessary start up programs, still, to no avail.
I have a lot of memory.dmp files all from this past week, how would i go about sharing and reading one of those?
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Sep 29, 2012
I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes. I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist. I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change. Finally, I must say that at times the laptop runs really hot. That was never the case before.
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Jan 17, 2012
My computer crashes right after it wakes up from sleep mode.I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.Here is a copy of the contents of the file:
Code: Opened log file 'C:Windowsmsdart_crashanalyzer_kd_ansi.log'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
[code]......
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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May 6, 2011
I just finished my first build but my PC crashes every time it sleeps (whether the sleep is automatic or I initiate it). I've seen this mentioned a couple of times throughout the forums but I haven't seen an answer from anyone anywhere. Do I just need to return and replace my mobo?
Processor - i5-2500k
MOBO - Asus p8p67
GPU - MSI GTX 560ti
Memory - GSkill Ripjaws 8GB
PSU - SeaSonic X650 80+ Gold
HDD - Samsung Spinpoint 1TB
OS - W7 x64
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Jan 10, 2012
Past 4 nights my computer has been off when I wake up. I put it in sleep mode before I go to bed. I request someone takes a look at my dump files.
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May 8, 2011
As soon as my computer wakes up from sleep mode, it takes about a minute to connect to my WiFi. All of my other laptops and computers connect instantly, except for this one.
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May 11, 2012
The system is a little over a year has windows 7 pro 64 bit full retail
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Apr 30, 2012
I've been having problems with random BSOD's when i'm coming out of sleep mode on my laptop. Most of the time I can bring the computer out of sleep with no issues but every month or so it will crash with a BSOD within 5 seconds of waking up. I can't seem to reproduce the issue, it just happens at random. I attached two dmp files that may be relevant to the issue as well as screenshots from CPUz and the HTML report from RAMMon.
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Oct 24, 2012
My computer (Alienware M14x running windows 7) will not come out of sleep and it will not complete a shutdown (it goes for process, fans shut off etc. but I still have to manually power off).
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Jul 28, 2012
Once or twice a month when my computer comes out of sleep mode it freezes, when I manually restart, it restarts into a Blue Screen. Here is the error information:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
[Code]....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
I have attached the SF Diagnostic tool information.
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Sep 27, 2012
A user of mine is telling me she gets a BSoD often when she wakes up her laptop from sleep, or if she tries to undock it. My free tools for analyzing the dump file aren't giving me anything useful, so I figured I'd post it here in case someone with better tools would give it a shot.
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Jan 3, 2012
I built this Windows 7 machine last year on an msi p55-gd80 motherboard with an i5-750 cpu. It would sleep fine and come out of sleep fine. Then I upgraded to a gigabyte Z68MA-D2H-B3 motherboard with an i7-2600k cpu. In doing the upgrade, all I did was boot the new hardware using the old hard drive, and then ran the new motherboard install dvd. Everything worked from the get go just as it had on the old machine, with one exception. Now, when coming out of sleep, I usually get a bsod. I assume this is driver related, but am not sure how to proceed as device manager looks fine and apart from coming out of sleep, the machine is perfect.
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Apr 18, 2011
I tried putting it in safe mode and it went through running some files and when it came back to the start menu, the mouse was frozen. I could still type in my password, and it went to the desktop but the mouse remains frozen. I hope I don't need some other password because I don't have one.
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Jun 5, 2012
I've been running into a strange BSOD with Windows 7. I'm running a Lenovo X220 notebook, Intel i3 2.1 GHz machine. Recently, whenever I put my computer to sleep or hibernate, Windows fails to sleep and I receive a shutdown error upon restarting Windows.
I have already run Memtest, which confirmed the health of my RAM, but I still can't seem to figure this one out.
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Mar 19, 2012
I am using windows 7 ultimate and facing great problem. Whenever I put my PC to sleep, on resuming it crashes giving a blue screen of death message. I am never able to put my PC on sleep which quite inconvenient. Actually my video card does not support windows 7 aero or there are no WDDM drivers available for my card which is ATI RADEON 9250. I am ready to upload any crash minidump files or any other log files. Also tell me if any WDDM drivers are there for my video card as I am not able to get them anywhere. Is this video card the only reason for the problem
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Sep 17, 2010
How do you stop laptop from going into hibernation mode / sleep mode?
I run a program that takes 8 hours. I need the laptop to stay awake.
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Jul 13, 2011
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
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Jan 19, 2012
wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back.
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